Guild Wars 2

uhohhotdog.3598:

You only need one copper salvage o matic and 1 silver fed salvage o matic per account now. All those extras I bought are now useless …

And if you ask for a refund for your now useless extra Salvage-o-Matics, customer service just tells that it is your own fault.

“We just made your items useless, now bugger of” – not their words, just me rephrasing it.

Judging by the spike in gold → gem price, those slots are selling like hotcakes.

I got my five last night. Love it! Well worth the cost for me. I only have 1 silver and two copper o’matics, and have gotten good use out of them, so don’t feel cheated.

Now, time to get the Permanent Airship Pass in the gem store! * nudge nudge *

DoctorDing.5890:

Judging by the spike in gold -> gem price, those slots are selling like hotcakes.

Although I wonder how much of that is people buying black lion keys, hoping for a bank access express contract to sell.

At first i was a bit discusted that only 1 slot was given accountwide for 700 gems. I have so many things i switch around using the bank over all my toons, and i bought several unlimited tools because the switching of those was to inconvenient using the bank. With a maximum of 5 slots non of those problems will be solved.

Reading trough the posts and expanding my view, I had to realise i was a bit shortsighted, and it is a reasonal amount.

If you plan it out you actually save out a lot of money. If you didn’t do like me and bought multiple unlimited harvesting tools and multiple unlimeted salvage tools, it can save you quite a few gems. But even if you did it still is an extremly usefull thing to have. The unlimeted bank access or airship passes are the best examples, but mawdry, star of transference ect can also be usefull to have them shared…

Many people however are mad cause with 5 its simply not enough to share everything across. Except perhaps with the bank access, and even then other methods might be more convenient. Not everyone is organised enough to have access to the required items all the time. And that can be solved too if you expand the idea of account sharing bags. Here are some i would buy or see other people buying (if the gem price is reasonable).

1. a keyring:
With HoT a lot of diffrent types of “keys” got introduced, in addition to the already existing ones. Out of my head we now have:
-fractal key, exalted key, chak acid, machette, crowbar
-bandit key (+the extend version of this one), zepherite key.
Thats 7 slots i would like to see on all my toons.
I would make it as the wallet and adds all key items to this “ring”.

2. Travel bag
this comes with 2 sides
A. some sort of wallet where you can store all kind of:
- gemstore-boosters (karma booster, xp booster, wvw booster, birthday booster,…)
- potions against: undead, dredge, inquest,… (the utility things against certain races) – limit them to one stack only
B. a picknick basket: with 4 slots to store food/non anti-race utility boosters.
Why only so few: there are so many kinds of food, and if you use them, it usually requires some type of build so doesn’t fit all characters anyway.
Why the split up of potions against a race and the other ones. Potions against a race are usually underused. I trow them away/sell them when i find them cause by the time they might be usefull, i needed the space for something else. For those i did save (undead and aetherblades), i have to pick em up from my bank. Wich i often forget, or forget to put them back. The other ones are more build dependant.

3. The siege belt:
Provides storage of wvw/eotm siege equipment. Only visible when you are in those maps (location can be set by user or on top of inventory).
I’m not entirely positive if guild siege should be available in those. Limit them to one stack only.

4. Equipment bag:
Slots where you could store weapons/armor. This makes crafting equipment accross characters intresting. Having a legedary sitting inthere would be awesome. I don’t know how many should reside inthere. Keeping in mind balancing, it should depend on the rarity of the item. As soon as you get to ascended and legendary, the amound should be restricted by a lot.

Pricing of the mentioned bags should not be the same. Especially the siege belt that gives a competitive advantage, should be more available then the other ones.

I though of siege when I saw this. Then I realized it was just 1 slot. Then I went back to not being interested in it

Anet is probably losing a ton of money on this item, which is why they waited so long to release it. The price is dirt cheap if you actually think about it.

Just take 2 useful items: Coper-fed, Unlimited mining pick

Previously if you wanted to have these 2 items on 3 different characters it would have cost you:

3x copper = 2400 gems
3x pick = 3000 gems

total = 5400 gems.

