Connection Issues: July 11 and 12

Connection Issues: July 11 and 12

in Bugs: Game, Forum, Website

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Hey all,

Whenever there are widespread connectivity issues, we see threads appear in both the Bugs sub-forum and the Account and Technical Support sub-forum. The most momentum and the greatest number of posts is generally in A&TS, and that’s where you will find updated information on this subject.

Find the relevant thread [url=https://forum-en.gw2archive.eu/forum/support/support/Connection-Issues-July-11-and-12]here[/url.]

If there are issues in the future, please always check both of the Support-related forums — Bugs and Account & Technical Support — to get the full scope on the situation.

Thanks.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Moderator)

Connection Issues: July 11 and 12

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Posted by: Brokensunday.4098

Brokensunday.4098

after patch the game won’t load its says connection error, my internet is working fine tested other games including guild wars 1 and all work’s fine

Connection Issues: July 11 and 12

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Posted by: Chaba.5410

Chaba.5410

Same here. Getting connection error.

http://www.mmoserverstatus.com/guild_wars_2

Chaba Tangnu
Founding member of [NERF] Fort Engineer and driver for [TLC] The Legion of Charrs
RIP [SIC] Strident Iconoclast

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Posted by: Kwitzak.6529

Kwitzak.6529

Same here Internet is working fine.. Its just GW 2

Connection Issues: July 11 and 12

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Posted by: sliderz.1925

sliderz.1925

Same here, just connection error

Connection Issues: July 11 and 12

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Posted by: Zenzay.7419

Zenzay.7419

Same thing here

Connection Issues: July 11 and 12

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Posted by: Martin.6428

Martin.6428

Same here unfortunately…

Connection Issues: July 11 and 12

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Posted by: Zok.4956

Zok.4956

same here with my client.

Connection Issues: July 11 and 12

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Posted by: viper.4639

viper.4639

Here as well.

Connection Issues: July 11 and 12

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Posted by: ZombiiDuud.1428

ZombiiDuud.1428

Well shoot, me too, looks like the US Authentication Server #3 is down… and I was ready to come home from work and finish off Herald too…. T.T

Connection Issues: July 11 and 12

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Posted by: supermonken.6347

supermonken.6347

iupdated last night and play right after but now i cant get in i get connection error all the time

Connection Issues: July 11 and 12

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Posted by: Masto.2340

Masto.2340

Same here! i guess i wont be trowing my money to the trading post anytime soon with a game running this well…..

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Posted by: Cheechglg.8734

Cheechglg.8734

its not just in America, here in EU also getting the connection error

Infraction points INC!
[FLEE] Gandara [PUK]

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Posted by: technonewt.2907

technonewt.2907

authentication server? or did they break the 64bit client?

Connection Issues: July 11 and 12

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Posted by: Ignotus.9320

Ignotus.9320

I get “Connection error(s) detected. Retrying…”

Connection Issues: July 11 and 12

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Posted by: SolitaryPillarist.5740

SolitaryPillarist.5740

I am having the same issues. Big ole connection error,

Connection Issues: July 11 and 12

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Posted by: CrimsonHorizon.3196

CrimsonHorizon.3196

Yup I’m getting it too, just when I finished crafting The Acension in the midst of this too!

Connection Issues: July 11 and 12

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Posted by: Agsded.8760

Agsded.8760

I am experiencing the same issue. If I run the game with the -repair option, I get the ordinary login screen after the data archive is completely checked and am able to play. As soon as I log out, however, I am unable to log back in without -repair. Hopefully this is fixed soon, though, as this seems a time-intensive workaround.

Possibly related issues with today’s patches: I was prompted to repair the data archive when closing the game after today’s first patch as others have described here. Today’s second patch also downloaded very slowly (~10 kb/s) whereas my usual download speeds are quite fast.

Connection Issues: July 11 and 12

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Posted by: Linlincat.2547

Linlincat.2547

same here in australia….

Connection Issues: July 11 and 12

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

The Devs are investigating per the post in Account/Tech Support.

Connection Issues: July 11 and 12

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Posted by: IndigoSundown.5419

IndigoSundown.5419

Yeah, if it helps, here is my sequence.

  • Tried to log in. Got a problem notification. Fat-fingered the button to ignore rather than check, and got into the game. That was around 5:10 PM US PDT.
  • Tried to log in at around 10:00 PM PDT, got the connection error(s) detected message. This lasted for a few seconds, then I got in. Played for about 45 minutes.
  • Tried to log in at ~11:30 PM PDT. Connection error)s_ message. Been that way for 5 minutes or more with no joy.

Connection Issues: July 11 and 12

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Posted by: Frozen Peace.4930

Frozen Peace.4930

The game crashed while playing WvW; and now the game won’t connect.

I have submitted the ticket already so hopefully anet will fix it soon.

Connection Issues: July 11 and 12

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Posted by: Bunter.3795

Bunter.3795

There is a thread in the accounts/technical section with a dev response. “They are aware and looking into it” No more information yet.

(Sorry I don’t know how to link threads)

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Posted by: Skitter.7389

Skitter.7389

Same Problem here. EU server Riverside.

Connection Issues: July 11 and 12

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Posted by: Durbog.6875

Durbog.6875

same here, still get connection error

Connection Issues: July 11 and 12

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Posted by: Medicarejunkie.6032

Medicarejunkie.6032

Me too. I’m in FL and my power went out for a couple hours. But everything else works fine now, except GW.

