Guild Wars 2

Guys make sure you post chat messages that are on topic (include something about wintersday) otherwise they will ban you for 10m instantly.
I got a 10min ban for saying hi to Mad_queen_malafide on behalf of Enaretos, who is banned himself

Grats on post #1000 zelyhn

Less than 2 days before this subforum disappear, and we’re still waiting for an answer…

Guess we’ll have to open another thread again in the dungeon subforum to continue to hope to get an answer…

The formula seems to have been previously to this release:
Time + Effort + Preparation = Reward
Preparation is the requirement for infused items with AR resistance (infused rings with a base +5 AR beyond lvl 30 used to drop)

Now:
Time x 1.5 + Effort x 1.5 + Preparation x 2 = Reward x0.7
Preparation :This has increased as You can no longer get +5 infused items and need gold to infuse items. You need a higher lvl AR for certain end – bosses. This reduces The accessibility for other players. This becomes a straight gold sink to get a +10 AR infusion.
Effort: has increased especially for pug groups – due to the side effects. Certain changes have made some zones more difficult (dredge) others only slightly easier (harpy)
Time: this has increased due to the side effects (a full round in 1 hr becomes difficult with various side effects).

Rewards: The rewards are currently matching the same old levels with non-inherent AR infused rings dropping. This increases the amount of gold required and creates another gold sink. Most players already receive a few fine transmutations stones over time with there dailys so this was not as important as people made out. Fractal boxs do not yet drop at any level – these are confirmed to be missing from the drops this would have been the only major increase in rewards that some players would have liked (there FoTM skin of choice).
Tonics – I don’t see any major demand for this given how previous tonics are received (Halloween, Christmas -endless tonics).
A leaderboard – gives a list of people who are known to be at a high level with expensive stuff (A great list of hack targets- not a great idea without the ability for some privacy IMO). It actually gives me a reason not to be in the top 1000 and progress slower.

I don’t really see how much has changed here – except a removal of levels and increasing difficulty of being able to get your first set of infused stuff with AR resistance.

It is just pure equity loss of time and effort for no real reason as I can make out – most of us here probably cannot justify the level losses for a leaderboard just because some ‘side-effects’ have been added. Most good non-pug teams are finding these a walk in the park with the only effect being it makes the fractal runs slower.

I really do fail to understand how each fractal should average (15 mins) especially at higher levels – a run should be no longer than 1hr for all the zones. Unfortunately this is proving not to be the case even in good teams (due to bugs, or supposedly untested items).

This increases equity required to complete a level of fractals (time) for the same rewards of old (reward) for more teamwork (effort).

Feel free to tweak the formula for old vs new and add points to demonstrate how equity has been either gained or lost.

1k replies and almost 22k views and not a single comment or opinion from the devs. Are they still gathering feedback??…I feel really disappointed about this.

BlueDragon.7054:

1k replies and almost 22k views and not a single comment or opinion from the devs. Are they still gathering feedback??…I feel really disappointed about this.

In 1 day this forum will never be visited again by players.

In 2 weeks it will be archived.

I think it’s safe to say they aren’t going to respond.

You probably could have saved yourself a lot of grief if you’d accepted it back when the rest of the community did. Nothing that has been said in the last five pages, at least, is anything that would warrant them to turn around and actually post something here. There just is no actual, legitimate, reason for them to do so.

BlueDragon.7054:

1k replies and almost 22k views and not a single comment or opinion from the devs. Are they still gathering feedback??…I feel really disappointed about this.

they are just riding out the clock.

This subforum and the Dungeon subform are like brothers.

Kal Spiro.9745:

You probably could have saved yourself a lot of grief if you’d accepted it back when the rest of the community did. Nothing that has been said in the last five pages, at least, is anything that would warrant them to turn around and actually post something here. There just is no actual, legitimate, reason for them to do so.

You mean accept what exactly? That we’re being rewarded for not playing the content and getting all of our alts bumped to a very high level we have previously achieved on a single character? Oh wait, that was only you and rest of “that community” that never cared for fractals and in fact, still doesn’t care a single bit for them. The only thing that I agree with you is that in last 5 pages, not a single post (made by you) meant anything at all to any of us.

MastaNeenja.1537:

BlueDragon.7054:

1k replies and almost 22k views and not a single comment or opinion from the devs. Are they still gathering feedback??…I feel really disappointed about this.

they are just riding out the clock.

