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Posted by: Mark Katzbach

Mark Katzbach

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If you are experiencing network lag, please use this thread.

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Posted by: Consfearacy.8592

Consfearacy.8592

For at least a day now Cursed Shore on Dragonbrand has had extreme lag, and it isn’t just me, the chat is full of others experiencing the same thing. I have yet to experience lag in any other zone.

It’s so bad that it’s pretty much impossible to play in this zone.

(edited by Consfearacy.8592)

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Posted by: Gotchaz.7865

Gotchaz.7865

As the subject states. It’s not video lag since I’m getting 68FPS it’s network lag for sure. It shows available skills in your action bar but they don’t work. You have to keep hitting them. It’s almost as if the icon refresh before the action skill is actually available. Or you hit it and the icon show it initiating for like 5 seconds.

Beowulf-Defender of the JQ Realm and Warrior of the SF clan.

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Posted by: Mane.5196

Mane.5196

Its the same on my server (Far Shiverpeak). You can’t really do anything in the zone.

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Posted by: Vehementi.1094

Vehementi.1094

Lots of people getting this, but not all. Sometimes everyone gets it. Sometimes like half our people in WvW, a bunch of our people in Cursed Shore, and even people in personal story quest instances will all be lagged at the same time in the way you describe. Very frustrating.

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Posted by: Nazta.2796

Nazta.2796

Everyone lagged like crazy in Cursed Shore, talking about 3-4 secs delay here.

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Posted by: CrysTalis.8795

CrysTalis.8795

Darkhaven has been experiencing this on the Cursed shore since 10am this morning. Everyone on the map describes it as 5 sec or more lag, some skills instant skills dont even activate.

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Posted by: Max Lexandre.6279

Max Lexandre.6279

Yup sometimes the game “stops” for some 2, 3 seconds of lag, I check my network but is stable, I ask another players and stable it is.

Then, why is this happening?

I’m The Best in Everything.
Asura thing.

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Posted by: Eiggas.4362

Eiggas.4362

My wife has reported some network lag whenever she goes out into the world. She server transfered from Sea of Sorrows to Northern Shiverpeaks and saw a slight improvement, but still getting similar lag. It ranges from 1-3 second lag into sitting there for a few minutes waiting for her client to catch up.

I have similar lag on my account as well, but it hasn’t gotten as far as taking several minutes for my client to respond – same servers.

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Posted by: KillerBee.8609

KillerBee.8609

on Blackgate the lag is terrible, sometimes we cant play anything

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Posted by: Frosty.8953

Frosty.8953

Yes I am getting this also on Sea of Sorrows. Like mentioned previously it is network lag as my FPS is constantly sitting at 50 to 60 when this happens. Does not matter where I am it seems to be random. I had lag even when I was doing my story line quest.

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Posted by: Rolin.7694

Rolin.7694

Ever since last Thursday, I’ve been having lag and disconnection issues. It has gotten progressively worse, starting at maybe once every few hours to now happening every 10-15 minutes. The game will lag and usually freeze up for anywhere from 2 seconds to 2 minutes. In the worst cases it will crash and give me error code 7:11:3:189:101.
My network connection is stable and no other online game has this issue. There were no problems during any of the beta events nor during the 3-day headstart. It began 2 days after launch.
It’s not an FPS issue, as I’m running in-between 40 and 85 FPS at all times.
Happens in any area of the game, not any specific location.

I have attempted to use the -repair method to see if maybe it was just some corrupt files, but I cannot as adding -repair makes the target box invalid.
When this didn’t work, I removed all game files and re-installed it. The problem still persists.

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Posted by: Mike.6403

Mike.6403

Occasionally experiencing network latency, generally only when I’m on my actual server (Maguuma), overflows do not seem to have the same problem.

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Posted by: Rebound.3409

Rebound.3409

The last lvl 80 map (cursed shores) is literally unplayable. Seriously u can not play..if as a ranger u shoot arrows…it shoots about 1 arrow every 2-3 seconds WITH a shortbow. The area is off limits for anyone.

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Posted by: jkw.9413

jkw.9413

Would be awesome if there was a way to actually show latency in the game to begin with…

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Posted by: iczek.9628

iczek.9628

I’m having terrible with with 1-4 second delays in everyone zone I encounter. At times my client crashes and the lag gets so terrible I have to stop playing. This has been going since the middle to end of last week. I had no lag issues at launch and my FPS is around 50-60 so that’s fine. I checked my internet connection and I surf the net with no issues.

