Client Crashing constantly [Merged]

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

In Twitter they are inviting Live Chat for Haloween, instead of fixing up this crap

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Client Crashing constantly [Merged]

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Posted by: Warlock.7136

Warlock.7136

client is crashing repeatedly, virus scans show that computer is clean of both regular and rootkit viruses. this only started after last update. crash logs were sent, last crash shortly before this post. stopped playing for now.

(edited by Warlock.7136)

Client Crashing constantly [Merged]

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Posted by: Diefzix.5468

Diefzix.5468

How many of us are there suffering unplayable games and persistent crashes?
I’ve contributed my own reports a few times (OOM 10 seconds – 2 mins, lowest possible settings, updated Nvidia & 32-bit W7), but for each ever-lengthening thread, not so much as a peep out of Anet.

Look, Guild Wars 2 is still my top favourite MMO (I miss playing like burning and it especially hurts that I’m missing out on Halloween!), however dev responses have left a lot to be desired. The situation has been summed up numerous times by other players (32-bit & 64-bit both affected, Nvidia and other cards) and it’s clear that the surge of problems started last Friday at the Halloween/HoT update.

It has been a full week and we’ve waited patiently, please someone respond and tell us what the issue is and whether it is even being looked into.

Thank you.

Client Crashing constantly [Merged]

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Posted by: Kylden Ar.3724

Kylden Ar.3724

How many of us are there suffering unplayable games and persistent crashes?
I’ve contributed my own reports a few times (OOM 10 seconds – 2 mins, lowest possible settings, updated Nvidia & 32-bit W7), but for each ever-lengthening thread, not so much as a peep out of Anet.

Look, Guild Wars 2 is still my top favourite MMO (I miss playing like burning and it especially hurts that I’m missing out on Halloween!), however dev responses have left a lot to be desired. The situation has been summed up numerous times by other players (32-bit & 64-bit both affected, Nvidia and other cards) and it’s clear that the surge of problems started last Friday at the Halloween/HoT update.

It has been a full week and we’ve waited patiently, please someone respond and tell us what the issue is and whether it is even being looked into.

Thank you.

Hear hear!

It would be a little easier to take if we knew they were working on it and would specify when it’s fixed. I keep hoping every time I see a ‘Fixed a client crash’ only to have my hopes shattered in 10 minutes….

Kylden
Leader of TACO mini-roamer guild, Kaineng.

Client Crashing constantly [Merged]

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Posted by: Eagelseye.6312

Eagelseye.6312

I just crashed twice in space of 10 mins while levelling a low character in WF region. This is just crazy.

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Client Crashing constantly [Merged]

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Posted by: Danaj.3014

Danaj.3014

kittening beautiful i just got disconnected to character select immediately after beating the Thaumanova Reactor fractal and didn’t receive my reward

Client Crashing constantly [Merged]

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Posted by: jliu.8536

jliu.8536

same. keep crashing, but at least i SOMETIMES finish the events before it crashes. imac 5k machine.

fix?? =(

Client Crashing constantly [Merged]

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Posted by: SpookyElectric.1507

SpookyElectric.1507

I can’t stay logged in for more than ten to twenty minutes. Very frustrating when you’re participating in events or your story to get booted out completely, then rejoin having lost all of your progress and/receiving no credit.

I understand this is probably due to the memory leak issue, but I’ve never had these kinds of problems before the expansion. I’ve run the repair, decreased graphics, and so froth, but no luck so far. Really hope this gets fixed soon so I don’t have to move on to a different game.

Client Crashing constantly [Merged]

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Posted by: EllieP.3174

EllieP.3174

I constantly am crashing, especially in the new maps. I don’t crash as much in core Tyria, but I do crash frequently (especially in more populated maps such as LA or the Labyrinth.) Usually I can stay 5-20 minutes with no crashing… but sometimes I crash as soon as I load up a character, try to say something in chat, or open a box.

It’s getting to the point where I’m avoiding joining pvp/dungeons and assisting in guild missions just because the chance of me crashing is so high, and I’m missing out on several achievements I would have gotten had I not crashed.

Hopefully this gets fixed soon – kicker is, I never crashed before HoT, even in the betas. I’ve re-installed, repaired the files, etc, and I always run the game on minimal graphics… nothing seems to have worked.

Champion Hunter/Illusionist/Phantom/Magus – [DEAD]

Client Crashing constantly [Merged]

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Posted by: weskay.9217

weskay.9217

Echoing pretty well everyone else in here. The game has been perfectly fine pre-expansion. Post-expansion, I crash about 5 times a day on average. Sometimes mid-fight, sometimes just at random. It really is quite frustrating.

www.vanquishing.enjin.com

Client Crashing constantly [Merged]

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Posted by: Valiant.8016

Valiant.8016

I have to say, as a Mac user I’m pleased to hear that the crashes no longer seem to be isolated to Macs anymore. That’s not meant to be malicious, as when I heard the Mac subforum was done away with, maybe A.Net decided to give Mac users the finger. But if this is bleeding out to all users with the same preemptive problem(maps with large amounts of players), then I’m still holding out that maybe if and when these issues are fixed, it might improve the lot of Mac players, even if that isn’t what the devs intended.

Client Crashing constantly [Merged]

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Posted by: Kylden Ar.3724

Kylden Ar.3724

I have to say, as a Mac user I’m pleased to hear that the crashes no longer seem to be isolated to Macs anymore. That’s not meant to be malicious, as when I heard the Mac subforum was done away with, maybe A.Net decided to give Mac users the finger. But if this is bleeding out to all users with the same preemptive problem(maps with large amounts of players), then I’m still holding out that maybe if and when these issues are fixed, it might improve the lot of Mac players, even if that isn’t what the devs intended.

I can’t blame you. I would not try to game on a mac, but that’s just because I work in IT and all my work stuff is also PC.

Kylden
Leader of TACO mini-roamer guild, Kaineng.

Client Crashing constantly [Merged]

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Posted by: Lanfeare.6502

Lanfeare.6502

I am crashing every time I start the client, get to the log on screen and bang down it goes.

Client Crashing constantly [Merged]

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Posted by: Eagelseye.6312

Eagelseye.6312

I thought that the developers at WoW way back in 2010ish were the worst. I am now proved wrong. Feels foolish to have brought the expansion.

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Client Crashing constantly [Merged]

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Posted by: Valiant.8016

Valiant.8016

I can’t blame you. I would not try to game on a mac, but that’s just because I work in IT and all my work stuff is also PC.

In fairness, I bought this iMac for college and media viewing(mostly anime). I like it because viruses are more often tailored for Windows OS. Ran Malwarebytes for the first time in 2 years since I had this, didn’t find a thing.

I’m majoring in IT(more programming than hardware), but I suspect I’ll reach a point where running Windows on a virtual machine won’t cut it. Thus far it’s been incredibly convenient having a huge display without the bulky separate case, so it’s not like I find it lacking in any sense until I try to play games on it.

Client Crashing constantly [Merged]

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Posted by: Sephalo.5407

Sephalo.5407

ARENANET REPLY TO THIS THREAD PLEASE!

- Unable to play GW2 properly ever since HoT launched because of crashing the minute I login…

Client Crashing constantly [Merged]

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Posted by: Rincewind.4285

Rincewind.4285

Having the same but only seems to happen in boss fights

—> Crash <—
OOM: Heap, bytes=184168,
App: Gw2.exe
Pid: 8116
Cmdline:
BaseAddr: 00200000
ProgramId: 101
Build: 54779
When: 2015-10-31T15:00:35Z
Uptime: 0 days 0:18:51
Flags: 0

—> System <—
Name: ALLANS_PC
IpAddr: 192.168.0.5
Processors: 12 [GenuineIntel:6:13:7]
OSVersion: Windows 6.2 (64 bit)

—> System Memory <—
Physical: 23907MB/32706MB 73%
Paged: 25636MB/37570MB 68%
Virtual: 163MB/ 4095MB 3%
Load: 26%
CommitTotal: 11934MB
CommitLimit: 37570MB
CommitPeak: 13785MB
SystemCache: 8359MB
HandleCount: 175512
ProcessCount: 154
ThreadCount: 2536

—> Process Memory <—
Private: 3264MB
WorkingSet: 2924MB
PeakWorkingSet: 2924MB
PageFaults: 7464068

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
VRAM 1517.02 19487
Root 1089.11 1792584
Art Assets 513.54 18392
Programmer Data 430.23 519446
VRAM – Composite Tex 361.82 348
VRAM – Prop Tex 338.09 1369
Anim Import Models 243.91 848
Anim Import Packfile 243.91 848
VRAM – Character Geo 229.54 1205
VRAM – Gr Postproc 219.38 20
Engine 203.20 326731
Game 139.77 118297
Character Models 134.65 2971
Gr 125.28 201628
Uncategorized 120.71 1235321
Content 96.50 37301
Map Assets 95.96 10327
Prop Models 86.28 4843
Composite Models 86.24 1728
Prop Packfile 82.73 495
VRAM – Effect Geo 66.20 714
Collections 60.82 12866
Dictionary 58.11 4738
Composite Packfile 52.93 1426

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
VRAM – Composite Tex 361.82 348
VRAM – Prop Tex 338.09 1369
Anim Import Packfile 243.91 848
VRAM – Character Geo 229.54 1205
VRAM – Gr Postproc 219.38 20
Uncategorized 120.71 1235321
Content 96.50 37301
Prop Packfile 82.73 495
VRAM – Effect Geo 66.20 714
Dictionary 58.11 4738
Composite Packfile 52.93 1426
Character Packfile 47.48 422
Gr 46.87 7445
VRAM – Gr Geometry 37.73 468
Composite Tex Pool 33.17 70
VRAM – Gr Shadow 32.00 1
VRAM – DirectX Geo Buffers 30.56 1520
Gr Cloud 29.97 56498
Text 29.82 4481
Effect Packfile 28.17 379
VRAM – UI Textures 28.10 682
VRAM – Gr Cloud 27.50 110
VRAM – Terrain Tex 21.75 42
Model Granny 19.91 19469

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10240.16384 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0×3944 <—

—> Trace <—
Pc:0050d92f Fr:06ecf610 Rt:004fed9b Arg:00000000 00000000 01163bcc 00000295
Pc:004fed9b Fr:06ecf634 Rt:00535ecf Arg:0002cf68 00000000 00000000 01163bcc
Pc:00535ecf Fr:06ecf65c Rt:0053f5b4 Arg:00000000 0000000c 06ecf734 06ecf708
Pc:0053f5b4 Fr:06ecf6d8 Rt:00540097 Arg:04d88c10 06ecf734 0053fe4e 04d88c10
Pc:00540097 Fr:06ecf700 Rt:0053a6bb Arg:0000006c 0053a6bb 04d88c28 0084c42b
Pc:0053a6bb Fr:06ecf748 Rt:00846945 Arg:3f9c61aa 06ecf7d4 0786dab8 04d89854
Pc:00846945 Fr:06ecf778 Rt:00848dbf Arg:3dd75619 006bc803 04d89810 04d89c60
Pc:00848dbf Fr:06ecf820 Rt:006ba77e Arg:04d89810 00000002 00000002 00000010
Pc:006ba77e Fr:06ecf89c Rt:006bb992 Arg:e599e60d 01d113ec 6a6f5385 00000001
Pc:006bb992 Fr:06ecf8dc Rt:006b9f51 Arg:04bf5d30 023d3d70 0050ef78 006607dc
Pc:006b9f51 Fr:06ecf8fc Rt:00660730 Arg:04bf5d30 6a6f526d 006607dc 023d3d70
Pc:00660730 Fr:06ecf934 Rt:00660858 Arg:006607dc 06ecf954 75383744 023d3d70
Pc:00660858 Fr:06ecf940 Rt:75383744 Arg:023d3d70 75383720 1e7a3947 06ecf99c
Pc:75383744 Fr:06ecf954 Rt:774ba064 Arg:023d3d70 1c6ed664 00000000 00000000
Pc:774ba064 Fr:06ecf99c Rt:774ba02f Arg:ffffffff 774dd7d1 00000000 00000000
Pc:774ba02f Fr:06ecf9ac Rt:00000000 Arg:006607dc 023d3d70 00000000 00000000

—> Thread registers <—
eax=06ecf178 ebx=06ecf5cc ecx=00000000 edx=06ecf5cc esi=75389ec0 edi=00000000
eip=0050d92f esp=06ecf5a8 ebp=06ecf610
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246

eax-32 06ECF158 00000000 00538f36 06ecf1d4 00000001
eax-16 06ECF168 00000000 06ecf1d4 76d43e28 06ecf178
eax 0 06ECF178 80000003 00000000 00000000 76d43e28
eax
16 06ECF188 00000000 00524536 ffffffff 4f3dbc60
eax+32 06ECF198 523f1a90 06ecf1e8 06ecf1e0 0067af77
eax+48 06ECF1A8 016dd928 00578bf2 0000004f 4f3dbc60
ebx-32 06ECF5AC 01163bcc 00000295 00000000 00000000
ebx-16 06ECF5BC 00000003 0000b3da 00000000 00000003
ebx 0 06ECF5CC 70616548 7962202c 3d736574 31343831
ebx
16 06ECF5DC 04003836 f140ab90 01a63040 06ecf604
ebx+32 06ECF5EC 00689ff6 34ffa8b8 3f69a550 3f69e980
ebx+48 06ECF5FC 00000064 06ecf634 7749c7e1 022f0000
edx-32 06ECF5AC 01163bcc 00000295 00000000 00000000
edx-16 06ECF5BC 00000003 0000b3da 00000000 00000003
edx 0 06ECF5CC 70616548 7962202c 3d736574 31343831
edx
16 06ECF5DC 04003836 f140ab90 01a63040 06ecf604
edx+32 06ECF5EC 00689ff6 34ffa8b8 3f69a550 3f69e980
edx+48 06ECF5FC 00000064 06ecf634 7749c7e1 022f0000
esi-32 75389EA0 0010c25d 850ff685 fffffcc6 ddebc033
esi-16 75389EB0 cccccccc cccccccc cccccccc cccccccc
esi 0 75389EC0 031c25ff cccc753f cccccccc cccccccc
esi
16 75389ED0 8b55ff8b 00a151ec 33754200 fc4589c5
esi+32 75389EE0 08358b56 85754208 cc850ff6 33000148
esi+48 75389EF0 fc4d8bc0 e85ecd33 0000b9e8 c25de58b

—> Code <—
0050D90F 806a1601 8d45bc6a 4050e8e2 68ffff83 .j…E.j@P..h…
0050D91F c4108d55 bcb90500 00006a00 ff751453 …U……j..u.S
0050D92F e85c9400 008b55b4 8b45b88d 5a178b75 .\….U..E..Z..u
0050D93F 1883e3f0 8bcb8843 fa8ac32a c2668973 …….C…*.f.s
0050D94F f88843fb 0fb6c02b c8897bfc 3bca7414 ..C….+..{.;.t.
0050D95F 68e50300 00bafc69 1601b990 6a1601e8 h……i….j…

