Showing Posts For faberov.4510:

Error:(code=7:11:3:189:101)

in Account & Technical Support

Posted by: faberov.4510

faberov.4510

Adding one to the others, altough I do not think you guys (ANet) realy give a flying crap against the issue (apperantly).

I (would like to) play from UK / London on 30 meg Virgin broadband. I have no mayor problems with other games (played RoM, Lol (here minor lagg in bussy times of the day, but still playable), WoT, TF2, etc.).

I have an ASUS KV53 laptop with (not extensive list) Win 7/Linux (dual boot, Linux is only for testing GW2), GT540M grafics card, 4 Gig of RAM, yada yada, Atheros Wifi, etc.

I bought the game about 1 week ago, and after logon I kept getting dc, so I was unable to create a caracter. I installed Linux and managed to create a caracter. Unfortunately on Linux my Nvidia/Optimus driver is not realy doing well, so even with low settings I have 10 fps, and while there is no disconnect, it is unenjoyable (for the record on Windows in most of the games FPS is between 25 – 60, which I concider acceptable for a laptop).

I kept trying to play on Windows, and during this weekend I managed to play constant (wohooo!) 15 – 20 minutes before the game gave me error codes (with constant laggs, freezes). I would seek your wise advice to how to extend this wooping numbers of small sessions to a few hour enjoyable playtime, but I gues you have no idea nor care. Anyway, as a person working in customer support as well, I would like to express my disapointment.

Also to make things clear:
- game works in Linux, usualy manages to keep network connection but ugly (this eliminates the problem on behalf of my ISP/router/network adapter, if the occurance of dc only when GW2 runs would not be enough)
- OS up to date, drivers up to date
-antivirus is not an issue, tried without even one installed, same disconnect
- hardware is more than sufficient
- tested with different Wifi adapter too (bought USB wifi for this purpose)
- I am not an idiot, nor computer illiterate, at least COMPTIA, Microsoft Certificate and CISCO soon, work in IT industry says that…

Conclusion: go fix your bloody game, thats what people pay for.

Regards,
E.F.S.

Error:(code=7:11:3:189:101)

in Account & Technical Support

Posted by: faberov.4510

faberov.4510

Adding one to the others, altough I do not think you guys (ANet) realy give a flying crap against the issue (apperantly).

I (would like to) play from UK / London on 30 meg Virgin broadband. I have no mayor problems with other games (played RoM, Lol (here minor lagg in bussy times of the day, but still playable), WoT, TF2, etc.).

I have an ASUS KV53 laptop with (not extensive list) Win 7/Linux (dual boot, Linux is only for testing GW2), GT540M grafics card, 4 Gig of RAM, yada yada, Atheros Wifi, etc.

I bought the game about 1 week ago, and after logon I kept getting dc, so I was unable to create a caracter. I installed Linux and managed to create a caracter. Unfortunately on Linux my Nvidia/Optimus driver is not realy doing well, so even with low settings I have 10 fps, and while there is no disconnect, it is unenjoyable (for the record on Windows in most of the games FPS is between 25 – 60, which I concider acceptable for a laptop).

I kept trying to play on Windows, and during this weekend I managed to play constant (wohooo!) 15 – 20 minutes before the game gave me error codes (with constant laggs, freezes). I would seek your wise advice to how to extend this wooping numbers of small sessions to a few hour enjoyable playtime, but I gues you have no idea nor care. Anyway, as a person working in customer support as well, I would like to express my disapointment.

Also to make things clear:
- game works in Linux, usualy manages to keep network connection but ugly (this eliminates the problem on behalf of my ISP/router/network adapter, if the occurance of dc only when GW2 runs would not be enough)
- OS up to date, drivers up to date
-antivirus is not an issue, tried without even one installed, same disconnect
- hardware is more than sufficient
- I am not an idiot, nor computer illiterate, at least COMPTIA, Microsoft Certificate and CISCO soon, work in IT industry says that…

Conclusion: go fix your bloody game, thats what people pay for.

Regards,
E.F.S.

Info Request: Error 7

in Account & Technical Support

Posted by: faberov.4510

faberov.4510

Oh yes, and if it would not be obvious, the problem is not with my net, nor my Windows. Conection is ok:
- if there would be a problem with the connection, the game would dc in Linux as well, but it does not…there the only issue is the graphics
- if the problem would be some settings/programs in my Windows 7…well I eliminated this possiblity by trying out the program on a fresh Win 7 install, with nothing but basic drivers (unfortunately I can not try this out without network driver or display driver:P), and the same disconnect is constant
-I updated the Wifi drivers, Windows, checked all ports in FW, even switched it off, tryed before installing any anti virus, so basicaly on a vanila Win 7…no avail. I wanted to test on XP as well (not compatibility mode, been there, done that, no avail), but unfortunately my laptop does not have XP drivers.

I would think the program have some issues with the Wifi driver, as it is basically often disrupts my connection. I looked into it, updated to the latest (maybe I will give a go for Win. Unfortunately I have no means to try direct cable connection and also I do not want to bother with 10 meters of RJ45 around my rented house just for one particular game to play.

(edited by faberov.4510)

Info Request: Error 7

in Account & Technical Support

Posted by: faberov.4510

faberov.4510

Adding one to the others, altough I do not think you guys (ANet) realy give a crap against the issue (apperantly).

I (would like to) play from UK / London on 30 meg Virgin broadband. I have no mayor problems with other games (played RoM, Lol (here minor lagg, but still playable), WoT, TF2, etc.).

I have an ASUS KV53 laptop with (not extensive list) Win 7/Linux (dual boot, Linux is only for testing GW2), GT540M grafics card, 4 Gig of RAM, yada yada, Atheros Wifi, etc.

I bought the game about 1 week ago, and after logon I kept getting dc, so I was unable to create a caracter. I installed Linux and managed to create a caracter. Unfortunately on Linux my Nvidia/Optimus driver is not realy doing well, so even with low settings I have 10 fps, and while there is no disconnect, it is unenjoyable.

I kept trying to play on Windows, and during this weekend I managed to play constant (wohooo!) 15 – 20 minutes before the game gave me error codes (with constant laggs, freezes). I would seek your wise advice to how to extend this wooping numbers of small sessions to a few hour enjoyable playtime, but I gues you have no idea nor care. Anyway, as a person working in customer support as well, I would like to express my disapointment.

Regards,
E.F.S.