Guild Wars 2

Thanks for the response. I’ve read all the replies in your topic. No luck so far :’(
I hope Anet will try to help to solve it.

already tried to repair my gw2 client, but it didnt help…

Yesterday my launcher kept crashing, and i tried to reinstall GW2. But still no luckittenep a crashing launcher. Can someone help, or tell me at least what is going on??

—> Crash <—
Exception: c0000417
App: Gw2-64.exe
Pid: 3812
Cmdline:
BaseAddr: 00007FF6C82E0000
ProgramId: 101
Build: 63774
When: 2016-06-30T14:35:25Z 2016-06-30T16:35:25+02:00
Uptime: 0 days 0:01:39
Flags: 0

—> System <—
Name: DESKTOP-68I2FJO
IpAddr: 192.168.0.16
Processors: 4 [GenuineIntel:6:14:3]
OSVersion: Windows 10.0 (64 bit)

—> System Memory <—
Physical: 13829MB/16336MB 84%
Paged: 16188MB/18768MB 86%
Virtual: 134217389MB/134217727MB 3%
Load: 15%
CommitTotal: 2580MB
CommitLimit: 18768MB
CommitPeak: 3167MB
SystemCache: 5223MB
HandleCount: 44368
ProcessCount: 84
ThreadCount: 2187

—> Process Memory <—
Private: 134MB
WorkingSet: 146MB
PeakWorkingSet: 170MB
PageFaults: 5032458

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 95.19 6262
Programmer Data 55.07 1052
Collections 51.01 315
Uncategorized 34.01 5141
Set 27.90 127
Dictionary 23.07 34
Collide Havok 6.11 69
Collide 6.11 69
I/O 3.63 496
Archive 1.84 123
File Service 1.27 13
Asset Service 0.52 354
Networking 0.17 29
UI 0.11 105
Web Browser 0.11 91
Event 0.07 2
Game 0.04 53
Engine 0.02 12
Content 0.02 1
Threading 0.01 15
Model-Programmer 0.01 1
BTree 0.00 6
CharClient 0.00 5
File Core 0.00 3

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Uncategorized 34.01 5141
Set 27.90 127
Dictionary 23.07 34
Collide Havok 6.11 69
Archive 1.84 123
File Service 1.27 13
Asset Service 0.52 354
Networking 0.17 24
Web Browser 0.11 91
Event 0.07 2
Collections 0.04 148
Game 0.02 43
Content 0.02 1
Threading 0.01 15
Model-Programmer 0.01 1
Engine 0.01 6
BTree 0.00 6
CharClient 0.00 5
File Core 0.00 3
Services 0.00 8
Text 0.00 1
Download 0.00 3
UI 0.00 14
Programmer Data 0.00 2

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10586.0 (64/32-bit compatible)]

—> Thread 0×99c <—

—> Trace <—
Pc Rt : Args
0000018b`da588660 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

—> Thread registers <—
rax=00000031b0efd190 rbx=0000000000000000 rcx=00000031b0efd190
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=0000018bda588700 rsp=00000031b0efd668 rbp=0000000000000000
r8=0000000000000000 r9=0000000000000000 r10=0000000000000000
r11=00000031b0efd0f0 r12=0000000000000001 r13=0000000000000001
r14=00000031b0efdb78 r15=0000018bdc0dd1e0
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246

rax-32 00000031B0EFD170 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00800003
rax 0 00000031B0EFD190 00000000`00001000 00000000`00001010 0000018b`da7d0150 0000018b`da7d2468
rax32 00000031B0EFD1B0 0000018b`da7d0150 00000000`00000000 00001f80`0010000f 0053002b`002b0033
rcx-32 00000031B0EFD170 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00800003
rcx 0 00000031B0EFD190 00000000`00001000 00000000`00001010 0000018b`da7d0150 0000018b`da7d2468
rcx32 00000031B0EFD1B0 0000018b`da7d0150 00000000`00000000 00001f80`0010000f 0053002b`002b0033