This past weekend I did my first level 80 dungeon and the lag was horrible…about 3-5 second delays. My client crashed toward the end of the last boss and I received no loot.

I am absolutely having a blast with the game and the lag is beginning to ruin the experience. I’m trying to be as patient as I can. I know you folks are very busy. I sure hope you all are making the lag issue a priority.

Would you please include the lag issue in your Wiki posts that way we know it is being addressed?

Thank you for your hard work.

(edited by iczek.9628)

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Posted by: Sparky.5072

Sparky.5072

at least im not the only one with this problem i get the same as rolin and iczek have
for me the first day was fine i could play all day with nothing wrong than what ever thay did to update it on the 2nd day that when it started for me
https://forum-en.gw2archive.eu/forum/support/tech/error-code-7-11-3-189-101

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Posted by: MephistosMark.6934

MephistosMark.6934

This is ridiculous I cannot stay in the game for more than 5 minutes without lagging out I was not getting this issue before this past weekend! What is going on and how do we fix this? The cursed shore is completely unplayable on Isle of Janthir it is a 10 second delay for everyone in the area and my friends and I all just lagging out while trying to level up our crafting… Can something please be done about this.

(edited by MephistosMark.6934)

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Posted by: Yulan.4069

Yulan.4069

My game was perfectly fine until 3-4 days ago. Since then I get a little delay in all my actions (don’t know exactly how much since there is no way to check my ping ingame) and sometimes a huge 5-10 seconds lagspike. Did you guys made some change in the servers? I hope it isn’t permanent!

Ah, the Scepter of Orr. You have taken a risk to deliver this. Now I shall return the favor.

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Posted by: Viper Fourfive.9678

Viper Fourfive.9678

I too like many others have been have expirencing the symptoms listed in this thread. I never had this problem in any of the BWE’s, stress tests, head start, or the first few days of launch; this is a new problem for me over the last couple days.

Let me know if you need any logs etc… And where to find them, just wanting to get this resolved ASAP, because I love me some GW2!

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Posted by: DJRiful.3749

DJRiful.3749

The lag I’ve traced is always at the NCsoft servers(140-300ms). Anything before is 14-50ms.

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Posted by: Stalzy.9548

Stalzy.9548

Exactly what everyone else is saying here. Anywhere I go, weather it’s questing, crafting, story quests in any zone. I delay for 2 seconds every 10 seconds. It eventually get’s so bad that I just get booted from the game.

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Posted by: DAOWAce.2571

DAOWAce.2571

During headstart my server had up to 3 second delays on actions rendering combat unplayable. I was forced to stop playing for about 5 days total before things were resolved.

As of now however, latency has been alright for the last few days. There’s still times when things take longer than they did in beta, but at least it’s still playable.

I would rather the server caps be lowered again and a few more servers be opened. Latency in an action combat game is not something that should be there. (Also, would be nice if there were east coast servers so we don’t have an inherent 80ms distance latency before anything is received/sent to/from the server.)

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Posted by: lavosslayer.7425

lavosslayer.7425

On Dragonbrand here myself and Cursed Shore was lagged out so bad today you could run around the entire zone and not pull aggro from a single mob and even if you did you’d outrun the range of the mob before the lag caught up.

Malchor’s Leap had its moments as well, but at least you could actually fight things there.

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Posted by: GoldX.7286

GoldX.7286

Been playing since launch with absolutely no problems at all, had a brilliant experience up until now.

Problems started after the first of the two client updates were released today, now I am getting 10-15 second lag spikes in between combat, and cities while FPS is at about 100.

I have reset my modem to attempt to resolve this, with no luck.

I can keep a stable connection to Skype perfectly fine, so I know its not my network connectivity.

I’m quite upset now as its stopping me from playing with my friends…

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Posted by: Syron.9427

Syron.9427

I had this problem since the headstart , sometimes I can’t play beacuase it takes many minutes before logging in, and maybe I get disconnected with the error 7:11:3:189:101
When I can finally play I suffer an oppressive lag during the events or when I go In another area, and then the errror 7 is there again.
I play in Europe , Italy Server:Ring of Fire I have a very good connection and I have already tried ALL of the guidelines in the support website about this problem.
I hope that this problem won’t affect the game in future , because the game is awesome.
sorry for the bad english

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Posted by: BigAlien.3128

BigAlien.3128

My friend is also suffering from huge lag and disconnects despite having an otherwise stable and fast connection.
We were standing next to each other in the Grove, on the Underworld server, last night. My connection was fine, no lag or anything, he was complaining of a seven second delay between hitting a key and something happening

Not the face!

