Guild Wars 2

I had the same problem, but after flushing the DNS, I no longer had the issue

(Windows key + r, cmd, “ipconfig /flushdns”, enter)

Edit: Based on other reports, it just seems coincidental that this worked for me.

Juniordee.8496:

I just got this email too, and logged in using the link to confirm my account. As soon as I did that, I realized it seemed phishy (lol) and now I’m very paranoid the e-mail didn’t really come from Anet. Can we please find out if it is real or not?

It is almost certainly a phishing scam, so change your password and any account that uses the same one. The domain in the posters email goes to “en-log.pw” which is not owned by ANet/NCSoft and is rather registered to a Chinese address. The likelihood of it being a genuine email is extremely slim.

My suggestion is that when a user logs in to a GW2 account, but either provides the incorrect authentication code, the login attempt is cancelled, or the client times out waiting for the authentication code that a user should be sent an email warning them that this has happened.

In the case of email authentication, it’s clear when the account credentials for a GW2 account are compromised. We know that because we receive emails for logins from locations we were not aware of.

For the two-factor authentication method however, even if the hacker successfully logs into an account, but fails at the mobile authentication stage, we never know that this happened.

In my opinion, even if the hacker is prevented, it’s still important for the user to know that their account details may have been compromised. I say this because despite advice, there are a lot of people that will re-use passwords, and the majority likely will not read ArenaNet’s advice regarding account security either.

For that reason I think it’s important to notify a user so that they can take action, either by providing an extra layer of security on their GW2 account, or so they can change passwords for any other accounts that share the same details when this happens.

I’m posting a follow-up on behalf of the person that asked me to post ticket number 130131-001893.

He would like a further in-depth review of the account, and answers to his current ticket because despite what support says, he is adamant that he has done nothing wrong or used any programs alongside Guild Wars 2.

He tells me he feels ignored and has been falsely accused or whoever has carried out such activity on his account could not possibly have been him. He tells me he only had access to his account for a few days prior to it being terminated.

Please further review his ban and the ticket.

I play on Piken Square too but I haven’t had any issues, and haven’t seen any complaints from any guild members. Only thing I want to mention is it seems like there’s quite a lot of Italian users complaining of lag recently (check most of the recent posts of the “Network Lag” thread). You might want to try and see if you all share the same ISP, region or issue as the issue seems to reside somewhere inbetween the connection rather than on ANet’s end.

Either way, networking problems/settings won’t affect your graphical performance to any noticeable degree, if at all. Your performance issues are most likely related to your actual hardware struggling, and is common in this game in the case of WvW and large groups.

It has nothing to do with other players from other realms because at the end of the day you are playing on the same instance on the same server, even if those players belong to a different world.

That won’t matter no, opening the NAT won’t change anything. Your graphical performance has nothing to do with your network performance/settings. You’re just experiencing what most players without a recent and fairly high-end CPU experience in WvW zergs/large groups.

Posting on behalf of someone on Facebook. User claims their account has been terminated because of botting/3rd party programs. A support rep seems to have already replied to say that they’re confident in that decision but user is adamant he has not used any such programs.

Ticket number: 130131-001893

Most likely your computer clock is not set to the correct time. Ensure that the date, time, AND timezone is correctly set and the correct dailies will now be shown.

Next time it crashes, click the view details button (can’t remember the text on the button, it’s something like that). You should make a note of it, especially the first couple of lines, as sometimes it can give an indication of what is causing the issue.

Other than that the only thing I can think to recommend is doing basic troubleshooting, such as updating your graphics drivers and so on.

Veteran/Combo/Underwater kills is not part of todays daily. Todays daily is the following: http://i.imgur.com/DraXzi2.png

The bug you’re encountering will be most likely because your computer clock is not set to the correct date, time, and timezone. All three must be set correctly, otherwise the game may show you yesterdays or tomorrows achievements.

It’s worth noting that this is only a display bug, so if for some reason you can’t change those settings, you can simply do the achievements in the screenshot and it will reward you with the daily once you complete it.

As for the crashes, I’m not sure what that could be. You will need to explain more about where it is occuring, the error message and so on, but it would be better posted in the Tech forum.

I tested adding a rune to a random soulbound-on-use item to check if it warns or not. Are you sure you didn’t ignore a warning that came up, that said the item would be soulbound if you continued?

Seems clear that it’s working as intended now:

As far as I’m aware, upgrading an item with rune/sigil/etc, will make the item soulbound to your character (even though this does not update the item description or warn you). It’s been known for a while and there’s quite a few threads about it, but I’m not entirely sure if it’s a bug or working as intended.

From now on, if you do this, just send both items separately. the item you have right now however, you’re probably stuck with.

Edit: I just read a post that says it warns you when you do this, but I can’t confirm if that’s true or not.

It’s a known bug from the 28th Jan patch. ANet have said it’s primarily a display bug. You have a the progress, and you still have the title. They’re aware of it and it’ll be fixed later I’m sure

Some other threads:
https://forum-en.gw2archive.eu/forum/support/bugs/Master-Carver-achievement-missing/first
https://forum-en.gw2archive.eu/forum/support/bugs/Master-Carver-lost-after-some-patch-Merged/first#post1339717

You might be able to recover the password through Firefox.

Try:

Open Firefox
Click the big orange menu button
Click options
Click the Security tab
Click the Saved Passwords button
Click Show Passwords

Try and find the Guild Wars 2 site amongst the list, and hopefully it’ll be there.

Also if you want your serial code again, because frankly you may need it if you lose your password again, or get hacked. You’ll need to contact support for that: http://support.guildwars2.com

If you purchased the game from the official website, it may help to tell them the payment details you used to purchase it to prove your identity (paypal transaction id, or the last four digits of your credit card, and your billing address, etc)

Crafting/Variety kills is not part of todays daily. Todays daily is the following: http://i.imgur.com/DraXzi2.png

The bug you’re encountering will be most likely because your computer clock is not set to the correct date, time, and timezone. All three must be set correctly, otherwise the game may show you yesterdays or tomorrows achievements.

It’s worth noting that this is only a display bug, so if for some reason you can’t change those settings, you can simply do the achievements in the screenshot and it will reward you with the daily once you complete it.

The January monthly does not reward laurels. This is intended, and the first monthly that will reward laurels will be the February monthly.

I’m sure there are cases of people being wrongfully banned for RMT, however, overall it will be a relatively rare occurrence. This is naturally speculation but these people will not be getting banned just because they’re sending gold, they will have to have matched a lot of other suspicious criteria before such a thing could possibly happen.

Also a lot of these cases tend to happen because the user is unaware they have been hacked, and their account has been used to do things they was later banned for. Even in these cases, their ban will usually be lifted.

In short, don’t worry about it. Even if you somehow did get banned, you’ve probably been incredibly unlucky, but the ban will likely be lifted upon review.

Do note that networking in general is very complicated and that there are many possible points of failure. Just because you have disconnects, lag, or can’t connect and you only encounter them with that one application does not always mean that the destination is the problem.

It is possible your disconnection issues could have been caused by a problem outside of ANet’s control, such as your ISP or any node in between the connection of you and ANet. So it’s not necessarily ANet that has fixed the problem.

Personally I’m still having regular disconnects, but I know that the issue is something in my home network that is causing my problem.

Sounds more likely that that particular stick of RAM is simply faulty. I suggest you take out the RAM stick that the game is working with, and put back in the one you took out and run a program called Memtest for at least a few hours.

If it reports any errors, you should request a new stick from the retailer, or RMA it with the manufacturer.

Fair enough, just wanted to make sure.

Again, I’m only asking to make sure you understand what is required by that particular title, and don’t mean any offence:

Note that completion towards that title will only be given when you do Dynamic Events (events in the world that are typically marked in orange). Hearts, the other dailies, personal story and so on, do not count.

It doesn’t sound like the usual issue, but it could be the same problem: Check your computer clock, and make sure that the date, time, AND timezone are all correctly set and then try again.

It seems that some people have their timezone incorrect set, and because of the wrong timezone offset, GW might be detecting the wrong day and showing you yesterdays or tomorrows achievements. The correct achievements for today should be showing as: http://i.imgur.com/1HLVFJa.png

Sounds like you’re using an Invisible bag.

It seems to be a common issue since the 28th Jan patch. To fix it without having to restart, simply bring up Task Manager (ctrl+shift+esc), click the “Processes” tab, select “Gw2.exe” and click end process. You should now be able to start the game.