—> Code <—
0000018b`da5886e0 e82b4c00 004c8b5c 2460448b cb4c8bc7 .+L..L.\$`D..L..
0000018b`da5886f0 488bd648 8bcd4c89 5c2420e8 68feffff H..H..L.\$ .h…
0000018b`da588700 488b5c24 40488b6c 2448488b 74245048 H.\$H.l$HH.t$PH 0000018b`da588710 83c4305f c3cccccc 4883ec38 48836424 ..0_....H..8H.d$ 0000018b`da588720 20004533 c94533c0 33d233c9 e85fffff .E3.E3.3.3.._.. 0000018b`da588730 ff4883c4 38c3cccc 40534883 ec40488b .H..8...SH..@H.

—> Stack <—
00000031`b0efd668 0000018b`da588700 0000018b`d5740000 00000000`76214061 00000000`00000020 ..X…….t…..a@!v…. …….
00000031`b0efd688 ffffffff`00000000 00000000`00000000 0000018b`da5884c4 00000000`00000000 ………………X………….
00000031`b0efd6a8 0000018b`da588731 0000018b`dc0d922e 00000000`000000ee 0000018b`dc0dd1e0 1.X………………………..
00000031`b0efd6c8 00000031`b0efdb78 00000000`00000000 ffffffff`ffffffff 00000000`00000020 x…1………………. …….
00000031`b0efd6e8 0000018b`da559f8b 00000000`00000000 0000018b`da58c51b 00000031`00000002 ..U……………X………1…
00000031`b0efd708 00000000`00000020 00000031`b0efd800 00007ffd`2de50bf9 0000018b`dc0e2f80 ………..1……-…../……
00000031`b0efd728 0000018b`da588757 00000000`00000020 00000000`00000000 001e0004`000607e0 W.X….. …………………..
00000031`b0efd748 02ab0019`00230010 ffffffff`fffffffe 00000000`00000001 0000018b`dc0e2f90 ..#…………………./……
00000031`b0efd768 0000018b`dc0e2f80 00000031`b0efdb78 0000018b`da7d0000 00000000`00000000 ./......×...1.....}………….
00000031`b0efd788 00007ffd`2de50abd 35323a35`333a3631 0000018b`da003600 00000000`dc0e2f90 …-….16:35:25.6……./……
00000031`b0efd7a8 ffffffff`fffffffe 00000000`00000000 0000018b`da5884c4 00000000`00000070 ………………X…..p…….
00000031`b0efd7c8 00000000`00000000 00000031`b0efdb78 0000018b`dc0dd1e0 00000000`00000808 ….....×...1...................
00000031`b0efd7e8 0000d2ed`088118fd 00000000`00000000 00000000`00000000 00000000`00000808 …………………………..
00000031`b0efd808 00000031`b0efdb78 00000000`00000001 00000000`00000001 00000000`00000000 x…1………………………
00000031`b0efd828 0000018b`da55aece 0000018b`e315722d 0000018b`e315722e 00000000`000000ee ..U…..-r…….r…………..
00000031`b0efd848 0000018b`dc0dd1e0 ffffffff`fffffffe 0000018b`dc0d0950 0000018b`dc0e2f90 …………….P……../……
00000031`b0efd868 0000018b`dc2b1880 00000000`00000013 00000000`0000001f ffffffff`ffffffff ..………………………..
00000031`b0efd888 00000000`00000001 00000000`00000000 0000018b`da55af5c 00000031`b0efdb78 …………….\.U.....×...1...
00000031`b0efd8a8 0000018b`dc0dd1e0 0000018b`dc2b1880 0000018b`dc2b1880 00000000`00000808 ……….…….………….
00000031`b0efd8c8 0000018b`da5704c4 00000031`b0efdb60 00000000`ffffffff ffffffff`ffffffff ..W…..`…1……………….
00000031`b0efd8e8 00000031`b0efdb60 00000031`b0efdb60 0000018b`da5799f7 0000018b`dc2b1880 `…1…`…1…..W…….…..
00000031`b0efd908 00000031`b0efdb64 00000000`00000001 00000000`ffffffff 00000000`00000000 d…1………………………
00000031`b0efd928 00000000`00000000 00000000`00000000 0000018b`dac3b2e0 00000031`0000000a ……………………….1…
00000031`b0efd948 00000000`00000000 00000000`00000001 00000031`b0efdb64 00000000`00000000 …………….d…1………..
00000031`b0efd968 0000018b`dac3b2e0 00000000`00000000 ffffffff`fffffffe 00000000`00001000 …………………………..
00000031`b0efd988 00000000`00000000 00000031`b0efdd00 00007ff6`c8720a93 00000031`b0efdd90 …………1…..r………1…
00000031`b0efd9a8 00007ff6`c87005d1 00000000`00000001 00000031`b0efdd90 0000018b`daf83250 ..p……………..1…P2……
00000031`b0efd9c8 00007ff6`c87005d1 0000018b`e2cb4060 00007ff6`c8720a93 00000031`b0efdd90 ..p…..`........r.........1... 00000031`b0efd9e8 00000000`0000000e 00000000`00000001 00007ff6`c9527b00 00000031`b0efdd90 .................{R.........1... 00000031`b0efda08 00007ff6`c87005d1 00000000`00000002 00007ff6`c87005d1 00000000`ffffffff ..p...............p............. 00000031`b0efda28 00007ff6`c94cb7f0 0000018b`e2cb4060 00007ff6`c8720a93 00000031`b0efdd90 ..L.....`……..r………1…
00000031`b0efda48 00000000`00000001 00000000`00000002 00000031`b0efdc18 00000000`00000001 ………………..1………..

