64-bit Client Beta FAQ

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Posted by: Fiea.5196

Fiea.5196

I have noticed the weird “chugs” here and there as well but never any crashes which is great. Seems like it doing some weird memory dump or something. All drivers are the latest available and sys is no slouch
4790k/z97/16gb/ssd/980ti

I have exactly the same issue, the game “freezes” for like 1-3 secs and then runs smooth again, just like OP, i think its when the memory is dumped (Happens every once in a while, approx same time i would have crashed on the 32bit client + half an hour).

My gaming rig is almost the same 4790k/z97/16gb/ssd raid0/970OC

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Posted by: quacthulhu.2546

quacthulhu.2546

I also can’t get Overwolf (anything that worked fine with the 32-bit client) to work right in the 64-bit client. It doesn’t lay over the game. I don’t know if it’s GW2’s fault or Overwolf’s.

I’m running both versions with the same settings, Windowed Fullscreen

EDIT: This seems to be Overwolf not having the 64-bit client on the game list. I’m attempting a rough edit of the gamelist file (always make back-ups first!) and will post in a separate thread if it works.

Edit2: The fix is here
https://forum-en.gw2archive.eu/forum/support/support/Overwolf-and-the-64-bit-client

Character Slot avoided Riot.
- – - — -- — – - -

(edited by quacthulhu.2546)

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Posted by: Beldin.5498

Beldin.5498

I also can’t get Overwolf (anything that worked fine with the 32-bit client) to work right in the 64-bit client. It doesn’t lay over the game. I don’t know if it’s GW2’s fault or Overwolf’s.

I’m running both versions with the same settings, Windowed Fullscreen

Rename gw2-64.exe to gw2.exe

You can rename the old 32-bit version before to something else to have a backup.

EVERY MMO is awesome until it is released then its unfinished. A month after release it just sucks.
Best MMOs are the ones that never make it. Therefore Stargate Online wins.

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Posted by: quacthulhu.2546

quacthulhu.2546

I also can’t get Overwolf (anything that worked fine with the 32-bit client) to work right in the 64-bit client. It doesn’t lay over the game. I don’t know if it’s GW2’s fault or Overwolf’s.

I’m running both versions with the same settings, Windowed Fullscreen

Rename gw2-64.exe to gw2.exe

You can rename the old 32-bit version before to something else to have a backup.

Except I intend to keep both, until it’s out of beta at least.
https://forum-en.gw2archive.eu/forum/support/support/Overwolf-and-the-64-bit-client is where I put my fix.

Character Slot avoided Riot.
- – - — -- — – - -

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Posted by: Loli Ruri.8307

Loli Ruri.8307

I have noticed the weird “chugs” here and there as well but never any crashes which is great. Seems like it doing some weird memory dump or something. All drivers are the latest available and sys is no slouch
4790k/z97/16gb/ssd/980ti

You and I pretty much have the same computer. Good game! I have an SSD as well, but couldn’t fit it in sig. Maybe I can try and squeeze it in.

Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.

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Posted by: ArmoredVehicle.2849

ArmoredVehicle.2849

Despite no official Linux support, I’d like to say thanks to ANet for this 64bit version. The game on my Linux system runs smoother than the 32bit one and it eliminated the need for me to reduce all settings to low to prevent crashes during large events.

I’ve just tested Tequatl with medium-high settings and the game maintained a solid 15-20+ fps with no crashes. Normal maps and dungeons are around 50-60+ fps (uncapped goes up to 80-100 depending on the area).

5/5 It was definitely a much needed update for this game.

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Posted by: Lociaz.4027

Lociaz.4027

Hello!

I just want to tell that 64bit client is good in performance BUT!
I have noticed a small thing that really disturbs me.
In 32Bit client the text on stuff like Npc name and peoples names are clear.
But in 64Bit client its a bit blurry and i have on same settings as 32bit.

I have latest drivers for my graphics card and monitor,
Im useing Nvidia GTX 680 4Gb and monitor is Asus VG248QE 24

Thanks in forward!

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Posted by: Nick.8256

Nick.8256

Yup nice setup and total overkill for this game lol. But I’ve been trying a few things to reduce the chugs/freezes without much luck. For example, I usually just run a fixed 1024mb page file but I have tried 16gb, none and system managed with no change (system managed being the worst for smoothness). I think its something they will have to work on and i am glad I am not alone in experiencing it. At least no crashes, ever, even with my crazy settings. They are insta-crash on karka and teq on the 32bit client

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Posted by: Shulkor.3670

Shulkor.3670

Tried the 64bit client soon as it was up.
Didn’t really notice any performance improvement.
4 second screen freeze only during world boss fights and normally happens shortly after i get the message about server hiding pets and other players on screen. It will only happen once.
Went back to the 32bit client with no issues what so ever.
I’ll try any updated 64bit clients when they are available.
I might even do a clean 64bit client install.

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Posted by: Sir Reginald.6534

Sir Reginald.6534

I used the 64 bit client yesterday just fine, and now when I’m starting it up there is a huge download, it says there are 338,932 files to download; however, the 32 bit client loads just fine with no download. I’m not sure what is going on, I even deleted and re-downloaded the client, but it keeps trying to download this huge file. Is anyone else experiencing this?

(edited by Sir Reginald.6534)

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Posted by: gloryfalling.4329

gloryfalling.4329

Game crashes every time I have to use the seed pod to visit the pale tree for any reason. A light in the darkness .. etc

—> Crash <—
Exception: c0000005
Memory at address 0000015c`6cf30390 could not be read
App: Gw2-64.exe
Pid: 13772
Cmdline:
BaseAddr: 000000013F560000
ProgramId: 101
Build: 54982
When: 2015-11-06T06:54:40Z 2015-11-06T01:54:40-05:00
Uptime: 0 days 0:00:37
Flags: 0

I’ve been having this issue too – checked it with another character’s story to see if it was all instances or just the Pale Tree. So far…just the Tree.

