Showing Posts For Oliver.6159:

Adventures

in Guild Wars 2: Heart of Thorns

Posted by: Oliver.6159

Oliver.6159

A few Adventures are nice and fun and a good add-on for the game, but some of them are very challenging.
I hate the idea that I have to do them for getting my Mastery Points and finishing a lot collections.

Why am I forced to do Adventures to get enough Mastery Points and to get my PvE-collections? Guild Wars 2 is a MMOPRG and not Donkey Kong. Guild Wars 2 is a very nice game, with a lot of lore, a lot of details and I would have even more in place of a lot of (forced to do) mini games.

I have a few suggestions for Anet:
- Make Adventures ‘Unlocked’ after you get to the starting point once and then available from a menu or something (NPC) so people can do them whenever they want
- Make the Bronze easier, so casual player can finish them and come back for silver of gold
- Do not make the Advertures neccesary for collections and Mastery Points
- Add more possibilities to get Mastery Points, so the player can decide how to get enough
- Make the Adventure rewards something unique, like a Mini, a skin or a title with a high drop change a gold level

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Oliver.6159

Oliver.6159

As I just wrote in another thrat, we have the same problem as a few other people here.

My son’s account got banned and we have no idea what went wrong.

Only the templated-replies from A-Net like ‘complete confidence in our detection’ and ‘confidence in our conclusion’.

As kalvin we played GW1 already a couple of years, bought GW2 during beta and we would never jeopardize messing up our GW2 accounts.

Security Advancements and Reinstatements

in Account & Technical Support

Posted by: Oliver.6159

Oliver.6159

Hi all,
I have the same problem as Floryn and JadedWolf above. My son’s account was terminated and the only thing we heard is because of ‘tampering with the game’ and ‘absolute confidence in our conclusion’.

We realy have no idea what we did wrong, but the ‘case’ is closed.

As a few other, we got the templated-replies and for my last two mails we didn’t even receive any response.

Just made a new ticket, will hold you informed.

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Oliver.6159

Oliver.6159

I’m posting on behalf of my son. His account has been blocked since 06/26/2013.
He did the jumping puzzle Goemm’s lab that day and fall down a few times.

We made a ticket on 06/26/2013, updated the ticket on 06/28/03 and since then nothing happened. His ticket number is: 130626-002997

Please help.

Thanks

Security Advancements and Reinstatements

in Account & Technical Support

Posted by: Oliver.6159

Oliver.6159

Here’s an update about progress in game security and the resolution of a recent situation from Chris, the lead of our Game Security Team:

After significant investigation, we were able to determine that a bug in the jumping puzzle itself was causing players to fall out of the intended boundaries of the puzzle. Due to this bug, there was an unintended side effect that caused false positives on an element of our malicious activity detection system. We have since identified players that were caught up in this false detection and have reinstated their accounts.

When I read this, I got a feeling and some quetions.

What happens to players, who end ‘oudside the boundaries’ on another place because of a bug or a glitch?
What, if there are just a few players and not, like in this case, a great number of banned players?
Do they have any chance to get an investigation and their accounts back?

Thanks

Goemm's Lab causing players to be banned?

in Bugs: Game, Forum, Website

Posted by: Oliver.6159

Oliver.6159

I can’t go into details, but there were a tiny number of accounts that had false positives for cheating/hacking caused by a bug in the puzzle. We’re fixing that bug (if it hasn’t been fixed already) and reinstating the accounts that were incorrectly banned.

It looks like, that my son happened the same. The ticket number is: 130626-002997.

Please take this ticket into your investigations, too.

Thanks

(edited by Oliver.6159)