10 for monthlies, 1 for dailies.

This is intended. January monthly will not give laurels, whether completed before or after the patch. The first monthly achievement that will reward laurels will be the February monthly.

RainbowVomit.2509:

Pandem.7283:

The one linked from the client (http://account.guildwars2.com/reset-password) has been disabled since September. It’s surprising that they still haven’t changed it or fixed it yet. The correct and working link for password resets is actually: http://account.guildwars2.com/recovery

That’s pretty ridiculous. That’s cool, they even want a god kitten serial code before I can request a password reset. Why is this company so complicated?

I bought my game digitally, I don’t even have that email anymore -_-

The old feature only required the account name. I believe that they changed it because the old feature was being abused by hackers.

There was technically nothing wrong with it but at launch hackers were systematically resetting the passwords and changing the email address of accounts where they had access to the users email account (using details harvested from other hacked websites where the user re-used the same account details). Just because they had access to the email account meant they could very easily do both, even if the user had a unique password for their GW2 account.

Due to that they disabled the old function and made a new one that required two forms of verification, and also disabled the email change (you need to go through support if you want to do that now). It’s easier and safer to do that than expect users to be security concious unfortunately.

The one linked from the client (http://account.guildwars2.com/reset-password) has been disabled since September. It’s surprising that they still haven’t changed it or fixed it yet. The correct and working link for password resets is actually: http://account.guildwars2.com/recovery

Posting on behalf of a user that posted on Facebook. Claims that his account was banned 2 days after purchasing the game. His issue is not yet resolved.

Incident: 121219-001906

Note that if you want the game to remember your IP address, you have to select the “Remember this Network” checkbox when authenticating. If you don’t, it will ask you every time.

Also unless you have opted in for a static IP address (which generally costs extra from most ISPs I’ve seen), you probably have a dynamic IP. So unless the IP address in the emails you receive are identical, your IP is actually changing.

Halincandeza – The patch isn’t late, because there was never a scheduled time for the patch. They only ever stated the patch would come out today.

A countdown would be lovely, but if they’re not willing to give us a start time in the first place, then what chance do we have for a countdown? :P

Where did you read that it would start at 2AM EST? For the daily Tixx visits, they start at 1PM EST, and can be completed at any time during the holiday, not just on that day or at that time.

If you mean the patch due for today, then there was never a scheduled time announced for when it would be rolled out. It’s possible that it could be that late, but it’s doubtful.

Paniol.3049:

so……..14 or 15 …… -_-?
All my guild is waiting and nobody know if we are wasting time or what….. please show me some love…

The patch will be released today, this will include the decorations, jumping puzzle, snowball arena, bell choir, plus misc stuff, etc. There is no official/announced time for when this is going to be rolled out, but it will be today.

The first event however, will begin on the 15th at 10AM PST.

Until a time gets announced (which is looking unlikely) there’s little point in waiting, since it could be anytime today. That includes something like 11:59PM PST.

Sithaco/Noskillz – We know what day the patch will go live, but that’s not the subject of this thread, nor the question that is being asked. The question is what time will the event/patch launch today? That has not been announced or answered.

Mr Quinn – It states that each daily event will occur at 10AM PST (6PM GMT / 7PM CET). It however does not state when the event and festivities will be introduced today (the patch, decorations, jumping puzzle, snowball arena, etc). So while we know the day, we do not know when.

Asheroth.1759:

Whats the actual launch time for Europe?

As has been shown in this thread, no one knows. While there’s a lot of assumption for 10AM PST (6PM GMT / 7PM CET), there’s no announcement saying that.

The region locking only exists as a restriction at registration (can’t register a European copy while physically in America and vice versa). Once you register your account, you can travel anywhere freely and play.

In short: You’ll be able to play from America.

Posting on behalf of someone on Facebook that does not have access to the forum. Ticket number is 121203-001887. User claims ticket got escalated to payment review, but has received no response in the past 3 days.

I was asked by someone else with no access to the forum to post his ticket number on his behalf.

He says his account has been suspended, and it has been 3 days since his last response from support. His ticket number is: 121121-002365.

I’m posting this on behalf of someone on Facebook, see their post here and here.

His ticket number is 121121-000300, and he has been waiting five days to hear back about a suspension on his account.