Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: corvocuore.2571
in Account & Technical Support
Posted by: corvocuore.2571
Got my account back.
Thanks
Update – Wednesday and Thursday, October 31 and November 1
121020-000350 Resolved
121024-003346 Resolved
121018-001631, 121029-000008 Resolved
121025-003179 Resolved
121027-001886 Resolved
21022-000528 Resolved
121026-001449 An agent responded on the 26th, but we never heard back. Could you please review the response that we sent you?
121025-001273 In Appeal Queue; awaiting review
121026-003005 In Appeal Queue; awaiting review
121028-000137 In Appeal Queue; awaiting review
121025-000947 Under review as a compromised account; I sent an email this evening to get an update as I do appreciate this has been a long wait!
121027-003455 Under review as a compromised account
121028-001299 Under review as a compromised account
121029-000605 Have asked an agent to review
121023-002139 Have asked an agent to review
121027-002016; 121028-001265; 121031-000937 Fraudulent code. Please contact your seller to get a refund so you can purchase a legitimate copy. Please do not create additional tickets but respond to the first one.
121025-001807 Fraudulent code. Please contact your seller to get a refund so you can purchase a legitimate copy.
121027-001488 Account closed for payment fraud; awaiting review
121027-001889 Account closed for payment fraud; awaiting review
121022-002501 Account closed for payment fraud; awaiting review
121027-001447 Account closed for payment fraud; awaiting review
121023-000091 Account closed for payment fraud; awaiting review
121026-003018 Account closed for payment fraud; awaiting review
121026-003093 Account closed for payment fraud; awaiting review
121030-000078 Account closed for payment fraud; awaiting review
121028-003724 Account closed for payment fraud; awaiting review
121026-003012 Account closed for payment fraud; awaiting review
121027-000291; 121020-000483; 121020-000373; 121022-000466 Account closed for payment fraud; will not be reinstated. Do not submit additional tickets; you have already been answered four times.
121027-000442 Account closed for payment fraud; will not be reinstated. Do not submit additional tickets; 9 is 8 too many.
121028-001971; 121101-001165; Account closed for payment fraud; awaiting review; Please do not create any more tickets but respond to the first one.
in Account & Technical Support
Posted by: corvocuore.2571
Ok, 4 days now from my ticket: 121025-003179
I can’t understand why Anet don’t put top priority in this issue if is obvious a mistake.
So many people banned for the 1 copper spam mail.
Please keep in mind that we are all merely theorizing that this is the issue. We have no solid evidence to support it. Don’t get too carried away now.
No one is being suspended or terminated for a 1 copper mail. If you received such an in-game mail and were suspended or terminated, that is coincidental. We wouldn’t take action on an account based on that single piece of evidence, and in fact it’s really not evidence of wrongdoing, as a player cannot control what mails come into his/her mailbox.
Thanks Gaile is good to know.
I say this because is the only thing “wired” I do just before the ban.
Just let me put this way, I bought +150$ in gems from Anet, so you figured out my sorprise for this ban for buy gold… is just wrong. The must funny thing: you have all the transactions.
So… I’m still waiting :/
in Account & Technical Support
Posted by: corvocuore.2571
Ok, 4 days now from my ticket: 121025-003179
I can’t understand why Anet don’t put top priority in this issue if is obvious a mistake.
So many people banned for the 1 copper spam mail.
in Account & Technical Support
Posted by: corvocuore.2571
account banned for gold selling or buying, but i did not have done any of contested action.
The only thing i did was reporting an undeletable mail of a gold seller with one copper inside.
I have opened a ticket.
121028-001299
Now I see a pattern here… I did the same thing. Report five spam mail, one of then undeleteable with the copper… so I pick the stupid thing to clean my mailbox.
Anet your system obviously is broken!
By the way my ticket still open with no response at all 121025-003179.
in Account & Technical Support
Posted by: corvocuore.2571
My account got terminated too, I never buy any gold, report every single gold seller I see in chat and all mails I recive.
I open a ticket and send all the relevant information, try to login several times, no luck and not response from support.
Thanks of this I can play the halloween event, thanks so much
.
P.D. My ticket: 121025-003179
(edited by corvocuore.2571)
Server: Baruch Bay
Guild Name: The Cursed Dragon Clan
Tag: TCDC
I created this guild, and I’m the leader. I can’t to do anything in the Guild, beside invite people.
Thanks
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