• Crash <—*
  Exception: c0000417
  App: Gw2-64.exe
  Pid: 1272
  Cmdline:
  BaseAddr: 00007FF60EFC0000
  ProgramId: 101
  Build: 63714
  When: 2016-06-29T09:14:03Z 2016-06-29T11:14:03+02:00
  Uptime: 0 days 0:00:12
  Flags: 0

• System <—*
  Name: DESKTOP-68I2FJO
  IpAddr: 192.168.0.16
  Processors: 4 [GenuineIntel:6:14:3]
  OSVersion: Windows 10.0 (64 bit)

• System Memory <—*
  Physical: 14029MB/16336MB 85%
  Paged: 16393MB/18768MB 87%
  Virtual: 134217403MB/134217727MB 3%
  Load: 14%
  CommitTotal: 2374MB
  CommitLimit: 18768MB
  CommitPeak: 3631MB
  SystemCache: 5830MB
  HandleCount: 37795
  ProcessCount: 77
  ThreadCount: 1721

• Process Memory <—*
  Private: 113MB
  WorkingSet: 123MB
  PeakWorkingSet: 137MB
  PageFaults: 971219

• Memory Category Usage (Inclusive) <—*
  [Category] [Size(MB)] [Count]
  Root 81.57 6249
  Programmer Data 49.34 1039
  Collections 37.14 316
  Uncategorized 26.12 5141
  Dictionary 23.07 34
  Set 14.03 126
  I/O 11.77 482
  Collide Havok 6.11 69
  Collide 6.11 69
  Asset Service 5.85 418
  Archive 3.83 46
  File Service 2.09 13
  Networking 0.17 29
  UI 0.11 104
  Web Browser 0.11 90
  Event 0.07 3
  Game 0.04 53
  Engine 0.02 12
  Content 0.02 1
  Threading 0.01 15
  Model-Programmer 0.01 1
  BTree 0.00 6
  CharClient 0.00 5
  Services 0.00 8

