Mouse losing focus -right click to turn not working [Merged]

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Posted by: The Warder.6352

The Warder.6352

I don’t have this issue with my Microsoft mouse and the Microsoft USB IntelliMouse Explorer 3.0 (Mouse and Keyboard Center) driver. I would suggest, “Change your mice.”

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Posted by: riotact.7863

riotact.7863

so after ages out of the game i thought id get back into it again. Unfortunately I have this issue with a wired usb mouse i know is 100% fine. no fix? better find something else to play

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Posted by: Groeli.5370

Groeli.5370

Having this problem too with my G700, I googled for days now just to find out that hundreds of others are having the same issue – without a solution to it??
I’d been playing GW2 for months with my mouse without any probs – since last week it’s unplayable for me.
I can’t even turn my camera for one rotation, if I try to I’ll land on my desktop, or with a context menu opened on one of my party members … Also disabled this new option with the right click – no change…
Hope that there’s a fix soon, but I don’t really think so
Groeli

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Posted by: Berg.9268

Berg.9268

Bump!! Even if arena net is not giving a shet for 10 month!!!

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Posted by: AeroJavi.1687

AeroJavi.1687

Time to fix this, guys.

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Posted by: Sorasky.3517

Sorasky.3517

I am using Steelseries Kanna mouse and since the start of the week i am experiencing mouse losing focus while holding right click. The cursor can be seen moving on the screen.

Please fix this!

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Posted by: Zappix.7928

Zappix.7928

I am having the exact same problem whenever I pan my camera with the right click it releases by itself. It’s incredibly frustrating, can we please get a fix for this soon!

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Posted by: Zappix.7928

Zappix.7928

I am having the exact same problem whenever I pan my camera with the right click it releases by itself. It’s incredibly frustrating, can we please get a fix for this soon!

To had I am using a Hewlett Packard mouse.

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Posted by: Skribulous.3521

Skribulous.3521

Honestly, I didn’t even know this was an actual bug that can, and should be, fixed.

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Posted by: Zappix.7928

Zappix.7928

Just to add one more thing, I can’t actually play the game due to this problem so I’ve had to stop.

It’s sad because I really enjoy playing Guild Wars 2 but this bug is just really bad and I can’t fix it.

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Posted by: Esplen.3940

Esplen.3940

Yeah, this bug started on me since the last update. At first it was very minor, but I noticed it in a fight versus Frizz in the new dungeon (my mouse only moved up and down and didn’t register right click, forcing me to die) and has progressed to a point where it makes camera steering near impossible.

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Posted by: NycteaScandiaca.5608

NycteaScandiaca.5608

Same problem for razer naga + win8

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Posted by: AlexisRosewood.4210

AlexisRosewood.4210

I have used right click to move camera while still, and steer while on the move for the past 8 months. Since the nerf patch, it seems I’ll be holding right click and moving about, then when I let go of right click wherever my mouse was, it highlights the item as if I had simply performed a right click on it. Even after holding right click down for a bit.
This is particularly annoying on my ranger because my pet runs alongside me, and after jogging down a path let go of right click and my pet is now highlighted.
Ugh, please fix this!

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Posted by: WaxWorm.8574

WaxWorm.8574

I can confirm that behaviour. As a workaorund you can disable the right-click-interaction in the game options.

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Posted by: Jigain.8231

Jigain.8231

Yup, it happens to me as well.

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Posted by: Kirika.7136

Kirika.7136

This is also a problem for me. While using the right mouse button to move the camera around, it will randomly stop moving the camera

This is very troubling in a lot of situations, since I’m used to using the A and D keys for strafing while right-clicking to move the camera, and have died several times due to it suddenly switching out of camera rotation mode

I believe this happens when your (invisible) cursor is on top of a selectable game object: a player, an enemy, an object… I’ve tested it a number of times and I think that is the most likely cause

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Posted by: Zappix.7928

Zappix.7928

https://forum-en.gw2archive.eu/forum/support/tech/Mouse-losing-focus-right-click-to-turn-not-working-Merged/page/9#post2325191

There is a thread here, it’s been happening for a long time. I have had to stop playing because of this.

We need it fixed pleased ASAP. Serious problem!!!

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Posted by: StinVec.3621

StinVec.3621

All of these are related to the same issue. Most affected users encounter it with their Razer Naga and Logitech mice, though it has also been an issue for Hewlett Packard, Microsoft and generic brand mice. There doesn’t seem to be a known cause and it is strictly limited to malfunctioning during GW2.

Issue: Mouse Button Loses Focus and Does Not Reacquire It

  • Most of the time that this issue is present (it is inconsistent), the mouse actually loses focus and never reacquires it, which prevents character and camera orientation with the right mouse button and leaves the game in a completely unplayable state. Some days it is very bad and prevents you from even being able to play, other times it is only a couple times a minutes, but leads to frustration and not playing the game the rest of that day.

Issue: Nearby Friendly Target Being Selected Unintentionally Due To Mouse Button Losing Focus and Reacquiring It Quickly

  • The option to ‘Disable Right-click Targeting’ has helped with the linked issue of randomly selecting a nearby friendly target while moving your camera with the right mouse button. This happens because the mouse tracking has an issue to where the game reads you as releasing the mouse button (despite your having never released it) and then re-‘clicks’ the button down quickly. Due to this issue, if your cursor was over/near another friendly, then they become your new target as if you had intentionally clicked on them to select them.

Issue: Total Target Loss Due To Mouse Button Losing Focus and Reacquiring It Quickly Over Empty Area of the Screen

  • However, disabling right-click targeting and interaction has simply made the issue of a new target stop happening, the issue of losing your target due to the glitch in mouse focus persists. Now we just have target loss due to the quick un-click and re-click of the right mouse button over an empty area of the screen which deselects the current target; instead of both target loss and random friendly selection.
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Posted by: XxTAFxX.6741

XxTAFxX.6741

When playing wvw and end up in a big fight the mouse messes up,only started doing it after the latest patch.
when i goto my inv and click on an item to salvage,i get message was suppressed.
Same if i try and use a portal to the keep or any skills in my skill bar ect ect.
i cannot use any skills but all i get instead is message was suppressed.
So it forces me to close gw 2 and restart the computer.

This is so annoying as it’s a long wait to get into wvw on this server.
i’m pretty sure it’s not a prob my end as this is the only game that does it,and it only does it after a big fight in wvw.

Also mouse i use is logitech mmo G600.
Software version 8.46

(edited by XxTAFxX.6741)

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Posted by: oblivious.8074

oblivious.8074

After the latest patch I have been having this problem I am fighting some one and when turning the game thinking I have removed my finger from my right mouse button so the view angle changes but my character is facing the wrong way.

My mouse (Logitech G600) is fine.

Please fix it. I am a PVPer and this hinders gameplay.

Main: Combustible Lemon – Asura Engineer
on Piken Square and Gandara.

(edited by oblivious.8074)

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Posted by: Chimerael.2361

Chimerael.2361

This latest patch really changed things up for me too. This hasn’t happened for several weeks, but once this patch hit camera control with the right mouse button is close to impossible.

My symptoms are like everyone else.

1) Right click fails 50% of the time
2) Right click and hold, prematurely releases when you don’t want it to (while panning camera)

My observations is that this occurs in pve/pvp mostly and is significantly worse in the new jumping puzzle or when there are a lot of other players around.

I’ve had problems with a MS Intellimouse Explorer in the past, but I replaced it with a Logitech G500 and the problem was significantly less with exception of yesterday.

Tempest Behemoth | Chimerael | Batryxamat | Maelstrycerion
Seventh Abyss [Abys] of Darkhaven

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Posted by: Zappix.7928

Zappix.7928

I have just replaced my mouse, I have 3 mice that I have tested this on. A logitech MX300, a Hewlett Packard mouse and a Microsoft Optical 500.. The same problem with each of them which is pretty much what you’ve said Chimerael, whilst holding down the right click button to pan the camera it releases itself. I have fiddled around with the settings and the mouse sensitivity settings which has made it slightly easier to pan the camera around but as you’ve also said the problem got worse with the new patch. It really needs an urgent look at because the game is basically unplayable.

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Posted by: Jigain.8231

Jigain.8231

To revisit this, I’m not convinced this is actually ANet’s fault. Some of the descriptions (specifically those that describe the error as “when you release the button, the game interprets it as another click”) are happening to me outside of the game. For example, while browsing, clicking the middle mouse wheel would normally let you quick-scroll by moving the mouse up or down. I can do this, but only if I hold the middle mouse button – if I let it go, the quick-scroll feature cancels as if I had pressed a button again. And a more obvious example is if I hold the middle mouse button to scroll and the mouse pointer is over a link when I let it go, it opens the link in a new tab as if I had middle-mouse-clicked it.

Apart from that I don’t notice anything, it certainly doesn’t happen with left click, harder to tell with right click… but unless someone at ANet was bored and decided to make a virus, I remain convinced that this behavior is consistent with the “bug” reported and the fact that it happens outside of the game for me suggests it is not directly related to the game.

I’ll be reinstalling Windows soon anyway (harddrive is starting to corrupt, but probably not the case for EVERYONE in this thread), so I’ll let you know if it’s still present after a fresh install.

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Posted by: Zappix.7928

Zappix.7928

@Jigain to be fair a lot of people are reporting this issue and everyone is having a similar experience. Not all of our operating systems can be corrupted at the same time without a source for that? We all play Guild Wars 2 so if all our systems were messed up then obviously the common theme here is that the source of that is from something Guild Wars 2 has done.

I have had no other problems with my mice playing any other games or browsing the internet. It’s isolated to Guild Wars 2. But I look forwards to seeing your results after a fresh install.

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Posted by: Jigain.8231

Jigain.8231

@Jigain to be fair a lot of people are reporting this issue and everyone is having a similar experience. Not all of our operating systems can be corrupted at the same time without a source for that?

Somehow I get the impression you didn’t read all of my post, especially the part that says

not the case for EVERYONE in this thread

But I’ll spell it out, just in case. It’s my professional opinion that my harddrive corruption is an isolated incident, and more likely than not no other person in this thread is currently running on a corrupting harddrive. Further it seems unlikely that the corruption in itself is caused by GW2, or in turn that the corruption has caused the mouse issues. The fact is that I need to reinstall Windows regardless, and if I keep testing GW2 while reinstalling all my applications, drivers, and updates, we’ll know if and when the problem appears again, and from that perhaps we can deduce a hypothesis as to how it can be permanently fixed for others.

Lastly, there are many things that could be similar or identical between our setups beyond GW2, so you can’t assume GW2 is the only thing we all have in common. We could have similar motherboards, mouse brands, mouse software, mouse drivers, BIOS version, graphics card drivers, Windows updates, even the OS itself, and that’s just a tip of the iceberg of what could be a connection. So I’ll apply Occam’s Razor and say that as the issue appears outside of the game, either the most likely cause is something other than GW2, or my issue is separate from your issue – though Occam’s Razor on that says it’s highly unlikely that we’d have identical symptoms with differing causes around the same time, so once again, most likely cause is something other than GW2.

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Posted by: Jigain.8231

Jigain.8231

Right, reinstalled Windows on a new disk. Installed bare minimum software – mouse drivers, LAN drivers, graphics drivers, Firefox, Microsoft .NET 4.0 Framework. Not even firewalls and antispyware yet. Not touched any Windows updates. Noticed that the mouse would not register any clicks as long as it was switched to on-board memory in the Logitech Gaming Software (I use a G600). May be related. Not showing any of the previously observed behavior in browsers after setting it to Automatic Game Detection rather than the on-board memory option.

Downloading GW2 now. Will edit this post as I go along.

Edit: Still selecting targets after moving camera with right-click in-game. Browsing is still fine. Conclusion: my theory that my out-of-game mouse issues were related to the in-game mouse issues was incorrect. Despite very similar symptoms, there is no correlation between the two.

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(edited by Jigain.8231)

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Posted by: SvenskNavi.9378

SvenskNavi.9378

Didn’t see any posts for this, so pardon if it’s a repost. For the past week, myself and at least one guild mate of mine have been having issues with holding down the right mouse button to move the camera. It keeps on losing it’s “held-down” state, but then suddenly decides that it’s still held down and considers it a right click. So for example, I could be running around with the button held down, moving the camera, then suddenly it registers as not being held down (while the mouse button is in fact still held down), so then my mouse cursor starts to move across the screen instead of the camera moving. Then before I can even notice this, it’ll re-register as being held down, and act as a click-to-hold, which means if the cursor moves over the party list while I’m trying to move the camera, it’ll open up the party menu, and on more then one ocassion has caused me to accidently kick a party member. This issue is making it very frustrating to play, and almost impossible to play WvW because I can’t move the camera fast enough (because half the time it says the mouse isn’t clicked when it is).

Edit: Not sure if related, but we are both using Logitech mice. I tried my touchpad and that didn’t have an issue with right click, but seeing as I didn’t have an issue with my mouse before, I’m wondering if maybe a recent patch introduced imperfect hardware compatibility with certain mice?

(edited by SvenskNavi.9378)

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Posted by: StinVec.3621

StinVec.3621

Didn’t see any posts for this, so pardon if it’s a repost. For the past week, myself and at least one guild mate of mine have been having issues with holding down the right mouse button to move the camera. It keeps on losing it’s “held-down” state, but then suddenly decides that it’s still held down and considers it a right click. So for example, I could be running around with the button held down, moving the camera, then suddenly it registers as not being held down (while the mouse button is in fact still held down), so then my mouse cursor starts to move across the screen instead of the camera moving. Then before I can even notice this, it’ll re-register as being held down, and act as a click-to-hold, which means if the cursor moves over the party list while I’m trying to move the camera, it’ll open up the party menu, and on more then one ocassion has caused me to accidently kick a party member. This issue is making it very frustrating to play, and almost impossible to play WvW because I can’t move the camera fast enough (because half the time it says the mouse isn’t clicked when it is).

Edit: Not sure if related, but we are both using Logitech mice. I tried my touchpad and that didn’t have an issue with right click, but seeing as I didn’t have an issue with my mouse before, I’m wondering if maybe a recent patch introduced imperfect hardware compatibility with certain mice?

Main thread for this issue:
Mouse losing focus -right click to turn not working [Merged]
https://forum-en.gw2archive.eu/forum/support/tech/Mouse-losing-focus-right-click-to-turn-not-working-Merged

Hi. All of these are related to the same issue.

Issue: Mouse Button Loses Focus and Does Not Reacquire It
Most of the time that this issue is present (it is inconsistent), the mouse actually loses focus and never reacquires it, which prevents character and camera orientation with the right mouse button and leaves the game in a completely unplayable state. Some days it is very bad and prevents you from even being able to play, other times it is only a couple times a minutes, but leads to frustration and not playing the game the rest of that day.

Issue: Nearby Friendly Target Being Selected Unintentionally Due To Mouse Button Losing Focus and Reacquiring It Quickly
The recently added option to ‘Disable Right-click Targeting’ has helped with the linked issue of randomly selecting a nearby friendly target while moving your camera with the right mouse button.

This happens because the mouse tracking has an issue to where the game reads you as releasing the mouse button (despite your having never released it) and then re-‘clicks’ the button down quickly. Due to this issue, if your cursor was over/near another friendly, then they become your new target as if you had intentionally clicked on them to select them.

Issue: Total Target Loss Due To Mouse Button Losing Focus and Reacquiring It Quickly Over Empty Area of the Screen
However, disabling right-click targeting and interaction has simply made the issue of a new target stop happening, the issue of losing your target due to the glitch in mouse focus persists. Now we just have target loss due to the quick un-click and re-click of the right mouse button over an empty area of the screen which deselects the current target; instead of both target loss and random friendly selection.

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(edited by StinVec.3621)

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Posted by: Chimerael.2361

Chimerael.2361

So once again, patch day. This problem returns. Which is unfortunate seeing as the stuff I like to do in GW2 requires pretty accurate camera control via the right mouse button.

Last time I posted about this problem happening was last patch day. The problem slowly cleared up over the last 2 weeks and haven’t had any trouble at all.

Thinking back on the problem and when it has occurred. This has always been true.

Whatever the problem is, it is somehow related to the large number of players playing at the time.

Anyone else noticing the same thing?

Tempest Behemoth | Chimerael | Batryxamat | Maelstrycerion
Seventh Abyss [Abys] of Darkhaven

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Posted by: Malphai.2096

Malphai.2096

Still no fix on this problem…………………………………………………………………

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Posted by: Authority.6145

Authority.6145

I thought I was being paranoid with that issue and was actually considering buying a new mouse. Thanks for the thread OP.

And I kept wondering what the kitten is going on.

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Posted by: El Ogro.9185

El Ogro.9185

I cant believe in 10 months, 0 official solutions, i cant believe.

Me and my wife plays in 2 PC. I have no problem, but she is getting crazy with this problem.

So many hardware, so many mouses (mouses that works fine in another applications/games), and solution is “try to get another mouse”?..please, dont joke.

I beg arenanet to say something more than “open a ticket”. Too many people involved in this serious problem, because its clear that this a game problem.

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Posted by: WolfHeart.1256

WolfHeart.1256

Same problem here ever since I started up. One of the most annoying GW2 issues ever, especially if you are into sPvP. I don’t use auto-targetting and this bug is horrible. Some fights are just pure hell because you lose skills you’ve casted into no target at all due to this bug.

I can’t believe this issue can’t be addressed not to mention fixed…

Razer Deathadder 2013 on Razer eXact Mat / Steelseries Sensei on SteelSeries SteelPad QcK+ – running Windows 7. Don’t tell me it’s a issue with my mice.

[WOLF] Howlerin || Seafarer’s Rest
“They say you are what you eat.
Which is funny ‘cause I don’t remember eating a f.ing legend”

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Posted by: Treeline.3865

Treeline.3865

Daily bump. Although AutoHotkey is a nice workaround, we shouldn’t be forced to install 3rd party software, to be able to play the game.

Leader of Heroes [Hero] – Seafarers Rest

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Posted by: Dalgar.6721

Dalgar.6721

Same issue here, Naga mouse, win 7. Sometimes I can end up with my cursor on my second monitor even running fullscreen, like the GW2 program itself is losing priority in windows.

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Posted by: Feoriee.4698

Feoriee.4698

Would just like to add my piece in as well.. I’ve been having the issue for about 2 months now. Makes it extremely frustrating to play PVE, not to mention almost impossible to efficiently play WvW/PvP. I’m enjoying all the new content that ANET is releasing, but common.. Take a minute to fix pre-existing issues. 10 months pre-existing. I’m sure this will cause players to leave for something else, due to the frustration alone. :/

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Posted by: Causic.3798

Causic.3798

Same problem on my Logitech G300 =(
A great solution would be to add that a toggle to switch the
Left Button (Hold) Move Camera
with the
Right Button (Hold while moving) Change direction
From here -> http://wiki.guildwars2.com/images/0/00/GW2_QRC_NA_Digital.jpg
It appears that when I run with swapped left and right click I dont have any problems, I just can’t get used to clicking with the right click =/

(edited by Causic.3798)

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Posted by: greedz.3754

greedz.3754

Had a logitech G300 and realized this was an issue with the mouse actually. Send it back for warranty, when it came back I opened it and they indeed replaced the right clicker. A colleague from work had a G500 with the exact problem.

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Posted by: Alari.3671

Alari.3671

G500 here and have experienced the issue on it appears to lose focus on the window , tool tips don’t display , skills don’t highlight on mouse over. Then I have to click it to regain focus. Affects right mouse turning as well.

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Posted by: Kah.8457

Kah.8457

having this same problem on a razor abyssus mouse.. not logitech );

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Posted by: celsyum.7845

celsyum.7845

having same issue from previous patch i think

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Posted by: Dante.1508

Dante.1508

Same issue here, personally think its connected to lag issues as it seems to get worse as i lag more.

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Posted by: eagreen.8591

eagreen.8591

same problem with logitech mx518, and no solution found after hours of googling…..
sorry but its really kind of ridicolous such a game breaking issue exists for sucha long time -.-

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Posted by: Branti.4609

Branti.4609

I have Logitech g300 and I have same problem – holding rpm and move is impossible. Please, fix it, because playing with this bug is VERY HARD, especially in pvp.

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Posted by: Asrial.9035

Asrial.9035

I posted this in another thread…

Posting here real quick to add another ‘area’ of target loss, and I think this is my issue after disabling the right clicking (I actually think I have not only the right click issue, as some days are worse than others, but my mouse is actually acting up as well so double the fun).

If you have a target, and LEFT CLICK somewhere on the screen off of them, you lose the target.

I think what’s happening is when I’m casting something on the ground (I have the default actions for that), and I don’t think it goes off for some reason, I get click happy and start trying to spam the action (which then causes me to click on another target).

[EDIT]

..and here’s some more thoughts. I notice sometimes that I use the left button sometimes to walk forward while I have the right button held down to move the camera. I suspect the target loss in that situation is the right click failing, and the system going “oh, you’re left clicking on that empty spot? okay…”

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Posted by: Sylosis.7125

Sylosis.7125

THIS HAS STARTED HAPPENING TO ME TODAY FFFFFFFSSSSSSSSS

Hold right click to rotate camera….works infrequently….

I can confirm it works 100% outside of this game . I would tell you my mouse but it seems pointless as this thread is how old. I wonder what has caused it? I have not played with any settings.

(ok i may have foudn a solution..hope it works for everyone…..change the priority of the mouse driver process to high……task manager etc etc)

(edited by Sylosis.7125)

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Posted by: frogmachine.7918

frogmachine.7918

Having the same problem, it’s game breaking really, happens every 1-5 seconds. GW2 does something to my mouse or drivers because the problem will persist after I exit GW2 until I unplug it and plug it back in.

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Posted by: Valthan.9127

Valthan.9127

I have the same problem too. I have it on a razer naga. I have another standard usb mouse and there is the problem as well. I can drag with my naga on the desktop with right click this square around like a psycho and nothing happens, just in gw2 my camera stops to rotate. In pve it is acceptable, but in pvp its gamebreaking. I have switched usb ports and as last hope have reinstalled my mouse driver. I hope this works. If not, it’s a ingame problem and not hardware related.

Mouse losing focus -right click to turn not working [Merged]

in Account & Technical Support

Posted by: Lopez.7369

Lopez.7369

After months of not having this problem, it’s back. I have both options for clicking to interact turned off.

Mouse losing focus -right click to turn not working [Merged]

in Account & Technical Support

Posted by: Treeline.3865

Treeline.3865

It was never gone for me.

Leader of Heroes [Hero] – Seafarers Rest