—> Stack <—
06ECF5A8 0050d934 01163bcc 00000295 00000000 4.P..;……….
06ECF5B8 00000000 00000003 0000b3da 00000000 …………….
06ECF5C8 00000003 70616548 7962202c 3d736574 ….Heap, bytes=
06ECF5D8 31343831 04003836 f140ab90 01a63040 184168…..0..
06ECF5E8 06ecf604 00689ff6 34ffa8b8 3f69a550 ……h….4P.i?
06ECF5F8 3f69e980 00000064 06ecf634 7749c7e1 ..i?d…4…..Iw
06ECF608 022f0000 6a6f5d49 06ecf634 004fed9b ../.I]oj4…..O.
06ECF618 00000000 00000000 01163bcc 00000295 ………;……
06ECF628 00000000 00000000 06ecf69c 06ecf65c …………\…
06ECF638 00535ecf 0002cf68 00000000 00000000 .^S.h………..
06ECF648 01163bcc 00000295 fe7ae010 00000040 .;……..z.... 06ECF658 00000000 06ecf6d8 0053f5b4 00000000 ..........S..... 06ECF668 0000000c 06ecf734 06ecf708 06ecf6c0 ....4........... 06ECF678 774b9a59 022f0000 00000000 3f69e988 Y.Kw../.......i? 06ECF688 00000003 fe7ae010 0000b3da 00000000 ......z......... 06ECF698 00000040 00000003 00000000 00000000 @............... 06ECF6A8 00000000 00000040 06ecf8cc fe6f4010 ....……..o. 06ECF6B8 00000005 fe6bc010 0000b4c9 06ecf708 ......k......... 06ECF6C8 0053b920 00000005 04d88c10 06ecf734 .S.........4... 06ECF6D8 06ecf700 00540097 04d88c10 06ecf734 ......T.....4... 06ECF6E8 0053fe4e 04d88c10 469d5b2a 457d7a19 N.S.....*[.F.z}E 06ECF6F8 c4a75360 00000000 06ecf748 0053a6bb `S......H.....S. 06ECF708 0000006c 0053a6bb 04d88c28 0084c42b l.....S.(...+... 06ECF718 0000006c 4699c2e0 45897c76 c491ae7e l......Fv|.E~... 06ECF728 be6cb3d3 3e30eb3a bf751bad 469d5b2a ..l.:.0&gt;..u.*[.F 06ECF738 457d7a19 c4a75360 41276925 46c00000 .z}E`S..%i'A...F 06ECF748 06ecf778 00846945 3f9c61aa 06ecf7d4 x...Ei...a.?.... 06ECF758 0786dab8 04d89854 3ddd2f1b 3dd75619 ....T..../.=.V.= 06ECF768 3dd75619 3dd75619 3ddd2f1b 3ddd2f1b .V.=.V.=./.=./.= 06ECF778 06ecf820 00848dbf 3dd75619 006bc803 ........V.=..k. 06ECF788 04d89810 04d89c60 00000001 00000002 ....`........... 06ECF798 00000002 00000010 06ecf7b8 06ecf7c0 ................ 06ECF7A8 04d89c60 00000002 06ecf888 0000000c `............... 06ECF7B8 00000000 0786dac8 00000000 04d89854 ............T... 06ECF7C8 00000001 04d89810 04d89b58 0786dac4 ........X....... 06ECF7D8 04d8984d 0067af77 04d89b8c 006bcb63 M...w.g.....c.k. 06ECF7E8 04d89810 00000000 00000000 06ecf820 ............ ... 06ECF7F8 06ecf838 006bae1f 04d89810 00167f37 8.....k.....7... 06ECF808 00000001 04d89b58 00000000 06ecf814 ....X........... 06ECF818 06ecf815 6a6f5379 06ecf89c 006ba77e ....ySoj....~.k. 06ECF828 04d89810 00000002 00000002 00000010 ................ 06ECF838 06ecf888 04d89c60 023d3d70 00000001 ....`...p==..... 06ECF848 00167f37 1329cf03 00000001 00000000 7.....)......... 06ECF858 e599e60d 023d3d70 06ecf894 06ecf8a4 ....p==......... 06ECF868 00167f37 00000001 00000246 1c6ed780 7.......F.....n. 06ECF878 00000000 00000000 06ecf8a4 0050b990 ..............P. 06ECF888 e599e60d 01d113ec 00167f37 0000006c ........7...l... 06ECF898 6a6f53c5 06ecf8dc 006bb992 e599e60d .Soj......k..... 06ECF8A8 01d113ec 6a6f5385 00000001 00167f37 .....Soj....7... 06ECF8B8 023d3d70 7ffe0008 7ffe0010 06ecf8ac p==............. 06ECF8C8 a1e54869 06ecf924 00660a70 6dd5cf09 iH..$...p.f....m 06ECF8D8 00000000 06ecf8fc 006b9f51 04bf5d30 ........Q.k.0].. 06ECF8E8 023d3d70 0050ef78 006607dc 023d3d70 p==.x.P...f.p==. 06ECF8F8 00000000 06ecf934 00660730 04bf5d30 ....4...0.f.0].. 06ECF908 6a6f526d 006607dc 023d3d70 023d3d70 mRoj..f.p==.p==. 06ECF918 023d3d70 06ecf908 00665753 06ecf98c p==.....SWf..... 06ECF928 00660a70 6dd5fb11 00000000 06ecf940 p.f....m....
06ECF938 00660858 006607dc 06ecf954 75383744 X.f…f.T…D78u
06ECF948 023d3d70 75383720 1e7a3947 06ecf99c p. 78uG9z..... 06ECF958 774ba064 023d3d70 1c6ed664 00000000 d.Kwp.d.n…..
06ECF968 00000000 023d3d70 00000000 00000000 ….p==………
06ECF978 00000000 00000000 1c6ed664 06ecf960 ……..d.n.`…
06ECF988 00000000 06ecf9a4 774d0d40 6dd73368 ……..@.Mwh3.m
06ECF998 00000000 06ecf9ac 774ba02f ffffffff ……../.Kw….

—> Error Logs <—
d=‘1601533206113321498’
Content is referencing a propID that doesn’t exist propId=‘1601533218998223387’
Content is referencing a propID that doesn’t exist propId=‘1601533249062994456’
Content is referencing a propID that doesn’t exist propId=‘1647225924948623924’
Model ‘0×082244’: Failed to resolve AimIK bone indices.
Couldn’t find projectile effect for skill ‘Zz5tK.pGPgw’
Texture missing mip chain: 0×00f980
Texture missing mip chain: 0×00f982
Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
Model ‘0×079a62’: Permutation ‘default’ not found, auto selecting permutation
Couldn’t find projectile effect for skill ‘Y6s+P.8WKlD’
Model ‘0×082244’: Failed to resolve AimIK bone indices.
Model ‘0×082243’: Failed to resolve AimIK bone indices.
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×17c8
Version = 10.18.0013.5850
Description = NVIDIA GeForce GTX 980 Ti
Compat = 0×00100000
VidMem = 2048 MB

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Arnath.2319

Arnath.2319

—> Crash <—
OOM: Heap, bytes=246728,
App: Gw2.exe
Pid: 16132
Cmdline:
BaseAddr: 00390000
ProgramId: 101
Build: 54779
When: 2015-10-31T13:16:38Z 2015-11-01T00:16:38+11:00
Uptime: 0 days 1:44:40
Flags: 0

—> System <—
Name: SIMON-PC
IpAddr: 192.168.0.2
Processors: 8 [GenuineIntel:6:10:7]
OSVersion: Windows 6.2 (64 bit)

—> System Memory <—
Physical: 9577MB/16367MB 58%
Paged: 9330MB/17367MB 53%
Virtual: 208MB/ 4095MB 5%
Load: 41%
CommitTotal: 8036MB
CommitLimit: 17367MB
CommitPeak: 8107MB
SystemCache: 9111MB
HandleCount: 47457
ProcessCount: 95
ThreadCount: 1449

—> Process Memory <—
Private: 3501MB
WorkingSet: 3134MB
PeakWorkingSet: 3170MB
PageFaults: 29388168

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
VRAM 1371.47 32843
Root 1055.31 1502806
Art Assets 546.27 10715
Programmer Data 373.35 359960
VRAM – Prop Tex 298.28 556
VRAM – Character Geo 219.81 831
Character Models 211.31 4184
Anim Import Models 197.77 521
Anim Import Packfile 197.77 521
VRAM – Gr Geometry 187.11 1217
VRAM – Effect Geo 175.17 660
Composite Models 169.99 3487
Game 141.68 126512
Engine 140.91 180400
Composite Packfile 131.39 3170
Map Assets 108.34 3089
Prop Models 100.31 1483
Uncategorized 99.69 1097584
Prop Packfile 99.32 269
Content 96.50 37301
VRAM – Gr Postproc 91.39 20
VRAM – Composite Tex 87.75 121
Gr 82.09 126486
Collections 62.45 12440

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
VRAM – Prop Tex 298.28 556
VRAM – Character Geo 219.81 831
Anim Import Packfile 197.77 521
VRAM – Gr Geometry 187.11 1217
VRAM – Effect Geo 175.17 660
Composite Packfile 131.39 3170
Uncategorized 99.69 1097584
Prop Packfile 99.32 269
Content 96.50 37301
VRAM – Gr Postproc 91.39 20
VRAM – Composite Tex 87.75 121
Dictionary 58.86 1774
VRAM – UI Textures 48.10 1155
VRAM – DDI Shader 47.92 27524
Gr 41.40 13262
Character Packfile 40.97 266
VRAM – Terrain Tex 39.62 47
Composite Tex Pool 38.51 78
Text 31.82 4590
VRAM – Prop Geo 29.07 97
Effect Packfile 23.56 236
Map Zone 22.47 5527
VRAM – Composite Geo 21.93 69
VRAM – Gr Cloud 20.75 83

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10240.16384 (64/32-bit compatible)]

—> ThreadPoolComputeWakeUpAndAPC Thread 0×4060 <—

—> Trace <—
Pc:0069d92f Fr:05d5f040 Rt:007e803b Arg:00000000 00000000 0134cc5c 00000062
Pc:007e803b Fr:05d5f068 Rt:00fef6b7 Arg:0003c3c0 00000040 894e1690 00000033
Pc:00fef6b7 Fr:05d5f340 Rt:00fef42e Arg:00000001 060338f0 00000001 05d5f3d4
Pc:00fef42e Fr:05d5f3e8 Rt:00ff0dae Arg:00000001 675cf880 51bcb3d0 00000000
Pc:00ff0dae Fr:05d5f58c Rt:00fa2412 Arg:05d5f600 05d5f600 517e40fc 00000001
Pc:00fa2412 Fr:05d5f650 Rt:00fa249d Arg:00000019 66969630 6481f114 00000001
Pc:00fa249d Fr:05d5f678 Rt:774e3491 Arg:66969610 9f1cd780 05d5f6e8 00000001
Pc:774e3491 Fr:05d5f6d4 Rt:774cad6d Arg:00fa2460 66969610 00000000 00010003
Pc:774cad6d Fr:05d5fa30 Rt:0069e58d Arg:000002f4 00000028 00000001 047f3550
Pc:0069e58d Fr:05d5fa58 Rt:0069ef78 Arg:007f07dc 0232f380 00000000 05d5faa4
Pc:0069ef78 Fr:05d5fa6c Rt:007f0730 Arg:047f3550 e9399d7f 007f07dc 0232f380
Pc:007f0730 Fr:05d5faa4 Rt:007f0858 Arg:007f07dc 05d5fac4 758b3744 0232f380
Pc:007f0858 Fr:05d5fab0 Rt:758b3744 Arg:0232f380 758b3720 9ddcf782 05d5fb0c
Pc:758b3744 Fr:05d5fac4 Rt:774ba064 Arg:0232f380 9f1cda58 00000000 00000000
Pc:774ba064 Fr:05d5fb0c Rt:774ba02f Arg:ffffffff 774dd7d1 00000000 00000000
Pc:774ba02f Fr:05d5fb1c Rt:00000000 Arg:007f07dc 0232f380 00000000 00000000

—> Thread registers <—
eax=05d5eba8 ebx=05d5effc ecx=00000000 edx=05d5effc esi=758b9ec0 edi=00000000
eip=0069d92f esp=05d5efd8 ebp=05d5f040
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246

eax-32 05D5EB88 7f800000 7f800000 ff800000 ff800000
eax-16 05D5EB98 ff800000 05d5ec04 77323e28 05d5eba8
eax 0 05D5EBA8 80000003 00000000 00000000 77323e28
eax
16 05D5EBB8 00000000 7f800000 ff800000 ff800000
eax+32 05D5EBC8 ff800000 7f800000 7f800000 7f800000
eax+48 05D5EBD8 ff800000 ff800000 ff800000 7f800000
ebx-32 05D5EFDC 0134cc5c 00000062 00000000 0003c3c0
ebx-16 05D5EFEC 51bcb454 00000187 00000000 00000008
ebx 0 05D5EFFC 70616548 7962202c 3d736574 37363432
ebx
16 05D5F00C 00003832 0183aca4 05d5f044 006a2736
ebx+32 05D5F01C 060337f0 0069da8f 05d5f4e4 00000008
ebx+48 05D5F02C 060c4c90 00f9f2f0 00000078 00000040
edx-32 05D5EFDC 0134cc5c 00000062 00000000 0003c3c0
edx-16 05D5EFEC 51bcb454 00000187 00000000 00000008
edx 0 05D5EFFC 70616548 7962202c 3d736574 37363432
edx
16 05D5F00C 00003832 0183aca4 05d5f044 006a2736
edx+32 05D5F01C 060337f0 0069da8f 05d5f4e4 00000008
edx+48 05D5F02C 060c4c90 00f9f2f0 00000078 00000040
esi-32 758B9EA0 0010c25d 850ff685 fffffcc6 ddebc033
esi-16 758B9EB0 cccccccc cccccccc cccccccc cccccccc
esi 0 758B9EC0 031c25ff cccc7592 cccccccc cccccccc
esi
16 758B9ED0 8b55ff8b 00a151ec 33759500 fc4589c5
esi+32 758B9EE0 08358b56 85759508 cc850ff6 33000148
esi+48 758B9EF0 fc4d8bc0 e85ecd33 0000b9e8 c25de58b

—> Code <—
0069D90F 806a2f01 8d45bc6a 4050e8e2 68ffff83 .j/..E.j@P..h…
0069D91F c4108d55 bcb90500 00006a00 ff751453 …U……j..u.S
0069D92F e85c9400 008b55b4 8b45b88d 5a178b75 .\….U..E..Z..u
0069D93F 1883e3f0 8bcb8843 fa8ac32a c2668973 …….C…*.f.s
0069D94F f88843fb 0fb6c02b c8897bfc 3bca7414 ..C….+..{.;.t.
0069D95F 68e50300 00bafc69 2f01b990 6a2f01e8 h……i/…j/..

—> Stack <—
05D5EFD8 0069d934 0134cc5c 00000062 00000000 4.i.\.4.b…….
05D5EFE8 0003c3c0 51bcb454 00000187 00000000 ….T..Q……..
05D5EFF8 00000008 70616548 7962202c 3d736574 ….Heap, bytes=
05D5F008 37363432 00003832 0183aca4 05d5f044 246728……D…
05D5F018 006a2736 060337f0 0069da8f 05d5f4e4 6’j..7….i…..
05D5F028 00000008 060c4c90 00f9f2f0 00000078 …..L......×...
05D5F038 00000040 e939979b 05d5f068 007e803b .....9.h...;.~. 05D5F048 00000000 00000000 0134cc5c 00000062 ........\.4.b... 05D5F058 000000a9 00000000 00000001 00005e29 ............)^.. 05D5F068 05d5f340 00fef6b7 0003c3c0 00000040 @...........
05D5F078 894e1690 00000033 00000000 00000000 ..N.3………..
05D5F088 00000000 00000000 00000000 00000000 …………….
05D5F098 4116dacf cc3334af 01377e04 8bc16a48 …A.43..~7.Hj..
05D5F0A8 00000000 05d5f3d4 00000000 8e4dc2f0 …………..M.
05D5F0B8 00000000 0000000c 8bc1676c c210b5bc ……..lg……
05D5F0C8 00000187 0003c3c0 00000004 00000010 …………….
05D5F0D8 9e8e7c44 40be6692 000000b4 000000b4 D|…f......... 05D5F0E8 00000000 00001818 05d5f064 060338f0 ........d....8.. 05D5F0F8 05d5f052 9e8e7c38 05d5f068 00005e29 R...8|..h...)^.. 05D5F108 05d5f520 00000028 9e8e81a3 9e8e81cb ...(........... 05D5F118 05d5f400 00000001 00000080 05d5f13c ............&lt;... 05D5F128 00000001 00000000 00000000 00000000 ................ 05D5F138 00000040 00000000 00000001 00000002 @............... 05D5F148 00000003 00000004 00000024 00000025 ........$...%... 05D5F158 00000026 00000027 00000028 00000029 &...'...(...)... 05D5F168 0000002a 0000002b 0000002c 0000002d *...+...,...-... 05D5F178 0000002e 0000002f 00000030 00000031 ..../...0...1... 05D5F188 0000001a 00000000 00000001 00000016 ................ 05D5F198 00000017 00000018 00000019 0000001a ................ 05D5F1A8 00000000 a99d4584 0000003a 0100371f .....E..:....7.. 05D5F1B8 00000000 04008200 e9814910 0000a000 .........I...... 05D5F1C8 00000000 0000000a 05d5f1f8 00818355 ............U... 05D5F1D8 04008200 e9800000 0000a000 00000001 ................ 05D5F1E8 00000000 0000a000 04008208 0000a000 ................ 05D5F1F8 e9bd1000 04008200 05d5f218 0081a2ae ................ 05D5F208 04008208 06044000 0000001f 0081d167 .....……g…
05D5F218 06044000 00000000 00001c00 00001c00 ............... 05D5F228 04ab6048 012f6b0c 00001c00 05d5f250 H`...k/.....P... 05D5F238 0081cdcf 06016000 00001c00 00000001 .....`.......... 05D5F248 05d5f29c 04ab6048 05d5f280 0080d21a ....H`.......... 05D5F258 04ab6048 00000000 00001c00 00000001 H`.............. 05D5F268 00000001 00001800 04ab6048 00000000 ........H`...... 05D5F278 00000001 00000000 05d5f2a0 0080d96c ............l... 05D5F288 04ab6048 00001818 00000001 05d5f29c H`.............. 05D5F298 00000001 00001c00 05d5f30c 006a271c .............'j. 05D5F2A8 00001818 00000040 0069d9b3 00000100 ....…..i…..
05D5F2B8 05d5f3d4 0069d9c2 06044000 00000001 ……i........ 05D5F2C8 00000011 060161b8 05d5f2e8 0080dcc6 .....a.......... 05D5F2D8 06016000 00000044 06044000 ffffe800 .`..D....……
05D5F2E8 05d5f304 0080d4c4 06016000 06044000 ………`….. 05D5F2F8 0000001f 06044000 e93994df 05d5f328 .....….9.(…
05D5F308 e93994d7 05d5f334 0082c951 00000000 ..9.4…Q…….
05D5F318 00000001 012f6b0c 00000456 0000000b …..k/.V…….
05D5F328 05d5f3d4 05d5f36c 05d5f34c 00f5fe22 ….l…L…"…
05D5F338 00c3b932 e939949b 05d5f3e8 00fef42e 2…..9………
05D5F348 00000001 060338f0 00000001 05d5f3d4 …..8……….
05D5F358 05d5f3b8 00000004 8e4dc2f0 00000001 ……….M…..
05D5F368 198e5e9f 00c3b932 20000000 00000090 .^..2…… ….
05D5F378 00c3b932 10000000 00000001 0603f010 2……………
05D5F388 00000080 0000000d 00000040 a99d7e34 …….....4~.. 05D5F398 df9e9f90 05d5f400 00000011 000001dc ................ 05D5F3A8 00000033 00c3b932 00000002 20000000 3...2.......... 05D5F3B8 00000001 894e1690 00000040 00000033 ......N.…3…
05D5F3C8 00000040 00000000 8e4dc2f0 00000100 @………M…..

—> Error Logs <—
8’: Permutation ‘nopaint’ not found, auto selecting permutation
Couldn’t find projectile effect for skill ‘KIWQR.F77q2’
Model ‘0×082243’: Failed to resolve AimIK bone indices.
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Model ‘0×12854e’: Permutation ‘nopaint’ not found, auto selecting permutation
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×1080
Version = 10.18.0013.5850
Description = NVIDIA GeForce GTX 580
Compat = 0×00100000
VidMem = 1536 MB

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Arnath.2319

Arnath.2319

  • Crash <—*
    OOM: Heap, bytes=8389088,
    App: Gw2.exe
    Pid: 29312
    Cmdline:
    BaseAddr: 00390000
    ProgramId: 101
    Build: 54779
    When: 2015-10-31T15:17:52Z 2015-11-01T02:17:52+11:00
    Uptime: 0 days 1:54:35
    Flags: 0
  • System <—*
    Name: SIMON-PC
    IpAddr: 192.168.0.2
    Processors: 8 [GenuineIntel:6:10:7]
    OSVersion: Windows 6.2 (64 bit)
  • System Memory <—*
    Physical: 9519MB/16367MB 58%
    Paged: 9442MB/17367MB 54%
    Virtual: 309MB/ 4095MB 7%
    Load: 41%
    CommitTotal: 7924MB
    CommitLimit: 17367MB
    CommitPeak: 8107MB
    SystemCache: 9748MB
    HandleCount: 46301
    ProcessCount: 95
    ThreadCount: 1436
  • Process Memory <—*
    Private: 3434MB
    WorkingSet: 3175MB
    PeakWorkingSet: 3249MB
    PageFaults: 24928432
  • Memory Category Usage (Inclusive) <—*
    [Category] [Size(MB)] [Count]
    VRAM 1300.64 33352
    Root 1008.84 1833084
    Programmer Data 463.81 457963
    VRAM – Prop Tex 445.25 1240
    Art Assets 392.77 16942
    VRAM – Character Geo 234.41 720
    Engine 232.59 281727
    Anim Import Models 176.95 382
    Anim Import Packfile 176.95 382
    VRAM – Effect Geo 150.86 702
    Game 137.46 114636
    Gr 120.81 176969
    Uncategorized 112.29 1297285
    Map Assets 102.25 12499
    VRAM – Gr Geometry 97.33 1110
    Content 96.50 37301
    Prop Models 88.81 6568
    Character Models 84.38 840
    Prop Packfile 83.88 522
    VRAM – Gr Postproc 79.39 20
    Map 72.90 35956
    Map Zone 67.27 12844
    Collections 66.37 9625
    Dictionary 63.88 2043
  • Memory Category Usage (Exclusive) <—*
    [Category] [Size(MB)] [Count]
    VRAM – Prop Tex 445.25 1240
    VRAM – Character Geo 234.41 720
    Anim Import Packfile 176.95 382
    VRAM – Effect Geo 150.86 702
    Uncategorized 112.29 1297285
    VRAM – Gr Geometry 97.33 1110
    Content 96.50 37301
    Prop Packfile 83.88 522
    VRAM – Gr Postproc 79.39 20
    Map Zone 67.27 12844
    Dictionary 63.88 2043
    VRAM – UI Textures 54.89 1240
    VRAM – Composite Tex 49.21 111
    VRAM – DDI Shader 48.02 27781
    Gr 40.72 7691
    Character Packfile 38.74 216
    Composite Tex Pool 38.51 78
    VRAM – Terrain Tex 35.92 53
    Text 29.01 4197
    Effect Packfile 26.34 263
    Gr Umbra 26.13 3226
    VRAM – Gr Img 17.61 9
    Collide Havok 17.47 48847
    Collide 16.44 11290

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10240.16384 (64/32-bit compatible)]

  • ClientContextThreadProc Thread 0×76ac <—*
  • Trace <—*
    Pc:0069d92f Fr:0659fc28 Rt:0076e2d7 Arg:00000000 00000000 0133a8d8 0000022c
    Pc:0076e2d7 Fr:0659fc68 Rt:0076e41c Arg:0659fcd0 001555a0 0000002a 0659fd60
    Pc:0076e41c Fr:0659fc8c Rt:006c150a Arg:00000000 0000002a 62968a04 629689f0
    Pc:006c150a Fr:0659fd2c Rt:00735ef8 Arg:0659fd60 0659fd58 0659fd50 0659fd5c
    Pc:00735ef8 Fr:0659fd64 Rt:007361ef Arg:0659fd7c 0000002a 04d86c10 0000000f
    Pc:007361ef Fr:0659fd80 Rt:0073696b Arg:009d6954 0659fe0c 0706dab8 04d87854
    Pc:0073696b Fr:0659fdb0 Rt:009d8dbf Arg:3c7dd4b1 0084c803 04d87810 04d87c60
    Pc:009d8dbf Fr:0659fe58 Rt:0084a77e Arg:04d87810 00000002 00000002 00000010
    Pc:0084a77e Fr:0659fed4 Rt:0084b992 Arg:4f8ba493 01d113ef d8837848 00000001
    Pc:0084b992 Fr:0659ff14 Rt:00849f51 Arg:04bf3d30 021e5d80 0069ef78 007f07dc
    Pc:00849f51 Fr:0659ff34 Rt:007f0730 Arg:04bf3d30 d8837830 007f07dc 021e5d80
    Pc:007f0730 Fr:0659ff6c Rt:007f0858 Arg:007f07dc 0659ff8c 758b3744 021e5d80
    Pc:007f0858 Fr:0659ff78 Rt:758b3744 Arg:021e5d80 758b3720 ac661222 0659ffd4
    Pc:758b3744 Fr:0659ff8c Rt:774ba064 Arg:021e5d80 aea5c3c7 00000000 00000000
    Pc:774ba064 Fr:0659ffd4 Rt:774ba02f Arg:ffffffff 774dd7d4 00000000 00000000
    Pc:774ba02f Fr:0659ffe4 Rt:00000000 Arg:007f07dc 021e5d80 00000000 00000000
  • Thread registers <—*
    eax=0659f790 ebx=0659fbe4 ecx=00000000 edx=0659fbe4 esi=758b9ec0 edi=00000000
    eip=0069d92f esp=0659fbc0 ebp=0659fc28
    cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246

eax-32 0659F770 0af7f6f0 0659f7c8 00000008 00000003
eax-16 0659F780 0c000000 0659f7ec 77323e28 0659f790
eax 0 0659F790 80000003 00000000 00000000 77323e28
eax
16 0659F7A0 00000000 0aee2b40 00000000 00000000
eax+32 0659F7B0 38e14f20 00000000 fffffffe 8365f5d8
eax+48 0659F7C0 6445eed0 430f225e 00000200 00000200
ebx-32 0659FBC4 0133a8d8 0000022c 00000000 0659fc84
ebx-16 0659FBD4 0659fcd0 0000000a 00000000 00000001
ebx 0 0659FBE4 70616548 7962202c 3d736574 39383338
ebx
16 0659FBF4 00383830 00000010 00000020 0659fc84
ebx+32 0659FC04 0659fc28 0076de74 00000200 00000000
ebx+48 0659FC14 0659fc84 0659fcd0 0000000a 00000020
edx-32 0659FBC4 0133a8d8 0000022c 00000000 0659fc84
edx-16 0659FBD4 0659fcd0 0000000a 00000000 00000001
edx 0 0659FBE4 70616548 7962202c 3d736574 39383338
edx
16 0659FBF4 00383830 00000010 00000020 0659fc84
edx+32 0659FC04 0659fc28 0076de74 00000200 00000000
edx+48 0659FC14 0659fc84 0659fcd0 0000000a 00000020
esi-32 758B9EA0 0010c25d 850ff685 fffffcc6 ddebc033
esi-16 758B9EB0 cccccccc cccccccc cccccccc cccccccc
esi 0 758B9EC0 031c25ff cccc7592 cccccccc cccccccc
esi
16 758B9ED0 8b55ff8b 00a151ec 33759500 fc4589c5
esi+32 758B9EE0 08358b56 85759508 cc850ff6 33000148
esi+48 758B9EF0 fc4d8bc0 e85ecd33 0000b9e8 c25de58b