Many, many people have done this. Now however you can do

2x shared slot = 1400 gems
1x copper fed = 800 gems
1x pick = 1000 gems

total = 3200 gems

Just for 3 characters and 2 items you are saving over 2000 gems. Now imagine you have 20 characters and 5 items… Anet is potentially losing thousands of dollars from those players.

https://forum-en.gw2archive.eu/forum/game/gw2/Shared-Inventory-Slot-Feedback-merged/page/4#post5915016

Good luck getting a refund

ZudetGambeous.9573:

Anet is probably losing a ton of money on this item, which is why they waited so long to release it. The price is dirt cheap if you actually think about it.

Just take 2 useful items: Coper-fed, Unlimited mining pick

Previously if you wanted to have these 2 items on 3 different characters it would have cost you:

3x copper = 2400 gems
3x pick = 3000 gems

total = 5400 gems.

Many, many people have done this. Now however you can do

2x shared slot = 1400 gems
1x copper fed = 800 gems
1x pick = 1000 gems

total = 3200 gems

Just for 3 characters and 2 items you are saving over 2000 gems. Now imagine you have 20 characters and 5 items… Anet is potentially losing thousands of dollars from those players.

yes this is true but its still unfair for long term players that have these items and not offering refunds like they did for other changes is just beyond my understanding.

edit: also refunding wont cost them anything as they already have the money from said people, but what costs them something is reviewing every case separately instead of refunding.

You bought multiple salvage-o-matics because you were too “busy” to jump to the bank and move it for another toon to use… now you want Anet to refund your “too busy to do [task]” spending?
Really?
Wow

I bought three within the last week. Put in a support request. They refunded the gems for two. Not sure why they did not refund all three.

One Prarie Outpost.4860:

You bought multiple salvage-o-matics because you were too “busy” to jump to the bank and move it for another toon to use… now you want Anet to refund your “too busy to do [task]” spending?
Really?
Wow

Yes. Got a problem with that? Too bad. Get over yourself.

I know this will get buried in this huge thread with only a few people reading it. But the addition of these slots makes the addition of ‘key chain’ item even more pressing. We have 4 key types in HoT, 2 in pre-HoT areas and a scattering of other ones in Core Tyria (Aetherblade keys, Dwarven keys, heck black lion keys).

Please add a key-ring item (preferably for a reasonable price) that will contain all of these items. By doing so, you will make having the shared slots more useful and actually close to being worth the price.

On an unrelated note, sharing the harvesting tools is still a pain. Unless they are usable directly from the shared slot, I am highly unlikely to ever use the shared slots for tool storage.

One Prarie Outpost.4860:

You bought multiple salvage-o-matics because you were too “busy” to jump to the bank and move it for another toon to use… now you want Anet to refund your “too busy to do [task]” spending?
Really?
Wow

Indeed I do.

Isn’t that the exact reason why account-wide inventory slots are valuable in the first place? So you don’t have to waste time transferring stuff between characters via the bank?

To put it in perspective, I have 8 copper fed salvage-o-matics, one on each of my characters. The extra inventory slots are tempting, but at this point, if I were to buy one (or more), I may aswell destroy 7 of my salvage-o-matics which each cost more than the inventory slot itself.

The ability to convert gold to gems is the reason the price is so high. Seems obvious to me.

On the key ring thing would everyone be happy if that too cost 700 gems and would only store key or things used for finding or opening chests i.e. shovels and crowbars

smithkt.8062:

I bought three within the last week. Put in a support request. They refunded the gems for two. Not sure why they did not refund all three.

Do you have 4 (or more) in total?

If your support ticket didn’t include any more info than this post they may have assumed you have 3 in total and want to keep 1 to use in the slot, which would mean it doesn’t need to be refunded.

If that’s not the case it might be worth responding to the ticket to let them know and see if they can refund the 3rd one too.

From a making money perpective, I’m suprised they limited this to 5 slots, or they didn’t up the amount of bags a toon can carry or add additional bank tabs.

Even 2 additional bank tabs added with this new shared option would’ve helped tremendously in the short term for those with miscellaneous items (such as wvw seige) on multiple toons when combined with bank access in the shared slots. Especially since most vets are scrambling for space in their personal banks at this stage of the game.

Ugh.

This item is stupidly expensive for what it does, I’ll pass.

Account-bound items belong on a wardrobe tab anyway, but that will never happen because “Create the problem + Sell the solution == PROFIT!!!”