This subforum and the Dungeon subform are like brothers.

dungeon/fractured fist bump

Romo.3709:

Kal Spiro.9745:

You probably could have saved yourself a lot of grief if you’d accepted it back when the rest of the community did. Nothing that has been said in the last five pages, at least, is anything that would warrant them to turn around and actually post something here. There just is no actual, legitimate, reason for them to do so.

You mean accept what exactly? That we’re being rewarded for not playing the content and getting all of our alts bumped to a very high level we have previously achieved on a single character? Oh wait, that was only you and rest of “that community” that never cared for fractals and in fact, still doesn’t care a single bit for them. The only thing that I agree with you is that in last 5 pages, not a single post (made by you) meant anything at all to any of us.

Accept that nothing was, nor is, ever going to come of this. Considering how few of you there are here and how many people post in all the other threads, play the game, and definitely run fractals, I would say the rest of “your community” too, not just mine. You know, the ones that do care about Fractals, but rather than sitting around complaining about something that wasn’t coming just went back to playing the game.

Since I didn’t say anything even remotely like what you said, I don’t think that’s an agreement. But I don’t particularly care if you agree. I was simply stating the situation as it exists. Hindsight is 20/20, but since I told you the same thing back when it was foresight, I don’t think that statement applies.

Fractal levels were reset because a new exciting leaderboard was going to come out to allow the best and brightest to race to the finish without cheating by getting a head start. That plan is working out well: just check out GW2 Leaderboards.

Lamir.6702:

Fractal levels were reset because a new exciting leaderboard was going to come out to allow the best and brightest to race to the finish without cheating by getting a head start. That plan is working out well: just check out GW2 Leaderboards.

yeah, what happened to those leaderboards, should have some data by now

@Kal whats wrong about asking for an answer even if they do nothing it just be fair to give a quick answer to People. It’s not a big deal… atm the pvp section has the same issue waiting for an answer if they do somthing about legit and skyhammer ranks… they could just say no they don’t People might be dissappointed but would move on. Sicne they have an official answer and would know what to expect from the devs

Yeah, that is really all we’re asking for. A response. Because we went 3 weeks waiting. The CC said they were gathering feedback. And nothing.

Maybe you don’t get responses due to how you write your complaints?

No, no feedback at all. Even when we ask politely, we don’t get any answer: https://forum-en.gw2archive.eu/forum/livingworld/fractured/ArenaNet-can-we-gather-some-feedback-too/3337399

But nonetheless, it would be really nice to give the people who actually played fractals before patch and liked it the way it was at least a response. Even if it´s just a tiny “Sorry, we now you´re upset but we like our approach at improving fractals”.
I only met very few people so far who had nothing at all to criticize about the Fractured Update. All of them didn´t play fractals much pre-patch.

And btw. it´s natural that after not getting any response for a while people won´t choose their words so carefully anymore.

Fror.2163:

No, no feedback at all. Even when we ask politely, we don’t get any answer: https://forum-en.gw2archive.eu/forum/livingworld/fractured/ArenaNet-can-we-gather-some-feedback-too/3337399

Ah yes, the title of that thread is definitely “polite”

Derfblue.1389:

And btw. it´s natural that after not getting any response for a while people won´t choose their words so carefully anymore.

The problem is that people were quite impolite as soon as this thread started, so it is not something that have grown forward, it existed as soon as the threads started.

lordkrall.7241:

Fror.2163:

No, no feedback at all. Even when we ask politely, we don’t get any answer: https://forum-en.gw2archive.eu/forum/livingworld/fractured/ArenaNet-can-we-gather-some-feedback-too/3337399

Ah yes, the title of that thread is definitely “polite”

A little joke makes the title not polite? I don’t see why this is not polite. Probably ‘cause I’m not a native English speaker, but using a little joke on the answer they keep giving us never made anything not polite.

Lilith Ajit.6173:

Yeah, that is really all we’re asking for. A response. Because we went 3 weeks waiting. The CC said they were gathering feedback. And nothing.

They said they were gathering feedback. When did they say they were going to share anything back with us?

Fror.2163:

lordkrall.7241:

Fror.2163:

No, no feedback at all. Even when we ask politely, we don’t get any answer: https://forum-en.gw2archive.eu/forum/livingworld/fractured/ArenaNet-can-we-gather-some-feedback-too/3337399

Ah yes, the title of that thread is definitely “polite”

A little joke makes the title not polite? I don’t see why this is not polite. Probably ‘cause I’m not a native English speaker, but using a little joke on the answer they keep giving us never made anything not polite.