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Posted by: Tic Tac Toe.1482

Tic Tac Toe.1482

Thank you Anet!!!

I had no issues w/getting up and running on the 64-bit client, copied the .exe to the game folder, ran it, game downloaded/updated a few files and boom – I’m in.

I noticed 3 things (and I run vanilla gw2, no overlay or “gem” programs):
-slightly faster map load times, especially in HoT and LA
-no OOM crashes (yet…) and use of 3-5 gigs of ram use per task manager
-slightly faster FPS

i7 4770/Z87/16g corsair ram/nvidia 760 2g/2 ssd in raid0

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Posted by: Solid Gold.9310

Solid Gold.9310

I used the 64 bit client yesterday just fine, and now when I’m starting it up there is a huge download, it says there are 338,932 files to download; however, the 32 bit client loads just fine with no download. I’m not sure what is going on, I even deleted and re-downloaded the client, but it keeps trying to download this huge file. Is anyone else experiencing this?

Your not putting the 64bit client in the right place, if it’s not in your GW2 directory it will download the whole game again.

It needs putting into your GW2 directory with your Gw2.exe file and the Gw2.dat file.

Or create a new directory and move the Gw2.dat file and the Gw2-64.exe client into it.

You should have a small download when you run the 64bit client for the first time.

Jumping puzzles, love them or hate them, I hate them. Thread killer.

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Posted by: Devildoc.6721

Devildoc.6721

On the positive, I love that I don’t crash when the game uses over 2GB of RAM anymore.. on the negative.. this client has some pretty serious memory leaks, and I only have 8GB of RAM

I end up having to close and restart the client every so often to free up resources anyway.

Zapp – 80 Asura Afromancer

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Posted by: Wolfrunner.1973

Wolfrunner.1973

Well i managed to fix my chug/freeze problem that happened every hour .. after spending a few days talking with dev’s after opening a ticket, and trying multiple things like, the repair tool for gw2, and deleting caches and stuff, which I am eternally thankful for, they really are the best at getting back and wanting to help.

The one thing that sorted it out, I moved back to windows 7. As I upgraded to 10 before hand (if you have as well, might work for you to downgrade, as win10 is still in it’s early form). gw2 and win10 don’t seem to like each other on my rig.

So I’m now happily running gw2 on win7 on the 64 bit client, no problems at all, no crashes or freezes and all running at 60 fps (35-45 fps in large groups).

Hope that helps

win7 (gw2 64bit)
intel i7 4790k 4 ghz
nvidia 970
16gb ram

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Posted by: Beldin.5498

Beldin.5498

Tried the 64bit client soon as it was up.
Didn’t really notice any performance improvement.
4 second screen freeze only during world boss fights and normally happens shortly after i get the message about server hiding pets and other players on screen. It will only happen once.
Went back to the 32bit client with no issues what so ever.
I’ll try any updated 64bit clients when they are available.
I might even do a clean 64bit client install.

64-Bit has nothing to do with performance improvemt, it can even be a little slower
since all the pointers now have twice the length than under 32-Bit.

The only reason is that it can address much more memory, 4 TB instead of the
4 GB max with 32-Bit programms. However this can also now lead to the fact
that Windows makes usage of the swap file if it runs out of physical RAM.

EVERY MMO is awesome until it is released then its unfinished. A month after release it just sucks.
Best MMOs are the ones that never make it. Therefore Stargate Online wins.

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Posted by: kokabel.5728

kokabel.5728

Downloaded fine and worked fine, until I actually tried to play a little. Within 10 minutes my machine was giving me warnings about using up all the memory – not a crash like with the 32bit client, just a friendly warning of “stuff gonna be shut down real soon”. I’m on 8gb, and while I appreciate some of that goes towards running the OS etc, the 64bit client was eating up every single last bit of RAM that was available to it, really really fast.

Perhaps it is just a different manifestation of the memory leak problem? Kinda sucks. 32bit client still crashes out the end of most big meta events, making it real difficult to even want to play them.

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Posted by: Seth Moonshadow.2710

Seth Moonshadow.2710

So, other than what I have already noted as issues everything had been going great with the 64-bit client.

Now just about to the second, every 2 minutes there is about a 4-5 second hick up where everything pauses and then catches up in fast motion. Have the hardware requirements changed any for the 64-bit client?

| Dungeon Adventures | Blackgate | PvE | Lost Precipice | Gilded Hallow | Windswept Haven (soon)
http://www.dungeon-adventures.com

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Posted by: ChuyDog.7634

ChuyDog.7634

I could not find anything about this posted in this thread, if so please direct mt to the link…

My computer crashed (unrelated to GW2) an I reinstalled operating system from scratch. I am running Windows10 now and decided to install the 64 bit client from the website to have a fresh install. The download, install, and update process finished.

I wanted to put the program exe shortcut on my desktop for easy access. the only Gw2 files I could find are the ones I could find were in the Download folder:

GW2.dat
GW2.tmp
GW2-64.exe
GW2-64.tmp

I guess I was expecting it create a Guild Wars folder under Programs (64bit) and place more files.

The game is running slow even after adjusting the video settings (I have played other games and they run fine). Should I have installed the original disk and then moved the 64 bit files over?

Any suggestions?

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Posted by: Solid Gold.9310

Solid Gold.9310

ChuyDog.7634

It’s the same Gw2.dat file for the 32 and 64 bit client, you can forget about the other files.

So in a directory (Directory name unimportant, I put mine on drive C) you should have Gw2.exe (If you want to keep the 32bit client) the .dat file, and the Gw2-64.exe.

Make sure you run the Gw2-64.exe client, or your shortcut points to that file.

