Guild Wars 2

whitz.7246:

The hero Point to the right of Treacherous WP won’t register as done after I have done it over and over.

Same here

After enduring multiple crashes (they got so bad I couldn’t even log in) I decided to completely reinstall the game. At about 35% it stopped downloading, and when I tried to restart the download nothing. I have been playing GW2 since the very first beta, and I love this game, so I don’t say this lightly, but ever since buying HoT my game is literally unplayable, and I want my money back. I would log in to the game and file a report, but well you know.

I am no longer able to play the game as soon as I press the “PLAY” button after logging in or even just want for the Auto Play to start the game client crashes. IT wsn’t happening until this very last patch download. Please help.

100% Verdant Map Complete, No Reward???
Like many others have said, I have now experienced the same thing, but i don’ t know if this is a confirmed bug or like Silverwastes where if your toon already has 100% world map complete you get nothing (kinda bug). That seems a little unfair if other non world map completes get something. So you can just mail me my verdant brink map rewards, that would be fine.

Didn’t get a reward for completing Verdant Brink and also story mode is stuck in the spot where u have to trace Rox

Didn’t get reward for completing Verdant Brink or Auric Basin maps to 100%.

Tangled Depths:
Fixed a bug that caused Lore Seeker Zolin to die and despawn, blocking her events.

Since you fixed this, the next events bugs ALWAYS. The Skelk spawns in the wrong spot and is invulnerable.

https://forum-en.gw2archive.eu/forum/support/bugs/FOUND-FIX-FOR-RECENT-CRASHES-10-31-15/first#post5696970

Achievement: Sylvari solidarity
This will not complete for me even though i have done all the requirements

Red supplies in blue spawn on new borderlands = can’t take spawn supplies.

Since Heart of Thorns come out i always get the a anet error message and my client closes down. This only happens when I’m just about to kill world boss or main meta event. Is anybody else having this issue? It’s so frustrating when i spend 1-2 hours then all of a sudden it just closes down. This is really putting me off this expansion as i had no issues before it went live. If this continues then i will give up on this game.

Today I had 14 disconnects from server 5 during expansion story and 9 during various events including 3 meta-events. So please do something with this matter. I can’t play peacefuly without havin’ dc every 10 minutes.

Getting crushed game every meta event that is near completion. Mordromoth at 3% hp? All vines almost dead in Tarir? Get a disconnect! This is very sad, guys.

Check the attachment and imagine how i feel playing heart of thorns.

I don’t know whether this has been reported or not, or if it is intentional, but when in a party doing story instances, the story owner always gets a mastery point, and even if the other party members accept the progress, they do not. So we have to redo story again for each party member and they need to be the story instance owner to get access to that mastery point.
I’ve only experienced this with a 2 man party so far, but I feel as if this pushes people away from playing as a team in personal story.

I’ve done 2 adventures now.
I completed the first in gold and got all 3 chests, and 2 masteries.
Meaning I didn’t get the 10 bag of gear from completing it on bronze the first time “lifetime”

Did another, this time only started with bronze and stopped to check if it would happen again. And it did. Got the bronze daily chest, but not the bags of gear.

Deus.9065:

Check the attachment and imagine how i feel playing heart of thorns.

You can only use it when you activate tempest as one of your 3 active trait lines.

Deus.9065:

Check the attachment and imagine how i feel playing heart of thorns.

Pretty sure (looking at your attunements and seeing that you can’t overload them) that you haven’t equipped your specialization in the BOTTOM slot. (It won’t equip in the other two, leading some people to think that it’s bugged.)

Stuck on the Tier 1 of Bifrost. Sold the Jotun Star Fragments thinking I’d be able to complete the recipes just by having them on the collection list, now I can’t combine them and can’t drop the fragments again.

Twilight Vol1: Research Destruction
Event: Escort the elite whispers strike team to the secret Inquest base entrance.

The NPC’s are stuck behind the door and can’t get through so the event can be done.

Hi!

I just completed my map completion for the following maps:
1. Verdant Brink.
2. Auric Basin
3. Tangled depths.

Each one of these maps, I did NOT receive a reward chest upon completion of each map. I hope when a fix comes, I will receive my reward chests for these maps?

Thanks!

if nearly the entire playerbase is experiencing frequent crashes during meta events and large boss events, perhaps you may want to look into it. it’s extremeley frustrating being unable to complete something when you cannot participate. i love a game crash when i’m running at 25+fps and the whole game freezes.

