Scout Acan bug?

Scout Acan bug?

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Posted by: Seika.8529

Seika.8529

He won’t talk to me. I did the ‘glide to get his attention’ and the quest updated to have the star over his head but I can’t interact with him.

Scout Acan bug?

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Posted by: Seika.8529

Seika.8529

Update: another player suggested switching to another character and switching back. That seems to have worked.

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Posted by: Takks.9567

Takks.9567

Tried switching characters, he still won’t talk to me.

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Posted by: ildjarn.7321

ildjarn.7321

Yes this is bugged atm. Report it please

Näin on.

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Posted by: Markus.4175

Markus.4175

Bugged I tried:
logging in and out
gliding to him from several angles
swapping characters
killing myself

Nothing please fix!!

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Posted by: Markus.4175

Markus.4175

Ok so according to reddit you just need to try to switch instances.
I did this and it worked for me!
just gotta switch instances yall

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Posted by: Coldau.9280

Coldau.9280

What do you mean by switch instances?

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Posted by: Goatjugsoup.8637

Goatjugsoup.8637

bugged for me as well, please help anet
story step updated from glide to him to talk to him but i cant

Most wanted in game additions: Beastiary, readable books

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Posted by: Vynash.7956

Vynash.7956

Tried guesting over to a different server. Nothing there. Seems we need a hotfix please.

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Posted by: Cuchullain.3104

Cuchullain.3104

Yes, I had this bug. I tried relogging but it didn’t help. Then I guested on another server and I was able to talk to him.

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Posted by: dagger dave.5201

dagger dave.5201

bugged for me too, cant advance in the story anymore….

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Posted by: Halt.9702

Halt.9702

It worked for me. Switch to a different server (guest). Logging in, leaving the map and switching character does not work.

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Posted by: Ohoni.6057

Ohoni.6057

What this means is that the version of him that is on one map can apparently get bugged out somewhere, so that presumably everyone on that map experiences the bug until “?”. The “fix” is to go to another map. Hopefully they’ll fix this (and yes, I’m here because it just happened to me).

“If you spent as much time working on [some task] as
you spend complaining about it on the forums, you’d be
done by now.”

Scout Acan bug?

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Posted by: MatthewMedina

MatthewMedina

Content Designer

Next

Thanks for the report. I’ll take a look at this when I get in today.

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Posted by: Luna.6853

Luna.6853

He is bugged with me too. I tried logging on and off, changing instance twice and it doesn’t work. Hope it gets fixed soon, I want to go on with the story!

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Posted by: Ohoni.6057

Ohoni.6057

I logged in and out, switched characters, guested, etc., din’t work, but then the second time I guested I ended up on a map that worked, so he does seem to be bugged on a per-map basis.

When he was bugged, he was sitting on a platform playing hikittene, and would not talk to me. When I ended up on a map that worked, the music stopped, and he was actually on the other side of that “island,” the NE side, rather than the west side, just standing around, and talked to me right as I approached like the other Itzil did.

Good luck guys.

“If you spent as much time working on [some task] as
you spend complaining about it on the forums, you’d be
done by now.”

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Posted by: Teutos.8620

Teutos.8620

Guesting on Baruch Bay (EU) worked for me, Riverside was bugged.

EU – Multiple times #1 SoloQ pre Dec 2014 (pure MMR based ladder)
Primoridal (S1) & Exalted (S2) & Illustrious (S3) Legend

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Posted by: dawna.6290

dawna.6290

Ive tried guesting on two different servers, changing characters, changing zones, restarting the story, logging in and out, flying at him, jumping to him.. nothing works

Lexsíe
Darkhaven

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Posted by: lmaogg.7325

lmaogg.7325

pls fix it asap
Finally get to play new release stuff on a weekend and cant even progress with the story

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Posted by: Aladriel.4826

Aladriel.4826

What worked for me – climbed up on the rocks next to him and glided back to him a few feet. Dialogue opened.