You will have a small download when you run the 64bit client for the first time.

I renamed my Gw2.exe file Gw2.bak so I couldn’t run it by mistake.

Jumping puzzles, love them or hate them, I hate them. Thread killer.

(edited by Solid Gold.9310)

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Posted by: Behellagh.1468

Behellagh.1468

At least stick it in a folder and not the root.

We are heroes. This is what we do!

RIP City of Heroes

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Posted by: Argon.1563

Argon.1563

Why do I have to re-download the 64 bit client every time I open it? I closed the game, and upon reopening it, it wants me to re-do the entire download.

Im not waiting another 4 hours for it to download. No.

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Posted by: Infraction.6137

Infraction.6137

I have noticed the weird “chugs” here and there as well but never any crashes which is great. Seems like it doing some weird memory dump or something. All drivers are the latest available and sys is no slouch
4790k/z97/16gb/ssd/980ti

I have exactly the same issue, the game “freezes” for like 1-3 secs and then runs smooth again, just like OP, i think its when the memory is dumped (Happens every once in a while, approx same time i would have crashed on the 32bit client + half an hour).

My gaming rig is almost the same 4790k/z97/16gb/ssd raid0/970OC

Getting these “freezes” as well.

I had my task manager open on the last one and noticed my CPU usage spike up to 100% during the freeze then back down into normal levels. My CPU is an I7-3770 3.4Ghz and I don’t get these freezes in the 32bit client.

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Posted by: Beldin.5498

Beldin.5498

I have noticed the weird “chugs” here and there as well but never any crashes which is great. Seems like it doing some weird memory dump or something. All drivers are the latest available and sys is no slouch
4790k/z97/16gb/ssd/980ti

I have exactly the same issue, the game “freezes” for like 1-3 secs and then runs smooth again, just like OP, i think its when the memory is dumped (Happens every once in a while, approx same time i would have crashed on the 32bit client + half an hour).

My gaming rig is almost the same 4790k/z97/16gb/ssd raid0/970OC

Getting these “freezes” as well.

I had my task manager open on the last one and noticed my CPU usage spike up to 100% during the freeze then back down into normal levels. My CPU is an I7-3770 3.4Ghz and I don’t get these freezes in the 32bit client.

Look at your memory usage .. and if you don’t have kitten listen to your harddisk.
With 64-bit client we now have more addressable memory than what our systems
have, and so virtuell memory will maybe be used again. However i’m not sure
how exactly Windows handles that, since 16 GB ram should normally not run
full, but with 8GB it can happen.

EVERY MMO is awesome until it is released then its unfinished. A month after release it just sucks.
Best MMOs are the ones that never make it. Therefore Stargate Online wins.

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Posted by: Phibes.4128

Phibes.4128

Does the 64-bit client update automatically as they change it? I’m assuming it does and that I do not have to periodically download “the latest version.”

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Posted by: Beldin.5498

Beldin.5498

Does the 64-bit client update automatically as they change it? I’m assuming it does and that I do not have to periodically download “the latest version.”

Yes it does. and even if you rename it to gw2.exe it will be updated with the new
64-bit version and not replaced by an updated 32-bit version.

EVERY MMO is awesome until it is released then its unfinished. A month after release it just sucks.
Best MMOs are the ones that never make it. Therefore Stargate Online wins.

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Posted by: nacario.9417

nacario.9417

During play sessions i get a few times huge fps spikes/lag/stutter that lasts for max 10 secs. If i am listening to anything in the background like utube it also stutters the sound while this lasts. This can happen at anytime, tho mostlikely in graphical intensive encounters, usually once per pvp match which results in me dying.

Is there a way to troubleshoot this? Gfx to alter in settings? It all happened after i started using the 64bit client, and ive always ran all gfx settings on max prior just fine.

Win 10, i7 3770k, SSD, gfx 680, msi 1155, 16 gb ram

If i were to go bk to 32bit client i would start crashing again, compared to the short unplayable stutter now.

Power Ranger PvP
I used to be a power ranger, now not sure anymore

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Posted by: Solid Gold.9310

Solid Gold.9310

Why do I have to re-download the 64 bit client every time I open it? I closed the game, and upon reopening it, it wants me to re-do the entire download.

Im not waiting another 4 hours for it to download. No.

Because your not putting the Gw2-64.exe client in the same directory as the original Gw2.exe and Gw2.dat file.

Either move the 64bit client to where the Gw2.dat file is or move the Gw2.dat file to where the 64bit client is.

It should look something like this…

Directory i.e

C:\Guild_Wars
(Files in directory)
Gw2-64.exe
Gw2.dat (Big file)
Gw2.exe (Not really needed)

(There will be a small download the first time you run the 64 bit client).

Jumping puzzles, love them or hate them, I hate them. Thread killer.

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Posted by: Sathorix.2430

Sathorix.2430

I’m runing win7 64 bits with 16gb ram and an amd graphic card.
I’ve downloaded gw2-64 and put it in the game folder, but when I start the game, it crashes

I’ve read on reddit that it could be that I have steam opened, but I haven’t

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Posted by: Solid Gold.9310

Solid Gold.9310

I’m runing win7 64 bits with 16gb ram and an amd graphic card.
I’ve downloaded gw2-64 and put it in the game folder, but when I start the game, it crashes

I’ve read on reddit that it could be that I have steam opened, but I haven’t

Is Windows 7 up to date with SP1 ?

Jumping puzzles, love them or hate them, I hate them. Thread killer.

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Posted by: Arya.9273

Arya.9273

I just wanted to thank Anet for releasing this 64-bit client, it has been a “lifesaver” for me. The game would crash frequently in WvW when zergs were fighting (very frustrating when you had to requeue and wait for another 30-60 minutes to get back in), and after HoT it would crash almost constantly, making WvW virtually unplayable.