Danikat.8537:

smithkt.8062:

I bought three within the last week. Put in a support request. They refunded the gems for two. Not sure why they did not refund all three.

Do you have 4 (or more) in total?

If your support ticket didn’t include any more info than this post they may have assumed you have 3 in total and want to keep 1 to use in the slot, which would mean it doesn’t need to be refunded.

If that’s not the case it might be worth responding to the ticket to let them know and see if they can refund the 3rd one too.

I was pretty clear in the support request that I wanted to be refunded for three. However, you make a good point. They may have misunderstood what I wanted. It certainly can’t hurt to respond and see if I can get the other one refunded as well.

Lethalvriend.1723:

Since the past few weeks I’ve been busy IRL so haven’t been playing but I was looking forward to what’s to come in 2016. And then I find this.

700 gems for 1 inventory slot that’s shared on your account… This is the reason I never spend money on microtransactions in games. The people that come up with pricings for these things are just the embodiment of greed. It’s good that people can at least choose to use gold but it seems my decision not to purchase gems when I got the game 3 years ago is still applicable now. It’s great that they finally implement a much requested feature but once again the marketing/publishing department show’s it’s true face. It’s sad as the game itself is alot of fun.

I understand what you are trying to say. But 160g for 700 gems is what? Uber casual 30 minutes of Silverwastes a day for two weeks? If you cannot spare 30 minutes to work for something you want do you really want it? Doing one full meta of Silverwastes, help as many dolyaks, protect as many forts, do as many ‘kill X veteran menace’ as you can, then Vinewrath, then labyrinth until it closes. Toss all bags to a level 30-40 alt. Voila, you just made 15g in one hour. Repeat for 11 days. Or do two of those a day. Repeat for five days.

As someone said before, there is no money loss for ArenaNet, if they just refund the Gems to the customer.

New customers have the chance to buy the slots and the salvaging items + Airship pass only once and have them account wide.

Here are a ton of customers who buyed it multiple times in the past because there wasn’t even an announcement that something like this can happen. Now i sit on multiple Items split to different characters and feel very sad about it.

Dear ArenaNet Staff, please give the customers a refund for the items. You won’t lose any money on this and you satisfy your customers.

Just to add in…

The price…a bit high…500 would have been more reasonable…to the players.

Limit of 5…maybe too few, but a good number to use to gauge viability of the item. Hopefully it can be expanded to a few more.

Several people have mentioned the idea of adding things like keys, machete. crowbars, etc to the “wallet” so they can be accessed by all when needed. If something like this were done…I think it might have a positive impact on these slots.

The use of these to access the permanent tools is good…but not great…once you equip them, then the slots are empty…can be sued for regular storage…but…not the best use…maybe making an upgrade to the tool slots…say 500-700 each slot…to make them account level…that sounds a bit pricey…but THAT would be worth 700 each slot…to some of us…:)

There’s no making everyone happy…I think these are a good idea…and I hope the feedback lets the Devs tweak them to be the best QoL item so far.

Kanto.1659:

Lethalvriend.1723:

Since the past few weeks I’ve been busy IRL so haven’t been playing but I was looking forward to what’s to come in 2016. And then I find this.

700 gems for 1 inventory slot that’s shared on your account… This is the reason I never spend money on microtransactions in games. The people that come up with pricings for these things are just the embodiment of greed. It’s good that people can at least choose to use gold but it seems my decision not to purchase gems when I got the game 3 years ago is still applicable now. It’s great that they finally implement a much requested feature but once again the marketing/publishing department show’s it’s true face. It’s sad as the game itself is alot of fun.

I understand what you are trying to say. But 160g for 700 gems is what? Uber casual 30 minutes of Silverwastes a day for two weeks? If you cannot spare 30 minutes to work for something you want do you really want it? Doing one full meta of Silverwastes, help as many dolyaks, protect as many forts, do as many ‘kill X veteran menace’ as you can, then Vinewrath, then labyrinth until it closes. Toss all bags to a level 30-40 alt. Voila, you just made 15g in one hour. Repeat for 11 days. Or do two of those a day. Repeat for five days.

why do you toss all bags to a level 30-40 alt?

Doon.2364:

Kanto.1659:

Lethalvriend.1723:

Since the past few weeks I’ve been busy IRL so haven’t been playing but I was looking forward to what’s to come in 2016. And then I find this.

700 gems for 1 inventory slot that’s shared on your account… This is the reason I never spend money on microtransactions in games. The people that come up with pricings for these things are just the embodiment of greed. It’s good that people can at least choose to use gold but it seems my decision not to purchase gems when I got the game 3 years ago is still applicable now. It’s great that they finally implement a much requested feature but once again the marketing/publishing department show’s it’s true face. It’s sad as the game itself is alot of fun.

I understand what you are trying to say. But 160g for 700 gems is what? Uber casual 30 minutes of Silverwastes a day for two weeks? If you cannot spare 30 minutes to work for something you want do you really want it? Doing one full meta of Silverwastes, help as many dolyaks, protect as many forts, do as many ‘kill X veteran menace’ as you can, then Vinewrath, then labyrinth until it closes. Toss all bags to a level 30-40 alt. Voila, you just made 15g in one hour. Repeat for 11 days. Or do two of those a day. Repeat for five days.

why do you toss all bags to a level 30-40 alt?

Medium leathers, iron, soft and hardwood, sell for much more than mithril and level 80 leather.

I don’t understand people who consider putting permanent gathering tools into those slots.

These tools have been sold for one reason only: To put them into the gathering equipment slot and subsequently forget about them, never again having to bother with thoughts like “do I have enough tools left or will I run out soon” or “i am going into area x and there is a lot of metal to be gathered there, I should go and buy a spare set of picks”.

The incentive for spending a lot of gems on these items was: Equip and forget. Putting these tools into a shared slot totally defeats the point of them. You will now have to open your inventory before you gather a node, and double click the required permanent tool to equip it on your current char. But wait – you aren’t done inconveniencing yourself yet. If you do not want to have to do this for every subsequent node with every char for eterinity, you now have two choices after gathering: Do you put the tool back into its shared slot, or leave it equipped? Now you have to think about how likely it is that you will gather at another node before you log off your char the next time. If you will gather again, it would be pointless to put it back into its shared slot and re-equip it at the next node. But if for any reason you need to log out or switch your char, you will have to remember to first put your gathering tool(s) back. Doesn’t that sound horribly inconvenient and the exact opposite of what people were trying to achieve in the first place?

I for one would not ever think of putting a permanent gathering tools in such a slot. Imagine this: You just gathered 2 minutes ago and you were sure you will reach another node soon, so you left the tool equipped. Now a friend messages you and asks you to do fractals, which you would like to do, but on another char. So you relog, do fractals, and then something else comes up. The next day you have already forgotten about this and play a different char and suddenly you realize: My precious permanent gathering tool is not in its shared slot! Now you have to start looking for it on each of your chars, if you cannot remember where you left it. Sorry but all of this sounds hilarious. I would rather go back to using store-bought stacks of 50 tools instead of putting a permanent into a shared slot.

papry.8096:

Danikat.8537:

Refund update:

According to my support ticket you have to have owned a duplicate item (in my case a mining pick) for less than 6 months to get a refund.

I don’t know what the exact cut-off point is, but I bought a 2nd one at the start of August and I’ve just been told that was too long ago.

Thank you for the update but that is still ridiculous: most mining pick & recyclomatic I have are more than 6 months old.

That refund is unacceptable.

I just saw the post above. If the thing with 6 month is true, it would mean that the GM I got didn’t know this / didn’t really check my account. It would be great if some dev could say something about this or check my ticket (number 2047273).

I don’t know at which time I bought all my things, I don’t even know the exact number, but I know for sure that I bought around 10 of my watchwork mining picks during the September 4 – September 5 2015 anniversary sale. (but like I wrote earlier, support says: no refund at all)

Edit: @Protogunner: regarding your question. You can believe me, with 30 char it’s annoying as hell to switch every day with every char to la/bank and back to your location (for example rich iron node). I calculated it some time ago, currently I need around 30 min. for a full daily rotation of my chars. If I would have teleported to a bank and back everytime, only because of the loading screens my personal rotation would have taken ~70 min. each day.
@Shikigami: That is one of the reasons. With these new bags I now can use one of these tools for ~10 more seconds clicking on each char. Furthermore I have a permanent bank access. So actually I put that in this slots and can now use all of the former tools on every char with just some seconds of time needed.