• Memory Category Usage (Exclusive) <—*
  [Category] [Size(MB)] [Count]
  Uncategorized 26.12 5141
  Dictionary 23.07 34
  Set 14.03 126
  Collide Havok 6.11 69
  Asset Service 5.85 418
  Archive 3.83 46
  File Service 2.09 13
  Networking 0.17 24
  Web Browser 0.11 90
  Event 0.07 3
  Collections 0.04 150
  Game 0.02 43
  Content 0.02 1
  Threading 0.01 15
  Model-Programmer 0.01 1
  Engine 0.01 6
  BTree 0.00 6
  CharClient 0.00 5
  Services 0.00 8
  File Core 0.00 2
  Text 0.00 1
  Download 0.00 3
  UI 0.00 14
  Programmer Data 0.00 2

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 6.2.10586.0 (64/32-bit compatible)]

• Thread 0×296c <—*

• Trace <—*
  Pc Rt : Args
  0000027d`9b2a8660 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

• Thread registers <—*
  rax=0000009726cfd6a0 rbx=0000000000000000 rcx=0000009726cfd6a0
  rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
  rip=0000027d9b2a8700 rsp=0000009726cfdb78 rbp=0000000000000000
  r8=0000000000000000 r9=0000000000000000 r10=0000000000000000
  r11=0000009726cfd600 r12=000000000000002f r13=0000027da118a160
  r14=0000009726cfe001 r15=0000027da12fa640
  cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246

rax-32 0000009726CFD680 00000000`00000000 00000000`00000000 00000000`00000000 01000004`00000001
rax 0 0000009726CFD6A0 00000000`00000000 00000000`00000020 0001027d`a12f0000 00000000`00000000
rax32 0000009726CFD6C0 0000027d`a12fd110 00000004`0000000a 00001f80`0010000f 0053002b`002b0033
rcx-32 0000009726CFD680 00000000`00000000 00000000`00000000 00000000`00000000 01000004`00000001
rcx 0 0000009726CFD6A0 00000000`00000000 00000000`00000020 0001027d`a12f0000 00000000`00000000
rcx32 0000009726CFD6C0 0000027d`a12fd110 00000004`0000000a 00001f80`0010000f 0053002b`002b0033

• Code <—*
  0000027d`9b2a86e0 e82b4c00 004c8b5c 2460448b cb4c8bc7 .+L..L.\$`D..L..
  0000027d`9b2a86f0 488bd648 8bcd4c89 5c2420e8 68feffff H..H..L.\$ .h…
  0000027d`9b2a8700 488b5c24 40488b6c 2448488b 74245048 H.\$H.l$HH.t$PH 0000027d`9b2a8710 83c4305f c3cccccc 4883ec38 48836424 ..0_....H..8H.d$ 0000027d`9b2a8720 20004533 c94533c0 33d233c9 e85fffff .E3.E3.3.3.._.. 0000027d`9b2a8730 ff4883c4 38c3cccc 40534883 ec40488b .H..8...SH..@H.