I’ve had no issues with the 64-bit client so far (1). It uses up to 6 GB in WvW with no hiccups at all (I’m using maximum graphics settings at 2560 × 1440), while the 32-bit client would crash or become unstable whenever it exceeded 2 GB. My only gripe is that I wish this client had been available about a year ago when my WvW problems really started to become more frequent

(1) The only issue was not the client’s fault: I had Bitdefender Antivirus 2016 installed (just a trial version), and it would refuse the 64-bit client to start (32-bit version worked fine, though). This happened even though the firewall and real-time antivirus modules were disabled. My solution was simple: I uninstalled the trial version and will look for another AV solution.

BTW, some people here have tried the 64-bit client and said that they saw no performance improvements. I think they misunderstand the main purpose of this client: It’s an alternative for those people who experience crashes due to out-of-memory issues (people who use high graphics settings or other memory hungry settings). If your 32-bit client runs just fine, then stick to it (although you might consider using the 64-bit client anyway, since it’s more “future-proof”: If future updates/expansions consume more memory, your stable 32-bit client might become unstable later on).

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Posted by: Infraction.6137

Infraction.6137

I have noticed the weird “chugs” here and there as well but never any crashes which is great. Seems like it doing some weird memory dump or something. All drivers are the latest available and sys is no slouch
4790k/z97/16gb/ssd/980ti

I have exactly the same issue, the game “freezes” for like 1-3 secs and then runs smooth again, just like OP, i think its when the memory is dumped (Happens every once in a while, approx same time i would have crashed on the 32bit client + half an hour).

My gaming rig is almost the same 4790k/z97/16gb/ssd raid0/970OC

Getting these “freezes” as well.

I had my task manager open on the last one and noticed my CPU usage spike up to 100% during the freeze then back down into normal levels. My CPU is an I7-3770 3.4Ghz and I don’t get these freezes in the 32bit client.

Look at your memory usage .. and if you don’t have kitten listen to your harddisk.
With 64-bit client we now have more addressable memory than what our systems
have, and so virtuell memory will maybe be used again. However i’m not sure
how exactly Windows handles that, since 16 GB ram should normally not run
full, but with 8GB it can happen.

Everything else was normal. Memory was still not being hit too hard but the CPU spiked. I should add I am on Windows 10 since it seems some people that have had the same issues were on 10 as well. I am running with 16 GB of ram also and I am not noticing it spike up in usage.

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Posted by: Astrella.8930

Astrella.8930

sigh

64 bit client stopped my computer crashes for about a week, but now straight back to Machine_Check_Error blue screens, I’m so tired of this. I’ve tried everything, this computer’s only 2 months old I just want to be able to play my game.

And all support ever does is advice me to do the same steps I’ve done several times before already and told them I had.

(edited by Astrella.8930)

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Posted by: Beldin.5498

Beldin.5498

sigh

64 bit client stopped my computer crashes for about a week, but now straight back to Machine_Check_Error blue screens, I’m so tired of this. I’ve tried everything, this computer’s only 2 months old I just want to be able to play my game.

And all support ever does is advice me to do the same steps I’ve done several times before already and told them I had.

Its a problem with your hardware. Enduser programs can’t generate Bluescreens
they are mostly related to hardware or driver problems.

A Machine Check Exception (MCE) is a type of computer hardware error that occurs when a computer’s central processing unit detects a hardware problem.

Microsoft Windows displays the error using the blue screen of death containing the error message (the parameters inside the brackets vary):1

https://en.wikipedia.org/wiki/Machine-check_exception

STOP: 0×0000009C (0×00000004, 0×00000000, 0xB2000000, 0×00020151) “MACHINE_CHECK_EXCEPTION”

On Linux, a process (such as klogd2) writes a message to the kernel log and/or the console screen (usually only to the console when the error is non-recoverable and the machine crashes as a result):

https://www.google.de/search?q=Machine_Check_Error+blue+screen&ie=utf-8&oe=utf-8&channel=fs&gws_rd=cr,ssl&ei=kCZHVoDJCIHAPOeDrrAI

EVERY MMO is awesome until it is released then its unfinished. A month after release it just sucks.
Best MMOs are the ones that never make it. Therefore Stargate Online wins.

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Posted by: RoseTylor.8760

RoseTylor.8760

Not running on a laptop. Single video card. Windows7 64bit w/ SP1.
Both client versions in the same directory. 32 bit client is playable, but crashes often. 64 bit client will load, login, but hit play and error out:

“Unable to initialize 3D output. Please verify that you have installed DirectX 9 and an updated video driver.”

Attempted 64bit client after each step, but same error every time.
Latest version of drivers on Nvidia GeForce GTX 560 Ti. Reboot.
Installed DirectX 9. (Already had DirectX 11 installed, no mod to DX11) Reboot.
Deleted all 64 bit folders and files. Reboot. Redownloaded 64 bit client. Reboot.
Nvidia Control Panel > Manage 3D Settings > Program Settings. Confirmed GW2 was listed. Specifically added the GW2 64 bit client to the list. Reboot.
Run 64 bit client as administrator.
Renamed Gw2-64.exe to Gw2.exe

Next steps?

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Posted by: Llethander.3972

Llethander.3972

While trying to do the main story quest “A Light in the Darkness”, where you travel to the Grove with Trahearne to meet with the Pale Tree, as soon as I hit the loading screen leading up to the Amphalos Chamber the game crashes with the following error:


—> Crash <—
Exception: c0000005
Memory at address 000001cd`8cd10390 could not be read
App: Gw2-64.exe
Pid: 11060
Cmdline:
BaseAddr: 00007FF70A520000
ProgramId: 101
Build: 55043
When: 2015-11-15T20:37:42Z 2015-11-15T12:37:42-08:00
Uptime: 0 days 0:00:36
Flags: 0

—> System <—
Name: GAMEMACHINE
IpAddr: 192.168.1.12
Processors: 12 [GenuineIntel:6:15:2]
OSVersion: Windows 6.2 (64 bit)

—> System Memory <—
Physical: 10966MB/16279MB 67%
Paged: 11906MB/18711MB 63%
Virtual: 134214181MB/134217727MB 3%
Load: 32%
CommitTotal: 6804MB
CommitLimit: 18711MB
CommitPeak: 7392MB
SystemCache: 11038MB
HandleCount: 50048
ProcessCount: 101
ThreadCount: 2224

—> Process Memory <—
Private: 2984MB
WorkingSet: 2034MB
PeakWorkingSet: 2393MB
PageFaults: 1883083

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 611.85 416966
Programmer Data 388.86 203833
VRAM 287.87 18007
Game 196.72 113397
VRAM – Gr Postproc 130.39 20
Content 129.81 37301
Uncategorized 127.71 191092
Engine 99.04 72078
Art Assets 62.83 5141
Text 60.74 8085
Collections 59.71 1578
Dictionary 58.73 258
Gr 58.10 35393
Character Models 42.22 120
Composite Models 39.91 96
Composite Tex 38.51 78
Composite Tex Pool 38.51 78
Collide 32.46 16900
VRAM – Gr Shadow 32.00 1
VRAM – DirectX Geo Buffers 30.56 1520
VRAM – DDI Shader 26.35 15834
VRAM – Gr Geometry 22.64 310
Model-Programmer 21.98 21356
I/O 20.11 1303

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
VRAM – Gr Postproc 130.39 20
Content 129.81 37301
Uncategorized 127.71 191092
Text 60.74 8085
Dictionary 58.73 258
Composite Tex Pool 38.51 78
Gr 38.34 2275
VRAM – Gr Shadow 32.00 1
VRAM – DirectX Geo Buffers 30.56 1520
VRAM – DDI Shader 26.35 15834
VRAM – Gr Geometry 22.64 310
Model-Programmer 21.95 21025
Archive 18.70 268
Collide Havok 13.50 14495
Collide 13.34 1687
Audio FMOD 9.90 1675
Gr Umbra 9.28 2132
VRAM – UI Textures 8.37 215
Prop Packfile 6.59 147
VRAM – Map Env Tex 6.36 17
Frame 5.76 81
Collide Mesh 5.62 718
VRAM – Composite Tex 5.50 6
Prop Models 5.44 4268

—> Game Context <—
MapId: 712
Flags: 0×241
ElapsedTime: 00:00:04

—> World State <—
<WorldState BufferCapacity=“61028352” BufferUsed=“1568306” DrawCalls=“9” Fps=“34” EffectLights=“0” Lights=“0” Materials=“5” Particles=“0” Submodels=“9” TextureLoadsPending=“728” TextureMemory=“469192072” Triangles=“20” VerticesSoftwareTransformed=“0” VideoMemoryTotal=“26350696” CameraPos=“17367.3, 1632.98, -4133.4” CameraFwd=“-0.968387, -0.107817, 0.224951” MapName=“0SpOW.8JzEg” MapNamespace=“iyMqZ” MapSector=“IJwR+.u28LS” MapType=“Instance” MapFloor=“2” MapId=“712” MapGuid=“C8BA4745-FEAF-4A80-8C4C-A0835963B591” MapTimeOfDay=“1.000000” PlayerFacing=“-0.993693, -0.112135, 0” PlayerPos=“16947.7, 1586.25, -3955.92” PlayerVelocity=“0, 0, 0” />

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10240.16384 (64/32-bit compatible)]

—> Thread 0×10fc <—

—> Trace <—
Pc Rt : Args
00007ff7`0a60832c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`0a608108 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`0a60860f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`0a5c026e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`0a5c001f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`0a5bff73 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`0a57ce51 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`0b34a868 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`0a96532f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`0b2e1167 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`0b2dcb8e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`0b2dd91a 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`0b2d3072 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`0abf4848 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`0a9f8c50 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`0a9f6a6e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`0a9f6694 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`0a9f7b76 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`0a9f604f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`0a7fc149 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`0a982607 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`0a9827ae 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ffd`bc6c2d92 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ffd`be239f64 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

—> Thread registers <—
rax=0000000000000001 rbx=000001cd8cd10390 rcx=00007ff70be14090
rdx=000001cd8cd10390 rsi=000000718cd100e0 rdi=000000718cd10390
rip=00007ff70a60832c rsp=0000007123e5eba0 rbp=0000007123e5f278
r8=0000007123e5eca0 r9=0000000000000000 r10=000000711f87a000
r11=000000000000000c r12=0000000000000618 r13=00000071ad17adf0
r14=0000000000000000 r15=0000000000000040
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202

rcx-32 00007FF70BE14070 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
rcx 0 00007FF70BE14090 0bb31d18`00000003 0be13f00`00007ff7 00000000`00007ff7 00000000`00000000
rcx
32 00007FF70BE140B0 00000000`00000000 00000003`00000000 00007ff7`0bb31d10 00007ff7`0be18100
r8-32 0000007123E5EC80 00000000`00000001 00007ff7`0a9a10a9 00000071`8cd10390 00007ff7`ffffffff
r8 0 0000007123E5ECA0 0be14090`00000001 8cd10390`00007ff7 00000001`000001cd 0000000c`00000003
r8
32 0000007123E5ECC0 00000000`00000000 00007ff7`0be13f00 8cd10390`00000001 23e5ecc8`000001cd

—> Code <—
00007ff7`0a60830c 488b4424 20488941 44488b5c 2440488b H.D$ H.ADH.\$H. 00007ff7`0a60831c 5b34488b 4c244048 8b4904e8 64b4f9ff [4H.L$H.I..d…
00007ff7`0a60832c 8b0b0faf c8488b44 2440488b 40348908 …..H.D$H.4..
00007ff7`0a60833c 4883c430 5bc36690 57820e00 6a820e00 H..0[.f.W…j…
00007ff7`0a60834c 8f820e00 b1820e00 15830e00 d3820e00 …………….
00007ff7`0a60835c 07830e00 15830e00 15830e00 15830e00 …………….

