Where is my 4000gem!!!!!!!!
I believe there is a 72 hour delay on the gems. It was put in place to thwart fraud.
The Dragonfly Effect [Phi]
DragonBrand
Over the last week we have seen an increased fraud purchase attempt rate for our Heart of Thorns Ultimate edition. Because of this increased fraudulent attempt rate, gem delivery for Heart of Thorns Ultimate may be delayed up to 72 hours after purchase.
https://forum-en.gw2archive.eu/forum/game/hot/72-hours-to-get-my-gems/first#post5376579
[SPQR]
If you don’t receive your gems after 72 hours, I would submit a support ticket. Otherwise, see the other posts above, the reason it takes 72 hours is in the link they gave.
fml!!!!!!!!!!!!!!
I’m sure a support ticket could help you with this if it becomes an issue.
Warlord Sikari (80 Scrapper)
fml!!!!!!!!!!!!!!
wow so impatient :P
26x lvl 80 Characters
Most fabulous Character: http://i.imgur.com/5JtcBI1.jpg?1
fml!!!!!!!!!!!!!!
wow so impatient :P
He got the gems in anticipation of the store sales and doesn’t want to miss out. I’d be impatient too considering there is a specific time window on sales.
It’s a medical condition, they say its terminal….
I believe there is a 72 hour delay on the gems. It was put in place to thwart fraud.
yup there sure is and you can only wait for it to go by . but once it does all happy campers yet once again
That’s what you get for buying blindly, enjoy the salt :>
I would submit a support ticket. Did it say anywhere on the order page that there would be a 72 hour wait? Either way, support is pretty nice. They can probably help you out
ArenaNet Communications Manager
Hello,
In addition to the thread linked above, you’ll find a thread about this subject in our Heart of Thorns subforum, on this link: https://forum-en.gw2archive.eu/forum/game/hot/72-hours-to-get-my-gems
As I said in that thread, we do understand that the one-day sales may make you feel pressured to get the gems, but if you will contact Customer Support, they should be able to help you.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet