Lost Shores event disconnect solution? [merged threads]

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Posted by: grizzlebizzle.9371

grizzlebizzle.9371

Why do you assume the delay has anything to do with figuring out who should get it?

Having a list of eligible players is one thing.

Creating the actual reward that can be mailed out to each eligible player, testing it, and then actually sending them out is another. There is a bit of development and QA effort in the 2nd part. I think it is fair to say the 2nd part is a lot more work.

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Posted by: Iarkrad.8415

Iarkrad.8415

Wait… people who didn’t even attend want a chest for doing nothing? Seriously?

‘people’ that didn’t attend chose not too because of the disappointing previous live events. I am among those who were prepared to happily ignore it. There are also many, including my brother, that could not attend due to real life obligations. This chest breaks with a tried and proven tradition of Guild Wars to shy away from excessively difficult/expensive to obtain or tradeable valuables. A twenty slot chest (granted, one i would’nt use in a thousand years, but still a valuable item to most people), a celestial accessory (probably taking at least 70g to get now) and PRECURSORS!

Those traditions have now been blown into a thousand pieces. The best solution is to let the dissenters and those who couldn’t attend have a shot at the chest as well. I am not concerned in this because of wanting the box or the accessory. I would probably destroy both within a week for various reasons. They were also bound, which was considerable foresight for a otherwise vary impulsive looking loot table. Precursors though, might stand to create a new tradition that would be incredibly destructive to the game’s economy, akin to the impact of gold sellers.

Oh, and all the people who tried to attend, but for various reasons couldn’t get in. I can’t imagine exactly how it would work, but i really don’t doubt this.

No more non cosmetic world event rewards. We haven’t forgotten the Ancient Karka.

(edited by Iarkrad.8415)

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Posted by: EMAN.6190

EMAN.6190

Right on, I was wondering the same thing as the OP mentioned. Will update soon.

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Posted by: mulch.2586

mulch.2586

You know the number of times I’ve been left with no reward from a dungeon glitch is so high, I think it’s really unfair to reimburse people for this event when others of us should have many hundreds more dungeon tokens and chest rewards that we’ve lost out on due to ArenaNet bugs.

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Posted by: Looria.8019

Looria.8019

You know the number of times I’ve been left with no reward from a dungeon glitch is so high, I think it’s really unfair to reimburse people for this event when others of us should have many hundreds more dungeon tokens and chest rewards that we’ve lost out on due to ArenaNet bugs.

Thats plain and simple. You can do dungeons again. You cant do Karka event again since its “one time only event”.

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Posted by: Black Regent.5897

Black Regent.5897

Why do you assume the delay has anything to do with figuring out who should get it?

Having a list of eligible players is one thing.

Creating the actual reward that can be mailed out to each eligible player, testing it, and then actually sending them out is another. There is a bit of development and QA effort in the 2nd part. I think it is fair to say the 2nd part is a lot more work.

I find it amusing you would bring up the subject of QA in any thread involved with the Lost Shores event… har dee har har.

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Posted by: Turial.1293

Turial.1293

You know the number of times I’ve been left with no reward from a dungeon glitch is so high, I think it’s really unfair to reimburse people for this event when others of us should have many hundreds more dungeon tokens and chest rewards that we’ve lost out on due to ArenaNet bugs.

Not addressing dungeon rewards bugs but bugs in general grind my gear, not the bugs sorry, the lack of fixes for the bugs 3 months after launch. I have to ask WHY they insist on adding new content when their original is still bugged in many places from events to item icons, personal story to difficulty, etc.

Wintersday can go to hell as far as I am concerned, I would rather they fix the current content before attempting to add more content, feels like they just want to please the players who play the game 24/7 and are whining because they have nothing left to do.

The “Karka Crash” should have been priority and it is now 3 weeks later and more players are just turning their backs on this game every time they fob us off with another “working on it” excuse.

“Some of my best friends are heterosexual”

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Posted by: cargan.5689

cargan.5689

You know the number of times I’ve been left with no reward from a dungeon glitch is so high, I think it’s really unfair to reimburse people for this event when others of us should have many hundreds more dungeon tokens and chest rewards that we’ve lost out on due to ArenaNet bugs.

Thats plain and simple. You can do dungeons again. You cant do Karka event again since its “one time only event”.

Well more correct to say it was ment to be a one time event. Probably too late for suggestions but rather than trying to work out where every character on every account was so they know who was in who was out and who was trying.
Flag the people who have looted the chest, run the event one more day, preferably not 9am monday NZ time, make it clear the chest is once per account so you dont have people shut out while others run the event 3 or 4 times.

Those that missed out get to experience the event, those that got booted by the reset get to finish.

Yes i know its another three hour grind for those that had their finger tips on the chest when things reset but just an idea.

Ulfar SOR

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Posted by: Mark Katzbach

Previous

Mark Katzbach

Content Marketing Manager

Next

As we mentioned last week, for those players who were not able to get the rewards for the final Lost Shores event because they were suffering connection issues, we will provide rewards for their participation in the event. Thanks for your patience while we worked to resolve this.

We will hand out the rewards via In-game mail today – Quick FYI… it might take several hours to run the script, so do not panic if you do not immediately receive it.

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Posted by: Goldberg.4831

Goldberg.4831

As we mentioned last week, for those players who were not able to get the rewards for the final Lost Shores event because they were suffering connection issues, we will provide rewards for their participation in the event. Thanks for your patience while we worked to resolve this.

We will hand out the rewards via In-game mail today – Quick FYI… it might take several hours to run the script, so do not panic if you do not immediately receive it.

Again Thank You, your hard work on resolving the issue is much appreciated

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Posted by: SamKablam.6241

SamKablam.6241

Hooray! From a technical perspective, I’m curious, how does the script know who is missing a reward?

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Posted by: Raz.3915

Raz.3915

What I hope is that they do this correctly. It is not easy to determine participation in the event. There were tons of overflows, disconnections, log-in issues, IMO anyone logged in during the event (participation or not) and that didn’t get to the chest, should get the participation credit. And of course, login and logout/disconnections are sure to be all logged somewhere so they can actually do this just giving the credit to all logged in minus those that already opened the chest.

And no, this is not trying to get me a shot at the credit. I couldn’t even log in during that special magical gold raining time so I’ll be excluded regardless of how they want to detect participation. That’s what sucks about once in a lifetime events.

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Posted by: Nebulis.8973

Nebulis.8973

I hope this is extended to those of who didn’t DC but crashed to DT at the end. I participated for almost 3 hours. When crashed I logged back in quickly, but the event was over.

Ranger ~ Gwenavin Silvarlsti
Warrior ~ Kahless Coldstone
Elementalist ~ Kira The Star Child | Server ~ FA

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Posted by: Raz.3915

Raz.3915

Hooray! From a technical perspective, I’m curious, how does the script know who is missing a reward?

A more interesting question is how they determine participation in the event. Getting near the event, being logged in during the time, killing NPC’s, doing damage, etc…

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Posted by: Keiran.1896

Keiran.1896

From Facebook, 1 minute ago: https://www.facebook.com/GuildWars2/posts/10151228224154209

As we mentioned last week, for those players who were not able to get the rewards for the final Lost Shores event because they were suffering connection issues, we will provide rewards for their participation in the event. Thanks for your patience while we worked to resolve this.

We will hand out the rewards via In-game mail today – Quick FYI… it might take several hours to run the script, so do not panic if you do not immediately receive it. ~RB2

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Posted by: nawrasz.6219

nawrasz.6219

Hi, so I read the FB post and my friend(s) got their chest, I have a question about it.

When I went to log in to participate in the final event, I was never even able to log on due to connectivity issues so I never got to participate at all/partly. I also have not done stage 1/2 of the event and just was going to do the third stage of it.

My question is, would I still be getting the chest or since I never participated in any of the events do I get nothing at all?
Or is it so that everyone who did not get to open the chest, regardless of participation or not is going to receive the chest?

If I could get an answer that would be wonderful, thank you

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Posted by: Keiran.1896

Keiran.1896

It is only for those who has participated but got disconnected – logical. Sorry.

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Posted by: Lexy.3912

Lexy.3912

Haha, everyone has run to check in game to see if they’ve got an email – tumble weed blows through the forums…

My GW2 Project 365 – building a picture of a year in Tyria
The #GW2Project365 on Twitter
Proudly representing The Legion of Honour [XIII] on Tarnished Coast

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Posted by: Keiran.1896

Keiran.1896

I just logged-in.
One mail – OYEAAA EXCITED!!

Gold Seller.

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Posted by: Conncept.7638

Conncept.7638

Has been sent, just got mine.

:D

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Posted by: Ziiker.2731

Ziiker.2731

I just got the mail with the reward from ArenaNet! Thank you so much! You guys are the best! You guys are the only ones who listen and understand players!

(edited by Ziiker.2731)

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Posted by: Moose Rooster.4927

Moose Rooster.4927

Does any of this apply for people who got Hurricaned?

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Posted by: Atomictrex.1406

Atomictrex.1406

Does this only apply to people with connection issues? I didn’t have connection issues but I wasn’t able to get to the chest due to it vanishing after I rezzed and was on my way back from the nearest way point.

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Posted by: Keiran.1896

Keiran.1896

Does any of this apply for people who got Hurricaned?

No.
1. They don’t have such logs.
2. It’s for those who PARTICIPATED but got disconnected.

Does this only apply to people with connection issues? I didn’t have connection issues but I wasn’t able to get to the chest due to it vanishing after I rezzed and was on my way back from the nearest way point.

You still have a chance. Taking logs of people who participated in the event (→hitted the boss) and didn’t open the chest is probably easier.

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Posted by: RhaellaTargaryen.8321

RhaellaTargaryen.8321

During the lost shores event, after nearly 3 hours of participation I was lagged out and disconnected during the karka event. Today you claimed to reimburse players who had this problem. However, because a guild-mate who had already looted the chest got the mail with yet another precursor, it seems to me you just gave them out randomly. I hope this isn’t the case.