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Posted by: Larosh.1605

Larosh.1605

Same thing is happening to me. Until last Friday I had a smooth connection and never suffered any lag, now I can see a huge delay when doing actions: e.g. I swing the sword and I can see the effects half a second later, I shoot an arrow and I get unexplicable “Obstructed” messages.

I can’t directly ping the server because it’s blocked somewhere along the path but Windows 7’s perfmon reports 3 connections for gw2.exe to similar IP addresses: 2 are steadily at a 180ms latency but the 3rd is always over 370.
If I use tracert to this 3rd server I can see a 180ms latency until the ping packet is blocked, so I believe the lag is caused by something inside the server farm.

I connect from the other side of the world so I expect to have some lag, but 180 vs 370 ms for servers that I believe are physically next to each other is really strange and usually a symptom that something isn’t working as expected.

C:>tracert -4 64.25.38.72

5 30 ms 32 ms 31 ms pos15-4.milano8.mil.seabone.net [195.22.208.105]
6 126 ms 131 ms 129 ms ge0-0.newark4.new.seabone.net [195.22.216.239]
7 136 ms 132 ms 132 ms xe-10-1-1.edge3.Newark1.level3.net [4.71.148.9]
8 142 ms 133 ms 140 ms ae-32-52.ebr2.Newark1.Level3.net [4.69.156.62]
9 141 ms 135 ms 138 ms ae-4-4.ebr2.Washington1.Level3.net [4.69.132.101]
10 137 ms 129 ms 128 ms ae-82-82.csw3.Washington1.Level3.net [4.69.134.154]
11 135 ms 133 ms 132 ms ae-81-81.ebr1.Washington1.Level3.net [4.69.134.137]
12 146 ms 149 ms 146 ms ae-2-2.ebr3.Atlanta2.Level3.net [4.69.132.85]
13 187 ms 168 ms 165 ms ae-7-7.ebr3.Dallas1.Level3.net [4.69.134.21]
14 166 ms 173 ms 173 ms ae-93-93.csw4.Dallas1.Level3.net [4.69.151.169]
15 164 ms 166 ms 165 ms ae-4-90.edge2.Dallas1.Level3.net [4.69.145.203]
16 167 ms 166 ms 166 ms 4.59.197.34
17 183 ms 184 ms 184 ms 64.25.32.9
18 181 ms 183 ms 182 ms 64.25.32.26
19 188 ms 185 ms 184 ms 64.25.32.82
20 * * * Richiesta scaduta.

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Posted by: diabeetus.4106

diabeetus.4106

I had this problem since the headstart , sometimes I can’t play beacuase it takes many minutes before logging in, and maybe I get disconnected with the error 7:11:3:189:101
When I can finally play I suffer an oppressive lag during the events or when I go In another area, and then the errror 7 is there again.
I play in Europe , Italy Server:Ring of Fire I have a very good connection and I have already tried ALL of the guidelines in the support website about this problem.
I hope that this problem won’t affect the game in future , because the game is awesome.
sorry for the bad english

Exactly the same issue as this guy on the same server. Has taken me since headstart to hit level 6 as I just keep getting disconnected! Customer support ticket is utterly unhelpful which is a shame.

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Posted by: kareed.5607

kareed.5607

I have been having some lag issues as well for about the last 2 weeks and it has been getting more and more noticeable. The original server I was on was US Dragonbrand. I would have little lag for a few minutes then sporadic heavy lag that would render the game unplayable. I decided to transfer servers to see if it would fix the issue. I went to a Medium population server called Ferguson’s Crossing. Everything seemed to be OK until i entered the Ascalonian dungeon. The lag was awful. My spells would become unresponsive entirely and the game would sort of pause for about 20-30 seconds. After the pause everything that occurred on the server, mob movement, mob spells, party members spells and movement, and all my spell activations and movement, would happen at once (almost instantaneously) on my screen I would find myself dead. These pauses happened about once every 2-3 minutes consistently and one of the times I disconnected entirely. I have a great internet connection and rarely (if ever) have lag problems in other games. Out of curiosity and exploration of the issue, I logged into a EU server (I forget the name right now) and the game played smooth as butter for the 30 minutes that I played.

Anyways….just adding my 2 cents with some specific server examples. Maybe it will help track down the issue if it already hasn’t been.

Update : Although I have seen this issue above outside of a dungeon, it is rare. In the dungeon however, it is a certainty. The only dungeon I have played is the Ascalonian Catacombs, so I cant comment on the other dungeons.