Most people don’t consider sarcasm to be polite.

I would think the tone is polite enough compared to what they did. I stayed out of the forum, mostly because i was playing the game. The fractured patch was enough to make me oppenly complain about it. I mean if so many people complain…there is a problem that should be addressed in some way. The people who actually post in the forums may be a minority, but even in the game people are complaining. It just isn´t fun if you play with your friends and everybody is like…uh another bug..NICE!

I mean we tend to call it “new features”….tells a lot. It would be nice to know if bugs are actual bugs or intended…because THATS definitely not possible at all.

Kal Spiro.9745:

Lilith Ajit.6173:

Yeah, that is really all we’re asking for. A response. Because we went 3 weeks waiting. The CC said they were gathering feedback. And nothing.

They said they were gathering feedback. When did they say they were going to share anything back with us?

How’s that polite?

Oh man… you English-guys have a culture I’ll never grasp. In mine, this would never be considered as sarcasm.

Dont worry as far as I can tell Kal doesnt understand sarcasm. Your post wasnt sarcastic. It was satire if anything, but even thats debatable.

Romo.3709:

Kal Spiro.9745:

Lilith Ajit.6173:

Yeah, that is really all we’re asking for. A response. Because we went 3 weeks waiting. The CC said they were gathering feedback. And nothing.

They said they were gathering feedback. When did they say they were going to share anything back with us?

How’s that polite?

Oh it’s pretty clear I’m the rudest person here. It isn’t like we had 2 posts before this one with over 20 pages of feedback and those were ignored too.

I really don’t know why some posters do not want to receive answers. I mean, everybody knows that small minds cannot handle all the answers, but in this case we are not speaking about high philosophical questions. Everybody should be able to process the information coming from a dev answer.

So, to those people who say that we don’t deserve an answer (YES, I know this isn’t the wording you are using, but the concept is similar), care to elaborate why YOU don’t want US to get an answer, even a vague one, from ANet? Thank you.

PS: In case it wasn’t clear for some, you can count me on the ones who would really appreciate answers about ANYTHING that has been written during 2 weeks, because even tough I really enjoyed most of the new contents, it is really mind blogging that not even a single member of ANet staff has found the time to read at least the OP of a single thread in this section AND give an answer after the patch came out.

EDIT: Corrected some mistakes

Marna Nindar.8120:

I really don’t know why some posters do not want to receive answers. I mean, everybody knows that small minds cannot handle all the answers, but in this case we are not speaking about high philosophical questions. Everybody should be able to process the information coming from a dev answer.

So, to those people who say that we doesn’t deserve an answer (YES, I know this isn’t the wording you are using, but the concept is similar), care to elaborate why YOU don’t want US to get an answer, even a vague one, from ANet? Thank you.

PS: In case it wasn’t clear for some, you can count me on the ones who would really appreciate answers about ANYTHING that has been written during 2 weeks, because even if I really enjoyed most of the new contents, it is really mind blogging that not even a sibgle member of ANet staff has found the time to read at least the OP of a single thread in this section AND give an answer after the patch came out.

They and there is more than one that’s posted in the last hour or so are just grieving/trolling whatever, best to ignore them.

Marna Nindar.8120:

I really don’t know why some posters do not want to receive answers. I mean, everybody knows that small minds cannot handle all the answers, but in this case we are not speaking about high philosophical questions. Everybody should be able to process the information coming from a dev answer.

So, to those people who say that we doesn’t deserve an answer (YES, I know this isn’t the wording you are using, but the concept is similar), care to elaborate why YOU don’t want US to get an answer, even a vague one, from ANet? Thank you.

PS: In case it wasn’t clear for some, you can count me on the ones who would really appreciate answers about ANYTHING that has been written during 2 weeks, because even if I really enjoyed most of the new contents, it is really mind blogging that not even a single member of ANet staff has found the time to read at least the OP of a single thread in this section AND give an answer after the patch came out.

The answer to this question is simpler than you think. People like Kal have lost absolutely nothing. They were probably stuck in heir personal reward level 29 while doing level 28 fractal over and over again without any need to progress nor level any alts. That update not only it didn’t affect their personal level, it also lowered the rewards requirement to teens instead of upper 20s. This way they can keep doing level 10-19 instead of 28. They can also bring their alts into fractals now without lifting a finger leveling those. In these people’s eyes, this update was the best thing that ever happened. Sadly they’re in state of mind where as long as it benefits them it benefits everyone. And to them we are asking for too much, since the update gave them everything they could possibly want. When it comes to compensation for lost levels their mindset is something along the lines of: “If I don’t get anything, why should you?”
All that can be easily seen in all the posts from these players.