Please fix this.

berseker trait called smash brawler dosnt work right now, atleast when i did fractals just now, please fix, my primals are on their full CD instead of the 3s CD it should bem even though the tooltip says so

Issue with Revenant class: does not allow (or even show) Mistfire wolf elite skill to be slottable.

Per Lauren’s request, I opened a ticket and got the same response as many. Below is my response. Emphasis added to some parts.

Sent: Saturday, October 31, 2015 12:55 PM
To: ‘Guild Wars 2 Support’
Subject: RE: [Guild Wars 2 Support] Re: Constant OOM Crashes

Hello Shiro (I use that legend a lot when it’s not crashing on me)—

Few points I’d like to address.

1) I never had this problem before Heart of Thorns, and I did Teaquatl and WvW almost daily.
2) Simple Math. 3 GB is 3072, from the crash report (and knowing my hardware) the GeFroce 210 is “VidMem = 1024 MB” which means 4096 total, the max addressable in a 32-bit system. And if you read the entire log file, you will see that I tried a few times in MSConfig to lower my usable RAM to 2GB, and still had the crashes.
3) This is the same ‘try a 64-bit system’ scripted result ANet has given numerous people on the forums. https://forum-en.gw2archive.eu/forum/support/support/Client-Crashing-constantly-1/page/2#post5665628 But even just this morning another person with a 64-bit system has reported this same issue. https://forum-en.gw2archive.eu/forum/support/bugs/Issue-Reports-Heart-of-Thorns-Merged/page/46#post5696192 He is not the only. We have many with 64-bit systems having the problem. https://forum-en.gw2archive.eu/forum/support/support/Client-Crashing-constantly-1/page/5#post5697356
If it was JUST happening to 32-bit systems, I’d believe this. And if I had not already tried lowering the effective memory to 2 GB via MSConfig.

I know it’s not your fault, and I know that ANet did not on purpose block what could be as much as 10% of their players (if you assume the numbers on the forum and reddit are a percent of the folks having the issue bothering to report it) out of the game with this expansion, but people are getting hot (pardon the pun) about this. We understand that this might take a while to fix on your end, and you are trying to give us workarounds in the meantime, but we have tried them all, and it’s not helping. Until the core code is fixed, we’re hot out of luck.

Per Lauren Kamieniecki, the OOM issue is being worked on (https://forum-en.gw2archive.eu/forum/support/bugs/Issue-Reports-Heart-of-Thorns-Merged/page/33#post5665191 ) we just have no ETA. And that fine and understandable. I plan, code and test business apps for a living. It takes a long time to get some things working ‘perfect’ and we have by comparison a lot less ‘moving parts’.

All we’re asking is that someone officially tell us if and when they will bother to address this issue, and that we will be told specifically when a fix is in place. It is disHEARTening to see ‘Fixed a client crash’ in the update notes, log in hoping that it’s over and we can finally experience this fine game you have given us, only to have another OOM crash THORN in our side in 10-30 minutes.

Please, for the love of the Six and kittens, communicate to us about this. Don’t spoonfeed us scripted support anymore, this is past that.

Thank you and regards,
Player of Kylden Ar.3724

From: Guild Wars 2 Support [mailto:support@guildwars2.com]
Sent: Saturday, October 31, 2015 4:45 AM
To: [Redacted]
Subject: [Guild Wars 2 Support] Re: Constant OOM Crashes

1. Please type your reply above this line -##
   Your request (1911920:Constant OOM Crashes) has been updated. To add information to your request, simply reply to this email. If you no longer need assistance, just reply with “I no longer need help” in the body of your email.
   GM Shiro (Guild Wars 2 Support)
   Oct 31, 01:44
   Hello [Redacted],
   Thanks for contacting The Guild Wars 2 Technical Support Team.
   The issue you are having is known as an Out Of Memory Error, as you mention on your email. While we do have some suggestions for helping players work around this issue, ultimately we need you to understand that this is a limitation of 32-bit Operating Systems and not actually of Guild Wars 2 itself. *{writers note- except all the 64-bit people having this same problem…}* The main issue here is simply memory limitations inherent in 32-bit Operating Systems, which you can actually see below in your Game Advisor report:
   — Memory: 3072 MB RAM
   — Available OS Memory: 3072 MB RAM
   According to our report, you have upwards of 3GB of RAM and your system appears to be using the entire 3GB. The problem comes in the form of the additional video memory your graphics card has:
   — Display Memory: 2258 MB
   — Dedicated Memory: 978 MB
   — Shared Memory: 1279 MB
   This is where it gets a little complicated, but the short version is that the additional memory can push your total available memory into negative numbers resulting in crashes or simply, “out of memory errors.” Some players have resolved this by upgrading to a 64-bit operating system. Others simply have removed physical RAM from the system to bring the memory totals closer to values intended for that revision of Windows (32-bit). Obviously removing RAM from your PC is not an ideal solution but I wanted to give you all the information we have learned regarding these issues. You can read more about this issue from Microsoft here: http://support.microsoft.com/kb/929605. The important part is listed below:
   “For example, if you have a video card that has 256 MB of onboard memory, that memory must be mapped within the first 4 GB of address space. If 4 GB of system memory is already installed, part of that address space must be reserved by the graphics memory mapping. Graphics memory mapping overwrites a part of the system memory. These conditions reduce the total amount of system memory that is available to the operating system.”
   Please let us know if you have any questions.
   Regards,
   GM Shiro
   Guild Wars 2 Support Team
   http://help.guildwars2.com/

[Redacted]
Oct 30, 14:11
Requested files attached, plus a more recent individual crash.

[Redacted]
Oct 30, 13:46
So, as seen in This Thread there are a lot of OOM issues going on. It affects both 32-bit and 64-bit systems. It seems to be focused on NVIDA cards, but we have seen error reports with other cards. I pre-purchased this expansion. I played in BW3 fine with no errors or crashing (just the usual FPS drop I expect for high activity areas like the Silverwastes). There was no indication during the beta that I would not be able to play on release.
Now I get OOM crashes, all the time. My record uptime is 1 hr, 44 mins, but that took me literally sitting idle for 1 hour and 30 minutes.
I have already tried all the advice about lowering settings, limiting to 1 pre-rendered frame, clean boots, and limiting the RAM to prevent overlap thru MSConfig.
This is getting old. There are a lot of us with this issue. It did NOT happen before HOT, so it is something in the new HOT code that broke it for many low to mid and even a few high end systems based on the megathread.
Fix it. Please. Tell us what you are trying to do to fix it. Or start offering refunds.

This email is a service from Guild Wars 2 Support.
Message-Id:NYV59Y607N_56347f86727

I got the Windows 10 upgrade overnight (still 32-bit) so I will see if I have any better luck today with Win10’s better RAM and Virtual Memory management. But I expect I will be back shortly with a new crash log…

Revenant Facet bug.

Everytime I enter a new part of the same zone, like a border to where I’d get the “so and so Discovered” map XP my Facets all turn off. I stopped by one of those borders between this river after getting discovered popup and ran back the way I came and ran through again and it turns off every time.

I have a VERY critical bug that is not allowing me to play HoT AT ALL! on my thief i partied up with my fiancé and i selected the silverwastes story first, then waited by the spawn for her, she joined in and we ventured fourth, then she went forward and went towards the next part of the story entering the maguma jungle and i selected yes, though i think i had some dialogue to go through still. We continued onward and we completed the first story mission together and then when we loaded into verdant brink i had a green story waypoint telling me to go back to silverwastes, this is what it looks like once im back into the silverwastes. In the picture i uploaded you can see there is no waypoint as i enter the silverwastes, i’ve tried to quit the chapter and rejoin it but still nothing, i’ve tried to relog, switch computers everything! I paid £79.99 for the ultimate edition and i can’t even play at all on my thief :/ URGENT PLEASE FIX THIS

I am getting a lot of disconnects in the HoT story, even though I never dc in the open world or pers. story. [I removed my forum post].
Can we at least get a function to rejoin a party in the story?

My theif left Prologue part way through and now I cannot reenter to finish it to progress. I’ve tried quiting the story but it just gives me the option to continue where I left off which is stuck at where I currently am.

Client Crashed on final cutscene after defeating Mordremoth. My wife who was in my party was still in the map instance. Logged back in and tried to join on her map instance so I could access the hero points that I spent 2 hours trying to get to and received a “network error”. I’ve attached a screenshot of the error message.

Mistward armor pieces are all soulbound on acquire. Seeing as these are rewards for collections that you can accidentally finish randomly (as I did on my necromancer), it’s rather annoying. I can’t use the armor piece on that character and I can’t give it to my revenant for whom it is obviously meant for.

Please make these account bound on acquire at least.

Cryzallied Cacher Seeker achievement is bugged. It gives no credit for opening crystallized caches throughout Tangled Depths.

Constant crashing if graphical settings are maxed out. In order not to crash in HoT content I have to reduce my settings to lowest.

