Guild Wars 2

Ticket # : 121026-000362
Status: Updated
Date Created: 10/25/2012

error code: 45:6:3:2114

I believe I have been wrongly accused of engaging/assisting item/gold sales for real world money and my account was wrongfully terminated by ArenaNet.
I have written a ticket to support to look into this matter and provide any evidence if I have participated in any illegal activities that breaks the EULA. There has been NO response so far the past 6 days.

Date Created : 10/25/2012
Reference # : 121026-000362

Dear ArenaNet, you have wrongly terminated my account for engaging/assisting item/gold sales for real world money. I have never in my Guild Wars 2 life bought or sold gold! Yesterday, I bought 2800 gems for USD$35 approximately 12 hours ago using my mother’s credit card. I am sure the transaction was approved by the bank, and I got the 2800 gems. Yesterday I can still play, but today I was locked out of my account during log-in attempt with the message of “terminated because of engaging or assisting with gold and item sales for real-world money”. I am unsure if my account has been compromised during my absence, I have a google authenticator on my android phone attached to my account, but previously during log in, the client does state for me to change my password.

some additional info I have written:

During the time before the ban, after I purchased USD$35/2800 gems, I bought a Witch’s outfit, but didn’t get it. Realising it may be a bug, I took a screenshot and posted on support as a bug. I then realised my mail was full, so i deleted some old mails. I then got mails gold spammers. These mails were different; they had 1 copper attached, and I couldn’t send back to sender, so I clicked accept and deleted those mails, while reporting it as gold spam. Maybe this had activated the red flag on my account.

I find it rather disturbing that my account has been permanently terminated by ArenaNet without any substantial evidence. I have played clean since Beta and Stress tests, and have NEVER been temporarily banned due to any circumstances. I have never ever thought of buying gold illegally or exploited any bugs in the game.
Please Arenanet, look into this matter and provide any evidence of any malicious activities that may have taken place.

Some additional infos:

• I didn’t buy GW2 from unsupported 3rd party sites, I bought it directly from guildwars2.com
• I have never ever visited any gold trading sites, and I always report gold spammers on the /m chat as well as gold spammers in the mail.
• I bought the Digital Deluxe edition which costs USD79.99/RM245 which is expensive over here. Do you think I am stupid enough to commit illegal actions that risks temporary or permanent bans?
• What’s more ironic, the ban was imposed right after I bought USD35 worth of gems. Is there some conspiracy to cheat/rip off customers here?

I hope ArenaNet can rectify this issue as soon as possible because time is running out for the Halloween event and I don’t wanna miss anything.

You want big swords reroll a warrior or guardian. Thieves are thieves

Heartseeker spam FTW.

http://www.gw2build.com/builds/oh-sh-t-thief-pvp-grim-spec-thief-build-pvp-competitive-max-crit-5031.html

Personally I feel this as faceroll/one button build and people would QQ saying “scrub thief”, but getting highest kills and topping the chart can’t be wrong.