[EDIT] Current Issues:
There is currently an issue where completing certain story steps as part of a group can change the path of your character’s story if you are not the story owner.
While we’re still working on identifying the underlying issue , we do know that the bug is triggered by players completing story missions as a group that include making a big decision or completing story missions as part of a group that check for the decisions you’ve made.
We will continue investigating this bug, but in the meantime, if you want to play it safe and lower the chances of running into this while doing group story, here are the quests you should complete solo (these are the story steps we’re aware of; there may be others).
— Chapter 5 —
Skritt
Set to Blow
Ogre
The Lost Chieftain’s Return
Grawl
Attempted Deicide
Quaggan
Evacuation
Hylek
Unholy Grounds
— Chapter 7 —
The Battle of Fort Trinity
Unfortunately, if you’ve already run into one of these issues, we cannot reset your progress or change your existing story path.
The problem is that there is literally no difference between a character who intentionally picked the Vigil and one who got sent there by the bug, so there’s simply no way to automatically fix affected characters. Our CS team does not have the ability to change your current quest or order, either, so it’s not something that we can manually fix on a case by case basis, either.
We will continue to monitor and update this thread as information comes in and changes are made.
Past/resolved issues:
Initial bug: Players skipped 18 levels of personal story content after completing “Kellach’s Attack” in a group.
Resolution: Affected players were reset back to the personal story step they were on before the skipped content.
Initial bug: Players who completed the story step where an order is chosen as part of a group ended up as part of the Vigil by default.
Resolution: This cause behind this issue was fixed in the 10/22 patch; it should not reoccur. Unfortunately, we have no way to retroactively fix this for players who have already been affected.
Affected character: Audreanna (Human Warrior 34)
Tag along character: Jill Yvon (Human Ranger 34)
Audreanna started the mission Kellach’s Attack (30). When entering Lion’s Arch, Mission changed to Forewarned is Forearmed (48).
1. Character name?
2. Race, lvl, server and Profession?
3. Quest which caused the skipping?
4. Does the party member who started the quest have the issue as well?
5. Other relevant details of the characters storyline?
6. What quest and quest level did you get skipped to?
7. If possible, provide a quest outline with only the relevant choice missions(where you have to choose one), if you can’t remember, no need.
8. Any other notes?
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1. My character is named Sahfur Pherraniux
2. My character is a human guardian level 31 on Jade Quarry.
3. I was on the level 30 Quest: Stealing Secrets. (The point where you “meet your friend”)
4. My friend who started the instance was not given this bug.
5. Ferocity, Noble, Missed Opportunity. I decided to join the whispers in the final decision quest.
6. the level 48 quest: Suspicious Activity
7. At the decisions for which stories -> Society Function -> Into the Woods ->Mortus Virge -> Track the Seraph -> The Sad Tale of the Ravenous -> The Trap.
8. I did not get a quest reward as the initiating player complted the quest, nor did I get a completion dialog such as “would you like to accept progress?”. I found this strange in particular. Additionally, the quest ends in Lions Arch. A bug fix for a stuck quest previously had been planned to take place in Lions Arch. I think they could be related.
Thats all my information, thank you very much. If possible, you could link to the other thread for discussion to filter out any off topic from this one further.
Have a great day!
Plants, As far as I know are still, still bending toward
the light! And if we dance, until the heart explodes,
It’ll make this place ignite!
Character Name: Idowu
Realm: Drakkar See (DE)
Level 30 story: I choose the organisation (Quest: “Ein Treffen der Gleichgesinnten”)
Skipped to: Level 48 “Alarmstufe Rot”
Character name: Xindi (human ranger, level 35 at time of story skipping, level 38 now)
Preskip was Kellach’s Attack, level 30 vigil mission.
Post skip was Forewarned is forearmed, level 48 vigil mission.
Affected Character: Undie
Tagalong Character: Zero Pagah
Zero Pagah initiated the quest, when I entered Lion’s Arch mission changed to Forewarned is Forearmed.
Name: Kira Lorelle (Human Elementalist)
Level 30 Story: We both chose the Order and we finished Stealing Secrets (lvl 30 mission). I know that I remember seeing it was a lvl 33 mission after that one, but then it randomly changed to lvl 48. I don’t know when exactly, but I believe it was when I went to Lion’s Arch.
Skipped to: Suspicious Activity (lvl 48)
Character: Vehelon Galefury
Story step before being put on a different story branch: Level 70 — fail at something and lose the respect of my comrades (Marshaling the Truth)
Husband’s account Fod.1069.
Character affected: Fod Derr – Norn – Ranger
Tag Along Character Not Affected: (my character) Venatte – Norn – Elementalist
Fod Derr started the mission Silent Warfare.
