Showing Posts For metalfingerbass.1826:

How do i report this?

in Account & Technical Support

Posted by: metalfingerbass.1826

metalfingerbass.1826

I would rather see resources put into punishing these types of players (which we have no control over) than people swearing (which we have in our control an ignore function).

+1

Is making a macro for a bell song bannable?

in Account & Technical Support

Posted by: metalfingerbass.1826

metalfingerbass.1826

Serious complaint against another player

in Account & Technical Support

Posted by: metalfingerbass.1826

metalfingerbass.1826

support>ask a question>violation

i think i need help.!

in Account & Technical Support

Posted by: metalfingerbass.1826

metalfingerbass.1826

check you mailbox

unknown Authorized network

in Account & Technical Support

Posted by: metalfingerbass.1826

metalfingerbass.1826

same here. I never authorized this ip.. Nobody knows my email address except me and ArenaNets CSR

, PH ( 180.190.151.179 ) 180.190.151.0 – 180.190.151.255

And this is not from my ISP

(edited by metalfingerbass.1826)

Client Password wrong and gw2.com pw OK

in Account & Technical Support

Posted by: metalfingerbass.1826

metalfingerbass.1826

I have experienced this also but it only happens if I add alt+num codes(™ ž ?…etc)

My DUSK gone on my bag!

in Account & Technical Support

Posted by: metalfingerbass.1826

metalfingerbass.1826

Sucks if you might have accidentally used Dusk to forge carrion tribal greatsword

My DUSK gone on my bag!

in Account & Technical Support

Posted by: metalfingerbass.1826

metalfingerbass.1826

Check your hero equipment screen “H” it is there

Gift of might ingredients = Gift of magic??

in Crafting

Posted by: metalfingerbass.1826

metalfingerbass.1826

ugh. I was following the ingredients from a different site. thanks

Gift of might ingredients = Gift of magic??

in Crafting

Posted by: metalfingerbass.1826

metalfingerbass.1826

Serial key concern

in Account & Technical Support

Posted by: metalfingerbass.1826

metalfingerbass.1826

I want to know this too.. I lost 1 digit of my serial number when I copied it to notepad for backup.

Wrongfully banned

in Account & Technical Support

Posted by: metalfingerbass.1826

metalfingerbass.1826

I messaged support and asked them something about password system. I asked them why if I added alt+numeric keys to my password, I can’t access the game. I was concerned of my account since there are lots of people here who got hacked and I wanted to strengthen my password more.

But then happened is support blocked my account and stated in the error code, “we detected that your account may have been accessed by an unauthorized individual…etc.” Wow.. Now I regret asking support for that question. Because of that question, I can’t play now. lol

Support asked about my serial number and my serial number has 1 missing digit ( might have accidentally deleted the 1 digit when I copied it to notepad ) which I already explained to them before when my account was wrongfully banned due to botting which I never did. I contacted the reseller if he still has a back up of my serial number and he said that he does not have it anymore.

I hope someone could help me here so I could play Gw2 now.

- sorry for my bad english

Can a hacker change the registered Email ?

in Account & Technical Support

Posted by: metalfingerbass.1826

metalfingerbass.1826

Possibly the hacker stole your browsers cookie. You need to be careful to the sites you visit especially gold seller/ guild wars 2 fansites. I recommend if you are using Firefox browser, download and install NoScript addon for additional security against cookie stealers.

(edited by metalfingerbass.1826)

No item received

in Black Lion Trading Co

Posted by: metalfingerbass.1826

metalfingerbass.1826

Thanks for the reply, Siam. I did not notice that my mail was full. xD

No item received

in Black Lion Trading Co

Posted by: metalfingerbass.1826

metalfingerbass.1826

I converted gold to gems and bought 1 total makeover kit but I did not receive the item. Or does it take time to deliver the item? thanks

ArenaNet is awesome: bot/exploiter bans

in Guild Wars 2 Discussion

Posted by: metalfingerbass.1826

metalfingerbass.1826

i havent seen bot trains indeed…but i have seen something else
a player gathering a tree\node\herb then disappears, then appears near another to gather then disappears again and so on
I dunno if this is a bug, exploit, new hack or me becoming crazy…i’ve seen it more than once though.

I noticed this too.

why not sent me skin?

in Bugs: Game, Forum, Website

Posted by: metalfingerbass.1826

metalfingerbass.1826

hahaha give him his skin now lol

Incorrect password in-game

in Account & Technical Support

Posted by: metalfingerbass.1826

metalfingerbass.1826

I also experienced this once.. and want to know what causes this

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: metalfingerbass.1826

metalfingerbass.1826

wooooooooooo Finally! I can log in! I hope my sacrifice for 3 days killed atleast 10k bots. Thanks ArenaNet

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: metalfingerbass.1826

metalfingerbass.1826

Now, after 3 days, I received an email stating that my account has been restored but when I try to login my account, it still says "We have detected that your account may have been accessed by an unauthorized individual " . Something is very wrong with ArenaNet’s system

If someone in the support team is reading this, please make sure that my account has been restored since I can’t still access the game. thank you

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: metalfingerbass.1826

metalfingerbass.1826

Now, after 3 days, I received an email stating that my account has been restored but when I try to login my account, it still says "We have detected that your account may have been accessed by an unauthorized individual " . Something is very wrong with ArenaNet’s system

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: metalfingerbass.1826

metalfingerbass.1826

OK, I just check ticket and realize that they changed “Suspended” to “Hacked”. WTf! Something is very wrong here

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: metalfingerbass.1826

metalfingerbass.1826

Well said, Toble

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: metalfingerbass.1826

metalfingerbass.1826

you could tolerate the bots? lol. I couldn’t. I hope they all get banned. And I know ArenaNet is trying hard to ban all of them but they should be careful and make sure that the character they are banning are real bots.. not actual players. I really don’t know how they have confused me of being a bot since I don’t move in patterns.. Anyways it has been 1 day and 12 hours since I made a ticket and still no answers..

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: metalfingerbass.1826

metalfingerbass.1826

Checked my Inbox this morning and my account has be re-instated. It was terminated on November 6. I submitted a ticket the same day and received an acknowledgement from GW2 Support. The following day I received an email from them requesting further information which I provided. Another email from Support followed telling me that my case had been escalated. Then this morning came the good news.
The system does work – it just takes a little time. Having worked on an IT Helpdesk where I only had to deal with 450 users I would say three days to process my ticket is good service judging by the number of tickets on this forum alone.

Thanks for the feedback.. I hope my account is next. I really really want to play GuildWars 2 now

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: metalfingerbass.1826

metalfingerbass.1826

Mine is over 24 hours now and whenever I try to login GW2 and see the “you are botting” announcement again makes me very frustrated again.. I hope my account will be the next one to be restored.

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: metalfingerbass.1826

metalfingerbass.1826

I’m very stressed and frustrated right now because when I logged in my account 9 hours ago, a message appears stating that I have been botting or using any 3rd party programs. None of these are true.. I already create a support ticket and explained everything I remember yesterday and posted some screenshots I made during my whole month of GuildWars 2.. I only have 1 account and I never ever use any bots, macros, 3rd party programs or whatsover. I hope ArenaNet will solve this problem quickly.