• Stack <—*
  00000097`26cfdb78 0000027d`9b2a8700 00000097`26cfdcd0 00000000`7a80aa66 00000000`00000020 ...}……&….f..z…. …….
  00000097`26cfdb98 ffffffff`00000000 00000000`00000000 ffffffff`fffffffe 0000027d`a12fa91b ……………………../.}…
  00000097`26cfdbb8 0000027d`9b2a8731 0000027d`a118a160 00000000`00000013 0000027d`a12fa640 1..}…`…}……….../.}... 00000097`26cfdbd8 00000000`00000073 00000000`00000000 0000027d`a12fa640 0000027d`a118a160 s................/.}…`…}…
  00000097`26cfdbf8 0000027d`9b27a9b0 00000097`26cfdcd0 00000000`00000010 00000000`0000000f ..‘.}……&………………..
  00000097`26cfdc18 00000000`00000000 00000097`26cfdd00 00007ffb`7ed10bf9 0000027d`a118a160 ………..&…….~….`…}…
  00000097`26cfdc38 0000027d`a12fa91b 00000000`00000020 00000000`00000000 0000027d`a118a160 ../.}… ……………`…}…
  00000097`26cfdc58 0000027d`a12fa8ff ffffffff`fffffffe 00000000`00000001 0000027d`a118a160 ../.}……………….`…}…
  00000097`26cfdc78 0000027d`a12fa8ff 00000097`26cfe088 0000027d`a118f940 00000000`00000000 ../.}……&….@…}………..
  00000097`26cfdc98 00000000`00000006 00000000`0000008f 0000027d`9b003600 0000027d`a118fb20 ……………..6..}… …}…
  00000097`26cfdcb8 ffffffff`fffffffe 00000000`00000013 00000000`0000008f 00000000`00000070 ……………………p…….
  00000097`26cfdcd8 0000027d`a12fc800 00656363`613d6569 00000000`00000013 00000000`0000001f ../.}…ie=acce……………..
  00000097`26cfdcf8 0000d170`97126a5e 00000000`00000000 00000000`00000000 00000000`00000974 ^j..p……………….t…….
  00000097`26cfdd18 00000097`26cfe088 00000000`00000001 00000000`00000001 00000000`00000000 …&……………………….
  00000097`26cfdd38 0000027d`9b27aece 0000027d`9b7bc95c 0000027d`9b7bc95d 00000000`000000ed ..’.}…\.{.}…].{.}………..
  00000097`26cfdd58 0000027d`a12fa640 ffffffff`fffffffe 0000027d`a118d0a0 0000027d`a12fcce0 ./.}...............}...../.}... 00000097`26cfdd78 0000027d`a1491320 00000000`00000013 00000000`0000001f ffffffff`ffffffff .I.}........................... 00000097`26cfdd98 00000000`00000001 00000000`00000000 0000027d`9b27af5c 00000097`26cfe088 ................\.'.}......&.... 00000097`26cfddb8 0000027d`a12fa640 0000027d`a1491320 0000027d`a1491320 00000000`00000974 @./.}... .I.}... .I.}...t....... 00000097`26cfddd8 0000027d`9b2904c4 00000097`26cfe070 00000000`ffffffff ffffffff`ffffffff ..).}...p..&.................... 00000097`26cfddf8 00000097`26cfe070 00000097`26cfe070 0000027d`9b2999f7 0000027d`a1491320 p..&....p..&......).}... .I.}... 00000097`26cfde18 00000097`26cfe074 00000000`00000001 00000000`ffffffff 00000000`00000000 t..&............................ 00000097`26cfde38 00000000`00000000 00000000`00000000 0000027d`9ac60170 00000097`00000003 ................p...}........... 00000097`26cfde58 00000000`00000000 00000000`00000001 00000097`26cfe074 00000000`00000000 ................t..&............ 00000097`26cfde78 0000027d`9ac60170 00000000`00000000 ffffffff`fffffffe 00000000`00001000 p...}........................... 00000097`26cfde98 00000000`00000000 00000097`26cfe210 00007ff6`0f401223 00000097`26cfe2a0 ...........&....#.……..&….
  00000097`26cfdeb8 00007ff6`0f3e0991 00000000`00000001 00000097`26cfe2a0 0000027d`9b8b17b0 ..>…………….&……..}…
  00000097`26cfded8 00007ff6`0f3e0991 0000027d`9b8bfa20 00007ff6`0f401223 00000097`26cfe2a0 ..>….. …}…#.........&.... 00000097`26cfdef8 00000000`0000000e 00000000`00000001 00007ff6`10207af0 00000097`26cfe2a0 .................z ........&.... 00000097`26cfdf18 00007ff6`0f3e0991 00000000`00000002 00007ff6`0f3e0991 00000000`ffffffff ..>...............>............. 00000097`26cfdf38 00007ff6`101ab7f0 0000027d`9b8bfa20 00007ff6`0f401223 00000097`26cfe2a0 ........ ...}...#.……..&….
  00000097`26cfdf58 00000000`00000001 00000000`00000005 00000097`26cfe128 00000000`00000001 …………….(..&…………

I also experience the launcher crash :’(. I hope they will fix it soon!