Basically if I try to see it generally from anets point: I bought these duplicated Items for a lot of money and gold to have the convinience to waste less of my lifetime watching a loading screen. I agree that this was at least for some of my items for ~3 years a big convinience, but it doesn’t change the fact that now every duplicated / multiple bought item has no use at all.

GM Awesomeness.8619:

As for refunds: if you’ve had these account-bound items for ages, we won’t be doing refunds because you’ve already derived substantial benefit. If, however, you bought them more recently, we’re doing refunds on a case-by-case basis.

i bought an extra Copper salvage o matic a couple o days ago.. could you clarify recently.

Shikigami.4013:

I don’t understand people who consider putting permanent gathering tools into those slots.

Because I have one watchwork pick and 20 character slots?

So many people bought a lot of convenience items and are now complaining because they bought more than necessary. Why? Convenience items are not for profit. They cost you gems you were willing to pay in the past. This slot does not change that: it only makes your items more convenient. For players who spent so much earlier, this is just another convenience item in a long row. One that makes it possible to buy less in future. So don’t throw away your old items, one day you may find out that 5 slots easily can be occupied by newer stuff.

Perhaps an easy solution to all these people asking for refunds would be for anet to make all these extra convenience items tradable on TP for the next week. I know not everyone will be able to meet this timeframe (like if they are away from the game for that week) but it’s the only thing that seems fair to me.

Shikigami.4013:

I don’t understand people who consider putting permanent gathering tools into those slots.

These tools have been sold for one reason only: To put them into the gathering equipment slot and subsequently forget about them, never again having to bother with thoughts like “do I have enough tools left or will I run out soon” or “i am going into area x and there is a lot of metal to be gathered there, I should go and buy a spare set of picks”.

The incentive for spending a lot of gems on these items was: Equip and forget. Putting these tools into a shared slot totally defeats the point of them. You will now have to open your inventory before you gather a node, and double click the required permanent tool to equip it on your current char. But wait – you aren’t done inconveniencing yourself yet. If you do not want to have to do this for every subsequent node with every char for eterinity, you now have two choices after gathering: Do you put the tool back into its shared slot, or leave it equipped? Now you have to think about how likely it is that you will gather at another node before you log off your char the next time. If you will gather again, it would be pointless to put it back into its shared slot and re-equip it at the next node. But if for any reason you need to log out or switch your char, you will have to remember to first put your gathering tool(s) back. Doesn’t that sound horribly inconvenient and the exact opposite of what people were trying to achieve in the first place?

I for one would not ever think of putting a permanent gathering tools in such a slot. Imagine this: You just gathered 2 minutes ago and you were sure you will reach another node soon, so you left the tool equipped. Now a friend messages you and asks you to do fractals, which you would like to do, but on another char. So you relog, do fractals, and then something else comes up. The next day you have already forgotten about this and play a different char and suddenly you realize: My precious permanent gathering tool is not in its shared slot! Now you have to start looking for it on each of your chars, if you cannot remember where you left it. Sorry but all of this sounds hilarious. I would rather go back to using store-bought stacks of 50 tools instead of putting a permanent into a shared slot.

THANK YOU!

Bomber.3872:

papry.8096:

Danikat.8537:

Refund update:

According to my support ticket you have to have owned a duplicate item (in my case a mining pick) for less than 6 months to get a refund.

I don’t know what the exact cut-off point is, but I bought a 2nd one at the start of August and I’ve just been told that was too long ago.

Thank you for the update but that is still ridiculous: most mining pick & recyclomatic I have are more than 6 months old.

That refund is unacceptable.

I just saw the post above. If the thing with 6 month is true, it would mean that the GM I got didn’t know this / didn’t really check my account. It would be great if some dev could say something about this or check my ticket (number 2047273).

I don’t know at which time I bought all my things, I don’t even know the exact number, but I know for sure that I bought around 10 of my watchwork mining picks during the September 4 – September 5 2015 anniversary sale. (but like I wrote earlier, support says: no refund at all)

To clarify I didn’t say any item less than 6 months old would be refunded, only that I was refused a refund on an item that is almost exactly 6 months old so anyone else who has had items for 6 months or longer is unlikely to get a refund.

