Error code: 42:0:9001:4409

Error code: 42:0:9001:4409

in Account & Technical Support

Posted by: Ursuletul Morocanos.2958

Ursuletul Morocanos.2958

Hi,

After today’s update I cant log in to the game. Every time I try to log in I get an error message with the Error code: 42:0:9001:4409. Yesterday the game worked well after the update.

Thx

Error code: 42:0:9001:4409

in Account & Technical Support

Posted by: SkyFallsInThunder.8257

SkyFallsInThunder.8257

Exactly the same as the above, everything worked perfectly until today’s patch downloaded. I will also submit a ticket, I hope this gets solved today…

Error code: 42:0:9001:4409

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Posted by: Traveller.7496

Traveller.7496

Exactly same problem, location: northern Europe. Other internet works fine.

Error code: 42:0:9001:4409

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Posted by: TheTrueLight.4971

TheTrueLight.4971

Exactly the same here, glad it’s not something from my part because I’ve tried everything.
I hope Anet will fix it soon!

Error code: 42:0:9001:4409

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Posted by: SkyFallsInThunder.8257

SkyFallsInThunder.8257

Exactly the same as the above, everything worked perfectly until today’s patch downloaded. I will also submit a ticket, I hope this gets solved today…

I used the reddit fix and the advice in this thread and it is now working:
https://forum-en.gw2archive.eu/forum/support/tech/Client-not-loading-with-new-update/page/2

Error code: 42:0:9001:4409

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Posted by: Zeefa.3915

Zeefa.3915

Was wondering if anyone else had issues, because my net seems fine otherwise. Was at Teq when I first got severe lag, then dc’ed 3 times, the last time coming back to a bugged guild (appears as I has non), then trying to change character because I wont be able to get Teq at that point only to be unable to get further than the character screen. Restart the entire thing… same problem. Gave up, tried again later. Still nothing.

Life doesn’t stop being funny just because the dead can’t laugh.

Error code: 42:0:9001:4409

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Posted by: Traveller.7496

Traveller.7496

The Reddit suggested fix won’t work for me. Did submit a ticket though.

Error code: 42:0:9001:4409

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Posted by: Stark.7015

Stark.7015

Same issue here.
The hosts change worked for a brief time, but not anymore.

Error code: 42:0:9001:4409

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Posted by: Locotron.1254

Locotron.1254

I can’t log in either. Get the error message:

The game client lost its connection to the server. Please wait bla bla…

Worked perfectly yesterday when the patch came though.

Error code: 42:0:9001:4409

in Account & Technical Support

Posted by: Ztepam.9327

Ztepam.9327

I restarted my rooter and pc now and it worked, that after 1 hr and a half, dunno if they fixed it or it’s because of what I did

Error code: 42:0:9001:4409

in Account & Technical Support

Posted by: Ish.2846

Ish.2846

I switched to google dns in my adapter settings and everything seems to be working as normal. Interestingly, I could previously access the forums but not guildwars2.com directly..

Error code: 42:0:9001:4409

in Account & Technical Support

Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Next

Hey gang,

For those of you encountering this error, could you please post your ISP, region, and server so we can further investigate this issue?

Thanks!

Error code: 42:0:9001:4409

in Account & Technical Support

Posted by: Caerbannog.7138

Caerbannog.7138

Telia, EU (Denmark), Seafarer’s Rest

Error code: 42:0:9001:4409

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Posted by: Salakelmi.3901

Salakelmi.3901

Sonera, EU (Finland), Aurora Glade

Error code: 42:0:9001:4409

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Posted by: ppuapu.7814

ppuapu.7814

Desolation, EU (romania) It works one hour ago now no connection.

Error code: 42:0:9001:4409

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Posted by: Konte.3706

Konte.3706

ISP: RCS&RDS
Region: EU(Romania)
Server: Aurora Glade

Error code: 42:0:9001:4409

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Posted by: Robroy.4073

Robroy.4073

comhem, EU (Sweden), Piken Square

Error code: 42:0:9001:4409

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Posted by: Zcero.3716

Zcero.3716

ComHem, EU (Sweden), Desolation

Error code: 42:0:9001:4409

in Account & Technical Support

Posted by: naymerich.6178

naymerich.6178

Ono, EU (Spain), Far shiverpeaks

Error code: 42:0:9001:4409

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Posted by: Traveller.7496

Traveller.7496

Sonera, EU (Finland), Gandara

I was able to play for a bit but got thrown out again.

Error code: 42:0:9001:4409

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Posted by: Kam.1780

Kam.1780

ISP: Digi, EU (Hungary), server: Gandara

Says client can not connect to the log-in server. Have tried to log-in several time, but in vain.

co-leader of Ministry of Friendhsip [MoF] – Gandara

Error code: 42:0:9001:4409

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Posted by: Rycenths.9708

Rycenths.9708

ISP: DIGI
Region: EU(Hungary)
Server: Whiteside Ridge

Error code: 42:0:9001:4409

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Posted by: Kam.1780

Kam.1780

Seems to work now just fine, thank you.

co-leader of Ministry of Friendhsip [MoF] – Gandara

Error code: 42:0:9001:4409

in Account & Technical Support

Posted by: Gesuul.6340

Gesuul.6340

Stofa, EU (Denmark), Gunnar’s Hold

LĂșseg Warrior
Ring Of Fire

Error code: 42:0:9001:4409

in Account & Technical Support

Posted by: Ursuletul Morocanos.2958

Ursuletul Morocanos.2958

ISP: RCS&RDS
Region: EU(Romania)
Server: Seafarers Rest

Error code: 42:0:9001:4409

in Account & Technical Support

Posted by: Ceraki.9627

Ceraki.9627

ISP: ComHem
Region: EU (Sweden)
Server: Aurora Glade

Please fix this soon, I really want to play right now =(

Error code: 42:0:9001:4409

in Account & Technical Support

Posted by: Falx.8427

Falx.8427

Anyone from NA having this issue?

Amplified Wrath [AmP]
Badmash [bM]
Furious Cookies [FURY]

Error code: 42:0:9001:4409

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Posted by: Rosa.8974

Rosa.8974

ISP: Sonera
Region EU (Finland)
Server Seafarer’s Rest

Error code: 42:0:9001:4409

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Posted by: Broccoli Surprise.3584

Broccoli Surprise.3584

ISP: NextGenTel
Region: EU (Norway)
Server: Gandara

Error code: 42:0:9001:4409

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Posted by: Falx.8427

Falx.8427

Looks like it’s only EU, stop slacking Anet

Amplified Wrath [AmP]
Badmash [bM]
Furious Cookies [FURY]

Error code: 42:0:9001:4409

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Posted by: Garambola.2461

Garambola.2461

ISP: Sonera
Region EU (Finland)
Piken Square

Since it stops from logging in, I also cannot play on Tarnished Coast either.

Error code: 42:0:9001:4409

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Posted by: Clau.4261

Clau.4261

ISP: RCS&RDS
Region: EU(Romania)
Server: Seafarers Rest

Error code: 42:0:9001:4409

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Posted by: Garambola.2461

Garambola.2461

ISP: Sonera
Region EU (Finland)
Piken Square

Since it stops from logging in, I cannot play on Tarnished Coast either.

Error code: 42:0:9001:4409

in Account & Technical Support

Posted by: VelkamHUN.8195

VelkamHUN.8195

ISP: ComHem
Region: EU (Sweden)
Server: Desolation

Error code: 42:0:9001:4409

in Account & Technical Support

Posted by: Pomylony.8590

Pomylony.8590

ISP: Pro-internet
Region: EU(Poland)
Server: Seafarers Rest

Error code: 42:0:9001:4409

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Posted by: Ishmel.1308

Ishmel.1308

ISP: Bahnhof
Region: EU (Sweden)
Server: Desolation

Error code: 42:0:9001:4409

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Posted by: WannaFeel.7082

WannaFeel.7082

IMPERIUM Telecom, EU (Poland), Far shiverpeaks

Error code: 42:0:9001:4409

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Posted by: Sonia.7910

Sonia.7910

ISP: Ono (Optical fiber, 200MB)
Region: EU (Spain)
Server: Tarnished Coast.

Husband has the same problem with his own account, obviously our data are the same, except IP which is different.

Little lost clumsy thief in Tarnished Coast

Error code: 42:0:9001:4409

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Posted by: Aktio.4207

Aktio.4207

ISP: Telia
Region: EU (Denmark)
Server: Gandara

Error code: 42:0:9001:4409

in Account & Technical Support

Posted by: OlliX.1705

OlliX.1705

I have this problem too. Happened to me 3 times so far today, but have been able to get back on after waiting a while… 30 minutes or so.

ISP: NextGenTel
Region: EU (Norway)
Server: Vabbi

[qT] Necro main.

Error code: 42:0:9001:4409

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Posted by: Sammet.6542

Sammet.6542

ISP: Telia
Region: EU [Sweden]
Server: Piken Square

Error code: 42:0:9001:4409

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Posted by: WhiteStorm.7028

WhiteStorm.7028

Sanctum of Rall-Kansas-USA

Error code: 42:0:9001:4409

in Account & Technical Support

Posted by: Ashley Segovia.8276

Previous

Ashley Segovia.8276

Technical Support

Next

Thanks so much everyone for jumping on this! Now if you’re still experiencing this issue, could we get some pathpings from you all? Specifically, from this output:

pathping -4 -q 100 206.127.159.152

Error code: 42:0:9001:4409

in Account & Technical Support

Posted by: TooNu.4530

TooNu.4530

Just copy and paste the results directly into here?

Error code: 42:0:9001:4409

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Posted by: Sponge Of Bob.6802

Sponge Of Bob.6802

Comcast : US : Dragonbrand

Error code: 42:0:9001:4409

in Account & Technical Support

Posted by: Sponge Of Bob.6802

Sponge Of Bob.6802

C:\pathping -4 -q 100 206.127.159.152

Tracing route to 206-127-159-152.ncsoft.com [206.127.159.152]
over a maximum of 30 hops:
0 ME
1 My Gateway
2 96.120.11.17
3 68.86.255.173
4 xe-7-0-0-0-ar04.whitemarsh.md.bad.comcast.net [68.85.61.86]
5 162.151.60.102
6 he-3-5-0-0-11-cr01.newyork.ny.ibone.comcast.net [68.86.88.253]
7 ae12.edge1.NewYork2.level3.net [4.68.127.1]
8 ae-4-90.edge6.Frankfurt1.Level3.net [4.69.154.202]
9 ae-4-90.edge6.Frankfurt1.Level3.net [4.69.154.202]
10 195.16.161.58
11 206-127-157-86.ncsoft.com [206.127.157.86]
12 206-127-157-102.ncsoft.com [206.127.157.102]
13 206-127-159-152.ncsoft.com [206.127.159.152]

Computing statistics for 325 seconds…

Error code: 42:0:9001:4409

in Account & Technical Support

Posted by: Sponge Of Bob.6802

Sponge Of Bob.6802

Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 ME
0/ 100 = 0% | My Gateway
1 0ms 0/ 100 = 0% 0/ 100 = 0%
0/ 100 = 0% |
2 11ms 0/ 100 = 0% 0/ 100 = 0% 96.120.11.17
0/ 100 = 0% |
3 14ms 0/ 100 = 0% 0/ 100 = 0% 68.86.255.173
0/ 100 = 0% |
4 16ms 0/ 100 = 0% 0/ 100 = 0% xe-7-0-0-0-ar04.whitemarsh.md.bad.
comcast.net [68.85.61.86]
0/ 100 = 0% |
5 22ms 0/ 100 = 0% 0/ 100 = 0% 162.151.60.102
0/ 100 = 0% |
6 20ms 0/ 100 = 0% 0/ 100 = 0% he-3-5-0-0-11-cr01.newyork.ny.ibon
e.comcast.net [68.86.88.253]
0/ 100 = 0% |
7 22ms 0/ 100 = 0% 0/ 100 = 0% ae12.edge1.NewYork2.level3.net [4.
68.127.1]
0/ 100 = 0% |
8 —- 100/ 100 =100% 100/ 100 =100% ae-4-90.edge6.Frankfurt1.Level3.ne
t [4.69.154.202]
0/ 100 = 0% |
9 —- 100/ 100 =100% 100/ 100 =100% ae-4-90.edge6.Frankfurt1.Level3.ne
t [4.69.154.202]
0/ 100 = 0% |
10 102ms 0/ 100 = 0% 0/ 100 = 0% 195.16.161.58
0/ 100 = 0% |
11 —- 100/ 100 =100% 100/ 100 =100% 206-127-157-86.ncsoft.com [206.127
.157.86]
0/ 100 = 0% |
12 —- 100/ 100 =100% 100/ 100 =100% 206-127-157-102.ncsoft.com [206.12
7.157.102]
0/ 100 = 0% |
13 102ms 0/ 100 = 0% 0/ 100 = 0% 206-127-159-152.ncsoft.com [206.12
7.159.152]

Trace complete.

Error code: 42:0:9001:4409

in Account & Technical Support

Posted by: TooNu.4530

TooNu.4530

0 ME
0/ 100 = 0 % |
1 0 ms 0/ 100 = 0 % 0/ 100 = 0 % MY GATEWAY
0/ 100 = 0 % |
2 20 ms 0/ 100 = 0 % 0/ 100 = 0 % gw1-no154.business.telia.com [90.230.253.1]
0/ 100 = 0 % |
3 23 ms 0/ 100 = 0 % 0/ 100 = 0 % kbn-b3-link.telia.net [213.155.137.252]
0/ 100 = 0 % |
4 22 ms 0/ 100 = 0 % 0/ 100 = 0 % kbn-bb3-link.telia.net [80.91.252.22]
0/ 100 = 0 % |
5 34 ms 0/ 100 = 0 % 0/ 100 = 0 % hbg-bb1-link.telia.net [80.91.252.110]
0/ 100 = 0 % |
6 45 ms 0/ 100 = 0 % 0/ 100 = 0 % ffm-bb1-link.telia.net [213.155.135.142]
0/ 100 = 0 % |
7 36 ms 0/ 100 = 0 % 0/ 100 = 0 % ffm-b11-link.telia.net [62.115.137.121]
0/ 100 = 0 % |
8 39 ms 87/ 100 = 87 % 87/ 100 = 87 % ncsoft-ic-306349-ffm-b11.c.telia
.net [62.115.43.74]
0/ 100 = 0 % |
9 —- 100/ 100 =100 % 100/ 100 =100 % 206-127-157-86.ncsoft.com [206.127.157.86]
0/ 100 = 0 % |
10 —- 100/ 100 =100 % 100/ 100 =100 % 206-127-157-102.ncsoft.com [206.
127.157.102]
0/ 100 = 0 % |
11 36 ms 0/ 100 = 0 % 0/ 100 = 0 % 206-127-159-152.ncsoft.com [206.127.159.152]

Error code: 42:0:9001:4409

in Account & Technical Support

Posted by: Burnit.9730

Burnit.9730

Same error that occured first time ever last night, happening now.
And I’m from Finland (Northern Europe), playing on Desolation.
Tried pinging and had exactly same 100% packet losses as TooNu.4530 have above my post.

Error code: 42:0:9001:4409

in Account & Technical Support

Posted by: Konte.3706

Konte.3706

Everything was fine for today until 10min ago. I could not load Caledon even if MapLoadCompletion was at 100% and after I managed to load the map(3-4 tries) I had 1min+ lag….

ISP:RCS&RDS
Region: EU (Romania)
Server: AuroraGlade

Ping statistics for 206.127.159.206:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 31ms, Maximum = 32ms, Average = 31ms

Tracing route to 206-127-0-152.fwd.datafoundry.com [206.127.0.152]
over a maximum of 30 hops:
0 BB-VAIO.Belkin [192.168.1.2]
1 . [192.168.1.1]
2 10.0.0.1
3 10.32.60.177
4 213.154.140.26
5 xr01.londra.rdsnet.ro [213.154.124.57]
6 ge-2-1-0.mpr1.lhr2.uk.above.net [195.66.224.76]
7 ae10.mpr2.lhr2.uk.above.net [64.125.31.194]
8 ae4.cr1.dca2.us.above.net [64.125.20.73]
9 ae5.cr1.iah1.us.above.net [64.125.20.186]
10 ae8.er1.iah1.us.above.net [64.125.21.158]
11 * * *
Computing statistics for 250 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 BB-VAIO.Belkin [192.168.1.2
]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% . [192.168.1.1]
0/ 100 = 0% |
2 —- 100/ 100 =100% 100/ 100 =100% 10.0.0.1
0/ 100 = 0% |
3 —- 100/ 100 =100% 100/ 100 =100% 10.32.60.177
0/ 100 = 0% |
4 1ms 0/ 100 = 0% 0/ 100 = 0% 213.154.140.26
0/ 100 = 0% |
5 42ms 0/ 100 = 0% 0/ 100 = 0% xr01.londra.rdsnet.ro [213.154.124
.57]
0/ 100 = 0% |
6 —- 100/ 100 =100% 100/ 100 =100% ge-2-1-0.mpr1.lhr2.uk.above.net [1
95.66.224.76]
0/ 100 = 0% |
7 41ms 0/ 100 = 0% 0/ 100 = 0% ae10.mpr2.lhr2.uk.above.net [64.12
5.31.194]
0/ 100 = 0% |
8 113ms 0/ 100 = 0% 0/ 100 = 0% ae4.cr1.dca2.us.above.net [64.125.
20.73]
0/ 100 = 0% |
9 144ms 0/ 100 = 0% 0/ 100 = 0% ae5.cr1.iah1.us.above.net [64.125.
20.186]
0/ 100 = 0% |
10 145ms 0/ 100 = 0% 0/ 100 = 0% ae8.er1.iah1.us.above.net [64.125.
21.158]

Trace complete.

Pinging 206.127.159.206 with 32 bytes of data:
Reply from 206.127.159.206: bytes=32 time=31ms TTL=116
Reply from 206.127.159.206: bytes=32 time=31ms TTL=116
Reply from 206.127.159.206: bytes=32 time=33ms TTL=116
Reply from 206.127.159.206: bytes=32 time=31ms TTL=116

Ping statistics for 206.127.159.206:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 31ms, Maximum = 33ms, Average = 31ms

(edited by Konte.3706)