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Posted by: Velocity.4950

Velocity.4950

omg everyone got theirs and i didnt get mine yet ):

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Posted by: Ursan.7846

Ursan.7846

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Posted by: arabeth.2361

arabeth.2361

“do not panic if you do not immediately receive it”

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Posted by: Velocity.4950

Velocity.4950

i cant help it, im panicking

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Posted by: Ayrilana.1396

Ayrilana.1396

The mail is giving people a chance at precursors? I thought they’d just give everyone the bag and accessory as a consolation prize.

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Posted by: RhaellaTargaryen.8321

RhaellaTargaryen.8321

I’d be happy with a bag or accessory. Getting nothing, however… makes me sad.

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Posted by: Efistia.9521

Efistia.9521

Do i need to post a ticket to get my reward ?

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Posted by: Keiran.1896

Keiran.1896

Do i need to post a ticket to get my reward ?

No, you just need to open your eyes bigger and read the message again.

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Posted by: Efistia.9521

Efistia.9521

Do i need to post a ticket to get my reward ?

No, you just need to open your eyes bigger and read the message again.

I ment before not now …

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Posted by: Lexy.3912

Lexy.3912

Do i need to post a ticket to get my reward ?

They said in an earlier post that anyone who was disconnected, regardless of whether they posted a ticket, would be identified in the process. That being said, no-one really knows what parameters they are using to decide who is eligible.

My GW2 Project 365 – building a picture of a year in Tyria
The #GW2Project365 on Twitter
Proudly representing The Legion of Honour [XIII] on Tarnished Coast

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Posted by: Ayanavi.1904

Ayanavi.1904

Couple of guildies have their box already, but I’m still kind of rewardless.

Guess I’ll be waiting it out for a couple hours before wondering if my contribution was forgotten.

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Posted by: RhaellaTargaryen.8321

RhaellaTargaryen.8321

I think the problem was, my computer froze, but I didn’t altf4 my gw2 client for over an hour after it happened, then it still took almost another hour to log back in.

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Posted by: Velocity.4950

Velocity.4950

i guess i’ll wait a couple of hours and probably be mad cuz Anet prolly forgot about me ):

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Posted by: Keiran.1896

Keiran.1896

Don’t forget to clear your mailbox guys (:

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Posted by: Nebulis.8973

Nebulis.8973

Just got my chest. Thanks Anet for doing a great thing!

Ranger ~ Gwenavin Silvarlsti
Warrior ~ Kahless Coldstone
Elementalist ~ Kira The Star Child | Server ~ FA

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Posted by: Reya.1895

Reya.1895

As we mentioned last week, for those players who were not able to get the rewards for the final Lost Shores event because they were suffering connection issues, we will provide rewards for their participation in the event. Thanks for your patience while we worked to resolve this.

We will hand out the rewards via In-game mail today – Quick FYI… it might take several hours to run the script, so do not panic if you do not immediately receive it.

…yep, that’s me never buying gems ever again. enjoy your loot everyone.

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Posted by: Halo.8976

Halo.8976

My chest was bugged, I din’t receive a precursor.

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Posted by: Keiran.1896

Keiran.1896

My chest was bugged, I din’t receive a precursor.

It’s about 7% drop rate I think.
So, no glitch. Sorry.

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Posted by: Halo.8976

Halo.8976

My chest was bugged, I din’t receive a precursor.

It’s about 7% drop rate I think.
So, no glitch. Sorry.

Someone got 2 from karka chest, I call it 100%

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Posted by: alcopaul.2156

alcopaul.2156

Got my chest. thank you, a.net! +1 <3, more + to go.

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Posted by: Delorfin.8175

Delorfin.8175

Just got my chest, had Dawn in it =)

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Posted by: Sirocco.3671

Sirocco.3671

Still waiting here. Spent 1 hour+ on event and overflow crashed.

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Posted by: Randulf.7614

Randulf.7614

Great news Hopefully issue laid to rest now

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Posted by: Looria.8019

Looria.8019

Absolutely same as the OP. Two rares, two exotics, accessory and box. No Precursor -.-

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Posted by: Turial.1293

Turial.1293

Let me just say a LARGE thank you to Anet, they really came through for the player base with the reward, I was really worried how they were going to handle this but the came through for us so THANK YOU!!

I just hope more players are courteous enough to show their appreciation too.

I was on the verge of turning my back on you guys after it all, I even stopped playing for a few days after the crash. After hugely supporting since GW1 original launch it would have been a shame to say goodbye to the thousands of hours I had spent on both games over the past 7-8 years. I am very glad you listened to players and did your best, I could only imagine that you could have lost a huge portion of your player base and that could have been the end of the game.

You saved a lot of players and not because of what you gave out but because you did reward them and did not leave them on the short end of the stick. Again, not the size of the reward that mattered, just that you cared enough to take care of your players and end a lot of frustration. In the future please remember to correctly plan out events and hopefully we will never see this happen again

Pat yourselves on the back, you did good.

“Some of my best friends are heterosexual”