Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
(edited by Moderator)
ArenaNet Communications Manager
Hey all,
Whenever there are widespread connectivity issues, we see threads appear in both the Bugs sub-forum and the Account and Technical Support sub-forum. The most momentum and the greatest number of posts is generally in A&TS, and that’s where you will find updated information on this subject.
Find the relevant thread [url=https://forum-en.gw2archive.eu/forum/support/support/Connection-Issues-July-11-and-12]here[/url.]
If there are issues in the future, please always check both of the Support-related forums — Bugs and Account & Technical Support — to get the full scope on the situation.
Thanks.
(edited by Moderator)
after patch the game won’t load its says connection error, my internet is working fine tested other games including guild wars 1 and all work’s fine
Same here. Getting connection error.
Same here Internet is working fine.. Its just GW 2
Same here, just connection error
Same thing here
Same here unfortunately…
same here with my client.
Here as well.
Well shoot, me too, looks like the US Authentication Server #3 is down… and I was ready to come home from work and finish off Herald too…. T.T
iupdated last night and play right after but now i cant get in i get connection error all the time
Same here! i guess i wont be trowing my money to the trading post anytime soon with a game running this well…..
its not just in America, here in EU also getting the connection error
authentication server? or did they break the 64bit client?
I get “Connection error(s) detected. Retrying…”
I am having the same issues. Big ole connection error,
Yup I’m getting it too, just when I finished crafting The Acension in the midst of this too!
I am experiencing the same issue. If I run the game with the -repair option, I get the ordinary login screen after the data archive is completely checked and am able to play. As soon as I log out, however, I am unable to log back in without -repair. Hopefully this is fixed soon, though, as this seems a time-intensive workaround.
Possibly related issues with today’s patches: I was prompted to repair the data archive when closing the game after today’s first patch as others have described here. Today’s second patch also downloaded very slowly (~10 kb/s) whereas my usual download speeds are quite fast.
same here in australia….
The Devs are investigating per the post in Account/Tech Support.
Yeah, if it helps, here is my sequence.
The game crashed while playing WvW; and now the game won’t connect.
I have submitted the ticket already so hopefully anet will fix it soon.
There is a thread in the accounts/technical section with a dev response. “They are aware and looking into it” No more information yet.
(Sorry I don’t know how to link threads)
Same Problem here. EU server Riverside.
same here, still get connection error
Me too. I’m in FL and my power went out for a couple hours. But everything else works fine now, except GW.
Same here now EU, work earlier today.
servers are down?
I just got the same issues here a minutes ago
Same here EU.
mine too not working
same here. What’s going on???
They know about it and are working on it:
EU is down. Anet, pls reward everyone in this thread with 400 gems)
Same, NA’s apparently down as well :\
EU is down. Anet, pls reward everyone in this thread with 400 gems)
Things like this happen in every MMO ever. I am sure it is as irritating for the devs, as much as it is for us, if not more, because they are actually hard at work at the moment to fix the issue, oppose to us, just sitting and waiting. Not sure why you feel entitled to any kind of compensation or “reward”, as you put it, but you are not. I work 7 days per week with only 1 day off and you dont hear me asking compensations, even tho the issue happened precisely in my day off, do you?
Please stop trying to make yourself such a special snowflake. Just sit and patiently wait the issue to get fixed like the rest of us in the game where you dont pay monthly subscribsions. Thank you.
it say connection error today
same here….i guess they will fix it soon or at least inform us ^^
gw server is down ?
Same problem here in Australia, tried all the advice on google and nothing works.
https://imageshack.com/i/pnSUaysdj
https://imageshack.com/i/pn6Tq9vkj
Same problem here.
i can not log in eu server . connection error : /
EU is down. Anet, pls reward everyone in this thread with 400 gems)
Things like this happen in every MMO ever. I am sure it is as irritating for the devs, as much as it is for us, if not more, because they are actually hard at work at the moment to fix the issue, oppose to us, just sitting and waiting. Not sure why you feel entitled to any kind of compensation or “reward”, as you put it, but you are not. I work 7 days per week with only 1 day off and you dont hear me asking compensations, even tho the issue happened precisely in my day off, do you?
Please stop trying to make yourself such a special snowflake. Just sit and patiently wait the issue to get fixed like the rest of us in the game where you dont pay monthly subscribsions. Thank you.
Thank you for your opinion. I dont give a flying heck how much do you work, and I dont care how do you have 8 (7+1) days in a week. Not sure why do you want to teach someone to “behave”, but imo that doesnt correlate with “successful hardworking man” image you trying to create.
Also I dont know why are you talking about subscription. Do you really think I should thank Anet for non-sub status of the product I already bought? Seriously?
And I may be a snowflake, I may wait patiently, I may cry and yell, that is not your business, okay?
Same connection error as well. (Australia, east coast)
Poland can into game too xDD
Same in Malaysia.
Last night everything still fine.. Today evening i’m not able to login restart and try to run in32bit and even use DNS .. not working .. i think we have to wait Anet to fix this.
Yep, same. Just as i started my week off, ha. Oh well, gonna play something else in the meantime.
Wait, i don’t play anything else.
ANET PLS FIX.
“As a temporary bypass add -assetsrv 64.25.41.2 (make sure to add a space before it”) to your Gw2 Shortcut in the Target Section (you will want to clear this out at a later date)
64.25.41.3, 64.25.41.4 may also work"
Game improvements yeeeeeey!!
[img]http://i.imgur.com/jrpsiRx.png[/img]
Same here Devs plz <3
Not affiliated with ArenaNet or NCSOFT. No support is provided.
All assets, page layout, visual style belong to ArenaNet and are used solely to replicate the original design and preserve the original look and feel.
Contact /u/e-scrape-artist on reddit if you encounter a bug.