  • Code <—*
    0069D90F 806a2f01 8d45bc6a 4050e8e2 68ffff83 .j/..E.j@P..h…
    0069D91F c4108d55 bcb90500 00006a00 ff751453 …U……j..u.S
    0069D92F e85c9400 008b55b4 8b45b88d 5a178b75 .\….U..E..Z..u
    0069D93F 1883e3f0 8bcb8843 fa8ac32a c2668973 …….C…*.f.s
    0069D94F f88843fb 0fb6c02b c8897bfc 3bca7414 ..C….+..{.;.t.
    0069D95F 68e50300 00bafc69 2f01b990 6a2f01e8 h……i/…j/..
  • Stack <—*
    0659FBC0 0069d934 0133a8d8 0000022c 00000000 4.i…3.,…….
    0659FBD0 0659fc84 0659fcd0 0000000a 00000000 ..Y…Y………
    0659FBE0 00000001 70616548 7962202c 3d736574 ….Heap, bytes=
    0659FBF0 39383338 00383830 00000010 00000020 8389088….. …
    0659FC00 0659fc84 0659fc28 0076de74 00000200 ..Y.(.Y.t.v…..
    0659FC10 00000000 0659fc84 0659fcd0 0000000a ……Y…Y…..
    0659FC20 00000020 d8837b74 0659fc68 0076e2d7 …t{..h.Y…v.
    0659FC30 00000000 00000000 0133a8d8 0000022c ……….3.,…
    0659FC40 0000002a 00000000 00000003 0659fc84 ………….Y.
    0659FC50 0659fd5c 001555a0 0659fc84 00000040 \.Y..U….Y.@…
    0659FC60 00000020 00000010 0659fc8c 0076e41c ………Y…v.
    0659FC70 0659fcd0 001555a0 0000002a 0659fd60 ..Y..U..
    …`.Y.
    0659FC80 0659fd50 00000001 00000001 0659fd2c P.Y………,.Y.
    0659FC90 006c150a 00000000 0000002a 62968a04 ..l…..……b
    0659FCA0 629689f0 0000000f ff000090 007ffff8 …b…………
    0659FCB0 00800078 00000001 00000000 0080d4c4 x……………
    0659FCC0 00000000 00000000 00000080 00000002 …………….
    0659FCD0 00000200 00000200 00000000 00000003 …………….
    0659FCE0 0000000a 00000000 00000000 59f0ea40 …………@..Y
    0659FCF0 00000001 00000200 00000000 00000000 …………….
    0659FD00 00000000 00000000 00000000 00000000 …………….
    0659FD10 0659fd24 006b219e 0706e010 84f90c7c $.Y..!k…..|…
    0659FD20 00000000 00000000 006b4d82 0659fd64 ………Mk.d.Y.
    0659FD30 00735ef8 0659fd60 0659fd58 0659fd50 .^s.`.Y.X.Y.P.Y.
    0659FD40 0659fd5c 0000002a 0707c4e0 629689f0 \.Y.
    ……….b
    0659FD50 00000000 00000000 00000021 00000000 ……..!…….
    0659FD60 00000000 0659fd80 007361ef 0659fd7c ……Y..as.|.Y.
    0659FD70 0000002a 04d86c10 0000000f 00800078 *….l......×...
    0659FD80 0659fdb0 0073696b 009d6954 0659fe0c ..Y.kis.Ti….Y.
    0659FD90 0706dab8 04d87854 3c75c28f 3c7dd4b1 ….Tx….u<..}<
    0659FDA0 3c7dd4b1 3c7dd4b1 3c75c28f 3c75c28f ..}<..}<..u<..u<
    0659FDB0 0659fe58 009d8dbf 3c7dd4b1 0084c803 X.Y…….}<….
    0659FDC0 04d87810 04d87c60 00000001 00000002 .×..`|……….
    0659FDD0 00000002 00000010 0659fdf0 0659fdf8 ……….Y…Y.
    0659FDE0 04d87c60 00000002 0659fec0 0000000c `|……..Y…..
    0659FDF0 00000000 0706dac8 00000000 04d87854 …………Tx..
    0659FE00 00000001 04d87810 04d87b58 0706dac4 …..×..X{……
    0659FE10 04d8784d 0080af77 04d87b8c 0084cb63 Mx..w….{..c…
    0659FE20 04d87810 00000000 00000000 0659fe58 .×..........X.Y.
    0659FE30 0659fe70 0084ae1f 04d87810 06e97c33 p.Y......×..3|..
    0659FE40 00000001 04d87b58 00000000 0659fe4c ….X{……L.Y.
    0659FE50 0659fe4d d8837904 0659fed4 0084a77e M.Y..y….Y.~…
    0659FE60 04d87810 00000002 00000002 00000010 .×..............
    0659FE70 0659fec0 04d87c60 021e5d80 00000001 ..Y.`|…]……
    0659FE80 06e97c33 723522bf 00000059 00000000 3|…“5rY…….
    0659FE90 774c8f2c 773213c8 00000000 00000001 ,.Lw..2w……..
    0659FEA0 06e97c33 7749769c 0000000a aea5c2a3 3|…vIw……..
    0659FEB0 0659fec8 773230a7 021e5d80 00000001 ..Y..02w.]……
    0659FEC0 4f8ba493 01d113ef 06e97c33 0000000f …O….3|……
    0659FED0 d8837988 0659ff14 0084b992 4f8ba493 .y….Y……..O
    0659FEE0 01d113ef d8837848 00000001 06e97c33 ….Hx……3|..
    0659FEF0 021e5d80 7ffe0008 7ffe0010 0659fee4 .]…………Y.
    0659FF00 021d4a4e 0659ff5c 007f0a70 dfb5e30c NJ..\.Y.p…….
    0659FF10 00000000 0659ff34 00849f51 04bf3d30 ….4.Y.Q…0=..
    0659FF20 021e5d80 0069ef78 007f07dc 021e5d80 .]..×.i……]..
    0659FF30 00000000 0659ff6c 007f0730 04bf3d30 ….l.Y.0…0=..
    0659FF40 d8837830 007f07dc 021e5d80 021e5d80 0×.......]…]..
    0659FF50 021e5d80 0659ff40 007f5753 0659ffc4 .]..@.Y.SW….Y.
    0659FF60 007f0a70 dfb5d714 00000000 0659ff78 p...........×.Y.
    0659FF70 007f0858 007f07dc 0659ff8c 758b3744 X………Y.D7.u
    0659FF80 021e5d80 758b3720 ac661222 0659ffd4 .].. 7.u”.f…Y.
    0659FF90 774ba064 021e5d80 aea5c3c7 00000000 d.Kw.]……….
    0659FFA0 00000000 021e5d80 00000000 00000000 …..]……….
    0659FFB0 00000000 00000000 aea5c3c7 0659ff98 …………..Y.
  • Error Logs <—*
    : Permutation ‘leather’ not found, auto selecting permutation
    The skill-palettes referencing skill 33838 use multiple weapon-types.
    The skill-palettes referencing skill 33838 use multiple weapon-types.
    The skill-palettes referencing skill 33838 use multiple weapon-types.
    The skill-palettes referencing skill 33838 use multiple weapon-types.
    Couldn’t find projectile effect for skill ‘KIWQR.F77q2’
    The skill-palettes referencing skill 33838 use multiple weapon-types.
    The skill-palettes referencing skill 33838 use multiple weapon-types.
    Couldn’t find projectile effect for skill ‘MNFu6.4G8jU’
    Couldn’t find projectile effect for skill ‘MNFu6.4G8jU’
    Model ‘0×082243’: Failed to resolve AimIK bone indices.
    Model ‘0×10227b’: Permutation ‘leather’ not found, auto selecting permutation
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Model ‘0×10227b’: Permutation ‘leather’ not found, auto selecting permutation
    Texture missing mip chain: 0×00e689
    Couldn’t find projectile effect for skill ‘MNFu6.4G8jU’
    Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    The skill-palettes referencing skill 33838 use multiple weapon-types.
    Model ‘0×10227b’: Permutation ‘leather’ not found, auto selecting permutation
    Debug token ‘0xf1059’: Lightning ran out of space for new bolts.
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Model ‘0×082243’: Failed to resolve AimIK bone indices.
    Texture missing mip chain: 0×102e10
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
  • DirectX Device Info <—*
    VendorId = 0×10de
    DeviceId = 0×1080
    Version = 10.18.0013.5850
    Description = NVIDIA GeForce GTX 580
    Compat = 0×00100000
    VidMem = 1536 MB

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Kuju.2153

Kuju.2153

The game is just using way more memory (at least twice as much from what I remember) than it did before the expansion patch; whether that be in old Tyria or the Maguuma Jungle maps. With us being stuck on a 32-bit client I just keep fiddling with settings which seems to lessen their frequency to an extent.

However, to go from having a crash every 2-3 months to having one or more daily is plenty frustrating. Especially since it’s always in PVE, and during events which boot you, and then you come back to an empty map unable to get back where you were.

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: JacobsHell.6251

JacobsHell.6251

Please read my post I recently made that support sent me.im sure its everyones problem crashing.You better rush out and buy you a 64 bit operating system.

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: trueanimus.4085

trueanimus.4085

my wife is now running the client in windowed mode, which seems to help (dunno why) but she is still crashing every 10-20 minutes rather than every 5-10…

BUT THE POINT IS>>> the game is still borked… and crashing all the time..

PLEASE FIX

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Rachel.2314

Rachel.2314

I noticed that nobody has mentioned anything about AMD or Intel hardware. My husband is running all Intel hardware, Windows 10 64-bit, with an Nvidia 980 and he’s playing the game fine. Yet my AMD machine is struggling to open the client or even play the game for five minutes without crashing. All my drivers are up to date. Could this be an AMD issue?

My Specs:
O.S.: Windows 10 Home Edition “64-bit”
CPU: AMD FX-6100
MOBO: M5A97 EVO AM3+
Memory: 8GBs G.Skill Sniper Series DDR3 (1866)
GPU: AMD Radeon HD 7800 series (2GBs)
HDD: 1TB Seagate

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

Really perplexed at ANet’s attitude towards this situation

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Sephalo.5407

Sephalo.5407

A few hours ago I posted (4 times in a row):
“ARENANET PLEASE RESPOND TO THIS THREAD”…

Now that I come back to check again, ArenaNet removed my 4 posts ordering them to respond, WITHOUT RESPONDING… So they’re reading this, but not taking a stand to answer or atleast ask for our patience.

I find this very customer-unfriendly…
I’m really on the edge of giving up on this game… Today I crashed 5 times during 1 Tequatl fight, where before HoT I didn’t crash at all with the same graphic settings (everything on lowest possible).

- Unable to play GW2 properly ever since HoT launched because of crashing the minute I login…

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Missy.7356

Missy.7356

I have been unable to complete one map meta event since I get the OoM error at some point, I lose all participation rewards and usually end up in an empty map unable to finish the event. I have been doing everything solo since I can not be depended upon to finish what I start.

I was refusing to get frustrated at this, hoping at some point they would be able to sort out the issue, I check here everyday to see if the issue has even been acknowledged, but the silence is deafening, leveling the new masteries have been a rough task since its taking me twice as long because of all the crashes.

But as you can see the frustration is building and its just a game, at this point in time I would not buy another product from anet since they say my system is able to play the game but its not anymore. They need to change the requirements needed so no one else has to waste money on a game they can not play.

If they are unable to fix this issue they should at least let people know, so we can move on.

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Healix.5819

Healix.5819

You better rush out and buy you a 64 bit operating system.

If you have Windows 7 or higher, you can get the 64-bit version for free from Microsoft. You should also be eligible for the upgrade to Windows 10 for free. If neither are an option however, you can try Windows 8 or 10 for 90 days if you wanted.

GW2 is now running right on the edge of the 32-bit OS limitation. Upgrading to 64-bit will give it a little more, but it’s still going to crash if you play long enough. OOM errors have always been a problem, they were just far more rare unless you were running everything on max with a larger sized screen.

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: tasslehoff.5708

tasslehoff.5708

I have 64bit system and it still crashes constantly. It didn’t crash before HoT.

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: RoRo.8270

RoRo.8270

I have 64bit system and it still crashes constantly. It didn’t crash before HoT.

I thought gw2 was only available in 32 bit so i wouldn’t see how a 64bit os would help?

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Innuendo.8674

Innuendo.8674

  • Crash <—*
    OOM: Heap, bytes=8355968,
    App: Gw2.exe
    Pid: 7584
    Cmdline:
    BaseAddr: 01270000
    ProgramId: 101
    Build: 54779
    When: 2015-11-01T01:01:47Z 2015-10-31T20:01:47-05:00
    Uptime: 0 days 0:53:09
    Flags: 0
  • System <—*
    Name: JASON-PC
    IpAddr: 192.168.1.9
    Processors: 12 [GenuineIntel:6:13:7]
    OSVersion: Windows 6.1 (64 bit)
  • System Memory <—*
    Physical: 24113MB/32744MB 73%
    Paged: 55875MB/65486MB 85%
    Virtual: 184MB/ 4095MB 4%
    Load: 26%
    CommitTotal: 9611MB
    CommitLimit: 65486MB
    CommitPeak: 9699MB
    SystemCache: 16878MB
    HandleCount: 36681
    ProcessCount: 87
    ThreadCount: 1425
  • Process Memory <—*
    Private: 3161MB
    WorkingSet: 2900MB
    PeakWorkingSet: 2909MB
    PageFaults: 16118232
  • Memory Category Usage (Inclusive) <—*
    [Category] [Size(MB)] [Count]
    VRAM 1282.08 33909
    Root 1069.97 1816082
    Art Assets 476.84 18087
    Programmer Data 440.71 496666
    VRAM – Prop Tex 412.02 1222
    Anim Import Packfile 221.25 671
    Anim Import Models 221.25 671
    Engine 211.15 313075
    VRAM – Character Geo 185.53 820
    VRAM – Effect Geo 166.57 692
    Game 137.19 114655
    Character Models 123.96 1810
    VRAM – Gr Geometry 121.89 1212
    Gr 119.11 185249
    Uncategorized 112.58 1245525
    Map Assets 103.08 12852
    Content 96.50 37301
    VRAM – Gr Postproc 91.39 20
    Prop Models 90.90 6990
    Prop Packfile 83.63 529
    VRAM – Composite Tex 71.41 105
    Composite Models 69.58 1024
    Collections 65.24 8877
    Dictionary 63.07 2431
  • Memory Category Usage (Exclusive) <—*
    [Category] [Size(MB)] [Count]
    VRAM – Prop Tex 412.02 1222
    Anim Import Packfile 221.25 671
    VRAM – Character Geo 185.53 820
    VRAM – Effect Geo 166.57 692
    VRAM – Gr Geometry 121.89 1212
    Uncategorized 112.58 1245525
    Content 96.50 37301
    VRAM – Gr Postproc 91.39 20
    Prop Packfile 83.63 529
    VRAM – Composite Tex 71.41 105
    Dictionary 63.07 2431
    VRAM – DDI Shader 49.29 28400
    VRAM – Terrain Tex 41.17 53
    Gr 40.62 8185
    VRAM – UI Textures 38.98 947
    Character Packfile 38.96 258
    Map Zone 38.71 18305
    Composite Tex Pool 35.84 74
    Composite Packfile 33.55 867
    Text 28.30 3588
    Effect Packfile 26.17 295
    Gr Umbra 20.76 2803
    Collide Havok 17.37 43710
    Collide 16.46 11349

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

  • ClientContextThreadProc Thread 0×268 <—*
  • Trace <—*
    Pc:0157d92f Fr:0812f8ec Rt:01615e50 Arg:00000000 00000000 02215008 00000243
    Pc:01615e50 Fr:0812f92c Rt:016167f7 Arg:00000000 0000002a 0812f970 00000000
    Pc:016167f7 Fr:0812f960 Rt:01e82b82 Arg:0000007b 00000002 7e93e5cc b28bc9f8
    Pc:01e82b82 Fr:0812fa58 Rt:01e7f751 Arg:e250494b 989655f0 0812faa0 01e8046f
    Pc:01e7f751 Fr:0812fa68 Rt:01e8046f Arg:00000000 04d88c10 0000001d 0000001d
    Pc:01e8046f Fr:0812faa0 Rt:01e778d8 Arg:00000000 0157edf9 00000900 015bd040
    Pc:01e778d8 Fr:0812faf0 Rt:018b651b Arg:3ced9168 3d00cc76 0812fb80 0846dab8
    Pc:018b651b Fr:0812fb24 Rt:018b8dbf Arg:3d00cc76 0172c803 04d89810 04d89c60
    Pc:018b8dbf Fr:0812fbcc Rt:0172a77e Arg:04d89810 00000002 00000002 00000010
    Pc:0172a77e Fr:0812fc48 Rt:0172b992 Arg:e250223a 01d11440 2f5a9012 00000001
    Pc:0172b992 Fr:0812fc88 Rt:01729f51 Arg:04bf5d30 062f8110 0157ef78 00000000
    Pc:01729f51 Fr:0812fca8 Rt:016d0730 Arg:04bf5d30 2f5a907a 00000000 062f8110
    Pc:016d0730 Fr:0812fce0 Rt:016d0858 Arg:00000000 0812fcf8 7597337a 062f8110
    Pc:016d0858 Fr:0812fcec Rt:7597337a Arg:062f8110 0812fd38 771092e2 062f8110
    Pc:7597337a Fr:0812fcf8 Rt:771092e2 Arg:062f8110 7d1cf99d 00000000 00000000
    Pc:771092e2 Fr:0812fd38 Rt:771092b5 Arg:016d07dc 062f8110 00000000 00000000
    Pc:771092b5 Fr:0812fd50 Rt:00000000 Arg:016d07dc 062f8110 00000000 00000000
  • Thread registers <—*
    eax=0812f460 ebx=0812f8a8 ecx=02215008 edx=0812f8a8 esi=7597585e edi=00000000
    eip=0157d92f esp=0812f884 ebp=0812f8ec
    cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00200246

eax-32 0812F440 00000000 00000000 0812f4b4 013c6886
eax-16 0812F450 0812f470 0812f4b0 7576c42d 0812f460
eax 0 0812F460 80000003 00000000 00000000 7576c42d
eax
16 0812F470 00000000 00000000 00000000 00000000
eax+32 0812F480 00000000 404b42f3 00000000 00000000
eax+48 0812F490 42180000 42be2154 43458052 c921633f
ebx-32 0812F888 02215008 00000243 00000000 aca73044
ebx-16 0812F898 aca73030 9e3a8cb0 00000000 00000001
ebx 0 0812F8A8 70616548 7962202c 3d736574 35353338
ebx
16 0812F8B8 00383639 001287d2 001287d2 0812f8ec
ebx+32 0812F8C8 016844d5 00000000 aca7304c 0812f8e8
ebx+48 0812F8D8 9e3a8cb0 aca7304c 9e3a8cb0 00000000
ecx-32 02214FE8 014dc760 01afd5c0 012c1b70 0133b970
ecx-16 02214FF8 0145a990 0146fb10 0145a9e0 01616cb0
ecx 0 02215008 2e5c2e2e 2e2e5c2e 676e455c 5c656e69
ecx
16 02215018 475c7247 78655472 65627543 7070632e
ecx+32 02215028 00000000 26262030 49432220 65547247
ecx+48 02215038 72757478 62754365 74614465 6f702061
edx-32 0812F888 02215008 00000243 00000000 aca73044
edx-16 0812F898 aca73030 9e3a8cb0 00000000 00000001
edx 0 0812F8A8 70616548 7962202c 3d736574 35353338
edx
16 0812F8B8 00383639 001287d2 001287d2 0812f8ec
edx+32 0812F8C8 016844d5 00000000 aca7304c 0812f8e8
edx+48 0812F8D8 9e3a8cb0 aca7304c 9e3a8cb0 00000000
esi-32 7597583C 023a0ae9 90909000 ff8b9090 5dec8b55
esi-16 7597584C 909005eb ff909090 970b9825 90909075
esi 0 7597585C ff8b9090 5dec8b55 909005eb ff909090
esi
16 7597586C 970da425 90909075 ff8b9090 6aec8b55
esi+32 7597587C 10458d00 1075ff50 ff0c75ff f4e80875
esi+48 7597588C 85ffffe5 8b0774c0 c25d1045 c883000c

