Guild Wars 2

If you want to get aggressive with the thermal diagnostic to make sure the machine is stable under load, please download and use IntelBurnTest and MSI Kombuster.

PLEASE be careful with these tools, they are designed to stress and uncover any imperfections in the cooling on any device and DO cause system damage where such cooling issues exist. ALWAYS monitor thermals and immediately stop at signs of problems.

Good luck.

Check your thermals on CPU cores and GPU core, both your CPU and your GPU will throttle down if your temperatures are too high, either capable of causing this.

Download"RealTemp". In the settings tick the box “ATI” and tick all “Show Icon” boxes as well, you may wish to make the GPU temp a different colour to the CPU temps. This will put temps for all components in the system tray.

Once this is complete, start up GW2 in a window, and run it in a heavy area for a while. See if you get any abnormally high results. High results are anything above 80 degrees. CPU will start its thermal management at 100 degrees, the GPU will start thermally managing progressively but aggressively at around 80-90degrees depending on the card design (as the GPU power voltage regulators are running hotter than the core itself).

If temperatures are not an issue I would recommend you do a complete removal of all drivers by removing the drivers through add/remove programs, rebooting, then using a cleanup tool like Treexy Driver Fusion, rebooting, then installing the latest drivers fresh.

Worst case scenario you know your drivers are clean and your thermals are good. This is good information for anyone running high end kit.

Hope this helps,

Cool. I’m talking about the chance of it being a network issue though.

EDIT: I should explain, this only is a chance if there is no crashing of video drivers, operating system or reboots. You can still press F11 and F12 and get menus….

Please see my thread;

https://forum-en.gw2archive.eu/forum/support/tech/Network-Issue-Causing-Black-Screen

Please check… Can you guys press F11 or F12 when this happens and have the logout/options windows pop?

This might give us all a little more clarity on what sort of issue this is…

Folks, Anet,

Just quickly want to describe -my- black screen issue because it may “enlighten” some of you. (Hah, get it).

Try pressing F12 or F11 when the screen goes black. You might find your network connectivity is to blame.

I don’t know who else has experienced the type of black screen that I get, but it occurs in windowed and in full screen and is definitely a network communication issue potentially caused by some kind of intolerent network device (firewall or router @ ANet that doesn’t like out of order packets or something??).

I know it is a network issue because;

I have two internet links, one through a premium provider, and one a popular cheap alternative. Same speed. Reputable provides a live internet IP. Cheapy provides a NAT, forcing me to NAT further into my own network, I suspect they also source cheap bandwidth due to convoluted routepaths.

The issue ONLY occurs on the cheap’n’popular provider. It happens at least every hour or two and NEVER occurs on the other link (on any machine).

I know it’s a client/server issue because;

When I get the black screen of utter frustration on the cheap internetz link, I can still press F11 for options or F12 for logout, and the logout/options windows pop up over the black. Log out succeeds and I can log back in from character select. The issue ALWAYS allows me to do this.

The sound continues and there’s no crashing/failing of anything on the effected machine.

When multiple machines are playing over the same link via LAN it happens indiscriminately to every machine (there is no correlation).

I suspect some of you have real hardware issues, and I’m really sorry because those really do suck. I know there’s an issue that sounds the same as this related to a loss of video signal but that is not this- this is a genuine network issue that affects this particular cheap and cheerful provider… and how many others?

I’ve been searching for a solution to this since release and haven’t seen one but if you guys know of one please let me know…

I’ve tried

MSS clamping
lowered MTUs
swapped routers, firewalls and PCs (all with ATi 6990/5870/5970 cards and any number of driversets).

Anti-aliasing is set to Use Application Settings. There are no driver crashes on any machine.

There is nothing wrong with the connection otherwise, all other TCP connections are fine and do not drop or falter in any way including SSH sessions and VPN connections.

So if you get this problem, and every time you get the nasty little black screen you can press F11 or F12, please scream in this thread – this is one issue that I will not mind seeing the back of.

ANET: If you are up for it I’m happy to assist in packet capture and analysis, but I have no interest in playing on a crap link for hours capturing untold amounts of data to inevitable frustration unless I know you are going to provide a genuine technical interest in this issue. Please feel free to contact me directly.

Uh-oh!! Someone forgot to tell one of our crews about the DoNotAttackKaineng conspiracy.

Now they’ve gone and done it…

Sam.3645:

brandon.6735:

Sam.3645:

Gave up on trying to solo TC Bay keep lord after 2hours hiding in there… just kept on getting interrupted by you guys…

But it is good to know there are people with more patience than me xD

<3 you guys

Was that you the solo TC in that bay when we attacked it? I can’t believe we really dps the gate down like we did lol. To bad we didn’t get it.

xD ya I sneaked and hid inside after you guys took down the gate

hahahah you made some awesome drama with calls of lords room etc. n1!

Jayne.9251:

kevinskyrider.3271:

Jayne.9251:

Aw I didn’t think BG did the corpse jumping thing …

He’s jumping in joy that he was able to fight an awesome TC!

I go out of my way to /bow to our competitors …

and it’s touching, thank you. i’ve not seen anyone from BG, Kaineng OR TC do it in the million times I’ve died this week but it always makes me smile when it happens. maybe i just don’t deserve the bow cause i’m not kitten good enough. sniffle

i run with that same crew… we’re not big… and primetime is in a timeslot where Kainengs guilds are fielding massive amounts of players and there’s otherwise a gap in BGs coverage. the results are sleeplessness and frustration. i blame that.

in an attempt to take the sting out of it, you may get a giggle out of knowing that the majority of the Urge players are actually men from the Philippines. did you know the average height of a man from the Philippines is only 5’4"?

https://www.google.com/search?q=average+height+philippines

everything makes sense in context. =D

i needs me some chocolate pancakes or something.

-edbones [urge]

Sarasti.2453:

Someone in this thread said “Oppa Kaineng Style” and I thought, “Why not?”

Disclaimer: I apologize for nuffin’, especially sparkling pink ponies. We have several of them living in TCBL Citadel actually.

kaineng? i don’t LIKE the KAINENG.

If the same amount o’ our server that fights Jormag came ’ta WvW, we could fill up an entire BL ’wit just that group alone.

Who’s Jormag and why you speekin furny? Peee Vee eeeeeE?

Sarasti.2453:

Someone in this thread said “Oppa Kaineng Style” and I thought, “Why not?”

Disclaimer: I apologize for nuffin’, especially sparkling pink ponies. We have several of them living in TCBL Citadel actually.

HEAEhahhHHEhehaehhehehehe

Big congrats to BG for catching, lets tidy up this mess! Doing Segal proud, baby.. as he would say;

As a lifelong practitioner of martial arts, I’m trained to remain calm in the face of adversity and danger.
Steven Seagal

!http://img850.imageshack.us/img850/602/17feb1310431pm.png!