This is easy to reproduce as it will ALWAYS crash if settings are maxed out. This only happens in HoT content as I have been running maxed settings for months in normal content and can still do it today. As soon as I got to HoT content with maxed settings I can expect it to crash within 30-60 min tops.

And still crashing after Windows 10 update…

So, I basically don’t get to play till after the new year when I use taxes or bonus to get a new 64-bit rig… except OOM is hiting 64-bit machines as well. Golden.

I did not add the Mordremoth bug here, but if I see that Arenanet has to deal with 47 (or maybe even more by the time this gets read) pages of issues, I wonder if this sole issue will be solved ever soon. For me it’s all working perfectly fine (besides map completion, haven’t tried that one yet).

My problem is related to the mastery points of Tyria.Friends told me they got em doin the personal story with all races.I started today with my asura and when i ended the story lv 10,even if i got the achievment and clickin on it it says mastery points earned,i still have same amout and i didnt get

Verdant Brink — Pact Airship Wreckage Hero Point preventing progress.

When I interact with the hero challenge it says
“You’ve gained all you can from this place of power.” (IE Completed)

Minimap says
“Hero Points — Earn 10 Hero Points.” (IE Uncompleted)

The icon on the minimap is no longer centered where the hero challenge is located.
This hero challenge is the last one before my 100% in Verdant Brink and I am incapable of receiving it.

im currently on the mastery track Historian of the Armaments and i have ;already earned the 3,810,000 exp. but i cant seem to unluck the track. its says that i need 4 more mastery points. am i doing something wrong or what?

When doing the beetle feast adventure.. if you survive for the full 3 minutes, you will be ported back to the start when you hit the reset button but, you will remain a beetle. And any skills you had while a beetle will persist. Also, there are buffs that carry over as well which prevent you from gliding.

Oyranos.9750:

Xantha.7061:

I can’t seem to be able to equip staff as a ranger. I have unlocked the staff proficiency and all training up to celestial shadow but I still can’t equip the glyphs either

open ur HERO and choose built…. the last of the 3 slots is eligible for druid selection…click it

The last part of the story, would be great if the dragons domain have a repair kit … (near the rotating stairs).

I wish I thought to look in my slots…. oh wait… I did. :|

Precursor Journey Bugs

Kudzu III – Fertilized with Compost:

Supposed to find compost in “heirloom seed pouches”, but I still haven’t found any after opening 400+ exotic heirloom seed pouches from Silverwaste. This this the only component I have trouble with. All other parts for Leaf of Kudzu are fine.

Look at this. The stage blows up while I load in to it after getting screwed over by the massive AoE attack because I’m rooted in place by the Sword 1, and now Braham’s floating where it should be. Fantastic.

Kylden Ar.3724:

And still crashing after Windows 10 update…

So, I basically don’t get to play till after the new year when I use taxes or bonus to get a new 64-bit rig… except OOM is hitting 64-bit machines as well. Golden.

So, I tried Supports ‘idea’ of removing a GB of RAM. Still crashed. Was stable for almost an hour though, as opposed to 5-15 minutes.

So, yeah. I’m gonna go put my RAM back in.

It is the patches and nothing else. Removing RAMs, changing graphic settings etc is is crap. Hope Devs react soon in a positive way

Crashing in all new zones during events. Always. Without fail. Every kitten time.

Hearts and Minds is becoming insanely glitchy on my end. I could not trigger the part where I have to suck the bosses into the Mist rifts.

Just for HoTs and giggles, I took out the added video card, and used the original onboard ATI Radeon HD 3200 as one last test with Win10.

As expected, CRASH! and an official FPS of ‘Tuber’.

my char dont change armor skin anymore, and i cant choose the new shield skills for my mesmer.
HELP!
photo in anex

Please Anet fix your issues with the game. Keep getting disconnected, losing connection with the server, really? WTF, I call BS. You had more than enough time to iron these issues out before launch. When GW2 launched I had no issues at all like this. Very annoying when trying to do my personal story…

NOT COOL ANET XD!!!!! For a upgrade on a guild hall there is something we need that no longer drops!!!! XD Old wvw maps dropped heavy supply bags from the centaurs there, and for a guild hall upgrade we need 50 of them !!! XD!! How am I supposed to get 50 bags for an upgrade when they don’t drop no more! XD There’s only 149 on the tp and other guild are snatching them up and price went wayyyyyy up. PLease fixn this anet, please make them drop from new wvw maps please XD