—> Stack <—
00000071`23e5eba0 00007ff7`0be14090 00007ff7`0a5a3071 00007ff7`0be15774 00007ff7`0a5f208e .......q0Z.....tW....... _..... 00000071`23e5ebc0 000001cd`8cd10390 00000071`00000001 00000071`afe82438 00007ff7`0a608108 ............q...8$..q.....`..... 00000071`23e5ebe0 00000071`23e5eca0 00007ff7`0a60832c 00007ff7`0be15774 00000071`8cd29fb0 ...#q...,.`.....tW..........q... 00000071`23e5ec00 00000000`00000000 00007ff7`0a60860f 00007ff7`0be14090 000001cd`8cd10390 ..........`......…………..
00000071`23e5ec20 00000071`23e5eca0 00007ff7`0a608538 00000071`23e5f040 00000071`9ade6030 …#q…8.`…....#q...0`..q... 00000071`23e5ec40 00000001`00000001 00007ff7`0a969556 00000000`970308c5 00007ff7`0a5c026e ........V...............n.\..... 00000071`23e5ec60 00000071`23e5f040 00000071`23e5eca0 00000071`8cd10390 00000071`00000000 @..#q......#q.......q.......q... 00000071`23e5ec80 00000000`00000001 00007ff7`0a9a10a9 00000071`8cd10390 00007ff7`ffffffff ....................q........... 00000071`23e5eca0 0be14090`00000001 8cd10390`00007ff7 00000001`000001cd 0000000c`00000003 .....……………………..
00000071`23e5ecc0 00000000`00000000 00007ff7`0be13f00 8cd10390`00000001 23e5ecc8`000001cd ………?…………………#
00000071`23e5ece0 23e5ecc0`00000071 8cd10394`00000071 00000000`000001cd 00000071`00000000 q……#q……………….q…
00000071`23e5ed00 00000071`23d36000 00000071`ace51500 00000000`00000001 00007ff7`0a9a0929 .`.#q…….q………..)…….
00000071`23e5ed20 0be15640`00000002 00000000`00007ff7 00000108`00000000 00000014`00000008 ….V.......................... 00000071`23e5ed40 00000071`23e5f208 00007ff7`0a85c4bf 23e5ed50`ace51000 23e5ed48`00000071 ...#q...............P..#q...H..# 00000071`23e5ed60 23e5ed40`00000071 00000000`00000071 00000000`00000000 00007ff7`00000000 q.....#q…………………..
00000071`23e5ed80 00000071`ffffffff 00000000`00000000 00000000`00000000 00000071`23e5edb0 ….q………………….#q…
00000071`23e5eda0 00000071`ad17aee8 00007ff7`0a9b18e3 00000000`00000000 00000000`00000000 ….q………………………
00000071`23e5edc0 00000071`00000001 00000071`ace51010 0000000c`00000010 00000000`00000008 ….q…….q……………….
00000071`23e5ede0 00000000`00000000 00007ff7`0a9b22c7 00000071`23e5efa0 00000071`23e5eeb0 ………"………#q……#q…
00000071`23e5ee00 00000071`1f87a2e0 00000071`1f87a350 00007ff7`0a9b2100 00000000`00000000 ….q…P…q….!…………..
00000071`23e5ee20 00000000`00020000 00000000`00010000 00000000`0000001c 00000000`00020000 …………………………..
00000071`23e5ee40 00000000`00010000 00000071`23e5efd0 00000071`1f87a000 00000000`0001c000 ………..#q…….q………..
00000071`23e5ee60 00000071`1f87a000 00007ff7`0a9b2d0c 00000000`0001c000 00007ff7`0a6403e0 ….q….-…………….d…..
00000071`23e5ee80 00000071`1f87a200 00000071`1f87a270 00000000`00000001 00000000`00000000 ….q…p…q……………….
00000071`23e5eea0 00000000`00020000 00000000`00010000 00000071`23e5efd0 00000071`23e5eed0 ……………….#q……#q…
00000071`23e5eec0 00000071`23e5ef01 00000071`23e5efa0 00000071`00000001 00007ff7`0a9a00f2 …#q……#q…….q………..
00000071`23e5eee0 00000071`1f87a000 00007ff7`0a9afe00 00000071`00000008 00000000`0001c000 ….q……………q………..
00000071`23e5ef00 00000000`0001c000 00007ff7`0a5a3071 00007ff7`0be156f0 00007ff7`0a9b10a7 ……..q0Z……V…………..
00000071`23e5ef20 000001d3`92f7d362 00000001`00000001 00000000`00000008 00000071`1f87a000 b………………………q…
00000071`23e5ef40 00000071`83e3a400 00007ff7`0a60832c 00007ff7`0be156f0 00000071`1f87a200 ….q…,.`……V……….q…
00000071`23e5ef60 00000071`00000000 00000071`9ade6030 00000071`8cd10390 00007ff7`00000006 ….q…0`..q…….q………..
00000071`23e5ef80 00000071`afe82438 00007ff7`0a608108 00000071`9ade6030 00000071`8cd10390 8$..q…..`…..0`..q…….q…

—> Error Logs <—
Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
Texture missing mip chain: 0×064152
Texture missing mip chain: 0×064150
Texture missing mip chain: 0×06414f
Texture missing mip chain: 0×064151
Texture missing mip chain: 0×0ef3bf
Texture missing mip chain: 0×0ebc48
Texture missing mip chain: 0×0ebc49

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×13c2
Version = 10.18.0013.5891
Description = NVIDIA GeForce GTX 970
Compat = 0×00100000
VidMem = 0 MB

I am using the 64-bit beta launcher and have already tried repairing the game to no benefit.

