Guild Wars 2

I also get a crash at every World Boss. Haven’t tried much WvW since the Megaserver, but all World Bosses are just annoying. I contributed to well over half the kill, then crash, with no reward, because I join back in on a new server.
Just helped killed the Shadow Behemoth about two minutes ago, as it dies, the game crashes. Log back in. Different server. No bonus chest or Boss chest.

As of right now, with the update, my BLTP is working. I didn’t do any of the work arounds.

mikeew.8607:

And just to clarify mac doesn’t have a client right now. If you knew anything Mac has a Wrapper. Thus ANET is not actually doing anything they are merely coding the game for Windows while the devs of CIDER are the ones putting in the work. Lets not go giving credit where its really not due.

Then why are you putting blame on Anet? According to you, if something works, it’s not because of Anet, but if something doesn’t work, it’s all Anet’s fault.

Nageth.5648:

Okay lets stop that right here. There is absolutely no proof that Anet is purposely deceiving us about their support of the mac client. No, that doesn’t mean I am okay with their support. Historically, the mac client support has been minimal to non-existent as far as well can tell.

I say as far as we call tell because we have very little information as far as what is going on. Everyone knew the mac client was a kluge that would break if anything significant happened to the windows client. At least we all seemed to believe that at launch. We even received relatively regular communication for the first 3 months. Then the communication stopped. Bugs started piling up and taking forever to fix. Thankfully they were mostly of the laser hawks forever variety and not the you have three minutes to play the game before a crash variety.

I think we’re all aware of the history especially the part where Anet seemingly forgot that the mac client was a kluge and started making huge changes to the engine without ever testing if the mac client would still function with all these huge changes. Again, I say seemingly because we have no idea what is actually going on. All we know is that there is no mac specific QA and that the overall QA department has either failed to catch, failed to communicate, or the developers have ignored the QA department due to one reason or another.

So what? Well Anet is finally starting to talk again. They’re actually telling us what is going on. For instance, we know that the bug here was due to heartbleed. Every other break they never told us what was going on, we were just left to wildly speculate. I understand that wild speculation can be seductive. We’ve been doing it for over a year now. But now we have actual people involved in the dev process publicly treating this client like it is an actual client and not just some toy to check up on every 3 months. A good way to stop all this is to great them with vitriol and outright calling them liars.

If you think they’re lying, honestly the best course of action would be to leave. I know that if enough evidence was presented to me to show that Anet was consistent and willfully lying that I would leave. I’m not happy with how Anet has handled the mac client. I think it is shameful and I am sad that I was wrong when I said that the mac client didn’t look like a blatant cash grab at launch. I was obviously wrong, for the last year and a half the game was been a blatant cash grab on mac users. But they’re trying to turn that around now. I wouldn’t recommend anyone who left over the last year come back yet. They haven’t proved themselves that much yet. But I’m willing to give them a second chance to earn my trust again. Maybe I’ll buy gems with money again, who knows. I hope Anet can impress me, and to do that I’m willing to meet them half way. I hope we can all be a bit more understanding even when we have been hurt in the past.

All of my this.

Dothl Lai.5829:

You know… I start to doubt that the patch they released earlier today was a fake patch. For? To make them appearing as if they were constantly working over the weekend. That “oh we have tried so hard to find the solutions… and here goes your patch. What? It doesn’t work? That’s unfortunate…let me try harder”.

And I know this might be unfair to many Anet staff, but come on… who is treating us fairly when you have all the windows clients to take care with. Sorry Anet, you guys never convinced me that work has been done over the past weekend.

I think they’ve been working on it, it’s probably just a really weird issue. I’ve had idiotic issues come up when I’ve done my own programming where I know the codes works, I’ve reread the lines, had someone else read them, then I run the program and it works. But once I send my friend the code and he runs it, it breaks. I’m just really hoping for a fix by Tuesday. In the end, as I’ve said before, I’ve found other stuff to do like school work, normal work, other games, etc. But I know this is frustrating. At least we aren’t the ones that have to fix it.

Dothl Lai.5829:

Few things I want to say.

First, although Anet has released a workaround for the current TP issue, however I won’t say thank you for that because you guys don’t deserve it. IT IS YOUR GODkitten JOB to maintain your product’s quality, not asking your clients to do this do that. Imagine you are ordering food at a top notch restaurant, and then they tell you to go cook it youself under their instructions.

Second, I am not going to fix the problem myself with the workaround offerred, nor logging in to play before a proper patch is dishing out. Why? Because satisfying and feeling thankful with the workaround means encouraging similar incidences in the future. It relates back to my first point, why would I say thank you when this is your job to prevent issues at your best effort.

Third, serious question: have you guys ever thought of ways to improve your support services to the mac community? It seems to me that, Anet apologises everytime they wreck something, and they keep repeating to do so in EVERY F PATCH. So your job is fixing wrecks but not preventing them?

I know my post probably is going to sink or being bashed by other players who are content with the workaround. I don’t care, but I just wanna voice out that I do not satisfy with your firm’s current service.

I’d have to agree. I’ve been one of the only people constantly trying to calm people down, and I am glad they have a work around for the people willing to try it, but I also won’t be trying it. I don’t HAVE to play the game. It’s been annoying that I haven’t been able to sell or buy anything, but I’ve been doing other stuff instead.

JustTrogdor.7892:

Xelim.3984:

Most game companies have people who work in programming that have test servers as well as personal accounts on the consoles/platforms they’re working with. I’m guessing the build worked for them, or it worked in the program they’re running, and then it just didn’t work for the live game. This happens a lot with programming.

If the test server they are using to test the Mac client on is so different from the live server, then Houston we have a problem. I know you are a game design major and all, but it seems things with the Mac client are not tested properly. Gem store bug, FPS bug that cost time from a living story event, and now this. Not a lot of live server testing going on or quality checks going on there when it comes to the Mac client. That is painfully obvious.

They also have people using personal accounts, in many companies, and some people who work for game companies just have personal accounts and not test accounts. But the fix may have worked for them and not us, as some people I’ve talked to in game aren’t getting the same issue all of us are. So maybe they’re the lucky few. :/

JustTrogdor.7892:

A curious question for Anet staff, and maybe I should not have had a few beers at the BBQ I was at, but do you have someone there testing the game on a Mac as if they were an average player? I mean not using your test servers or whatever, but just logging in on a Mac on an outside network and trying to play as if you were one of us. It seems like if someone was doing so they would see that this wasn’t fixed.

I think if you had 1 or 2 people that used a Mac as a standard player a lot of these problems would have been noticed earlier. We have had gem store bug, FPS bugs, TP bugs that I would like to think would not have gone unnoticed if someone there used a Mac to play the game like we do.

Most game companies have people who work in programming that have test servers as well as personal accounts on the consoles/platforms they’re working with. I’m guessing the build worked for them, or it worked in the program they’re running, and then it just didn’t work for the live game. This happens a lot with programming.

Dothl Lai.5829:

Xelim.3984:

Dothl Lai.5829:

Xelim.3984:

HuggableHedgehog.5431:

Honestly if you guys want to leave the game it affects no one. Me personally, it was my birthday April 11th and was quite excited about a fix for the trading company bug on said day. However, I am also a Computer Science major, and I understand the difficulties in bug tracking. You can’t expect them to just fix problems. It’s called support because they are trying to help, they aren’t called fixers. Give them time and a fix will come. I understand the mac side has “received little help,” but it’s understandable, the PC side of this game came first, naturally there will be more support for that client. I love this game, and I am not going to leave it just because of a small bug that will soon be fixed. Just my take.

This exactly. I’m a Game Design major, and earlier this week, I was in the same boat as everyone else; I kept complaining, and tried every fix possible UNTIL someone from Anet confirmed that they know there is a problem and are working on it. At this point, that is the best news we could ask for. And yet, no one wants to read the nine pages of comments, so I somehow get bashed by telling people they are working on a fix. I haven’t been able to sell stuff for days, just like all of you, and yet instead of complaining that the fix still isn’t out, I did other stuff and check back on here every now and then.

So you are saying, the others are taking things for granted and we should start appreciating Anet’s effort in fixing the issue? I think you are not getting the problems right here. Few issues:

1) We all have paid for the game. What Anet is doing here is that, they prioritize PC fixes with money and resources earned from the Mac community. Is this a Ponzi scheme?

2) If Anet isn’t 100% sure about any hotfixes, please do not dish out any dates and time . Just say you don’t have anything ready to be released yet, and let the community continue to bash the issue. Guess what? Anet is already used to it. So there’s no reason to make things to sound promising.

3) Mac beta my butt. Anet is somewhat resembling the software company I used to work for, which repackaged their old products and then released to their clients and claimed it was something entirely new. Resemblance? Both are not originals but yet claimed to be one

So please, don’t ask the community what their top 5 wishes are. Better get your hands on improving your firm’s QC before even talking about anything else. It is one of your firm’s responsibilities after recording the revenue from the mac community because WE HAVE PAID FOR YOUR PRODUCTS. It’s a Golden rule or close your company.

If you, like everyone else, would actually read the comments, Anet has answered and said the fix they were working on, and were going to release yesterday, didn’t actually work right. That kind of stuff happens all the time with programming. You fix one thing and seven more bugs pop up. They have already said they’re working on it again. And yet people still keep coming in here saying that Anet isn’t answering, which they finally are. The PC version gets a fix first because that’s easier to do. They didn’t stop working on the Mac version to fix the PC, though. Do you really think there’s just one team working on the two different platforms? I want the fix too, but what is complaining going to do? They’re working on it.

Put it this way. My point is trying to convey that the community shouldn’t be satisfied with the few responses from Anet, but instead should go further to push for the hotfixes. Can you verify that they are actually working on it? You can’t, just like how I can’t verify that they are slacking around and not doing work. But guess what? It’s their job to show us their progresses, and I mean actual progresses not dishing out unrealistic dates and time on the forum. In a nut shell, pressure from clients is best the motivation for companies achieving better performances, not just Anet.

This response is great. Your other responses, to me, just seemed like you were attacking them and weren’t satisfied with anything less than a complete fix right this second. I understand the annoyance of waiting and all we’re getting is responses, but after not having any Anet employee comment in the Mac portion of the forums for eight months, having an active Mac forum employee is amazing. The responses have been enough for me personally, just because I’m so used to them never answering at all or telling us anything. I’m hoping with this new forum poster, we’ll be getting a much more involved input.

Dothl Lai.5829:

Xelim.3984:

HuggableHedgehog.5431:

Honestly if you guys want to leave the game it affects no one. Me personally, it was my birthday April 11th and was quite excited about a fix for the trading company bug on said day. However, I am also a Computer Science major, and I understand the difficulties in bug tracking. You can’t expect them to just fix problems. It’s called support because they are trying to help, they aren’t called fixers. Give them time and a fix will come. I understand the mac side has “received little help,” but it’s understandable, the PC side of this game came first, naturally there will be more support for that client. I love this game, and I am not going to leave it just because of a small bug that will soon be fixed. Just my take.

This exactly. I’m a Game Design major, and earlier this week, I was in the same boat as everyone else; I kept complaining, and tried every fix possible UNTIL someone from Anet confirmed that they know there is a problem and are working on it. At this point, that is the best news we could ask for. And yet, no one wants to read the nine pages of comments, so I somehow get bashed by telling people they are working on a fix. I haven’t been able to sell stuff for days, just like all of you, and yet instead of complaining that the fix still isn’t out, I did other stuff and check back on here every now and then.

So you are saying, the others are taking things for granted and we should start appreciating Anet’s effort in fixing the issue? I think you are not getting the problems right here. Few issues:

1) We all have paid for the game. What Anet is doing here is that, they prioritize PC fixes with money and resources earned from the Mac community. Is this a Ponzi scheme?

2) If Anet isn’t 100% sure about any hotfixes, please do not dish out any dates and time . Just say you don’t have anything ready to be released yet, and let the community continue to bash the issue. Guess what? Anet is already used to it. So there’s no reason to make things to sound promising.

3) Mac beta my butt. Anet is somewhat resembling the software company I used to work for, which repackaged their old products and then released to their clients and claimed it was something entirely new. Resemblance? Both are not originals but yet claimed to be one

So please, don’t ask the community what their top 5 wishes are. Better get your hands on improving your firm’s QC before even talking about anything else. It is one of your firm’s responsibilities after recording the revenue from the mac community because WE HAVE PAID FOR YOUR PRODUCTS. It’s a Golden rule or close your company.

If you, like everyone else, would actually read the comments, Anet has answered and said the fix they were working on, and were going to release yesterday, didn’t actually work right. That kind of stuff happens all the time with programming. You fix one thing and seven more bugs pop up. They have already said they’re working on it again. And yet people still keep coming in here saying that Anet isn’t answering, which they finally are. The PC version gets a fix first because that’s easier to do. They didn’t stop working on the Mac version to fix the PC, though. Do you really think there’s just one team working on the two different platforms? I want the fix too, but what is complaining going to do? They’re working on it.

HuggableHedgehog.5431:

Honestly if you guys want to leave the game it affects no one. Me personally, it was my birthday April 11th and was quite excited about a fix for the trading company bug on said day. However, I am also a Computer Science major, and I understand the difficulties in bug tracking. You can’t expect them to just fix problems. It’s called support because they are trying to help, they aren’t called fixers. Give them time and a fix will come. I understand the mac side has “received little help,” but it’s understandable, the PC side of this game came first, naturally there will be more support for that client. I love this game, and I am not going to leave it just because of a small bug that will soon be fixed. Just my take.

This exactly. I’m a Game Design major, and earlier this week, I was in the same boat as everyone else; I kept complaining, and tried every fix possible UNTIL someone from Anet confirmed that they know there is a problem and are working on it. At this point, that is the best news we could ask for. And yet, no one wants to read the nine pages of comments, so I somehow get bashed by telling people they are working on a fix. I haven’t been able to sell stuff for days, just like all of you, and yet instead of complaining that the fix still isn’t out, I did other stuff and check back on here every now and then.

They said it’ll get fixed today.

It’s still April 11th. I’m sorry you live in the Europe, but this game runs on West Coast time. It’s annoying for me as well; honestly I wish they would run on GMT, because the resets are on GMT, but sadly they don’t. Of course the PC gets a fix quicker; there’s way more PC players and PC actually has a native client. I feel like none of you are thinking about the time zones before you post. It was one thing when no one was answering us earlier this week, but now they finally are and have said they are working on it.

If you guys would actually read the comments, they are working on it and it will be released. I see a bunch of you complaining that it’s almost noon where you are and hasn’t been fixed yet. A lot of us live on the East Coast, and we haven’t had a fix either, and it’s later for us. Just wait a little longer; if anything it’ll probably be at reset. No big deal. At least Anet is finally answering us.

Thank you to the two Anet people who actually responded. I know it’ll take time for the fix, and I’m being patient. I just wanted to hear that you guys know there’s a problem and you’re trying to fix us. We just want to hear from you guys.

I really wish we could get some Anet in put on this. Even if they just say “We’re looking into it.” Anything would be nice.

Awesome. I think this is new.

1. Random Crashes.
2. BLTP Never working.
3. More communication from Anet.
4. An actual Mac client would be nice.
5. BLTP again. Because, no one on a Mac can ever use it.

I deleted the “cookied,” “wineserver,” and “CVMCompiler” and all it did was make the BLTP not lie and say it’s loading. It tries to load for maybe a quarter of a second, then just sits there, blank.

I’m really getting tired of the lack of communications from Anet. BLTP has been messed up since the release and they still haven’t done anything about it. Tons of helpful players on the forums give quick fixes to the problems, but the game makers never say they’ll look into it.

Same problem. Got kicked three times while doing the knight event and didn’t get anything from any of them. And I also know it’s not my computer.

I haven’t gotten any loot from any of the knights so far, since release. Tons of people on my server have been complaining about the same thing.
I’ve also been getting kicked out of Guild Wars, entirely, every time the knight events get close to finishing. In the last half hour, I was in four different overflows because I was constantly kicked from each as we almost finished, and obviously, I wasn’t able to finish the event, even though I attempted to help four different overflows accomplish it. This is ridiculous.

I didn’t have the location in my “Users” area, as well. Black Lion has always had the stupid “error” when selling too many items, but within the past two weeks, it’s been absolutely terrible for me. I’ve completely logged out and closed the client and it still doesn’t fix the issue.