Guild Wars 2

What do we do?
- We do dungeons, WvW, PvP, and PvE(guild events).
- We help out other people in the guild and out side of the guild with whatever they need.
- We give out prizes and money every week
- We give out jobs or missions that can help you earn money in the best of ways.

What are we?
- We are a very social guild, we have 70+ people who are willing to help you with anything you need. If you ever have questions just ask the management team or I(marcusbash).
- (In the future) We will be a big WvW guild. We will have upgrades to where we can take over any fortress and keep it in WvW, but we need you to help us.

What do we have to offer?
-We use team speak. A great way to communicate with our guild members and it’s free.
- We have our own guild website, it is a new website but it’s is easy to use. Just apply and your request will be answered as soon as possible.
- We offer exp boost, gathering boost, karma boost, and magic finds.
- We do free weekly drawings, every week we pick one lucky winner to earn some armor, money and etc.
- We have level 80s and people with map completions that can easily help you with anything.
- We are nice and welcome anyone who wants to join the guild and we try the best we can to make YOU happy.

What this guild is about.
It is about you, you are what makes a difference in our guild and we would love to have you. Without you we can’t be the guild we hope to be. We need you to make our guild strong and prosperous, we hope to be one of the biggest and greatest guilds. We hope to make you happy. We try our best to help you with anything you need.

We hope you like what you see in our guild and hope you join us! If you want an invite just message marcusbash.

And yes, we are a sanctum of rall server but we take anyone who wants to join.

Thank you

P.S~ For additional info go to aegisnation.guildportal.com

Btw, we are sanctum of Rall server but we do enjoy having everyone from any server.

Website info too; http://aegisnation.guildportal.com/Guild.aspx?GuildID=465047&TabID=4013568

hey man, if you are still lookin for a guild look at this website; http://aegisnation.guildportal.com/Guild.aspx?GuildID=465047&TabID=4013568 It’ll give you a lot of info on the guild. it’s a great one and I’m not saying that because I’m the leader

We do WvW whenever anyone wants to. Most of the time we are active but most of my guildies have been in the hurricane so we haven’t had much and we play anytime, theres always someone on

We have 70+ people and are very social and helpful. We have level 80s and people with map completions that want to help you. We do dungeons, WvW/PvP/PvE. We give out prizes and money every week. Great ranking system, jobs, missions. We use teamspeak, we have our own guild website at aegisnation.guildportal.com (for more info) and do lots of activities.
The guild is always about you. Your opinion always matters, you are what makes our guild evolve into something big. We allow anyone to join us and are happy to have you with us. We try to give you the best we can to make your gaming experience enjoyable in the world of Guild Wars 2.
If you are wanting to join and if you have any questions, all you have to do is message marcusbash.
We hope you like what we offer and hope to see you soon!
Thank you.

I recently upgraded economy for my guild and i went to go check on it a little later and the upgrade had been removed. I don’t know how it happened. So then i tried get my guild emblem and it wouldn’t let me, it wouldn’t show up on my queue or even take the influence. What’s goin on?

Thanks for a reply Gaile :>

yeah maybe I should threat a chargeback so they will listen to me, they say that doesn’t work, but look at all the forum posts, IM CHARGING BACK UNLESS YOU RESET MY EMAIL/UNBAN MY ACCOUNT. “Oh okay terribly sorry team is on it now”

falling back into the pages..

5 Days, read your post about this, here you go.
Hacked and email changed.

account hacked, email changed, posting from my friends account, all info included in tickets, 5 DAYS AND COUNTING.
#120906-010451

Well their service is already horrible, and you just can’t use your account I take it, or want it merged or w/e. Someones account (and therefore personal info including CC) are compromised and being abused, thats much more serious then a simple.. “I want this now because I do!” Issue.

You got hacked and the hacker changed your email, welcome to the 20,000 and counting boat.

This is more depressing then helpful, tbh. People getting their stuff fixed in half the time its taking me.

Uhm, maybe because this WHOLE THING could have been avoided if they used common sense and made it to where a pass/user change required AUTHENTICATION from the email, something EVERY other mmo has, why are they too good to use it? Maybe they just like pissing off customers and copy/pasting tickets.

Like its stupid, never seen a police officer start beating someone with their night stick because they asked what the issue was and why the police officer needed to talk to them.

Nah I’ve gotten like 6-7 infractions, because they delete and punish you for saying anything bad about that, thats why I called it communsim. lol

I’ve read the majority of threads that have been posted the past few days and in most all I see is “stop whining , its your fault, oh get better security, stop blaming the company for your own hiccups, its obvious you should go to extraordinary lengths for your guild wars 2 account that you dont have to for other games, oh and my favorite, dont be mad at Anet for their incompetence, blame yourself.”

@Gaile Gray, Why are people getting their hacked accounts returned in less then a day, sometimes within a hour or 2 and I’ve been waiting for 3-4 days? Thats really ridiculous, my patience is about worn out.

