Guild Wars 2

I was having this issue from about 8:30 PST until I completely uninstalled and reinstalled GW2 on my computer this morning because I was still getting the same errors. I have not had any further issues since reinstalling, although I have noticed the Black Lion TP window is a bit slow to load.

So although mine seems to be fixed, I’ll provide my info anyway in the event that it might be helpful.

Location: near Issaquah, WA
ISP: Comcast
OS: Win10
Server: Devona’s Rest (NA)
64 bit game client

Tracing route to cligate-dfw.101.ncplatform.net [64.25.40.122]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms router.asus.com [192.168.8.1]
2 * * * Request timed out.
3 10 ms 12 ms 12 ms te-0-2-0-10-sur03.bellevue.wa.seattle.comcast.net [68.85.144.161]
4 12 ms 13 ms 25 ms be-40-ar01.seattle.wa.seattle.comcast.net [69.139.164.6]
5 13 ms 12 ms 13 ms lag-16.ear2.Seattle1.Level3.net [4.68.71.73]
6 * * * Request timed out.
7 53 ms 53 ms 53 ms 4.59.197.34
8 51 ms 53 ms 53 ms 64.25.32-9.ncsoft.com [64.25.32.9]
9 56 ms 52 ms 53 ms 64.25.32-26.ncsoft.com [64.25.32.26]
10 54 ms 63 ms 54 ms 64.25.32-82.ncsoft.com [64.25.32.82]
11 64 ms 54 ms 50 ms 64.25.40-122.ncsoft.com [64.25.40.122]

Okay, so finished uninstalling and reinstalling and so far, it seems to be fixed. I can log in, visit my guild hall, travel via waypoint, and travel via Asura gate with no issues thus far.

I have been experiencing this issue since yesterday evening as well, beginning approximately around 8:30 PM PST. I am also on the US server. The furthest I have gotten since then is the character select screen, but when I try to enter the game it crashes and gives me the same error: “The game client was unable to connect to the log-in server.”

Rebooting didn’t help, so I have now uninstalled the game and I’m reinstalling it right now. I really didn’t want to because it takes quite a while to download again, but I couldn’t think of anything else to do to fix it. I’ll reply on this thread afterwards indicating whether or not reinstalling fixed it.