After entering Lion’s Gate, Fod Derr’s mission jumped to On Red Alert level 48
Name: Madam Mortis
Organization: Order of Whispers
Level 40 Story: Helping the Quaggan
Issue: Skritt appeared during next story instance to thank me instead.
Character name: Sleepea (human necro, level 29 at time of story skipping, level 35 now)
Preskip was after finishing level 28 Order of Whisper mission (The Trap)
Post skip is Suspicious Activities, level 48 mission.
Human warrior level 26
Server : Fort Ranik ( FR )
Name : Yoko Teralie
After i join the order of whispers i should talk to the apples seller ( Quest level 30, after the quest called “The trap” ) in Lion’s Arch and the quest skip to the level 48 quest when i enter the Lion’s Arch.
I do all my personal sotry with “Koume Lin” and he don’t have any problems with his sotry.
(Sorry for my bad english, i’m french).
Character: Aiyana Swift (Lvl 42 Norn Ranger)
Order: Order of Whispers
Mission after which story skipped: Lvl 33 Personal Story Mission “Down the Hatch”, after we rescued Demmi from the pirates. After the skip "Down the Hatch" doesn't even appear in Story Log. It was never fully completed, as the last step was to go to LA and talk to the Orders leader there.
I never got to complete this step.
Skipped to: Lvl 48 Personal Story “Suspicious Activity”.
Character Name: Nephthys Lifthrasir
Story: Right after “The trap” quest i see “stealing secrets” in my log, but after crossing the asura gate to lion arch I got my quest changed without interacting with nobody
Skipped to: Level 48 Suspicious Activity
Affected Character: Cathanin
Tagalong Character: Klastertaru
Level 30 Story.
Klastertaru started the quest, when I entered Lion’s Arch mission changed to “On red alert” (asura), level 48
1. Character affected: Tengi
2. Character grouped with and not affected: Ziranya (also the group leader)
3. We both have been doing the personal story together since the start of the game.
4. We were both on the step called: The Trap
5. This is where my personal story screwed up and went to step: Suspicous Activity (48)
6. Ziranya personal story correctly went to step: Stealing Secrets (i don’t know the quest level)
7. As the leader Ziranya picked Order of Whispers, as I was not able to pick as I was not the leader. This the point it did seem to screw up or right after this.
I am including some screen shots from both of our characters so you can see what our story lines look like:
Character Name: Spring Neko
Order: Priory and completed Queen’s Justice
Story step before skip: Dredging Up The Past (31)
Story skipped to: On Red Alert (48)
Character name: The Osa
Skipper from ’Kellach’s Attack’ to lvl 48 ‘Forewarned is forearmed’. I have choosen The Vigil Order and I am missing the lvl 30 quest ‘Fragile Peace’.
Thank You.
Skipped from Quest: Meeting of the Minds (we choose Durmand Priory)
To lvl 48: On Red Alert
Character Name:
Rhea Fackelschwung
Skipped from Quest: Assault Hill (we choose Vigil)
To lvl 48: Forewarned is Forearmed
Don’t know if it’s important, but the “stealing secrets” bug happened to my human mesmer Navannia Cortex before. So all three characters that I brought to that point of personal storyline get bugged.
it is the level 70 one.
we did the story in a group of 3-4 people with different decisions,
everything seemed fine until “Breaking the Bone Ship” after that characters say they know us even if we do not and the next step “Liberationg Apatia” is totally wrong.
Affected character: Bennedetto
Story step I was on before the skip: Stealing Secrets (lv 30) (did not complete)
Skipped to quest: Suspicious Activity (lv 48)
Character name: Sonjar
Server: Blacktide
Jumped from lvl30 quest to lvl48 quest Suspicious activity
I did this quest with a friend who initiated the quest and he was uneffected.
I really hope you will fix this bug or give us what we will miss xp and reward wise.
Character name: Abner
Server: Desolation
Jumped from lvl30 quest to lvl48 quest Suspicious activity
I did this quest with a friend who initiated the quest and she was uneffected.
I would appreciate it if you could provide a fix that will correct the situation for this character
I was questing with a friend, we were both on the same Sylvari storyline quest and when he chose his order we wanted to choose Whispers, but after he chose Whispers and I accepted his progress I ended up on the Vigil quest.
Character name: Mellorine Bell
Previous story quest: Trouble at the Roots
Current “changed” story quest: Flower of Death
Intended story quest: A Tangle of Weeds
Affected character: Pulguixx (asura elementalist 38)
Tag along character (instance owner): Rroxx (Asura guardian 47)
Organization: Drumand priory
Quest before skip: A meeting of the mind (level 30)
Quest after skip: On red Alert (level 48)