Romo.3709:

Marna Nindar.8120:

I really don’t know why some posters do not want to receive answers. I mean, everybody knows that small minds cannot handle all the answers, but in this case we are not speaking about high philosophical questions. Everybody should be able to process the information coming from a dev answer.

So, to those people who say that we doesn’t deserve an answer (YES, I know this isn’t the wording you are using, but the concept is similar), care to elaborate why YOU don’t want US to get an answer, even a vague one, from ANet? Thank you.

PS: In case it wasn’t clear for some, you can count me on the ones who would really appreciate answers about ANYTHING that has been written during 2 weeks, because even if I really enjoyed most of the new contents, it is really mind blogging that not even a single member of ANet staff has found the time to read at least the OP of a single thread in this section AND give an answer after the patch came out.

The answer to this question is simpler than you think. People like Kal have lost absolutely nothing. They were probably stuck in heir personal reward level 29 while doing level 28 fractal over and over again without any need to progress nor level any alts. That update not only it didn’t affect their personal level, it also lowered the rewards requirement to teens instead of upper 20s. This way they can keep doing level 10-19 instead of 28. They can also bring their alts into fractals now without lifting a finger leveling those. In these people’s eyes, this update was the best thing that ever happened. Sadly they’re in state of mind where as long as it benefits them it benefits everyone. And to them we are asking for too much, since the update gave them everything they could possibly want. When it comes to compensation for lost levels their mindset is something along the lines of: “If I don’t get anything, why should you?”
All that can be easily seen in all the posts from these players.

What I bolded is exactly it. Some of their arguments have been that we shouldn’t get anything because no one would have been able to get whatever we get after the fact. That us getting anything isnt fair. However, us losing our levels and getting nothing is absolutely fair because of leaderboards, or “exploits”, or majority rule, or…. You get the picture.

I learned that I can rationalize everything if I put my mind to it.

Lilith Ajit.6173:

What I bolded is exactly it. Some of their arguments have been that we shouldn’t get anything because no one would have been able to get whatever we get after the fact. That us getting anything isn’t fair. However, us losing our levels and getting nothing is absolutely fair because of leaderboards, or “exploits”, or majority rule, or…. You get the picture.

Yup. That pretty much was it from the very beginning.

Marna Nindar.8120:

I really don’t know why some posters do not want to receive answers. I mean, everybody knows that small minds cannot handle all the answers, but in this case we are not speaking about high philosophical questions. Everybody should be able to process the information coming from a dev answer.

So, to those people who say that we don’t deserve an answer (YES, I know this isn’t the wording you are using, but the concept is similar), care to elaborate why YOU don’t want US to get an answer, even a vague one, from ANet? Thank you.

PS: In case it wasn’t clear for some, you can count me on the ones who would really appreciate answers about ANYTHING that has been written during 2 weeks, because even tough I really enjoyed most of the new contents, it is really mind blogging that not even a single member of ANet staff has found the time to read at least the OP of a single thread in this section AND give an answer after the patch came out.

EDIT: Corrected some mistakes

It’s actually the exact right wording. “You don’t deserve…” It has nothing to do with what you want, what I want or what anyone wants. I don’t have any control, nor impact on the actions of ANet. I am not so eloquent that my words have swayed them to keep tight lipped. I’ve never advocated that they should or should not do anything. I have never advocated a preference. I have simply described the situation as it actually is, rather than through my or anyone else’s desires.

Those who want an answer, that’s fine. But this thread has long since deviated from people desiring something to people who seem to feel an obligation has been imposed due to repetition. It has not. You don’t “deserve” an answer because you want one, nor because you’ve asked repeatedly, nor because you’ve waited less than patiently, nor even for being patient. There is no obligation to answer. If ones comes, it does. It’s silly to expect one, or to even consider it might come because ANet is notoriously bad at responding. That’s why every response they give is so often such a big deal. There is no rhyme, nor reason to what they respond to. There is no way to predict it, but the safe bet is that there will be none at all. Asking repeatedly and demanding, though, have no impact on its likelihood.