120906-010451
120908-001475

Read my other post 3 lines up mate. Lol. I told ya.

Waiting for 3-5 days now on those tickets. Why are people getting it fixed in less then a day and we are having to wait nearly weeks? This is ridiculous. Still some random gold spammer running around on my account thats sold all my crap and deleted all my chars, and the feeling of knowing that I wont get any consolation or even a rollback is so infuriating.

120906-010451
120908-001475

Yeah its cute how the gem store has 99% up time and anyone thats sends in a ticket with gem shop issues is resolved BEFORE the prioritized? I think its clear where Anet’s allegiance lies.. Money. I’m going to get infractured from this post too, as I have about 6 times now for not saying AMG ANET IS AWESOME. They don’t want people reading the truth so they delete the bad comments and penalize them. Lol, nice system you got going here Anet, communism ftw.

120906-010451
120908-001475

No its not, authenticators, etc. And you have to authorize a change in your password/username, it doesn’t just go straight through. Not to mention my WoW account got hacked once, all my chars and equips and money were gone, they had it all back and I was playing again in less than 30 minutes. So..false.

You realize the BBB gives good ratings to who pay them correct?

Honestly, a mass roleback for all the hacked accounts would prove a faster and more effective fix then sorting through one by one.

Chobiko, I’ve been waiting 4 days for my hacked account to get retrieved, I honestly DO NOT want it to be banned, as that is translated into another (god knows how long) aggravating wait period. I’m sure my characters, and anything of value have already been deleted/lost/sold, and the guild I lead, the hacker left, without establishing someone as a new head, so the guild is at a dead end because I doubt Anet would fix that for me…so..really the only thing that kept me from making a new acc and getting a refund for my hacked one was my guild and my chars but since both are lost.. I really don’t even want to play a game with such a bad company leading it.

Not to mention Blizz was able to give all my lost items/chars back when I was hacked, and Anet said that they wouldn’t (for now atleast, IDK if thats permanent) but I’m in the same boat, if my kitten gone when I get my acc back I’m going to be reallykitten coulda just sent a ticket for a refund and bought a new copy and be higher level and have better/more stuff in the time I’ve been waiting.

I’ve gotten 3 lance emails, but after that no word for a few days.

GaileGray.9587:

Morningstar.3587:

Ensir.1457:

GaileGray.9587:

Here is tonight’s update. As you can see, a whole lot of tickets have been addressed in this batch. We strongly believe that, except in cases where we need additional information, a large majority of the other issues that are in the queues now will be resolved by the end of the weekend.

120901-002179 Resolved.
120830-007345 Resolved
120831-006906 Resolved. Karma exploit issue — account is reinstated.
120827-009187 Resolved
120830-016639 Resolved
120830-018172 Resolved
120822-002717 Resolved.
120831-009379 Resolved. Karma exploit issue — account is reinstated.
120830-003200 Resolved yesterday.
120825-002495 Resolved
120831-007656 Resolved
120831-004357 Resolved – player had a typo in their login name.
120830-006425 Resolved
120831-011270 Resolved
120829-011451 Issues resolved on 9/3/12
120831-020256; 120903-009558 Resolved
120831-015265 Resolved – stolen account
120831-017385 Resolved – stolen account
120830-009375 Resolved
120829-007119 Resolved
120831-015962 Resolved
120831-007980 Resolved – Authentication problems .
120829-017006 Resolved
120831-021599; 120902-001379; 120905-005822 Resolved – stolen account
120828-008637 Responded today.
120829-007642 Resolved – stolen account
120831-015403 Resolved – stolen account
120831-009379 Resolved. Karma exploit issue — account is reinstated.
120826-011456 Requested additional information from the player. Can you confirm this is resolved?
120831-008189 Player’s account had been hacked – Reset password (a second time). Let us know if that did not help.
120831-012902 Tome questions; explained that influence cannot be moved or reimbursed.
120830-015908 2 accounts, linking issues; will be resolved soon.
120828-015981 Missing gem issue; still working on this issue.
120830-016564 Mislabeled as duplicate, issue reopened and assigned to German language team for resolution
120828-017417 Serial key stacking issue; solution offered yesterday.

This your having a laugh 30 case solved in 1 day and most of these are for cheaters that were using the Karma exploit, so they can go back and do the same. How many people you got working in support 1. If you need help e-mail me , Jesus i used to do more then that before dinner. Yet people who have done nothing wrong ,have to wait for weeks to get a look in. If it is true that 11,000 people were hacked and your only doing 30 people a day ,its going to be one hell of await

My ticket is running for 2 weeks now and still ticking

Honestly, I feel that I have a lot more faith in the support team. Now that I know they are doing it in chronological order, while taking care of support tickets for various other issues aside from account-related.

I was only concerned because I thought that they were only prioritizing hacked account tickets, and taking care of easy tickets on the side.

But now that I can see where I stand in the assistance, I am relieved.