The 32-bit launcher, however, loads in without issue.

(edited by Llethander.3972)

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Posted by: DeadShotz.7895

DeadShotz.7895

I updated to the latest “November Update” for Win 10 today and now my 64 bit client will not work. Worked great yesterday now, I can load the client and log in. When I hit “play” the client goes away and the game will not load. I redownloaded the 64 bit client but the same thing happens. The 32 bit client works though. I may see if I can uninstall the windows update to see if that fixes it.

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Posted by: Swift.1930

Swift.1930

-Zero crashes pre-HoT. Okay, maybe four in three years.
-Thousands of crashes at HoT launch. Quite a few nasty bluescreens (poor computer…). Updated video card drivers and cut the crashes down to 1 or 2 per hour. Only one bluescreen since.
-Read up on crashes and assumed that my hourly crashes may have been due to memory or something else; subsequently I found and tried out the 64-bit client. That raised me to ~6 crashes per hour.

Haven’t really changed my windows setup since running pre-HoT flawlessly; what’s going on, exactly? Computer’s clean; I keep a very neat system tray and process pool, and I never let junk like Norton near my computer. Only thing I can think of that might be messing with things is the SLI build, but that would be manifesting in a stutter issue rather than hourly crashes. Everything runs butter-smooth (even in zergs) and cool (a little lukewarm during zergs) until crashes. Crashes do appear to occur more often during large events/bosses, but I have had them happen when I’m completely alone in vanilla maps as well. Thus I decided that it’d have to be a memory leak, which is why I tried out the 64-bit client. But more crashes than 32-bit? (I know what beta means, and wouldn’t have questioned old client if it wasn’t crashing regularly; however, the 64-bit client crashes a good 300% more often.)

There’s very little in GW2 that even tries to graphically or processorly or memorily challenge my PC, so I don’t get why I can’t run the game anymore with either client… =/

Been there, punned that.

Ehmry Bay Guardian

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Posted by: OGDeadHead.8326

OGDeadHead.8326

@Swift: have you tried stresstesting your ram? It’s worth a shot imho.

http://www.memtest86.com/

Win10 pro | Xeon 5650 @ 4 GHz | R9 280x toxic | 24 Gig Ram | Process Lasso user

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Posted by: nacario.9417

nacario.9417

During play sessions i get a few times huge fps spikes/lag/stutter that lasts for max 10 secs. If i am listening to anything in the background like utube it also stutters the sound while this lasts. This can happen at anytime, tho mostlikely in graphical intensive encounters, usually once per pvp match which results in me dying.

Is there a way to troubleshoot this? Gfx to alter in settings? It all happened after i started using the 64bit client, and ive always ran all gfx settings on max prior just fine.

Win 10, i7 3770k, SSD, gfx 680, msi 1155, 16 gb ram

If i were to go bk to 32bit client i would start crashing again, compared to the short unplayable stutter now.

Bump. Anyone else experiencing this, tips? They still going strong

Power Ranger PvP
I used to be a power ranger, now not sure anymore

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Posted by: Llethander.3972

Llethander.3972

During play sessions i get a few times huge fps spikes/lag/stutter that lasts for max 10 secs. If i am listening to anything in the background like utube it also stutters the sound while this lasts. This can happen at anytime, tho mostlikely in graphical intensive encounters, usually once per pvp match which results in me dying.

Is there a way to troubleshoot this? Gfx to alter in settings? It all happened after i started using the 64bit client, and ive always ran all gfx settings on max prior just fine.

Win 10, i7 3770k, SSD, gfx 680, msi 1155, 16 gb ram

If i were to go bk to 32bit client i would start crashing again, compared to the short unplayable stutter now.

Bump. Anyone else experiencing this, tips? They still going strong

This is the same as what I’ve been dealing with. I haven’t found any way around it.

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Posted by: Soul.6572

Soul.6572

During play sessions i get a few times huge fps spikes/lag/stutter that lasts for max 10 secs. If i am listening to anything in the background like utube it also stutters the sound while this lasts. This can happen at anytime, tho mostlikely in graphical intensive encounters, usually once per pvp match which results in me dying.

Is there a way to troubleshoot this? Gfx to alter in settings? It all happened after i started using the 64bit client, and ive always ran all gfx settings on max prior just fine.

Win 10, i7 3770k, SSD, gfx 680, msi 1155, 16 gb ram

If i were to go bk to 32bit client i would start crashing again, compared to the short unplayable stutter now.

Bump. Anyone else experiencing this, tips? They still going strong

Both me and my girlfriend are experiencing these ‘freezes’ as well. They usually only last a second or three tops.
My setup: W10 64 bit pro 4670K AMD 7950, SSD, 8GB ram
Her setup: W10 64 bit pro 3570K GTX 970, SSD, 8GB ram

Looking at other replies it seems it has something to do with the way Gw2 interacts with W10. At any rate it would be cool if it could be fixed

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Posted by: Digital Dragon.2697

Digital Dragon.2697

Is there a way to verify you are using the 64 bit version?

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Posted by: Llethander.3972

Llethander.3972

Is there a way to verify you are using the 64 bit version?

Open the task manager and watch the memory values for the GW2 task. If it goes over around 3.5gb (3500mb) or so then you’re using the 64 bit launcher.

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Posted by: Solid Gold.9310

Solid Gold.9310

Is there a way to verify you are using the 64 bit version?