  • Code <—*
    0157D90F 806a1d02 8d45bc6a 4050e8e2 68ffff83 .j…E.j@P..h…
    0157D91F c4108d55 bcb90500 00006a00 ff751453 …U……j..u.S
    0157D92F e85c9400 008b55b4 8b45b88d 5a178b75 .\….U..E..Z..u
    0157D93F 1883e3f0 8bcb8843 fa8ac32a c2668973 …….C…*.f.s
    0157D94F f88843fb 0fb6c02b c8897bfc 3bca7414 ..C….+..{.;.t.
    0157D95F 68e50300 00bafc69 1d02b990 6a1d02e8 h……i….j…
  • Stack <—*
    0812F884 0157d934 02215008 00000243 00000000 4.W..P!.C…….
    0812F894 aca73044 aca73030 9e3a8cb0 00000000 D0..00….:…..
    0812F8A4 00000001 70616548 7962202c 3d736574 ….Heap, bytes=
    0812F8B4 35353338 00383639 001287d2 001287d2 8355968………
    0812F8C4 0812f8ec 016844d5 00000000 aca7304c …..Dh…..L0..
    0812F8D4 0812f8e8 9e3a8cb0 aca7304c 9e3a8cb0 ……:.L0….:.
    0812F8E4 00000000 2f5a9476 0812f92c 01615e50 ….v.Z/,…P^a.
    0812F8F4 00000000 00000000 02215008 00000243 ………P!.C…
    0812F904 0000002a 00000000 ac7e30d0 aca73030 ……..0~.00..
    0812F914 61bfe9dc 61bfe9dc 0812f960 015e4d90 …a…a`….M^.
    0812F924 61bfe9dc 00000001 0812f960 016167f7 …a….`….ga.
    0812F934 00000000 0000002a 0812f970 00000000 ….
    …p…….
    0812F944 ee2b7914 02257e04 ee2b8264 00000001 .y+..~%.d.…..
    0812F954 00000001 ee2b8264 00000001 0812fa58 ….d.
    …..X…
    0812F964 01e82b82 0000007b 00000002 7e93e5cc ...{……….~
    0812F974 b28bc9f8 7e93d500 78ab0218 61bffd64 …….~…xd..a
    0812F984 78aad8c4 b28b7214 0812fa0c 0218ff92 …x.r……….
    0812F994 0242d408 a5c335c4 a5c335a0 90731010 ..B..5…5….s.
    0812F9A4 00000001 770effd2 75770da1 00000000 …….w..wu….
    0812F9B4 001f0003 02750270 0812fa0c 0812fa00 ….p.u………
    0812F9C4 016ae1a0 04be9558 000b6762 04be9b88 ..j.X…bg……
    0812F9D4 000b6763 aedba294 aedba294 04be9b88 cg…………..
    0812F9E4 00000001 04be9558 000b6762 0000000c ….X…bg……
    0812F9F4 01e82a74 989655f0 811dab50 00000000 t*…U..P…….
    0812FA04 00000001 00000020 0812f970 00000001 …. …p…….
    0812FA14 00000000 00000000 00000000 00000040 …………@…
    0812FA24 00000003 ee2b60bc ee2b61c4 00000000 …..`
    ..a+…..
    0812FA34 989655f0 00000020 f7ed0690 00000000 .U.. ………..
    0812FA44 0000000c 0812f970 00000000 0812f970 ….p…….p…
    0812FA54 2f5a96c2 0812fa68 01e7f751 e250494b ..Z/h…Q…KIP.
    0812FA64 989655f0 0812faa0 01e8046f 00000000 .U……o…….
    0812FA74 04d88c10 0000001d 0000001d 4fbaec50 …………P..O
    0812FA84 e250494b 01d11440 00000000 00000000 KIP............ 0812FA94 00004e20 00000000 0843af10 0812faf0 N........C..... 0812FAA4 01e778d8 00000000 0157edf9 00000900 .x........W..... 0812FAB4 015bd040 1303f310 00000028 52b93990 @.[.....(....9.R 0812FAC4 0812faf8 015bb8b1 52b93990 00000028 ......[..9.R(... 0812FAD4 02290e5c 0000001d 0158cd5a 00000010 \.).....Z.X..... 0812FAE4 015b13ef 04d88c10 00000008 0812fb24 ..[.........$... 0812FAF4 018b651b 3ced9168 3d00cc76 0812fb80 .e..h..<v..=.... 0812FB04 0846dab8 04d89854 3ced9168 3d00cc76 ..F.T...h..<v..= 0812FB14 3d00cc76 3d00cc76 3ced9168 3ced9168 v..=v..=h..<h..< 0812FB24 0812fbcc 018b8dbf 3d00cc76 0172c803 ........v..=..r. 0812FB34 04d89810 04d89c60 00000001 00000002 ....`........... 0812FB44 00000002 00000010 0812fb64 0812fb6c ........d...l... 0812FB54 04d89c60 00000002 0812fc34 0000000c `.......4....... 0812FB64 00000000 0846dac8 00000000 04d89854 ......F.....T... 0812FB74 00000001 04d89810 0812fbbc 0846dac4 ..............F. 0812FB84 04d8984d 016eaf77 04d89b8c 0172cb63 M...w.n.....c.r. 0812FB94 04d89810 00000000 00000000 0812fbcc ................ 0812FBA4 0812fbe4 0172ae1f 04d89810 0243cdbb ......r.......C. 0812FBB4 00000001 04d89b58 00000000 0812fbc0 ....X........... 0812FBC4 0812fbc1 2f5a9756 0812fc48 0172a77e ....V.Z/H...~.r. 0812FBD4 04d89810 00000002 00000002 00000010 ................ 0812FBE4 0812fc34 04d89c60 062f8110 00000001 4...`...../..... 0812FBF4 0243cdbb a5c22b3c 0000001b 00000000 ..C.<+.......... 0812FC04 770efddd 75773bdb 00000000 75773c07 ...w.;wu.....<wu 0812FC14 2d61f531 00000001 0000000a 062f8110 1.a-........../. 0812FC24 00000024 00000001 00000000 00000000 $............... 0812FC34 e250223a 01d11440 0243cdbb 0000001d :"P.…..C…..
    0812FC44 2f5a90d2 0812fc88 0172b992 e250223a ..Z/……r.:"P.
    0812FC54 01d11440 2f5a9012 00000001 0243cdbb @…..Z/……C.
    0812FC64 062f8110 00000001 062f8110 0812fc58 ../……./.X…
    0812FC74 00000001 0812fcd0 016d0a70 251508ca ……..p.m….%
  • Error Logs <—*
    bolts.
    Model ‘0×102293’: Permutation ‘armorbracers’ not found, auto selecting permutation
    Texture ‘0×03539b’ dimensions too small
    Loading ‘0×03539b’ texture failed
    Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
    Debug token ‘0xf1059’: Lightning ran out of space for new bolts.
    Texture missing mip chain: 0×128ace
    Texture missing mip chain: 0×128ad0
    Model ‘0×10227b’: Permutation ‘default’ not found, auto selecting permutation
    Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Texture missing mip chain: 0×134878
    Model ‘0×0f9f95’: Permutation ‘default’ not found, auto selecting permutation
    Couldn’t find projectile effect for skill ‘MNFu6.4G8jU’
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Couldn’t find projectile effect for skill ‘Zz5tK.FNVfN’
    m_dims.x:2048 m_dims.y:2048 highResDims.x:2048 highResDims.y2048
    Model ‘0×10227b’: Permutation ‘default’ not found, auto selecting permutation
    Couldn’t find projectile effect for skill ‘KIWQR.F77q2’
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Material ‘0×052df2’ is missing textures.
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
  • DirectX Device Info <—*
    VendorId = 0×10de
    DeviceId = 0×13c0
    Version = 10.18.0013.5850
    Description = NVIDIA GeForce GTX 980
    Compat = 0×00100800
    VidMem = 4095 MB

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Innuendo.8674

Innuendo.8674

  • Crash <—*
    OOM: Heap, bytes=8388728,
    App: Gw2.exe
    Pid: 7504
    Cmdline: -isRelaunch
    BaseAddr: 01270000
    ProgramId: 101
    Build: 54779
    When: 2015-11-01T02:44:24Z 2015-10-31T21:44:24-05:00
    Uptime: 0 days 1:15:53
    Flags: 0
  • System <—*
    Name: JASON-PC
    IpAddr: 192.168.1.9
    Processors: 12 [GenuineIntel:6:13:7]
    OSVersion: Windows 6.1 (64 bit)
  • System Memory <—*
    Physical: 24099MB/32744MB 73%
    Paged: 55872MB/65486MB 85%
    Virtual: 222MB/ 4095MB 5%
    Load: 26%
    CommitTotal: 9614MB
    CommitLimit: 65486MB
    CommitPeak: 9984MB
    SystemCache: 17246MB
    HandleCount: 36505
    ProcessCount: 88
    ThreadCount: 1446
  • Process Memory <—*
    Private: 3068MB
    WorkingSet: 2831MB
    PeakWorkingSet: 2849MB
    PageFaults: 21935024
  • Memory Category Usage (Inclusive) <—*
    [Category] [Size(MB)] [Count]
    VRAM 1204.69 33718
    Root 999.25 1424997
    Art Assets 481.70 9974
    Programmer Data 385.44 366436
    VRAM – Prop Tex 300.15 635
    VRAM – Character Geo 251.55 694
    Anim Import Packfile 204.95 632
    Anim Import Models 204.95 632
    VRAM – Effect Geo 166.12 777
    Engine 151.71 195103
    Game 143.77 121512
    Map Assets 129.23 4618
    Prop Models 119.24 2104
    Character Models 112.69 1433
    Prop Packfile 103.82 367
    Content 96.50 37301
    Uncategorized 96.17 1013748
    VRAM – Gr Postproc 91.39 20
    Gr 91.31 123390
    VRAM – Gr Geometry 75.54 987
    Composite Models 63.36 866
    Collections 59.45 7897
    Dictionary 57.22 1798
    VRAM – DDI Shader 49.38 28386
  • Memory Category Usage (Exclusive) <—*
    [Category] [Size(MB)] [Count]
    VRAM – Prop Tex 300.15 635
    VRAM – Character Geo 251.55 694
    Anim Import Packfile 204.95 632
    VRAM – Effect Geo 166.12 777
    Prop Packfile 103.82 367
    Content 96.50 37301
    Uncategorized 96.17 1013748
    VRAM – Gr Postproc 91.39 20
    VRAM – Gr Geometry 75.54 987
    Dictionary 57.22 1798
    VRAM – DDI Shader 49.38 28386
    Gr 42.20 6086
    VRAM – UI Textures 42.17 1055
    Character Packfile 40.04 213
    Composite Tex Pool 37.14 134
    Text 34.24 4269
    VRAM – Prop Geo 33.42 103
    Effect Packfile 32.22 380
    VRAM – Terrain Tex 29.62 41
    Composite Packfile 26.20 675
    VRAM – DirectX Geo Buffers 21.76 444
    VRAM – Composite Tex 21.21 80
    VRAM – Gr Img 17.64 9
    Map Zone 16.61 5423

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

  • ClientContextThreadProc Thread 0×1a08 <—*
  • Trace <—*
    Pc:0157d92f Fr:079ef3ac Rt:01615e50 Arg:00000000 00000000 02215008 00000243
    Pc:01615e50 Fr:079ef3ec Rt:016167f7 Arg:00000000 0000002a 079ef430 00000000
    Pc:016167f7 Fr:079ef420 Rt:01e82b82 Arg:000000a3 00000002 73e69300 c66252cd
    Pc:01e82b82 Fr:079ef514 Rt:01e7f751 Arg:382675b9 7cf45d50 079ef55c 01e8046f
    Pc:01e7f751 Fr:079ef524 Rt:01e8046f Arg:00000000 04d88c10 00000012 00000012
    Pc:01e8046f Fr:079ef55c Rt:01e778d8 Arg:00000000 0157edf9 00000920 015bd040
    Pc:01e778d8 Fr:079ef5ac Rt:018b651b Arg:3c9374bc 3c90c495 079ef63c 0846dab8
    Pc:018b651b Fr:079ef5e0 Rt:018b8dbf Arg:3c90c495 0172c803 04d89810 04d89c60
    Pc:018b8dbf Fr:079ef688 Rt:0172a77e Arg:04d89810 00000002 00000002 00000010
    Pc:0172a77e Fr:079ef704 Rt:0172b992 Arg:38264ea8 01d1144f 4bcb1162 00000001
    Pc:0172b992 Fr:079ef744 Rt:01729f51 Arg:04bf5d30 004f3368 0157ef78 00000000
    Pc:01729f51 Fr:079ef764 Rt:016d0730 Arg:04bf5d30 4bcb11ba 00000000 004f3368
    Pc:016d0730 Fr:079ef79c Rt:016d0858 Arg:00000000 079ef7b4 7597337a 004f3368
    Pc:016d0858 Fr:079ef7a8 Rt:7597337a Arg:004f3368 079ef7f4 771092e2 004f3368
    Pc:7597337a Fr:079ef7b4 Rt:771092e2 Arg:004f3368 72df94ed 00000000 00000000
    Pc:771092e2 Fr:079ef7f4 Rt:771092b5 Arg:016d07dc 004f3368 00000000 00000000
    Pc:771092b5 Fr:079ef80c Rt:00000000 Arg:016d07dc 004f3368 00000000 00000000
  • Thread registers <—*
    eax=079eef20 ebx=079ef368 ecx=02215008 edx=079ef368 esi=7597585e edi=00000000
    eip=0157d92f esp=079ef344 ebp=079ef3ac
    cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00200246

eax-32 079EEF00 079eef20 52f98010 079eef40 00000000
eax-16 079EEF10 78169290 079eef70 7576c42d 079eef20
eax 0 079EEF20 80000003 00000000 00000000 7576c42d
eax
16 079EEF30 00000000 079eefb8 9b81480c 9b800000
eax+32 079EEF40 079ef164 016f6b99 044103a4 079eefc8
eax+48 079EEF50 044103a0 9a000000 079ef184 016f6dd8
ebx-32 079EF348 02215008 00000243 00000000 a521d084
ebx-16 079EF358 a521d070 13a7d370 00000000 00000001
ebx 0 079EF368 70616548 7962202c 3d736574 38383338
ebx
16 079EF378 00383237 000f1efc 000f1efc 079ef3ac
ebx+32 079EF388 016844d5 00000000 a521d08c 079ef3a8
ebx+48 079EF398 13a7d370 a521d08c 13a7d370 00000000
ecx-32 02214FE8 014dc760 01afd5c0 012c1b70 0133b970
ecx-16 02214FF8 0145a990 0146fb10 0145a9e0 01616cb0
ecx 0 02215008 2e5c2e2e 2e2e5c2e 676e455c 5c656e69
ecx
16 02215018 475c7247 78655472 65627543 7070632e
ecx+32 02215028 00000000 26262030 49432220 65547247
ecx+48 02215038 72757478 62754365 74614465 6f702061
edx-32 079EF348 02215008 00000243 00000000 a521d084
edx-16 079EF358 a521d070 13a7d370 00000000 00000001
edx 0 079EF368 70616548 7962202c 3d736574 38383338
edx
16 079EF378 00383237 000f1efc 000f1efc 079ef3ac
edx+32 079EF388 016844d5 00000000 a521d08c 079ef3a8
edx+48 079EF398 13a7d370 a521d08c 13a7d370 00000000
esi-32 7597583C 023a0ae9 90909000 ff8b9090 5dec8b55
esi-16 7597584C 909005eb ff909090 970b9825 90909075
esi 0 7597585C ff8b9090 5dec8b55 909005eb ff909090
esi
16 7597586C 970da425 90909075 ff8b9090 6aec8b55
esi+32 7597587C 10458d00 1075ff50 ff0c75ff f4e80875
esi+48 7597588C 85ffffe5 8b0774c0 c25d1045 c883000c

  • Code <—*
    0157D90F 806a1d02 8d45bc6a 4050e8e2 68ffff83 .j…E.j@P..h…
    0157D91F c4108d55 bcb90500 00006a00 ff751453 …U……j..u.S
    0157D92F e85c9400 008b55b4 8b45b88d 5a178b75 .\….U..E..Z..u
    0157D93F 1883e3f0 8bcb8843 fa8ac32a c2668973 …….C…*.f.s
    0157D94F f88843fb 0fb6c02b c8897bfc 3bca7414 ..C….+..{.;.t.
    0157D95F 68e50300 00bafc69 1d02b990 6a1d02e8 h……i….j…
  • Stack <—*
    079EF344 0157d934 02215008 00000243 00000000 4.W..P!.C…….
    079EF354 a521d084 a521d070 13a7d370 00000000 ..!.p.!.p…….
    079EF364 00000001 70616548 7962202c 3d736574 ….Heap, bytes=
    079EF374 38383338 00383237 000f1efc 000f1efc 8388728………
    079EF384 079ef3ac 016844d5 00000000 a521d08c …..Dh…….!.
    079EF394 079ef3a8 13a7d370 a521d08c 13a7d370 ….p…..!.p…
    079EF3A4 00000000 4bcb158a 079ef3ec 01615e50 …….K….P^a.
    079EF3B4 00000000 00000000 02215008 00000243 ………P!.C…
    079EF3C4 0000002a 00000000 a5168f50 a521d070 …….P…p.!.
    079EF3D4 bc7c38b0 bc7c38b0 079ef420 015e4d90 .8|..8|. ….M^.
    079EF3E4 bc7c38b0 00000001 079ef420 016167f7 .8|….. ….ga.
    079EF3F4 00000000 0000002a 079ef430 00000000 ….
    …0…….
    079EF404 d48ee1f4 02257e04 d48ee37e 00000001 …..~%.~…….
    079EF414 00000001 d48ee37e 00000001 079ef514 ….~………..
    079EF424 01e82b82 000000a3 00000002 73e69300 .+………….s
    079EF434 c66252cd 00000068 04eb80c8 0237501c .Rb.h……..P7.
    079EF444 00000070 079ef464 016fcdcf 08416000 p…d…..o..`A.
    079EF454 00000068 00000000 00000050 00000068 h…….P…h…
    079EF464 079ef484 016ed064 04eb80c8 00000000 ….d.n………
    079EF474 4bcb125e 079ef49c 0156ed9b 00000000 ^..K……V…..
    079EF484 018d496b 04d88c10 025ea8b8 00000012 kI……..^…..
    079EF494 00000000 61e2cb68 079ef4c4 016021af ….h..a…..!`.
    079EF4A4 00000008 00000000 00000002 01e82a74 …………t*..
    079EF4B4 7cf45d50 711d7610 00000000 00000003 P].|.v.q……..
    079EF4C4 00000020 079ef430 00000001 00000000 …0………..
    079EF4D4 00000000 00000000 00000040 00000001 ……......... 079EF4E4 d48ee0ac d48ee0fc 00000000 7cf45d50 ............P].| 079EF4F4 00000020 f8610bd0 00000000 00000002 .....a......... 079EF504 079ef430 00000000 079ef430 4bcb1332 0.......0...2..K 079EF514 079ef524 01e7f751 382675b9 7cf45d50 $...Q....u&8P].| 079EF524 079ef55c 01e8046f 00000000 04d88c10 \...o........... 079EF534 00000012 00000012 517cac10 382675b9 ..........|Q.u&8 079EF544 01d1144f a30fc750 00000000 00004e20 O...P....... N.. 079EF554 00000000 0843af10 079ef5ac 01e778d8 ......C......x.. 079EF564 00000000 0157edf9 00000920 015bd040 ......W. ....[.
    079EF574 13c3f310 00000028 54bff910 079ef5b4 ….(……T….
    079EF584 015bb8b1 54bff910 00000028 02290e5c ..[….T(…\.).
    079EF594 00000012 0158cd5a 00000010 015b13ef ….Z.X…….[.
    079EF5A4 04d88c10 00000008 079ef5e0 018b651b ………….e..
    079EF5B4 3c9374bc 3c90c495 079ef63c 0846dab8 .t.<…<<…..F.
    079EF5C4 04d89854 3c9374bc 3c90c495 3c90c495 T….t.<…<…<
    079EF5D4 3c90c495 3c9374bc 3c9374bc 079ef688 …<.t.<.t.<….
    079EF5E4 018b8dbf 3c90c495 0172c803 04d89810 …….<..r…..
    079EF5F4 04d89c60 00000001 00000002 00000002 `……………
    079EF604 00000010 079ef620 079ef628 04d89c60 …. …(…`…
    079EF614 00000002 079ef6f0 0000000c 00000000 …………….
    079EF624 0846dac8 00000000 04d89854 00000001 ..F…..T…….
    079EF634 04d89810 079ef678 0846dac4 04d8984d ….×.....F.M…
    079EF644 016eaf77 04d89b8c 0172cb63 04d89810 w.n…..c.r…..
    079EF654 00000000 00000000 079ef688 079ef6a0 …………….
    079EF664 0172ae1f 04d89810 02a1c059 00000001 ..r…..Y…….
    079EF674 04d89b58 00000000 079ef67c 079ef67d X…….|…}…
    079EF684 4bcb10ae 079ef704 0172a77e 04d89810 …K….~.r…..
    079EF694 00000002 00000002 00000010 079ef6f0 …………….
    079EF6A4 04d89c60 004f3368 00000001 02a1c059 `…h3O…..Y…
    079EF6B4 208dc831 00000020 00000000 770efddd 1.. ……….w
    079EF6C4 75773bdb 00000000 75773c07 498e246f .;wu…..<wuo$.I
    079EF6D4 00000001 0000000a 004f3368 00000024 ……..h3O.$…
    079EF6E4 00000001 00000000 00000000 38264ea8 ………….N&8
    079EF6F4 01d1144f 02a1c059 00000012 4bcb1122 O…Y……."..K
    079EF704 079ef744 0172b992 38264ea8 01d1144f D…..r..N&8O…
    079EF714 4bcb1162 00000001 02a1c059 004f3368 b..K….Y…h3O.
    079EF724 00000001 004f3368 079ef714 00000001 ….h3O………
    079EF734 079ef78c 016d0a70 4e088276 00000000 ….p.m.v..N….
  • Error Logs <—*
    found, auto selecting permutation
    Invalid dynaset (of type 2) bounds (world space=true)
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Couldn’t find projectile effect for skill ‘KIWQR.F77q2’
    Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
    Map load hang on STATE_MODELS_STREAM detected: MapId: 1041, Position: (25683.699219, 314.959991, -1752.540039), Completion: 0.000000
    Model ‘0×12854e’: Permutation ‘nopaint’ not found, auto selecting permutation
    Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
    Debug token ‘0xf1059’: Lightning ran out of space for new bolts.
    Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
    Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
    Invalid dynaset (of type 2) bounds (world space=true)
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
  • DirectX Device Info <—*
    VendorId = 0×10de
    DeviceId = 0×13c0
    Version = 10.18.0013.5850
    Description = NVIDIA GeForce GTX 980
    Compat = 0×00100800
    VidMem = 4095 MB

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Innuendo.8674

Innuendo.8674

  • Crash <—*
    OOM: Heap, bytes=4194352,
    App: Gw2.exe
    Pid: 7064
    Cmdline:
    BaseAddr: 00390000
    ProgramId: 101
    Build: 54779
    When: 2015-11-01T03:22:39Z 2015-10-31T22:22:39-05:00
    Uptime: 0 days 0:37:40
    Flags: 0
  • System <—*
    Name: JASON-PC
    IpAddr: 192.168.1.9
    Processors: 12 [GenuineIntel:6:13:7]
    OSVersion: Windows 6.1 (64 bit)
  • System Memory <—*
    Physical: 24273MB/32744MB 74%
    Paged: 55896MB/65486MB 85%
    Virtual: 183MB/ 4095MB 4%
    Load: 25%
    CommitTotal: 9590MB
    CommitLimit: 65486MB
    CommitPeak: 9984MB
    SystemCache: 17421MB
    HandleCount: 36492
    ProcessCount: 87
    ThreadCount: 1417
  • Process Memory <—*
    Private: 3110MB
    WorkingSet: 2812MB
    PeakWorkingSet: 2832MB
    PageFaults: 9102328
  • Memory Category Usage (Inclusive) <—*
    [Category] [Size(MB)] [Count]
    VRAM 1209.57 32783
    Root 998.36 1397952
    Art Assets 525.45 8155
    Programmer Data 340.82 328757
    VRAM – Character Geo 271.90 878
    VRAM – Prop Tex 248.20 532
    Anim Import Models 219.56 571
    Anim Import Packfile 219.56 571
    Character Models 179.71 3029
    VRAM – Gr Geometry 155.72 1175
    VRAM – Effect Geo 143.71 582
    Game 134.31 115150
    Composite Models 123.96 2326
    Engine 121.95 169029
    Map Assets 99.93 2180
    Content 96.50 37301
    Uncategorized 96.16 1027577
    Prop Models 93.82 993
    Prop Packfile 93.17 195
    VRAM – Gr Postproc 91.39 20
    Composite Packfile 88.05 2097
    Gr 77.67 116360
    VRAM – Composite Tex 63.33 99
    Collections 60.16 8617
  • Memory Category Usage (Exclusive) <—*
    [Category] [Size(MB)] [Count]
    VRAM – Character Geo 271.90 878
    VRAM – Prop Tex 248.20 532
    Anim Import Packfile 219.56 571
    VRAM – Gr Geometry 155.72 1175
    VRAM – Effect Geo 143.71 582
    Content 96.50 37301
    Uncategorized 96.16 1027577
    Prop Packfile 93.17 195
    VRAM – Gr Postproc 91.39 20
    Composite Packfile 88.05 2097
    VRAM – Composite Tex 63.33 99
    Dictionary 57.65 1578
    VRAM – DDI Shader 49.28 28254
    Character Packfile 42.41 282
    Gr 41.42 12679
    Composite Tex Pool 35.84 74
    VRAM – UI Textures 26.48 622
    Text 25.50 3295
    VRAM – Terrain Tex 22.62 44
    Effect Packfile 22.51 226
    VRAM – Gr Img 17.64 9
    Collide Havok 15.57 30410
    VRAM – Gr Cloud 14.75 59
    VRAM – Terrain PgdImg 14.67 59

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

  • Thread 0×1fb0 <—*
  • Trace <—*
    Pc:0069d92f Fr:0582f748 Rt:0076e529 Arg:00000010 00000000 0133a8d8 000000bc
    Pc:0076e529 Fr:0582f780 Rt:0076e1f1 Arg:0442d1f8 00400030 0000009f 00000003
    Pc:0076e1f1 Fr:0582f7b0 Rt:006b180f Arg:00000001 0000009f 00000003 00000001
    Pc:006b180f Fr:0582f7dc Rt:006b15d6 Arg:00010000 084d63a8 084d63a8 0582f810
    Pc:006b15d6 Fr:0582f7f0 Rt:006b2003 Arg:084d63a8 00010000 00400014 00000001
    Pc:006b2003 Fr:0582f810 Rt:007a1ed0 Arg:00000000 00400014 00000001 a933b530
    Pc:007a1ed0 Fr:0582f82c Rt:007bf38e Arg:00000000 00400014 00000001 739d1210
    Pc:007bf38e Fr:0582f850 Rt:007bee85 Arg:084fc020 0000fff4 00400014 007a1eb0
    Pc:007bee85 Fr:0582f8c8 Rt:007bf2be Arg:0000fff4 084fc020 00010000 dff559d4
    Pc:007bf2be Fr:0582f8f8 Rt:771092e2 Arg:00000000 703d90cb 00000000 00000000
    Pc:771092e2 Fr:0582f938 Rt:771092b5 Arg:007cf030 00000000 00000000 00000000
    Pc:771092b5 Fr:0582f950 Rt:00000000 Arg:007cf030 00000000 00000000 00000000
  • Thread registers <—*
    eax=0582f2bc ebx=0582f704 ecx=0133a8d8 edx=0582f704 esi=7597585e edi=00000000
    eip=0069d92f esp=0582f6e0 ebp=0582f748
    cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246

eax-32 0582F29C 00000000 00000000 00000000 00000000
eax-16 0582F2AC 00000000 0582f30c 7576c42d 0582f2bc
eax 0 0582F2BC 80000003 00000000 00000000 7576c42d
eax
16 0582F2CC 00000000 00000000 11800000 00000001
eax+32 0582F2DC 008170cd 00000002 0582f30c 11805e18
eax+48 0582F2EC 1180be90 ffffffff 1180d5dc ffffffff
ebx-32 0582F6E4 0133a8d8 000000bc 00000000 00000001
ebx-16 0582F6F4 0442d1f8 0582f7a8 00000000 00000003
ebx 0 0582F704 70616548 7962202c 3d736574 34393134
ebx
16 0582F714 00323533 00000010 00000008 0582f7a8
ebx+32 0582F724 0582f748 0076de74 00000800 00000000
ebx+48 0582F734 00000001 0442d1f8 0582f7a8 00000008
ecx-32 0133A8B8 6143676d 632e636c 00007070 736d6964
ecx-16 0133A8C8 2620782e 69642026 792e736d 00000000
ecx 0 0133A8D8 2e5c2e2e 2e2e5c2e 676e455c 5c656e69
ecx
16 0133A8E8 495c7247 495c676d 654d676d 70632e6d
ecx+32 0133A8F8 00000070 76656c2a 6c536c65 2073746f
ecx+48 0133A908 656c203e 736c6576 00000000 6874614d
edx-32 0582F6E4 0133a8d8 000000bc 00000000 00000001
edx-16 0582F6F4 0442d1f8 0582f7a8 00000000 00000003
edx 0 0582F704 70616548 7962202c 3d736574 34393134
edx
16 0582F714 00323533 00000010 00000008 0582f7a8
edx+32 0582F724 0582f748 0076de74 00000800 00000000
edx+48 0582F734 00000001 0442d1f8 0582f7a8 00000008
esi-32 7597583C 023a0ae9 90909000 ff8b9090 5dec8b55
esi-16 7597584C 909005eb ff909090 970b9825 90909075
esi 0 7597585C ff8b9090 5dec8b55 909005eb ff909090
esi
16 7597586C 970da425 90909075 ff8b9090 6aec8b55
esi+32 7597587C 10458d00 1075ff50 ff0c75ff f4e80875
esi+48 7597588C 85ffffe5 8b0774c0 c25d1045 c883000c

  • Code <—*
    0069D90F 806a2f01 8d45bc6a 4050e8e2 68ffff83 .j/..E.j@P..h…
    0069D91F c4108d55 bcb90500 00006a00 ff751453 …U……j..u.S
    0069D92F e85c9400 008b55b4 8b45b88d 5a178b75 .\….U..E..Z..u
    0069D93F 1883e3f0 8bcb8843 fa8ac32a c2668973 …….C…*.f.s
    0069D94F f88843fb 0fb6c02b c8897bfc 3bca7414 ..C….+..{.;.t.
    0069D95F 68e50300 00bafc69 2f01b990 6a2f01e8 h……i/…j/..
  • Stack <—*
    0582F6E0 0069d934 0133a8d8 000000bc 00000000 4.i…3………
    0582F6F0 00000001 0442d1f8 0582f7a8 00000000 ……B………
    0582F700 00000003 70616548 7962202c 3d736574 ….Heap, bytes=
    0582F710 34393134 00323533 00000010 00000008 4194352………
    0582F720 0582f7a8 0582f748 0076de74 00000800 ….H…t.v…..
    0582F730 00000000 00000001 0442d1f8 0582f7a8 ……….B…..
    0582F740 00000008 6c543e06 0582f780 0076e529 …..>Tl….).v.
    0582F750 00000010 00000000 0133a8d8 000000bc ……….3…..
    0582F760 0000009f 00000001 0000001e 0582f7a8 …………….
    0582F770 00000001 00000030 00000008 0000000c ….0………..
    0582F780 0582f7b0 0076e1f1 0442d1f8 00400030 ……v…B.0.. 0582F790 0000009f 00000003 00000001 00000000 ................ 0582F7A0 a933b530 6d42b510 00000004 00000004 0.3...Bm........ 0582F7B0 0582f7dc 006b180f 00000001 0000009f ......k......... 0582F7C0 00000003 00000001 00000000 a933b530 ............0.3. 0582F7D0 00000000 00000000 a933b530 0582f7f0 ........0.3..... 0582F7E0 006b15d6 00010000 084d63a8 084d63a8 ..k......cM..cM. 0582F7F0 0582f810 006b2003 084d63a8 00010000 ..... k..cM..... 0582F800 00400014 00000001 00000001 00000000 ..………….
    0582F810 0582f82c 007a1ed0 00000000 00400014 ,…..z…….. 0582F820 00000001 a933b530 0848c010 0582f850 ....0.3...H.P... 0582F830 007bf38e 00000000 00400014 00000001 ..{.......…..
    0582F840 739d1210 00400014 047d9750 084fc018 …s...P.}...O. 0582F850 0582f8c8 007bee85 084fc020 0000fff4 ......{. .O..... 0582F860 00400014 007a1eb0 739d1210 00000000 ..…z….s….
    0582F870 00000000 0582f8b0 00000000 dff559d4 ………….Y..
    0582F880 00000000 00000000 c6ac5271 40479c77 ……..qR..w.G@
    0582F890 00000000 0582f854 01870270 0582f8a8 ….T…p…….
    0582F8A0 0582f8e8 771047b7 0582f8e0 007ceedf …..G.w……|.
    0582F8B0 00000000 007a1eb0 00000000 739d1210 ……z……..s
    0582F8C0 00000000 00000001 0582f8f8 007bf2be …………..{.
    0582F8D0 0000fff4 084fc020 00010000 dff559d4 …. .O……Y..
    0582F8E0 007ce1d8 00000000 00000000 007cf053 ..|………S.|.
    0582F8F0 7597337a 00000000 0582f938 771092e2 z3.u….8……w
    0582F900 00000000 703d90cb 00000000 00000000 ……=p……..
    0582F910 00000000 00000000 00000000 00000000 …………….
    0582F920 0582f904 00000000 ffffffff 77141a05 ……………w
    0582F930 02b0ac63 00000000 0582f950 771092b5 c…….P……w
    0582F940 007cf030 00000000 00000000 00000000 0.|………….
    0582F950 00000000 00000000 007cf030 00000000 ……..0.|…..
    0582F960 00000000 00000000 00000000 00000000 …………….
    0582F970 00000000 00000000 00000000 00000000 …………….
    0582F980 00000000 00000000 00000000 00000000 …………….
    0582F990 00000000 00000000 00000000 00000000 …………….
    0582F9A0 00000000 00000000 00000000 00000000 …………….
    0582F9B0 00000000 00000000 00000000 00000000 …………….
    0582F9C0 00000000 00000000 00000000 00000000 …………….
    0582F9D0 00000000 00000000 00000000 00000000 …………….
    0582F9E0 00000000 00000000 00000000 00000000 …………….
    0582F9F0 00000000 00000000 00000000 00000000 …………….
    0582FA00 00000000 00000000 00000000 00000000 …………….
    0582FA10 00000000 00000000 00000000 00000000 …………….
    0582FA20 00000000 00000000 00000000 00000000 …………….
    0582FA30 00000000 00000000 00000000 00000000 …………….
    0582FA40 00000000 00000000 00000000 00000000 …………….
    0582FA50 00000000 00000000 00000000 00000000 …………….
    0582FA60 00000000 00000000 00000000 00000000 …………….
    0582FA70 00000000 00000000 00000000 00000000 …………….
    0582FA80 00000000 00000000 00000000 00000000 …………….
    0582FA90 00000000 00000000 00000000 00000000 …………….
    0582FAA0 00000000 00000000 00000000 00000000 …………….
    0582FAB0 00000000 00000000 00000000 00000000 …………….
    0582FAC0 00000000 00000000 00000000 00000000 …………….
    0582FAD0 00000000 00000000 00000000 00000000 …………….
  • Error Logs <—*
    ’ not found, auto selecting permutation
    Couldn’t find projectile effect for skill ‘KIWQR.F77q2’
    Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
    Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
    Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
    Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
    Model ‘0×12854e’: Permutation ‘nopaint’ not found, auto selecting permutation
    Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Texture ‘0×03539b’ dimensions too small
    Loading ‘0×03539b’ texture failed
    Couldn’t find projectile effect for skill ‘KIWQR.F77q2’
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Couldn’t find projectile effect for skill ‘KIWQR.F77q2’
    Couldn’t find projectile effect for skill ‘Zz5tK.FNVfN’
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
    Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
    Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
    Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
    Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
    Texture ‘0×03539b’ dimensions too small
    Loading ‘0×03539b’ texture failed
    Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
    Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
    Texture ‘0×03539b’ dimensions too small
    Loading ‘0×03539b’ texture failed
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
  • DirectX Device Info <—*
    VendorId = 0×10de
    DeviceId = 0×13c0
    Version = 10.18.0013.5850
    Description = NVIDIA GeForce GTX 980
    Compat = 0×00100800
    VidMem = 4095 MB

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Ashura.1052

Ashura.1052

participated on dragon stand final boss event twice, crashed twice…luckily still managed to get back in despite the map is full…please fix this Anet…

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: casius van.5186

casius van.5186

I’d like to leave this as a suggestion, since 3 of my friends are experiencing the same multiple crashes since HoT and a bit before.

After several days of examining other threads (thry exist out there on reddit and other sites) we wanted to try something ridiculous.

They all share something in common and they’re using free antivirus software and they all have gtx 960 cards. Now, what we tried was disabling the antivirus. In an hour of testing, we had no random disconnects. Now whether this cured requires more testing on our part, but it might be worth a try for all who are having this issue.

This is not to absolve ANet of reaponsibility or excuse their silence. But I wanted to share this may be a culprit and worth trying.

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Fuji.6284

Fuji.6284

I’d like to leave this as a suggestion, since 3 of my friends are experiencing the same multiple crashes since HoT and a bit before.

After several days of examining other threads (thry exist out there on reddit and other sites) we wanted to try something ridiculous.

They all share something in common and they’re using free antivirus software and they all have gtx 960 cards. Now, what we tried was disabling the antivirus. In an hour of testing, we had no random disconnects. Now whether this cured requires more testing on our part, but it might be worth a try for all who are having this issue.

This is not to absolve ANet of reaponsibility or excuse their silence. But I wanted to share this may be a culprit and worth trying.

So, it’s like a double edge blade. You can either play the game with an anti-virus program and risk crashing or play it with an unprotected computer and not crash. I also have a gtx 960 and support is telling me to get another anti-virus program. I’m not sure how that resolves the issue when I have set the program to avoid interacting w/ Gw2.

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

I’d like to leave this as a suggestion, since 3 of my friends are experiencing the same multiple crashes since HoT and a bit before.

After several days of examining other threads (thry exist out there on reddit and other sites) we wanted to try something ridiculous.

They all share something in common and they’re using free antivirus software and they all have gtx 960 cards. Now, what we tried was disabling the antivirus. In an hour of testing, we had no random disconnects. Now whether this cured requires more testing on our part, but it might be worth a try for all who are having this issue.

This is not to absolve ANet of reaponsibility or excuse their silence. But I wanted to share this may be a culprit and worth trying.

I disabled the AV and kept the lowest settings in graphics. Still crashed within 5 mins of playing in levelling areas.

So it is the patch rather the end user settings etc.

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: HoukaKetsueki.6924

HoukaKetsueki.6924

The client even crashes the whole pc that I can’t reboot it, without resorting to hard rebooting it.

Koko Puffz / Kokoro Chan
Coerce[LOLI]
Tarnished Coast Asian Roamer

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

The client even crashes the whole pc that I can’t reboot it, without resorting to hard rebooting it.

Happened once with me as well.

It is amazing that the Developers are not able to post a single reply!

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Heimdall Vali.3125

Heimdall Vali.3125

Welcome to the new difficulty mode: Random Client Crashing when Mordremoth has 10% life and push “Join…” as fast as you can!!! hahaha

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Deepcuts.9740

Deepcuts.9740

Crashing over and over again also.
Usually close to the end boss fights. just to make my day

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: sanyaellia.7198

sanyaellia.7198

Hi anet can we at least get an answer?
I am really angry at this crashing issue as i never had such an issue prior HOT release.

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: sanyaellia.7198

sanyaellia.7198

  • Crash <—*
    OOM: Heap, bytes=8388728,
    App: Gw2.exe
    Pid: 5612
    Cmdline:
    BaseAddr: 00340000
    ProgramId: 101
    Build: 54779
    When: 2015-11-01T11:36:32Z 2015-11-01T19:36:32+08:00
    Uptime: 0 days 0:05:29
    Flags: 0
  • System <—*
    Name: MYCOMPUTER-PC
    IpAddr: 59.189.215.71
    Processors: 4 [GenuineIntel:6:10:9]
    OSVersion: Windows 6.1 (32 bit)
  • System Memory <—*
    Physical: 340MB/ 3558MB 9%
    Paged: 2469MB/ 7114MB 34%
    Virtual: 72MB/ 3071MB 2%
    Load: 90%
    CommitTotal: 4645MB
    CommitLimit: 7114MB
    CommitPeak: 4648MB
    SystemCache: 287MB
    HandleCount: 28372
    ProcessCount: 72
    ThreadCount: 1105
  • Process Memory <—*
    Private: 1935MB
    WorkingSet: 1782MB
    PeakWorkingSet: 1787MB
    PageFaults: 1815146
  • Memory Category Usage (Inclusive) <—*
    [Category] [Size(MB)] [Count]
    Root 912.97 1531960
    VRAM 470.57 34701
    Art Assets 441.76 8627
    Programmer Data 348.29 345215
    Anim Import Packfile 229.78 956
    Anim Import Models 229.78 956
    Game 137.82 117759
    Engine 126.86 176678
    Character Models 123.96 2648
    Content 96.50 37301
    Uncategorized 92.12 1158098
    Gr 82.92 118095
    Composite Models 78.95 1492
    VRAM – Gr Postproc 70.80 17
    VRAM – Composite Tex 61.37 246
    VRAM – Character Geo 61.13 1107
    Map Assets 61.09 2813
    Collections 59.71 10095
    Dictionary 57.24 2026
    VRAM – DDI Shader 56.88 29708
    Prop Models 56.30 841
    Prop Packfile 55.76 182
    Character Packfile 44.38 367
    Composite Packfile 43.04 1185
  • Memory Category Usage (Exclusive) <—*
    [Category] [Size(MB)] [Count]
    Anim Import Packfile 229.78 956
    Content 96.50 37301
    Uncategorized 92.12 1158098
    VRAM – Gr Postproc 70.80 17
    VRAM – Composite Tex 61.37 246
    VRAM – Character Geo 61.13 1107
    Dictionary 57.24 2026
    VRAM – DDI Shader 56.88 29708
    Prop Packfile 55.76 182
    Character Packfile 44.38 367
    Composite Packfile 43.04 1185
    Gr 42.00 3373
    Composite Tex Pookitten 134
    VRAM – Prop Tex 32.25 520
    VRAM – Gr Geometry 31.84 240
    VRAM – DirectX Geo Buffers 30.56 1520
    VRAM – Effect Geo 29.66 665
    Text 28.07 4149
    Effect Packfile 24.46 322
    VRAM – Terrain PgdImg 15.00 60
    Audio 14.90 1397
    VRAM – UI Textures 14.53 347
    Collide 14.41 2578
    Collide Havok 12.14 16480