(edited by kareed.5607)

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Posted by: Tumael.1690

Tumael.1690

Same issues here in Cursed Shore on Dragonbrand.

1000000 sylvan hounds spawning breaking the zone causing intense lag for everyone.

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Posted by: draeath.8536

draeath.8536

I’m in the US, and play on Piken Square. Seems the last few nights around 10PM GMT-4, I get some pretty terrible lag spikes. Other times of day are fine.

My typical ping to European servers is 80ms to 120ms, though there’s no way to see this in GW2 so I can’t know if I’m having latency problems or what.

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Posted by: BrokenSymmetry.2593

BrokenSymmetry.2593

I’m playing on Piken Square (EU), and since last Tuesday I experience horrendous lag all the time. During fights, the game world freezes every 10 seconds for 3-5 seconds. Other actions, at vendors, or gathering also take at least a few seconds. Game is unplayable for me, whereas before this week everything ran great.

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Posted by: Rhoswen.7591

Rhoswen.7591

I’ve had the exact same problem ever since the start of this week. I play on Gandara (EU) and I experience lag, the game freezes in combat and also when I don’t do anything, I get disconnected. It’s very random, sometimes I’ll be able to play for hours without a problem and the next moment I’ll be disconnected every ten to three minutes. I have tried to play on a different pc, but that didn’t make any difference concerning the disconnection issues.

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Posted by: GWanderer.7682

GWanderer.7682

I’ve been having significant lag spikes lately. Playing on Ruins of Surmia (EU side). These spikes range from a few seconds to about a minute, and sometimes result in error 7.

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Posted by: Doomwish.7385

Doomwish.7385

I am having the same problem, it started yesterday and I couldn’t play because of the lag spikes.
I decided to try again today and it still happens.
before yesterday I could play normally without any lags.

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Posted by: zombiemoses.4291

zombiemoses.4291

I am on Henge of Denravi and have a great connection but the lag for me makes the game unplayable

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Posted by: Ivienn.6354

Ivienn.6354

I also have been experiencing horrible random lag. It’s not area connected nor it matters if there is tones of people around or no one. It usually happens when I fight something but sometimes it happens when I don’t. It all started 2,3 days ago.

I can move but nothing around me moves and no skills respond. I have very good computer and internet connection and I never had any lag issues in any other game or similar.

If it matters I play on European Desolation World.

Nothing is ever easy

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Posted by: gfox.6501

gfox.6501

Started lagging yesterday, no idea why, well, ever since the TP became stable (ish). I like that the TP works, but Cursed Shore (at some point, personal story and Citadel of Flame) is unplayabe for me (Gates of Madness). I had minimal connectivity problems before, whatever the zone, however big the zerg train was, WvW or PvE.

Basically I cannot use skills, and movement is delayed, but chat works fine. At one point, my guildmate and I were chatting in game about the lag, without issues, but, at the same, the the game was pretty much frozen for both of us for about 10-15 seconds.

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Posted by: Dragon Title Hunter.9176

Dragon Title Hunter.9176

My lag is only of a night time starting at about 7pm (GMT). All day the game will work fine than shortly after this time the game will lag.

I have noticed that the lag is also only on my ranger (lvl 52) and I am able to play my other characters fine (lvl 2-5). The other problem I get with my ranger is the screen will hang for a very long time (I counted 30 minutes) before I end up having to close down the game and trying again.

On a side note the game is very enjoyable, I just wish I could play my ranger at nights.

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Posted by: antiquo.4081

antiquo.4081

Copied from a separate thread on same issue.

I am having the exact same issue reported here. Game does not update anything that is going on, then a few seconds later everything catches up, sometimes everything just warps to its current state, other times it moves very fast through every action I missed during the “mini-dc”.

For reference during these spikes I have opened up Steam and checked what I am pinging to servers and it will always be normal in the 40-110ms range, and it seems to be isolated to GW2.

I’ve disabled firewalls and allowed full access to GW2 so I don’t know where the problem is coming from.

Sidenote at times it straight kicks me out of the game into the character selection screen during one of the lag sessions.

If it’s any help I am Canadian with a Rogers ISP.

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Posted by: tacokilla.3870

tacokilla.3870

Hello I am also having this problem with staying connected first days of game nothing was wrong,now with update I cant stay connected for more than 5 mins. There is no lag it just stops and kicks me out. I know for a fact its not my system or isp because my brother is playing in the room next to me with no problems and im running a far better system. If any one gets a soultion fast please post. Thanks

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Posted by: Ktham.6947

Ktham.6947

Been trying to complete “Forging the Pact” but I always get a message saying my client cannot connect to the servers. It just started happening today and I’m getting really frustrated. I’ve also been experiencing major delays on my skills.