Romo.3709:

Marna Nindar.8120:

I really don’t know why some posters do not want to receive answers. I mean, everybody knows that small minds cannot handle all the answers, but in this case we are not speaking about high philosophical questions. Everybody should be able to process the information coming from a dev answer.

So, to those people who say that we doesn’t deserve an answer (YES, I know this isn’t the wording you are using, but the concept is similar), care to elaborate why YOU don’t want US to get an answer, even a vague one, from ANet? Thank you.

PS: In case it wasn’t clear for some, you can count me on the ones who would really appreciate answers about ANYTHING that has been written during 2 weeks, because even if I really enjoyed most of the new contents, it is really mind blogging that not even a single member of ANet staff has found the time to read at least the OP of a single thread in this section AND give an answer after the patch came out.

The answer to this question is simpler than you think. People like Kal have lost absolutely nothing. They were probably stuck in heir personal reward level 29 while doing level 28 fractal over and over again without any need to progress nor level any alts. That update not only it didn’t affect their personal level, it also lowered the rewards requirement to teens instead of upper 20s. This way they can keep doing level 10-19 instead of 28. They can also bring their alts into fractals now without lifting a finger leveling those. In these people’s eyes, this update was the best thing that ever happened. Sadly they’re in state of mind where as long as it benefits them it benefits everyone. And to them we are asking for too much, since the update gave them everything they could possibly want. When it comes to compensation for lost levels their mindset is something along the lines of: “If I don’t get anything, why should you?”
All that can be easily seen in all the posts from these players.

You really know nothing about me. I play this game for fun. I couldn’t even begin to care if my alts can do fractals, I only run dungeons, fractals, WvW and basically anything that isn’t the open world with my main.

It personally effected me even less than that. It benefitted me not at all. I have never described my personal interest in this because it’s of absolutely no relevance to any of these discussions. I have only ever stated the situation as it actually exists. I have used intuition, experience, rational thinking and logic to describe the actions of ANet so those here would be informed and do the same. I don’t want you to lose anything, I don’t want to gain anything, I don’t want the reverses of those either. My personal desires are of no relevance. I honestly don’t care what happens either way, I’m just telling you what is.

Romo.3709:

But yet you still keep coming back here.

And I will continue to do so until there is no reason to. Why wouldn’t I? “Discussion” continues.

I just feel like your logic is flawed, Kal. You posit that by continuing to ask we aren’t helping our case. However, if we let the thread die, we aren’t helping our case.

In your attempt at logic, I feel like you’re achieving the opposite, with logical fallacies in every post.

The thread will die soon anyways, Lilith: the archive forum awaits us.

Fror.2163:

The thread will die soon anyways, Lilith: the archive forum awaits us.

Too true. I’d say brothers in arms but I’m not a dude so siblings in arms! \o/

Lilith Ajit.6173:

I just feel like your logic is flawed, Kal. You posit that by continuing to ask we aren’t helping our case. However, if we let the thread die, we aren’t helping our case.

In your attempt at logic, I feel like you’re achieving the opposite, with logical fallacies in every post.

Actually, your initial description is correct. Nothing you do will help your case. Take that how you will. Do with it what you will. Some would take that to mean, if doing it or not doing it won’t help then I’ll take the easy road and not do it. Others, and I’m certain you’re in this group, I certainly am, would say if nothing changes if I do it or don’t then I’ll do it.

You do it under the misguided belief that repetition makes your stance more worthy. It doesn’t. I do it under the misguided belief that if I explain it enough something might click and you might begin understand the situation.

Fror.2163:

The thread will die soon anyways, Lilith: the archive forum awaits us.

Why is there an expectation that this forum will be archived soon. It should still have another two weeks on it. They stay up for a month, it hasn’t been a month, has it?

Kal Spiro.9745:

You really know nothing about me. I play this game for fun. I couldn’t even begin to care if my alts can do fractals, I only run dungeons, fractals, WvW and basically anything that isn’t the open world with my main.

It personally effected me even less than that. It benefitted me not at all. I have never described my personal interest in this because it’s of absolutely no relevance to any of these discussions. I have only ever stated the situation as it actually exists. I have used intuition, experience, rational thinking and logic to describe the actions of ANet so those here would be informed and do the same. I don’t want you to lose anything, I don’t want to gain anything, I don’t want the reverses of those either. My personal desires are of no relevance. I honestly don’t care what happens either way, I’m just telling you what is.