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

  • ClientContextThreadProc Thread 0xe6c <—*
  • Trace <—*
    Pc:0064d92f Fr:05f0f8cc Rt:006e5e50 Arg:00000000 00000000 012e5008 00000243
    Pc:006e5e50 Fr:05f0f90c Rt:006e67f7 Arg:00000000 0000002a 05f0f950 00000000
    Pc:006e67f7 Fr:05f0f940 Rt:00f52b82 Arg:000000a3 00000002 8ac292e8 8ac2f1ac
    Pc:00f52b82 Fr:05f0fa3c Rt:00f4f751 Arg:8e8b0384 b0996b30 05f0fa84 00f5046f
    Pc:00f4f751 Fr:05f0fa4c Rt:00f5046f Arg:00000000 03d87410 0000001c 0000001c
    Pc:00f5046f Fr:05f0fa84 Rt:00f478d8 Arg:00000000 0064edf9 00000638 0068d040
    Pc:00f478d8 Fr:05f0fad4 Rt:0098651b Arg:3ce56042 3cf2efea 05f0fb64 0746dab8
    Pc:0098651b Fr:05f0fb08 Rt:00988dbf Arg:3cf2efea 007fc803 03f4d010 03f4d460
    Pc:00988dbf Fr:05f0fbb0 Rt:007fa77e Arg:03f4d010 00000002 00000002 00000010
    Pc:007fa77e Fr:05f0fc2c Rt:007fb992 Arg:8e8adc73 01d11499 c0a65acc 00000001
    Pc:007fb992 Fr:05f0fc6c Rt:007f9f51 Arg:03bf2d30 02027408 0064ef78 00000000
    Pc:007f9f51 Fr:05f0fc8c Rt:007a0730 Arg:03bf2d30 c0a65a64 00000000 02027408
    Pc:007a0730 Fr:05f0fcc4 Rt:007a0858 Arg:00000000 05f0fcdc 76e2ee6c 02027408
    Pc:007a0858 Fr:05f0fcd0 Rt:76e2ee6c Arg:02027408 05f0fd1c 77dc3ab3 02027408
    Pc:76e2ee6c Fr:05f0fcdc Rt:77dc3ab3 Arg:02027408 72054d6e 00000000 00000000
    Pc:77dc3ab3 Fr:05f0fd1c Rt:77dc3a86 Arg:007a07dc 02027408 00000000 00000000
    Pc:77dc3a86 Fr:05f0fd34 Rt:00000000 Arg:007a07dc 02027408 00000000 00000000
  • Thread registers <—*
    eax=05f0f440 ebx=05f0f888 ecx=012e5008 edx=05f0f888 esi=76e1f26a edi=00000000
    eip=0064d92f esp=05f0f864 ebp=05f0f8cc
    cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246

eax-32 05F0F420 9affba20 05f0f50c 0041ae8c 05f0f750
eax-16 05F0F430 05f0f470 05f0f490 74fb812f 05f0f440
eax 0 05F0F440 80000003 00000000 00000000 74fb812f
eax
16 05F0F450 00000000 05f0f820 8bbedea0 00000000
eax+32 05F0F460 00000000 3f3fffff 3f2fffff 3a40a5a0
eax+48 05F0F470 03428564 05f0f4d8 03428560 b8c00000
ebx-32 05F0F868 012e5008 00000243 00000000 9aa10f84
ebx-16 05F0F878 9aa10f70 0f921430 00000000 00000001
ebx 0 05F0F888 70616548 7962202c 3d736574 38383338
ebx
16 05F0F898 00383237 0009a02c 0009a02c 05f0f8cc
ebx+32 05F0F8A8 007544d5 00000000 9aa10f8c 05f0f8c8
ebx+48 05F0F8B8 0f921430 9aa10f8c 0f921430 00000000
ecx-32 012E4FE8 005ac760 00bcd5c0 00391b70 0040b970
ecx-16 012E4FF8 0052a990 0053fb10 0052a9e0 006e6cb0
ecx 0 012E5008 2e5c2e2e 2e2e5c2e 676e455c 5c656e69
ecx
16 012E5018 475c7247 78655472 65627543 7070632e
ecx+32 012E5028 00000000 26262030 49432220 65547247
ecx+48 012E5038 72757478 62754365 74614465 6f702061
edx-32 05F0F868 012e5008 00000243 00000000 9aa10f84
edx-16 05F0F878 9aa10f70 0f921430 00000000 00000001
edx 0 05F0F888 70616548 7962202c 3d736574 38383338
edx
16 05F0F898 00383237 0009a02c 0009a02c 05f0f8cc
edx+32 05F0F8A8 007544d5 00000000 9aa10f8c 05f0f8c8
edx+48 05F0F8B8 0f921430 9aa10f8c 0f921430 00000000
esi-32 76E1F248 90909090 9825ff90 9076de1d 90909090
esi-16 76E1F258 909005eb ff909090 de1c0c25 90909076
esi 0 76E1F268 ff8b9090 5dec8b55 909005eb ff909090
esi
16 76E1F278 de1db025 90909076 186a9090 e1f32068
esi+32 76E1F288 da7ae876 4d830000 35ffffe4 76ea6010
esi+48 76E1F298 13a015ff f63376de 33fc7589 7d8947ff

  • Code <—*
    0064D90F 806a2a01 8d45bc6a 4050e8e2 68ffff83 .j*..E.j@P..h…
    0064D91F c4108d55 bcb90500 00006a00 ff751453 …U……j..u.S
    0064D92F e85c9400 008b55b4 8b45b88d 5a178b75 .\….U..E..Z..u
    0064D93F 1883e3f0 8bcb8843 fa8ac32a c2668973 …….C….f.s
    0064D94F f88843fb 0fb6c02b c8897bfc 3bca7414 ..C….+..{.;.t.
    0064D95F 68e50300 00bafc69 2a01b990 6a2a01e8 h……i
    …j*..
  • Stack <—*
    05F0F864 0064d934 012e5008 00000243 00000000 4.d..P..C…….
    05F0F874 9aa10f84 9aa10f70 0f921430 00000000 ….p…0…….
    05F0F884 00000001 70616548 7962202c 3d736574 ….Heap, bytes=
    05F0F894 38383338 00383237 0009a02c 0009a02c 8388728.,…,…
    05F0F8A4 05f0f8cc 007544d5 00000000 9aa10f8c …..Du………
    05F0F8B4 05f0f8c8 0f921430 9aa10f8c 0f921430 ….0…….0…
    05F0F8C4 00000000 c0a65e6c 05f0f90c 006e5e50 ….l^……P^n.
    05F0F8D4 00000000 00000000 012e5008 00000243 ………P..C…
    05F0F8E4 0000002a 00000000 9cecabb0 9aa10f70 ………..p…
    05F0F8F4 810ac684 810ac684 05f0f940 006b4d90 ……......Mk. 05F0F904 810ac684 00000001 05f0f940 006e67f7 ........….gn.
    05F0F914 00000000 0000002a 05f0f950 00000000 ….
    …P…….
    05F0F924 adc2b6fc 01327e04 adc2b9f2 00000001 …..~2………
    05F0F934 00000001 adc2b9f2 00000001 05f0fa3c …………<…
    05F0F944 00f52b82 000000a3 00000002 8ac292e8 .+…………..
    05F0F954 8ac2f1ac 00000008 00000080 00000008 …………….
    05F0F964 0fa10e08 0fa10df4 b1e2f3e0 05f0f9f0 …………….
    05F0F974 0125ff92 014fd408 0fa10df4 0fa10dd0 ..%…O………
    05F0F984 b899b010 00000001 77da569c 74fb78a6 ………V.w.×.t
    05F0F994 05f0f9dc 001f0003 00000000 01820270 …………p…
    05F0F9A4 05f0f9f0 05f0f9e8 0077e1a0 0382b4e8 ……….w…..
    05F0F9B4 0001db56 8af321b0 8155a000 81751070 V….!….U.p.u.
    05F0F9C4 05f0fa1c 006747a9 8155a000 05f0f9f0 …..Gg…U…..
    05F0F9D4 00000005 00f52a74 b0996b30 7ae84750 ….t*..0k..PG.z
    05F0F9E4 00000000 00000003 00000020 05f0f950 …….. …P…
    05F0F9F4 00000001 00000000 00000000 00000000 …………….
    05F0FA04 00000040 00000004 adc2a0bc adc2a1f4 ............... 05F0FA14 00000000 b0996b30 00000020 fa0f06b0 ....0k.. ....... 05F0FA24 00000000 00000005 05f0f950 00000000 ........P....... 05F0FA34 05f0f950 c0a65c9c 05f0fa4c 00f4f751 P....\..L...Q... 05F0FA44 8e8b0384 b0996b30 05f0fa84 00f5046f ....0k......o... 05F0FA54 00000000 03d87410 0000001c 0000001c .....t.......... 05F0FA64 63ffedd0 8e8b0384 01d11499 00000000 ...c............ 05F0FA74 00000000 00004e20 00000000 0743bb90 .... N........C. 05F0FA84 05f0fad4 00f478d8 00000000 0064edf9 .....x........d. 05F0FA94 00000638 0068d040 0f84d910 00000028 8....h…..(…
    05F0FAA4 6f7ff290 05f0fadc 0068b8b1 6f7ff290 …o……h….o
    05F0FAB4 00000028 01360e5c 0000001c 0065cd5a (…\.6…..Z.e.
    05F0FAC4 00000010 006813ef 03d87410 00000008 ……h..t……
    05F0FAD4 05f0fb08 0098651b 3ce56042 3cf2efea …..e..B`.<…<
    05F0FAE4 05f0fb64 0746dab8 03f4d054 3ce56042 d…..F.T…B`.<
    05F0FAF4 3cf2efea 3cf2efea 3cf2efea 3ce56042 …<…<…<B`.<
    05F0FB04 3ce56042 05f0fbb0 00988dbf 3cf2efea B`.<………..<
    05F0FB14 007fc803 03f4d010 03f4d460 00000001 ……..`…….
    05F0FB24 00000002 00000002 00000010 05f0fb48 …………H…
    05F0FB34 05f0fb50 03f4d460 00000002 05f0fc18 P…`………..
    05F0FB44 0000000c 00000000 0746dac8 00000000 ……….F…..
    05F0FB54 03f4d054 00000001 03f4d010 05f0fba0 T……………
    05F0FB64 0746dac4 03f4d04d 007baf77 03f4d38c ..F.M…w.{…..
    05F0FB74 007fcb63 03f4d010 00000000 00000000 c……………
    05F0FB84 05f0fbb0 05f0fbc8 007fae1f 03f4d010 …………….
    05F0FB94 001b3398 00000001 03f4d358 00000000 .3……X…….
    05F0FBA4 05f0fba4 05f0fba5 c0a65d10 05f0fc2c ………]..,…
    05F0FBB4 007fa77e 03f4d010 00000002 00000002 ~……………
    05F0FBC4 00000010 05f0fc18 03f4d460 02027408 ……..`….t..
    05F0FBD4 00000001 001b3398 4b57562f 00000001 …..3../VWK….
    05F0FBE4 00000000 77da58bc 74fb1876 00000000 …..X.wv..t….
    05F0FBF4 74fb189f c0845916 00000001 0000000a …t.Y……….
    05F0FC04 02027408 00000024 00000001 00000000 .t..$………..
    05F0FC14 00000000 8e8adc73 01d11499 001b3398 ….s……..3..
    05F0FC24 0000001c c0a65a8c 05f0fc6c 007fb992 …..Z..l…….
    05F0FC34 8e8adc73 01d11499 c0a65acc 00000001 s……..Z……
    05F0FC44 001b3398 02027408 00000001 02027408 .3…t…….t..
    05F0FC54 05f0fc3c 00000001 05f0fcb4 007a0a70 <………..p.z.
  • Error Logs <—*
    auto selecting permutation
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
    Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
    Model ‘0×082243’: Failed to resolve AimIK bone indices.
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Couldn’t find projectile effect for skill ‘KIWQR.F77q2’
    Model ‘0×082243’: Failed to resolve AimIK bone indices.
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Texture ‘0×03539b’ dimensions too small
    Loading ‘0×03539b’ texture failed
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Model ‘0×082243’: Failed to resolve AimIK bone indices.
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Model ‘0×082243’: Failed to resolve AimIK bone indices.
    Texture missing mip chain: 0×00d956
    Texture missing mip chain: 0×00d95a
    Texture missing mip chain: 0×00d95c
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082243’: Failed to resolve AimIK bone indices.
    Texture missing mip chain: 0×00e689
    Model ‘0×082243’: Failed to resolve AimIK bone indices.
    Couldn’t find projectile effect for skill ‘KIWQR.F77q2’
    Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
    Model ‘0×082243’: Failed to resolve AimIK bone indices.
    Texture missing mip chain: 0×010140
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Couldn’t find projectile effect for skill ‘INSc/.NUlM9’
    Couldn’t find projectile effect for skill ‘KIWQR.F77q2’
    Model ‘0×082243’: Failed to resolve AimIK bone indices.
    Couldn’t find projectile effect for skill ‘INSc/.NUlM9’
    Model ‘0×082243’: Failed to resolve AimIK bone indices.
    Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
    Model ‘0×082243’: Failed to resolve AimIK bone indices.
    Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
    Couldn’t find projectile effect for skill ‘KIWQR.F77q2’
  • DirectX Device Info <—*
    VendorId = 0×10de
    DeviceId = 0×11c0
    Version = 9.18.0013.1106
    Description = NVIDIA GeForce GTX 660
    Compat = 0×00100800
    VidMem = 2048 MB

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Mardukar.8327

Mardukar.8327

THANK YOU Game Client…

1 minute away from killing Mordremoth and you crash me. AGAIN.

Seems moreover I’m not the only one with this issue. Please fix this Arenanet, or at least make missions like Fractals that can be rejoined.

Right now my client crashing screwed up the game for 4 other people. And no, I’m running a relatively high end system.

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: nacario.9417

nacario.9417

I can actually crash as much in vanilla zones as in HoT, so for me its no longer about expansion zones, but the game in general. Would be nice to get some dev feedback on this.

Power Ranger PvP
I used to be a power ranger, now not sure anymore

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: nacario.9417

nacario.9417

We are pretty confident these patching crashes have to do with 3rd party software (such as malware, antivirus, and proxies) hooking into the Winsock API.

This Microsoft KB article explains how to reset TCP/IP:
https://support.microsoft.com/en-us/kb/299357

Please let us know if this does not solve the problem.

How come this can be a third party software issue when I have done no changes on this PC after launch, and the crashing starts right after launch patch and hereon? Before HoT I had no crashes like these, similar to what everyone else in this thread is experiencing.

Power Ranger PvP
I used to be a power ranger, now not sure anymore

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Ska Fever.1896

Ska Fever.1896

Same for me. Before HOT no Client crashes. After allways crashing.
100 Euro for HOT and no fun, because the client crashes allways.

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Kell.9365

Kell.9365

Same here seems to be HoT related. And my system is W7 64bit 10 gigs of ram and 2 gig Radeon.

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: iintroversion.6209

iintroversion.6209

I bought a brand new iMac with most max upgrades last Saturday, running Capitan. 16 GB of ram, Intel 6200 graphics card. GW has been crashing constantly in high population areas with the oom error since I got the computer. I never had any issues with my 5 yo macbook pro before, nor do I have any issues running any other games.

I have been talking to support about the crash for a week, and they have had me do a bunch of resets (to a new computer) to things like disc permissions, with no changes. Any time I suggest that it is something with the game and not my computer, they do not address it at all, but just send the next copy and pasted suggestion. They’re even starting to repeat suggestion steps now. This is getting incredibly frustrating.

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: DarkAnubis.9304

DarkAnubis.9304

Just wanted to add my name in the list of people who’s client crashes a lot. Before HOT I think in the 3 years I’ve played I may have crashed once or twice. Since the expansion I have crashed at least 10-15 times.

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: jackinka.6024

jackinka.6024

This issue is getting more and more irritating and should be no. 1 priority to solve. The game is basically IMPOSSIBLE to play. It constantly crashes even in not crowded areas, and meta events are just not possible to play. Please, fix it. It is getting into the point where people just dont play because they know their game is going to crash. This really should be the priority right now. The issue has something to do with memory. 64 bit client would be more than needed right now.