Connection Issues: July 11 and 12

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Posted by: Nogg.4917

Nogg.4917

Same here now EU, work earlier today.

Connection Issues: July 11 and 12

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Posted by: Ruthenium Panther.8679

Ruthenium Panther.8679

servers are down?

Connection Issues: July 11 and 12

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Posted by: fewfield.7802

fewfield.7802

I just got the same issues here a minutes ago

Connection Issues: July 11 and 12

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Posted by: BrotherBelial.3094

BrotherBelial.3094

Same here EU.

i5 4690K @ 3.5Mhz|8GB HyperX Savage 1600mHz|MSI H81M-E34|MSI GTX 960 Gaming 2GB|
|Seasonic S12G 650W|Win10 Pro X64| Corsair Spec 03 Case|

Connection Issues: July 11 and 12

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Posted by: Cursed.1462

Cursed.1462

mine too not working

Connection Issues: July 11 and 12

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Posted by: wayne.5821

wayne.5821

same here. What’s going on???

Connection Issues: July 11 and 12

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Posted by: DoctorDing.5890

DoctorDing.5890

Connection Issues: July 11 and 12

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Posted by: Ruthenium Panther.8679

Ruthenium Panther.8679

EU is down. Anet, pls reward everyone in this thread with 400 gems)

Connection Issues: July 11 and 12

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Posted by: mXz.4512

mXz.4512

Same, NA’s apparently down as well :\

Yes I’m a vet, yes I’m salty. Problem?

Connection Issues: July 11 and 12

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Posted by: Rain.7543

Rain.7543

EU is down. Anet, pls reward everyone in this thread with 400 gems)

Things like this happen in every MMO ever. I am sure it is as irritating for the devs, as much as it is for us, if not more, because they are actually hard at work at the moment to fix the issue, oppose to us, just sitting and waiting. Not sure why you feel entitled to any kind of compensation or “reward”, as you put it, but you are not. I work 7 days per week with only 1 day off and you dont hear me asking compensations, even tho the issue happened precisely in my day off, do you?

Please stop trying to make yourself such a special snowflake. Just sit and patiently wait the issue to get fixed like the rest of us in the game where you dont pay monthly subscribsions. Thank you.

Connection Issues: July 11 and 12

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Posted by: Angel.2486

Angel.2486

it say connection error today

Connection Issues: July 11 and 12

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Posted by: Emmrahil.1934

Emmrahil.1934

same here….i guess they will fix it soon or at least inform us ^^

Connection Issues: July 11 and 12

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Posted by: Angel.2486

Angel.2486

gw server is down ?

Connection Issues: July 11 and 12

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Posted by: Brahnan.1026

Brahnan.1026

Same problem here in Australia, tried all the advice on google and nothing works.

Connection Issues: July 11 and 12

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Posted by: Azynoth.4276

Azynoth.4276

Connection Issues: July 11 and 12

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Posted by: Nazeem.8294

Nazeem.8294

i can not log in eu server . connection error : /

Connection Issues: July 11 and 12

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Posted by: Ruthenium Panther.8679

Ruthenium Panther.8679

EU is down. Anet, pls reward everyone in this thread with 400 gems)

Things like this happen in every MMO ever. I am sure it is as irritating for the devs, as much as it is for us, if not more, because they are actually hard at work at the moment to fix the issue, oppose to us, just sitting and waiting. Not sure why you feel entitled to any kind of compensation or “reward”, as you put it, but you are not. I work 7 days per week with only 1 day off and you dont hear me asking compensations, even tho the issue happened precisely in my day off, do you?

Please stop trying to make yourself such a special snowflake. Just sit and patiently wait the issue to get fixed like the rest of us in the game where you dont pay monthly subscribsions. Thank you.

Thank you for your opinion. I dont give a flying heck how much do you work, and I dont care how do you have 8 (7+1) days in a week. Not sure why do you want to teach someone to “behave”, but imo that doesnt correlate with “successful hardworking man” image you trying to create.
Also I dont know why are you talking about subscription. Do you really think I should thank Anet for non-sub status of the product I already bought? Seriously?

And I may be a snowflake, I may wait patiently, I may cry and yell, that is not your business, okay?

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Posted by: Wildfire.3947

Wildfire.3947

Same connection error as well. (Australia, east coast)

Gryphons Without Wings [GWW], Australian/New Zealand guild, PvE/WvW (IoJ&SoS), Est. 2008

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Posted by: purcha.3647

purcha.3647

Poland can into game too xDD

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Posted by: frozennoob.6892

frozennoob.6892

Same in Malaysia.

Last night everything still fine.. Today evening i’m not able to login restart and try to run in32bit and even use DNS .. not working .. i think we have to wait Anet to fix this.

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Posted by: Tomas.5029

Tomas.5029

Yep, same. Just as i started my week off, ha. Oh well, gonna play something else in the meantime.

Wait, i don’t play anything else.
ANET PLS FIX.

—Engi main tryhards unite!—

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Posted by: josiahpapaya.6210

josiahpapaya.6210

“As a temporary bypass add -assetsrv 64.25.41.2 (make sure to add a space before it”) to your Gw2 Shortcut in the Target Section (you will want to clear this out at a later date)

64.25.41.3, 64.25.41.4 may also work"

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Posted by: Lolivia.3219

Lolivia.3219

Game improvements yeeeeeey!!
[img]http://i.imgur.com/jrpsiRx.png[/img]

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Posted by: File Alex.9634

File Alex.9634

Same here Devs plz <3