Guild Wars 2

Has anyone had any luck trying this solution from support, verifying the email from GW1 instead? :http://en.support.guildwars2.com/app/answers/detail/a_id/9192
or am I just reading that wrong?

I’ve looked thru the GW-client and the NCsoft master account (where my email and network are verified) but I find no way to verify my email. I don’t think GW2 is linked to the master account anyway… Submitted my own support ticket.

Btw, as many have said, it seems Arenanet was aware of this problem and working on a solution, in April :https://twitter.com/GuildWars2/status/190085202331185152.

Any updates on the issues with no longer being able to play on an account that still uses and @ncsoft account name?

MagonDead.4308:

What is disheartening is that the issue is not even officially recognized as one, I can wait a week if needed, if I’d know that it is being worked on..

Agreed, so I guess we’ll keep on asking

Hearing about all the current problems with accounts, email authentication, and network authentication mail etc makes me more hesitant to try and resolve the problem with having an @ncsoft account (and not being able to play GW2 anymore because of that) by changing it to a new email.

Why wont the GW2 client authenticate the email already associated and verified for the account from the GW1 account details?

Since the thread about email verification problems concerning @ncsoft accounts was megred with this thread, can we get a reply adressing that issue please?

- Are users required to use an email address as account name (which for merged accounts would mean, for both GW1 and GW2)?
- Is this email address required to be the same email that is listed in account information under email?
- WHY can’t the client email authentication use the “inherited” email from the GW1 account, which is already verified?

I’ve had no problem recieving emails from Arenanet, its just that the client email verification is refusing to use the existing email, since this is not currently the account name.

With all the problems the past weeks with account name change issues/hacking I’ve been happy that account name and email is separate for my account(s). I’ve not seen any issues until now. I’m sorry, but I don’t feel confident that all issues in the account system have been worked out, and I don’t feel confident changing the account name to an email now. And thus, I can’t play.

I have the same issue and suspect that the new security improvements might have something to do with this:
https://forum-en.gw2archive.eu/forum/info/news/E-Mail-Authentication-Tweaks-to-Increase-Security
I’d prefer to keep my account name and attached email separate pieces of information.