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Posted by: Kris.4802

Kris.4802

someone changed servers, like guest to another server and we were able to talk to him then. worth a try if youre stuck

Mordremoth’s triumvirate of evil:
1. Trahearne 2. Scarlet 3. The sylvari that keeps spamming “More violets I say, less violence.”

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Posted by: Alma.7185

Alma.7185

On desolation server, the npc works, test guest server. thank’s to the tips.

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Posted by: Bllade.1029

Bllade.1029

God kitten Hippie frog wont talk to me!

[VLK] – No one ever complains about bad Thieves, they die.

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Posted by: Ryuchan.1650

Ryuchan.1650

Thanks for the report. I’ll take a look at this when I get in today.

Still no luck, tried all of the above multiple times over the 8 hours..
Any idea when this will be resolved? Halted game progression !=Fun

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Posted by: Yunni.8296

Yunni.8296

I’m having this issue also. Have tried logging in and out repeatedly and gliding by him again.

Edit: It worked on the second server I tried guesting on.

(edited by Yunni.8296)

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Posted by: Sir Black.7423

Sir Black.7423

Switching characters didn’t help, but guesting worked for me. May just be a matter of luck for getting on a different/unbugged map instance.

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Posted by: UnGodly.9362

UnGodly.9362

It was bugged for me as well until I first guested on a different server (no luck) and then hopped back to my own server – and got his attention alright.

Stuff, stuff, STUFF!

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Posted by: RyuDragnier.9476

RyuDragnier.9476

I hope this is fixed soon, I want to continue on the story, and unlock the rest of the masteries.

[hS]
PvE Main – Zar Poisonclaw – Daredevil
WvW Main – Ghost Mistcaller – Herald

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Posted by: Ryuchan.1650

Ryuchan.1650

Thanks for the report. I’ll take a look at this when I get in today.

Still no luck, tried all of the above multiple times over the 8 hours..
Any idea when this will be resolved? Halted game progression !=Fun

now almost 4 hours later, and almost a day after it was first reported.

FIX PLIX!

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Posted by: RyuDragnier.9476

RyuDragnier.9476

Got it to work for me a little while ago. Went to Lion’s Arch to sell some things, then went back. It worked this time. Try leaving the map and coming back.

[hS]
PvE Main – Zar Poisonclaw – Daredevil
WvW Main – Ghost Mistcaller – Herald

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Posted by: alitty.4905

alitty.4905

Looks like it is working for me now. Just re-logged in after going to the store, glided over and he talked to me.

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Posted by: Scry.3829

Scry.3829

this bug has literally just occured for me :’(

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Posted by: Ashon.9573

Ashon.9573

I tried leaving the map and coming back and he still won’t talk to me no matter what I do.

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Posted by: Nemesis.6938

Nemesis.6938

honest to god – it took me 6 HOURS (yes you read right) until i could finally move on to the next story step cause it was bugged…it drove me nearly crazy

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Posted by: MatthewMedina

Previous

MatthewMedina

Content Designer

Next

I put in several fail-safes to this NPC’s script that should hopefully have made the most recent build:

  • I removed some condition checks that weren’t relevant to his scripting so now he should ONLY check to see if you’re on the “Speak to Scout Acan” step, and talk to you if you are.
  • I expanded the tripwire that checks you gliding into it so that you can hit the sides of the plateau he’s on and still get credit for the gliding portion of the step.

For those of you who have been stuck on this step, can you try again and if it’s still not fixed then I will need to elevate this to our coders because there’s no other reason I can think of in content, for why he would ignore the interact request.