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Posted by: Ziyad.1028

Ziyad.1028

I’ve been experiencing the exact same things mentioned above; for the last two days the game would lag because of connectivity, I would press a skill and the skill will flash for few 5~6 seconds before being activated. Sometimes it goes back to normal and repeat the same problem few minutes later and sometimes I would just get kicked.

I don’t use any firewall or anything that may hinder my connection, I run with 60~90 FPS and my connection is flawless. It was quite perfect after launch until two-three days ago.

The game is basically unplayable. I log in (everything is fine) few minutes later what I mentioned occur and I can’t do anything. I think the problem came with a recent patch that flawed the connectivity somehow.

Thank you in advance, we appreciate your efforts and acknowledge the hardship you go through – I will have the patience until you fix this.

My utmost respect

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Posted by: Feni.4306

Feni.4306

Same thing started for me about 4 days ago. I honestly thought it was a virus so I ran avast in boot-up and malware in safe mode which took me all day but the lag was still there sadly.

Today it was completely fine from noon till about….hmm, 6pm? I had zero lag and did wvw most the day but then I took a break for about an hour and when I came back it was back to lag city. My skills taking 2 seconds to activate and mobs will just stop moving and then randomly appear somewhere else. I’m glad to know it wasn’t my pc but I hope this doesn’t continue for long.

Warrior – Ríse[MoM]. Guardian – Ekria. Necro – Reimia. Engi – Feni Navi
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Posted by: Stalzy.9548

Stalzy.9548

Same thing started for me about 4 days ago. I honestly thought it was a virus so I ran avast in boot-up and malware in safe mode which took me all day but the lag was still there sadly.

Today it was completely fine from noon till about….hmm, 6pm? I had zero lag and did wvw most the day but then I took a break for about an hour and when I came back it was back to lag city. My skills taking 2 seconds to activate and mobs will just stop moving and then randomly appear somewhere else. I’m glad to know it wasn’t my pc but I hope this doesn’t continue for long.

This is exactly what is happening/happened to me today.

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Posted by: Berzalum.7159

Berzalum.7159

Same thing started for me about 4 days ago. I honestly thought it was a virus so I ran avast in boot-up and malware in safe mode which took me all day but the lag was still there sadly.

Today it was completely fine from noon till about….hmm, 6pm? I had zero lag and did wvw most the day but then I took a break for about an hour and when I came back it was back to lag city. My skills taking 2 seconds to activate and mobs will just stop moving and then randomly appear somewhere else. I’m glad to know it wasn’t my pc but I hope this doesn’t continue for long.

This is exactly what is happening/happened to me today.

this is happened to me last night, i was on orr (i forgot the map what i remember that is near orr) area when that happen. died alot because the DE spawn a lot of enemies and i cant kite with 2 seconds delay. Never happened before.

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Posted by: Veeman.5270

Veeman.5270

Yea, I’m from Australia, Sydney and I had no problems with lag during the Beta Weekends. Ever since launch the Dragonbrand server has been causing a ton of lag during PvP and PvE. I normally get around 200-320 ms latency which is normally playable on most MMOs.

It’s really frustrating when PvPing and kills the fun factor immensely.

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Posted by: Vicar.7921

Vicar.7921

I play mostly WvW and am getting the same issues in medium-large to large fights. Skills won’t go off, everything around me freezes but I can still run around. Often the lag will end and everyone has warped away. I have ran in to the keep lord and tried using a skill, the skill didn’t go off until after the keep lord had died and everyone had warped to their current state. It is utterly unplayable when this is happening.

I have checked my ping using speedtest to Austin and it’s always 40-50ms with full 25mb bandwidth. If I knew the server ip I could do a tracert. My system is modern, gtx580, i7 2600k @ 3.4, Asus p8p67 deluxe, 8gb ram. When asking guildmates in teamspeak during these specific times, some have it and some don’t.

Thanks.

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Posted by: Berzalum.7159

Berzalum.7159

was testing load on last night. i’m having issues with the network connection again. this happens when i came a cross a big zerg of player 30++ (was trying on WvWvW and big DE near Orr area) it feels like the other player just appear from no where when i look at them, FPS is going fine 30+ on WvWvW on really big battle and 60+ on big DE). It never happens before. any tips for tweaking network ?

i just hope this problem not come from my ISP.
ISP in my country is horrible.