You make it sounds like we don’t see what is going on and we’re blind to everything that’s happening around us. You keep saying that Anet will not respond. You know that how? There is still that little hope we keep on clinging to that maybe, just maybe Anet will shine through it all even after all this time. What you’ve been doing is not “informing us”, but trying to take that hope away from us little by little with every post you make. You are not helping us cope with the reality that it is now, rather you’re trying to hit us with it harder than the reality itself intends to hurt us.
We so see what is going on in here. We witnessed first hand what happened. It’s a fact at this point. There is no rational thinking required to see what is going on. The fact is that we still post here because even though we were hurt in one way or another (weather you believe it or not), we still believe in Anet to set things right, even after all this time.
What happened, happened. We just want to hear how they felt about it. Hear what they have to say after the feedback they’ve collected. Have they used any suggestions we gave, or did they simply just thrown it away. We do not deserve anything. That part is right and sadly, I agree with you on that. It was a fact from the beginning of this topic. But does that take away our right to ask? Does that take away our right to strive for information? Even wanting compensation. We have the right to want the compensation, even if we do not deserve it.
The fact that this topic stayed up this long, even though as you mentioned earlier only a handful people are still posting in here, it’s because that handful of people still have some faith left in Anet. Don’t take it away.

Romo.3709:

You make it sounds like we don’t see what is going on and we’re blind to everything that’s happening around us. You keep saying that Anet will not respond. You know that how? .

Sorry, I’m cutting it off here because this is a good example of why I keep responding. I have explained this exact thing multiple times, at least once on this very page. So to answer your assertion more than your question, yes. You are blind to what is happening around you. Maybe you never had a reason to observe until now, I don’t know, but anyone who has actually watched the forums like I have should know it’s true. This is what they do, and how they treat us. They are listening, but they are silent watchers. They are not givers, which is not to say they never do, obviously. This is what’s going on. This is the situation. This is what you don’t seem to see, and then rage against me about when I point it out.

Kal Spiro.9745:

It’s actually the exact right wording. “You don’t deserve…” It has nothing to do with what you want, what I want or what anyone wants. I don’t have any control, nor impact on the actions of ANet. I am not so eloquent that my words have swayed them to keep tight lipped. I’ve never advocated that they should or should not do anything. I have never advocated a preference. I have simply described the situation as it actually is, rather than through my or anyone else’s desires.

Those who want an answer, that’s fine. But this thread has long since deviated from people desiring something to people who seem to feel an obligation has been imposed due to repetition. It has not. You don’t “deserve” an answer because you want one, nor because you’ve asked repeatedly, nor because you’ve waited less than patiently, nor even for being patient. There is no obligation to answer. If ones comes, it does. It’s silly to expect one, or to even consider it might come because ANet is notoriously bad at responding. That’s why every response they give is so often such a big deal. There is no rhyme, nor reason to what they respond to. There is no way to predict it, but the safe bet is that there will be none at all. Asking repeatedly and demanding, though, have no impact on its likelihood.

I actually do like your answer, but I can’t agree with the fact that we don’t deserve an answer. I mean, if we take it literally, it means that they are not obliged to give us one, which is true. Nobody will enforce them to anwer questions. But their silence is only having the effect of making the user base angry and frustrated. The issue is, the effort level required to answer not all, but only some of those questions would be so minimal if only slightly organised that paying customers may and will feel like they deserve it. You don’t even have to read all the forums, you could just give an answer to the OP. I’m sure that seeing three red dots a day will make everyone happy here. Recurring questions like why did we get downscaled; why there is no compensation; why did they add more dredges; why did the camera angle get shifted; … would have already been taken care of since 10 days, and the answer accepted even if not liked. Like they did before the patch came actually down, where a dev took his time to explain what changes were made to the AR system so that everyone could calm down and be assured that they would not lose current AR.

The most frustrating feeling is that it seems like they tend to avoid giving answers on controversial topics (which may be entirely false, because I understand it is a very subjective feeling). What then makes it for me and for the other players so bad and feel like the answer really is deserved, is that THEY created this forum, THEY wanted it. Before there were communities like gw2guru (which btw still exist), where nothing official was (usually)released and where users expected no official answers. Now ANet directly manages the boards, the company we paid for, and a lackluster comunication is, at the very least, frustrating.

Its not unreasonable to expect some answers. When the aetherpath was released some of the designers on that particular release communicated with us that they were aware of certain bugs and issues and they acknowledged feedback. This patch its been completely silent and there are far more bugs which we would very much like to know if they are being fixed.

Kal Spiro.9745:

Romo.3709:

You make it sounds like we don’t see what is going on and we’re blind to everything that’s happening around us. You keep saying that Anet will not respond. You know that how? .

Sorry, I’m cutting it off here because this is a good example of why I keep responding. I have explained this exact thing multiple times, at least once on this very page. So to answer your assertion more than your question, yes. You are blind to what is happening around you. Maybe you never had a reason to observe until now, I don’t know, but anyone who has actually watched the forums like I have should know it’s true. This is what they do, and how they treat us. They are listening, but they are silent watchers. They are not givers, which is not to say they never do, obviously. This is what’s going on. This is the situation. This is what you don’t seem to see, and then rage against me about when I point it out.

That’s a perfect example of being close-minded. You are saying that nothing can be accomplished by repetition, yet you’re saying the same thing over and over again without any results. Take you own advice. I tried to explain why we are the way we are, but it doesn’t seem to get to you.
Regardless I for once am practically done with fractals along with many of my friends. We went from doing couple of them per day to maybe once per week, and that’s only when we’re utterly bored. The sense of any progression has been lost, and with Anet being silent on pretty much everything oriented around this release is not helping either.

If you think a customer doesn’t deserve an answer from a company, regardless of the customer’s attitude, then there is something wrong w/ your thinking (and your company’s culture). Even a lowly McDonald employee knows better than that.

When a car company releases a vehicle that is later revealed to be faulty it immediately issues a call to customers asking them to return the products and it gives them a refund / fix the car for free.

Anet released faulty content and remained silent despite the numerous calls for answers/fixes issued by their customers.

You make the comparisons you want with this example, but I would just like to add that usually when a car company makes a new – faulty- car they do not have the insanity to take away previously released and used cars from their previously satisfied customers.

You may link this statement with the removal of fractals 80 at your own risk.

Marna Nindar.8120:

Kal Spiro.9745:

It’s actually the exact right wording. “You don’t deserve…” It has nothing to do with what you want, what I want or what anyone wants. I don’t have any control, nor impact on the actions of ANet. I am not so eloquent that my words have swayed them to keep tight lipped. I’ve never advocated that they should or should not do anything. I have never advocated a preference. I have simply described the situation as it actually is, rather than through my or anyone else’s desires.

Those who want an answer, that’s fine. But this thread has long since deviated from people desiring something to people who seem to feel an obligation has been imposed due to repetition. It has not. You don’t “deserve” an answer because you want one, nor because you’ve asked repeatedly, nor because you’ve waited less than patiently, nor even for being patient. There is no obligation to answer. If ones comes, it does. It’s silly to expect one, or to even consider it might come because ANet is notoriously bad at responding. That’s why every response they give is so often such a big deal. There is no rhyme, nor reason to what they respond to. There is no way to predict it, but the safe bet is that there will be none at all. Asking repeatedly and demanding, though, have no impact on its likelihood.

I actually do like your answer, but I can’t agree with the fact that we don’t deserve an answer. I mean, if we take it literally, it means that they are not obliged to give us one, which is true. Nobody will enforce them to anwer questions. But their silence is only having the effect of making the user base angry and frustrated. The issue is, the effort level required to answer not all, but only some of those questions would be so minimal if only slightly organised that paying customers may and will feel like they deserve it. You don’t even have to read all the forums, you could just give an answer to the OP. I’m sure that seeing three red dots a day will make everyone happy here. Recurring questions like why did we get downscaled; why there is no compensation; why did they add more dredges; why did the camera angle get shifted; … would have already been taken care of since 10 days, and the answer accepted even if not liked. Like they did before the patch came actually down, where a dev took his time to explain what changes were made to the AR system so that everyone could calm down and be assured that they would not lose current AR.

The most frustrating feeling is that it seems like they tend to avoid giving answers on controversial topics (which may be entirely false, because I understand it is a very subjective feeling). What then makes it for me and for the other players so bad and feel like the answer really is deserved, is that THEY created this forum, THEY wanted it. Before there were communities like gw2guru (which btw still exist), where nothing official was (usually)released and where users expected no official answers. Now ANet directly manages the boards, the company we paid for, and a lackluster comunication is, at the very least, frustrating.

I don’t fully understand how forum usage for a company is supposed to work. I know that in the past they have taken issue with an employee who actually gave a lot of attention to the community, and that was the SAB guy. He was amazingly attentive to that entire forum, then suddenly stopped being. It was clear, also, that his sudden absence wasn’t due to being burned out or displeased by the community, but rather because ANet did not want him to be saying as much as he was.

Based on this, and several other incidents, as well as a relative knowledge of how some other companies do it, I think it’s actually very hard for them to do even as little as you’re suggesting. SWTOR, for instance, has a department specifically for talking to the community on the forums, and even they get very little in the way of actual communication because everything that department says has to be approved. Without such a department it becomes even more complicated because that leaves the programmers, artists and writers who are doing their own jobs, which has nothing to do with the forums. I think the best method is CIG, the company behind Star Citizen, who has a standing order that each of their people spend an hour a week, or so, answering questions relevant to their position. They have an unprecedented level of communication and everybody seems to stay pretty happy. They would have made the title and everyone would have known about it right at the beginning.

Romo.3709:

Kal Spiro.9745:

Romo.3709:

You make it sounds like we don’t see what is going on and we’re blind to everything that’s happening around us. You keep saying that Anet will not respond. You know that how? .

Sorry, I’m cutting it off here because this is a good example of why I keep responding. I have explained this exact thing multiple times, at least once on this very page. So to answer your assertion more than your question, yes. You are blind to what is happening around you. Maybe you never had a reason to observe until now, I don’t know, but anyone who has actually watched the forums like I have should know it’s true. This is what they do, and how they treat us. They are listening, but they are silent watchers. They are not givers, which is not to say they never do, obviously. This is what’s going on. This is the situation. This is what you don’t seem to see, and then rage against me about when I point it out.

That’s a perfect example of being close-minded. You are saying that nothing can be accomplished by repetition, yet you’re saying the same thing over and over again without any results. Take you own advice. I tried to explain why we are the way we are, but it doesn’t seem to get to you.
Regardless I for once am practically done with fractals along with many of my friends. We went from doing couple of them per day to maybe once per week, and that’s only when we’re utterly bored. The sense of any progression has been lost, and with Anet being silent on pretty much everything oriented around this release is not helping either.

I do get it. I just got called away for a time before I could add. The post shifted in tone significantly after the point I snipped it.

I get what you mean, but I can’t help but consider it delusion more than faith. That may just be a difference of perspective. Perhaps all faith is just delusion to someone.

My point, though, has mostly always been about their silence. They’re always silent. They actually very very rarely say anything helpful or relevant. When they do it may be in a brief burst, but then it ends and that’s the end of it. There aren’t explanations, they just stop. That is their standard practice. Getting upset with them doesn’t help, demanding doesn’t help, begging doesn’t help. There are a great many incidents of this. This thread isn’t a special case.

John Smith is always speaking to the bltc folks. He is almost always relevant, and sometimes he’s just funny. If I was a big member of that community, I would feel like anet has some amazing devs and CCs etc etc, and I would feel appreciative. But I don’t see why a message, even if it’s a terrible one for us, like "guys you can stop posting here because we don’t care because of reasons " I would feel better. I would move on, and let the thread die. And still probably play and pay just as much, because that’s how I am.

Fun fact: I spend a lot in the gem store. Real money, never gold. I support the game I love. It doesn’t feel like it matters though. And that’s why I am personally upset.

SkyChef.5432:

If you think a customer doesn’t deserve an answer from a company, regardless of the customer’s attitude, then there is something wrong w/ your thinking (and your company’s culture). Even a lowly McDonald employee knows better than that.

Zelyhn.8069:

When a car company releases a vehicle that is later revealed to be faulty it immediately issues a call to customers asking them to return the products and it gives them a refund / fix the car for free.

Anet released faulty content and remained silent despite the numerous calls for answers/fixes issued by their customers.

You make the comparisons you want with this example, but I would just like to add that usually when a car company makes a new – faulty- car they do not have the insanity to take away previously released and used cars from their previously satisfied customers.

You may link this statement with the removal of fractals 80 at your own risk.

You can’t compare the game industry to the food industry, nor the automotive industry. Food industry is all about customer service. You can get relatively equivalent food from any number of places. The reason you eat where you eat is usually dependent on convenience and the personal experience you had the last time you were there, or that you had somewhere else. Good or bad respectively.

In the Gaming industry it is the product that matters. Not the experience you had interacting with the employees, which is expected to happen very rarely.

In the Automotive industry when they put out a vehicle that is faulty that could very literally cost lives and cause injuries. This is not the case with a game bug. It is an inconvenience, not a death trap.