120902-013528 (my boyfriend’s ticket for his overlapping accounts)
120902-016895 (my ticket for my overlapping accounts)

I’m still a couple days away, but waiting for my turn is making me run in circles = O.

Thank you for understanding. What I am doing here is not the support process, it’s in addition to the support process, to try to help those who are posting. You get it, and I thank you for that. The team is working through the tickets as quickly as possible, and what I did — for my small contribution here — is pull those in a certain time block. That’s not to say others aren’t being handled.

The rate your going still isn’t enough. There’s no way to justify that. Anet doesn’t have NEARLY the amount of people working on the hacking/bans as they should, bottom line.

PLEASE PLEASE PLEASE READ THIS MODS. PLEASE. PLEASE. FOR THE LOVE OF GOD. This man is smarter then your whole company, hire him ><;

yeah, 15 sub fee = holy crap, ACTUAL CUSTOMER SUPPORT? <3
Like I said before. MoP :P
I was humoring the idea of, if mop wasnt that great, that we (my guild and I) would just stick to GW2, but after this fiasco… lulz.

Especially now we know they will start getting fined if enough people do it, maybe that will be a wake up call

Viva la Revolucion! :< It’s like a hostage situation now. lol

Mists of Pandaria Ahoy! :>

120906-010451 (as my oldest unanswered ticket) hacked, email changed. etc (friends acc I’m posting on)

Yeah same… my feelings towards this game are about dead. And just knowing that 1. it will take forever to get my account playable again, 2. I will have to remake my guild since the hacker left it and I’m the leader, 3. Probably deleted all my chars, don’t want to grind back up to 30-40 on 2-3 of my chars, 4. Lost ALL of my money/gear/crafting supplies/craft levels/etc just makes me want to refund and wait for MoP..because all that isnt worth 60 dollars. (Posting off my friends acc. mine is hacked)

Yeah they are two different support areas.

Posting on behalf of my hacked friend who has been waiting PAST the 72 hour time period to get his account back. The email was changed, you know the story.
120908-001475 Ticket~
Azron.7123 Name~

Posting on behalf of my hacked friend who has been waiting PAST the 72 hour time period to get his account back. The email was changed, you know the story.
120908-001475 Ticket~
Azron.7123 Name~

Go to ‘My Stuff’ and just change the drop down box to “No, I don’t need a reply.” And that will close the ticket.

What? My account isnt blocked, the gold seller is running around rampant, he even left the guild I lead…without putting someone else in a leader position, and I’m fairly certain he deleted my characters as well, as I said, I can’t log in, this is my friends account, and I have every right to be sad that they can’t properly support their customers, 72 hours was a joke.

Posting on behalf of my hacked friend who has been waiting PAST the 72 hour time period to get his account back. The email was changed, you know the story.
120908-001475 Ticket~
Azron.7123 Name~
((THE OLDEST THAT I CANCELED BECAUSE IT DIDNT GET A REPLY IS THIS 120906-010451))

Thanks Pallu
The players care more about each other then the administrators do.. someone helping a stranger vs. a retailer helping someone who paid them. That’s kind of messed up.

Posting on behalf of my hacked friend who has been waiting PAST the 72 hour time period to get his account back. The email was changed, you know the story.
120908-001475 Ticket~
Azron.7123 Name~

I’m posting this from my buddies account that plays GW2 and didn’t get hacked. My first ticket about getting hacked was sent in on the 5th, last night I canceled the ticket and made a new one, and I’m still waiting for just a RESPONSE in general about my condition, I get a email about my email about my email being changed and (hopefully) its me. After that when I try to log in, my account doesn’t exist, at this point my hope/hype/etc for this game is all but lost and just isn’t worth it anymore. You guys are building a horrible reputation, do you even realize it? All the posts the GM’s are putting on the forums about “post your issues here” its hard to do that if you can’t log in. I can’t say I enjoy paying 60 dollars to get screwed over, and then have the moderators that could have avoided this whole fiasco in the first place, do nothing about it, not even a ‘hey, we are working on it.’ The 3002 hasn’t even been addressed, and if someone has direct contant with a GM and tells them about it they assume they are just inputting their info wrong, WE ARE GETTING THIS ERROR BECAUSE OUR ACCOUNT NAMES GOT CHANGED AND SENDING US EMAILS ABOUT CHANGING OUR PW’S WILL NOT WORK I ASSURE YOU. Sitting around for days on end while you guys won’t even address the issue thousands of players are having, then seeing a post about ‘oh crap the gem shop is down we will fix that ASAP!!!’ God forbid you help those who paid 60 dollars to sit around and stare at the wall, instead of fixing the thing that will net you more money first. I’m sorry, you might think I’m being obnoxious, but this is REDICULOUS, SOMETHING, ANYTHING, HAS.TO.BE.DONE. PLEASE.
120908-001475 <— My new ticket number
Azron.7123 my name.