As I said I don’t know what the actual cut-off point is.

One person quoted a message saying 24 hours, but then someone else on this forum got a refund on items they purchased 3 days ago.

I suspect they don’t actually have a policy in place for this yet and it’s all down to the GM who happens to look at your ticket, and maybe what kind of mood they’re in at the time.

It would be extremely helpful to have some clarification instead of Gaile and the other forum GMs encouraging us to contact Support and Support rejecting almost all the tickets.

Cyninja.2954:

Jia Shen.4217:

Correct me if I’m wrong here, but this is one skimpy slot that holds just one item? If so are people nuts, paying $9 to save yourself a few seconds each time you decide to play on a different character and want to transfer items to that character. I wouldn’t even spend $1 for just one of that. You do realize for 600 gems you can get a whole bank tab? And even at that price I feel it is overpaying for something that should be gained as a in game reward. I’m not normally one to cry price gouging but this item qualifies as a price gouge if I ever seen one.

It’s a pure conveniance item, you’re saying so yourself.

Is it expensive? Absolutely.

Is it mandatory? No.

Does it multiply the value of your other conveniance items? Yes, and that’s it’s main draw. People now can get 1 permanent tool, salvage-o-matic, royal pass, etc.

Pricing the item any lower than 700 gems would devalue multiple of those permanent items (most of them priced at 1,000 gems) even more.

You are forgetting the crowd of people who have:

- full bank tabs
- full material tab extenders
- salvage-o-matics
- royal access passes (any of them)
- more than 5 characters (most veterans are going on 10-20 at the moment)

To any one of these, the new shared slot is of quite high value. It even increases the usefulness of permanent access merchants. Permanent Bank access is now a god send and allows combined with 1 shared slot bank access on ALL your characters, everywhere.

EDIT: speaking of permanent bank access express, look which item just quadrupled in value https://www.gw2tp.com/item/35984-permanent-bank-access-contract

I don’t understood why anyone would pay for this now, or a merchant, since u can now simply go to ur guild hall. u can go to the bank, merchant, and fix ur armor simply by going to ur guild hall… and when ur done, u leave your guild hall and go back to the exact spot u were at b4 (unless ur in an instance)…

The new slots do make a lot of sense for the harvesting tools tho

Danikat.8537:

To clarify I didn’t say any item less than 6 months old would be refunded, only that I was refused a refund on an item that is almost exactly 6 months old so anyone else who has had items for 6 months or longer is unlikely to get a refund.

Ah thanks, my fault. Didn’t understand it right.

Please make them separate slots from characters own invetory please please please. This way it is now make it useless to have self-sorting bags like ones from fractals.

Price aside I guess this is good for altoholics I think like 350-400 would have been a more fair price for one slot.

But it feels very all together “meh” at least to me as a player who only really plays one toon in PvE.

Should just add 3 bag slots above the current 8 maximum and sell at a high gem price and have them account wide bag slots.

It would be easier for players to organize inventory, and would make the purchase appealing to mono mains since it would be more storage accessible via any mule toons.

I get the intention was for it to be shared utility since 5 slots is not a feasible way to keep gear on two toons, which I’m sure A-net for business purposes wants to avoid. However if we are not even being given 5 slots extra apart from our current bags I don’t think I’d ever buy.

Realizing A-net either doesn’t want us sharing gear to keep people invested in grinding more sets, or so they make more sales on multiple purchases of utilities such as salvage-o-matics, or toys such as instruments or carpets. I find this a bit rude to their customers and over all anti consumer if they feel the need to restrict to make a buck on potential future sales.

Anyways I could be mistaken but I will not be purchasing this unless I end up getting a permanent bank contract.

If this has already been mentioned, then consider this my support for whomever argued the case best:

Please make the shared inventory slots able to be moved around just like a bag. Having it on top completely ruins my bag scheme. Even having it on the bottom would be better – although best would be able to place it between my regular bag slots and safe/invisible ones, as a marker between the two types when I hide bags.

Would it be possible for a GM to give us the logic behind the no-refund policy that is inconsistent with the previous times they have offered refunds in the past (harvesting tool and wardrobe changes etc)?