Rename the Gw2.exe to Gw2.bak

Then you can only run the 64bit client.

And you will see the Gw2-64.exe client running in task manager which will be using some percentage of your CPU.

Jumping puzzles, love them or hate them, I hate them. Thread killer.

(edited by Solid Gold.9310)

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Posted by: Karob.1729

Karob.1729

Task bar effects: My laptop only has 4 GB of RAM, but I decided to try the 64-bit client just to see if I could spot any differences in performance or behavior. The only difference I’ve noticed is that, when using the 64-bit client, my Windows task bar does not bug out. (After playing Guild Wars 2 with the 32-bit client, the task bar acts as if the mouse is always hovering over it, highlighting icons and displaying tooltips when in fact the mouse is not near the task bar.)

I have not tried the 64-bit client with the single most FPS eating event in the game (in my experience), Frozen Maw, yet.

Concerning lag spikes: The game would occasionally freeze while playing on the 32-bit client on my laptop with 4 GB of RAM. After some investigation, I discovered that the freezing occurred whenever Chrome was updating itself and whenever Windows Update would automatically start checking for updates, both of which use a considerable portion of my memory. Closing Chrome and (not recommended) disabling Windows Update solved the issue for me. (This is not feedback on the 64-bit client, and I only include it for the sake of those who report here getting lag spikes on both 32-bit and 64-bit clients, as a possible source.)

Why can’t I feed Mawdrey II with Black Lion Chests?

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Posted by: Phoebe Ascension.8437

Phoebe Ascension.8437

I programmed somehow (finally got it to work after months of trying) managed to make super special keys on my mouse to do a skill in game (like the toggle scroll on /off). Those buttons are not recognized by gw2 itself.

Now the problem: 64 bit they don’t work. Re-opening 32 bit works fine… It was way to hard to setup to now just copy to 64 bit, the software also doesn’t give an option to copy past or change the allocation. I tried a lot of combinations, but didnt managed to get it right

Any advice? This is very annoying as my elite skills and nr 7 skill are not only usefull by clicking.

Update: You cannot change the map folder but you can add/remove games, by choosing their .exe file. Wich is how I added 64 bit exe-file. Now both clients work. This spared a lot of work, cause setting up the keybypass structure to make mouse buttons ingame work that are not recognized by gw2 is very complex. I didn’t wanna do it again.

Legendary weapons can be hidden now!
No excuse anymore for not giving ‘hide mounts’-option
No thanks to unidentified weapons.

(edited by Phoebe Ascension.8437)

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Posted by: Solid Gold.9310

Solid Gold.9310

I programmed somehow (finally got it to work after months of trying) managed to make super special keys on my mouse to do a skill in game (like the toggle scroll on /off). Those buttons are not recognized by gw2 itself.

Now the problem: 64 bit they don’t work. Re-opening 32 bit works fine… It was way to hard to setup to now just copy to 64 bit, the software also doesn’t give an option to copy past or change the allocation. I tried a lot of combinations, but didnt managed to get it right

Any advice? This is very annoying as my elite skills and nr 7 skill are not only usefull by clicking.

Update: You cannot change the map folder but you can add/remove games, by choosing their .exe file. Wich is how I added 64 bit exe-file. Now both clients work. This spared a lot of work, cause setting up the keybypass structure to make mouse buttons ingame work that are not recognized by gw2 is very complex. I didn’t wanna do it again.

Try Xpadder

Jumping puzzles, love them or hate them, I hate them. Thread killer.

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Posted by: Johan Skold

Previous

Johan Skold

Lead Engine Programmer

Next

A couple of fixes went out with today’s build:

- The crash that happens immediately upon launching the client (error code c000001d) should no longer happen.
- The crash in the “A Light in the Darkness” story mission should be fixed.

We’re also working with nVidia to get the SLI profile and Optimus properly configured.

Not sure if this question has been asked, but I can’t find it in the FAQ (or if it is in the FAQ, the answer wasn’t clear), will the 64-bit client update itself, or will I have to download it everytime there is an update for it? I’m assuming the former, but I’m just checking.

It updates itself, just like the 32-bit client does.

Has anyone figured out the greyed out Hi-res textures checkbox? My system doesn’t have it greyed out. Nvidia GeForce GTX 980, Win 7 Ultimate 64-bit SP1 here. Could that be related to the reported blurriness? Or that sounds more like Anti-aliasing settings issues?

It is a CPU feature that is not being identified correctly. There is no workaround besides switching CPU as it’s tied to hardware. It will be fixed in a future build.

It makes me do it too if I select the 64-exe. The only way I figured out how to do it without re-downloading was to drag the 64-exe over the 32-exe in the gw2 folder. There has got to be a way to make this automatic.

It will be made automatic before leaving beta.

I’m having the same issure and I will provide the screenshots.
After logging in, I could immediately see the difference between the clients, but…
On these screenshots, there is no noticeable difference:
32bit test
64bit test

The problem is that the screenshots are both crystal clear. So I had to play in windowed mode to show the difference!
32bit windowed
64bit windowed

TLDR: Click here for animation!

This animation is great! Thanks a ton!

Downloaded 64Bit client this afternoon and have been seeing some nice increases in FPS, without stuttering and load times reduction for sure.. but at the expense of having massive screen colour blooms randomly shooting out at me.. making it pretty much unplayable at times (and getting more frequent).

Whoa, that screenshot is interesting to say the least. Not really sure what could cause this, but we’ll sure investigate. Thanks for the report!

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Posted by: Yuna Zu Heltzer.3875

Yuna Zu Heltzer.3875

have many crash since yesterday, like the client have lost the connection with the server, major lag more than 30sec…. at many place around the world but the bigger place for the lag/disconnect is in lion arch or in big map. error connection i have for this one is code =7:11:3:191:101

Attachments: