“In order to correct the issue that occurred earlier today, we need to take the forum log-in system offline for a short while to allow continued work on the issue and prepare for the roll-back. You will be able to read the forums while log-in is unavailable.”
Was the last thing I saw. that was about 2 hours ago…
While this is annoying its completely understandable these things happen unexpectedly and its great that you\re fixing this asap.
However after 4 years playing we STILL get the template logon error message regardless of the situation. Instead of showing us the message blaming OUR end and OUR internet connect can we start getting proper information. When you have shut down the servers (planned or unplanned) can you say so when we are trying to log in. I’ve seen that login error 1000s of times over the years and only TWICE was it my internet connection (router needed resetting) 98% of the time its nothing to do with my internet or router and its down to your servers (for whatever reason).
Not everyone checks twitter and a lot of people are running around calling their ISPs, resetting routers, reinstalling the game to try to fix the issue when its as simple as you taking down the game for a short time.
The first point of call to the issue is this error message and it makes sense instead of saying its an issue with the players internet to inform them instead of the real reason.
Anets known for very bad communication with players, removing this error message that’s 98% of the time misleading/incorrect would be a great start.
I’ll 100% admit I was dumb and uninstalled because I was having issues before this and just figured it got worse. Now I can’t re-download the game because the My Account is down.
Hello,
While completing the story the sound seems to disappear especially when characters are talking. My game has also crashed multiple times trying to complete a story.
I hope it comes out in like 5 mins