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Posted by: The Muffinzzz.4216

The Muffinzzz.4216

Still doesnt work, just got to this step and I cant talk to him whatsoever.
Tried relogging, changing chars and guesting. ^^

Panda For mV – The Momentum

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Posted by: Stravix.6792

Stravix.6792

I put in several fail-safes to this NPC’s script that should hopefully have made the most recent build:

  • I removed some condition checks that weren’t relevant to his scripting so now he should ONLY check to see if you’re on the “Speak to Scout Acan” step, and talk to you if you are.
  • I expanded the tripwire that checks you gliding into it so that you can hit the sides of the plateau he’s on and still get credit for the gliding portion of the step.

For those of you who have been stuck on this step, can you try again and if it’s still not fixed then I will need to elevate this to our coders because there’s no other reason I can think of in content, for why he would ignore the interact request.

Thank you, works fine for me now.

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Posted by: DayOfTheSheep.9274

DayOfTheSheep.9274

Try deleting the game cache C:\Users\Your Folder\AppData\Local\Temp\gw2cache….

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Posted by: Dasturdly.7145

Dasturdly.7145

I tried to delete cache and its still bugged

Feline Grace [Meow]

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Posted by: MatthewMedina

Previous

MatthewMedina

Content Designer

Next

Grrr. Pesky bugs. DEV SMASH!!

I’ll poke at this again first thing in the morning, but yeah with it being so inconsistent (I was able to speak with him on my necro this afternoon, along with two other players who were on the same step while I was there), it’s hard to pin down what might be causing him to glitch out like this. One thing that might help – if you’re still stuck, can you perhaps post your race and gender? That’s one of the only things I can think of that would be different between players, since player VO is specific to your character. I think it’s a long shot that would be the cause, and I will make sure to get some code support to see if we can debug this properly in the live environment while it’s failing. Sorry again for the inconvenience.

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Posted by: Amburger.7148

Amburger.7148

Grrr. Pesky bugs. DEV SMASH!!

I’ll poke at this again first thing in the morning, but yeah with it being so inconsistent (I was able to speak with him on my necro this afternoon, along with two other players who were on the same step while I was there), it’s hard to pin down what might be causing him to glitch out like this. One thing that might help – if you’re still stuck, can you perhaps post your race and gender? That’s one of the only things I can think of that would be different between players, since player VO is specific to your character. I think it’s a long shot that would be the cause, and I will make sure to get some code support to see if we can debug this properly in the live environment while it’s failing. Sorry again for the inconvenience.

Female asura~

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Posted by: The Muffinzzz.4216

The Muffinzzz.4216

Female Human Engineer

Panda For mV – The Momentum

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Posted by: Knil.6032

Knil.6032

I’m having the same issue, I’m a Female sylvari Theif/Daredevil.

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Posted by: Eldbrand Charging.8902

Eldbrand Charging.8902

Human/Male/Guardian
Sylvari/Male/Ranger

Fix it A.S.A.P

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Posted by: rotheche.2964

rotheche.2964

Female human ranger, experiencing this now. Have tried shifting maps etc, no luck

Lilli Varss [OW]
Easily distracted mes—SQUIRREL!
GOM

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Posted by: Axel Moonshine.5013

Axel Moonshine.5013

Human/Ranger/Male. Switch also serverdidnt work, cant speak with him

it works now for me, i joined party on other map

Axel Moonshine

(edited by Axel Moonshine.5013)

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Posted by: Kanto.1659

Kanto.1659

Asura, female, engineer. didn’t work. Logging off and back didn’t work, leaving party neither.

Transfering to another server did.

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Posted by: Eldbrand Charging.8902

Eldbrand Charging.8902

Asura, female, engineer. didn’t work. Logging off and back didn’t work, leaving party neither.

Transfering to another server did.

I don’t see why we should have to pay 500 gems to be able to finish a story that is mandatory.

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Posted by: Cav.9152

Cav.9152

I’m having a similar problem… I can’t get past the part where I need the warbler… it’s not in my inventory. Any ideas?

Xanden Oakheart
Warrior
Seafarer’s Rest

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Posted by: RedDeadFred.1256

RedDeadFred.1256

Charr/Male/Revenant