Hello ArenaNet Team,
this is not a complaint but more of a constructive criticism of your competitive PvP mode ( sPvP ) and how your marketing plan affects it.
I just came back to the game after seeing stream of competitive play on GW2, playing esport games most of the time ( Moba especially ) i wanted to give it a shot since i heard mostly if not only good about the competitive PvP gameplay, and see for myself.
It has been a few days now and i really enjoy the gameplay, a bit clusterkitten with the AoE but it is really fun and really make me want to play it in a more competitive spirit.
And here is why i posted this message, i think i m the typical customer you were aiming for with your F2P model and the promote of esport competition like you did.
But
I found it a bit sad that any player who want to do sPvP as you would play a moba game for example or any competitive game whatsoever, that people has to buy a 45e xpac for 3 spells to be on an even footing.
Knowing that if they just plan to play sPvP they wont really use/enjoy 95% of what the xpac content add to the game.
So here is my main concern, you promote esport to a mmo game ( which is pretty uncommon, so do it right and it might do wonders ) to bring more player to test the game and enjoy sPvP which the idea was to create competitive PvP directly from the start of the game ( If i m not mistaken ).
But it is not unless you pay 45e. This is a big disappointment ( i don’t say you cant have fun because i do, but you definitively can’t be competitive ).
So instead of making this content ( 3 spells and 3 passives for each classes in sPvP only ) available via IG time ( grinding ) or right from the start , and promote real esport potential game ( via esport competition which costed you money i guess ) you loose a good part of the player base you were aiming for. Which eventually was potentially buying your xpac not because they want to do sPvP but because they would have been welling to support a great competitive mmo game and enjoy the rest of it ( and do not forget about skins, moba games make hudge deal of money just with skin features ).
I really feel that you created frustration instead of enjoyment.
And you probably lost a lot of money from potential esport players by doing so.
From my point of view you did a big marketing mistake, but you can still correct it and make this game more esport oriented as you seem to want to, while still earning a bunch of money in the process.
I ll probably play the game a bit more for the fun since i still enjoy getting rekt due to my rock bottom skill at the moment but it wont probably last long since i m not welling to invest that amount of money to potentially play a game at a competitive level.
I hope you will hear my opinion and improve your game in this way, and who knows maybe one day i ll come back with friends and invest time and money in the game.
I wish you good luck for the future, you are still one of the most played mmo and you should keep it that way ( or increase it even more :p )
If anyone want to support this, feel free to participate and give your opinion aswell