They are charging that much for a perk that should have been given to all players for free? Not just free, but enough slots to at least transfer a set of jewelry and a weapon or two. Im glad that I uninstalled gw2 over the holidays.

Whether you bought one when it first came out or four six months ago, make sure your request is gracious and polite — you have a far better chance of success than if you assume you “deserve” a refund for any of a variety of reasons, both good and bad. Customer Service personnel are only human, their options are limited, and you want them to spend any extra time on your ticket looking for a creative solution, not butting heads with a customer who assumes that “always right” means “always deserving.”

Deaths Sensei.5317:

can we get a list of what qualifies as a “non-bag item”.

If you could place a bag in the slot (which you would be able to open) you would have up to 20 shared slots – therefore the badly worded ‘non bag item’ referred to in the text is in fact a bag.

Old Ultima Online players will remember keeping your main bag in a bag a bag in a bag in a bag in a bag in a bag in a bag.

Shikigami.4013:

I don’t understand people who consider putting permanent gathering tools into those slots.

These tools have been sold for one reason only: To put them into the gathering equipment slot and subsequently forget about them, never again having to bother with thoughts like “do I have enough tools left or will I run out soon” or “i am going into area x and there is a lot of metal to be gathered there, I should go and buy a spare set of picks”.

The incentive for spending a lot of gems on these items was: Equip and forget. Putting these tools into a shared slot totally defeats the point of them. You will now have to open your inventory before you gather a node, and double click the required permanent tool to equip it on your current char. But wait – you aren’t done inconveniencing yourself yet. If you do not want to have to do this for every subsequent node with every char for eterinity, you now have two choices after gathering: Do you put the tool back into its shared slot, or leave it equipped? Now you have to think about how likely it is that you will gather at another node before you log off your char the next time. If you will gather again, it would be pointless to put it back into its shared slot and re-equip it at the next node. But if for any reason you need to log out or switch your char, you will have to remember to first put your gathering tool(s) back. Doesn’t that sound horribly inconvenient and the exact opposite of what people were trying to achieve in the first place?

I for one would not ever think of putting a permanent gathering tools in such a slot. Imagine this: You just gathered 2 minutes ago and you were sure you will reach another node soon, so you left the tool equipped. Now a friend messages you and asks you to do fractals, which you would like to do, but on another char. So you relog, do fractals, and then something else comes up. The next day you have already forgotten about this and play a different char and suddenly you realize: My precious permanent gathering tool is not in its shared slot! Now you have to start looking for it on each of your chars, if you cannot remember where you left it. Sorry but all of this sounds hilarious. I would rather go back to using store-bought stacks of 50 tools instead of putting a permanent into a shared slot.

I don’t see it as a big deal, since I do that already. Previously once I’m going to log off to a character, I swap the unlimited tools for regular ones in my bank, so the next character I play can access them from the bank. Now, I don’t even need to go with the bank anymore and I can delete all the mining tools off my alts now so I don’t ever have to buy any again. I’m not sure why you’d have to equip/unequip them for every single node. I just equip at login and unequp at logout. If for some reason I have to change my character this takes about 3 seconds to do that.

Still, I do think having multiple gathering tools is still better than using it on the shared slot.

Belzebu.3912:

700 per slot is too high , 400~500 would be more reasonable.

For a single item slot? One item, not a bag, one item. 700 gems for a bag slot would be fine, but 700 for one slot. Nope. Completely over priced for what it is. The only things this would be handy for is terrace/air ship pass, and permanent contracts/keys/foods(if you use them)

As it stands as handy as these would be, I’m not going to spend the money on them in there current form, over priced for what they are, and really limited in there use currently.

rstripn.8697:

If this has already been mentioned, then consider this my support for whomever argued the case best:

Please make the shared inventory slots able to be moved around just like a bag. Having it on top completely ruins my bag scheme. Even having it on the bottom would be better – although best would be able to place it between my regular bag slots and safe/invisible ones, as a marker between the two types when I hide bags.

Oddly enough that is exactly where I currently keep the items I would most likely use these slots for.

I have an invisible bag on the bottom, then an oiled bag above it and the bottom row of that is devoted to account bound items I always carry around on my main (and would like to have on my other characters).

I’d settle for being able to have them at the bottom, but being able to move them around would be perfect.

this is why superman is a genius and should be hired as a consultant.

Aedelric.1287:

CETheLucid.3964:

Aedelric.1287:

Agree or disagree one thing is for sure, something is broken at Arena Net.

It only took them twelve days into the new year to hit yet another controversy.

It’d be far more of an accomplishment if they did something and nobody got mad or had something to criticize about it. They would be the first ones to do that, ever.

People being people isn’t controversial and they obviously didn’t screw up based on the resulting gem spike. It’s a new luxury thing. Give it time. It’ll go on sale eventually.

It’s actually a pretty good deal if you buy all five at once. You get one free.

Just because you view it as a good deal, does not make it in general a good deal.

If you get the 3-bundle, you save ~200 gems, and if you buy the 5-bundle you are paying for the price of four. You effectively get one for free.

It doesn’t matter how I view it or how you feel about it. It is objectively a good deal.

Aragorn.5462:

Would it be possible for a GM to give us the logic behind the no-refund policy that is inconsistent with the previous times they have offered refunds in the past (harvesting tool and wardrobe changes etc)?

Thing is about this refund policy, it’s actually not that inconsistent. When they changed the tools to account, they offered refunds on duplicates for those that wanted them because this was Anet directly changing how those tools operated. With Wardrobe, all those multiple gemstore skins bought suddenly were available for any character to apply at whim at only a transmutation charge cost, so again they refunded the duplicate purchases back to about a year I think? Maybe to release but I’m not sure on that one.

With this, the tools still operate how they did before, the wardrobe system still works how it did, so it isn’t logical from Anet to go way back and give refunds on items you bought to give yourself a convenience. Retail stores have far less friendly return policies than Anet, and digital stores are often even more stringent.

Note: I’m against the high price of this. I think it’s nothing more than a greedy cash grab, far too outrageous of a price. Btw, to those saying that paying with gold isn’t making Anet money, did you hit your head and forget that all the gems you can buy with gold were sold by other players? Whether you yourself pay with gold, or $, Anet is in effect making the same money off of you (although, because of the exchange rate you could argue Anet makes more money off of buying gems with gold)

CETheLucid.3964:

Aedelric.1287:

CETheLucid.3964:

Aedelric.1287:

Agree or disagree one thing is for sure, something is broken at Arena Net.

It only took them twelve days into the new year to hit yet another controversy.

It’d be far more of an accomplishment if they did something and nobody got mad or had something to criticize about it. They would be the first ones to do that, ever.

People being people isn’t controversial and they obviously didn’t screw up based on the resulting gem spike. It’s a new luxury thing. Give it time. It’ll go on sale eventually.

It’s actually a pretty good deal if you buy all five at once. You get one free.

Just because you view it as a good deal, does not make it in general a good deal.

If you get the 3-bundle, you save ~200 gems, and if you buy the 5-bundle you are paying for the price of four. You effectively get one for free.

It doesn’t matter how I view it or how you feel about it. It is objectively a good deal.

It’s only objectively a good deal compared to buying the 5 slots separately. I mean, one could sit and argue this: Guy is selling a cup of water for $100, because per ounce they are charging $20. Therefore buying the whole cup is a good deal.
edited for addition

Aragorn.5462:

Would it be possible for a GM to give us the logic behind the no-refund policy that is inconsistent with the previous times they have offered refunds in the past (harvesting tool and wardrobe changes etc)?

Hey, I tried it but was out of luck. I’ve been in touch with 4 different GMs since yesterday and none of them would answer this question except with vague and empty arguments like “it depends on the situation and the item”…

I think it’s a mistake to upset their most loyal customers like this (considering that they did refund people in similar situations in the past) but who am I to judge? Just one of those loyal customers who will think twice before buying several copies of the same item again in the future.

I don’t think refunds are required for this sort of change, unless maybe you purchased a 2nd or so slavage-o-matic within the last month.

Outside of that, I’d rather see Anet implement something that lets you trade in an extra item like that for some other benefit of equal value. Maybe forge 4 copper-feds into a silver fed, or something like that. Even still, Anet doesn’t have to do to anything in these cases.