Showing Posts For Alexandra Triplett.1280:

[February] Issues with character art, weapons, or armor?

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Ever since I bought the Flame Legion Mask (Light armor Citadel of Flame headgear), I have been having a load of issues with the graphics for my head itself. -Snip!-

Hey thanks for the in-depth report, you added a lot of great information! Does this issue happen every time you die/zone, or just sometimes? Have you transmuted this helm at all? Do you notice that it happens in one area, or everywhere?

Other people who have this issue are also welcome to answer these questions. Thanks!

[February] Issues with character art, weapons, or armor?

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Next

Hi there,

I’d like to add to this listing of art issues. This is something I haven’t noticed before, but recently my Charr Guardian’s shields have been clipping through his arm. It looks more like the shield is a sleeve than, well, a shield. This happens regardless of shield type, it glitches no matter the shape, size, or model.

This happens when it’s on his back, too.

Could you give me a full list of the other armor you are wearing with it? Thanks!

Graphical "X-Ray" Issue.

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Next

Hey Kreedz, what graphic card are you using? Other viewers of this thread- if you also have this problem please post which ones you use as well. Thanks!

Transmuting Legendary = Exotic [Merged]

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Next

Hey all, we’ve got a bug open on this issue, it should be getting some TLC soon

Story bugs and skin bug

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Next

Hello everyone, we do have an active bug going for this issue. It should be addressed in the near future

Inability to mail not-bound items

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Next

Yes, when you upgrade the item it should change the status to soulbound. So the fact that it didn’t is an issue We’ll look in to that!

Inability to mail not-bound items

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Next

If you right click the item and select “Mail item to…” does that work?

Transmuting Legendary = Exotic [Merged]

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Next

You’re right! This is a bug- we are tracking it. A fix should be coming down the line in the future

missing/new bridge

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Next

Thanks for the report! We’re tracking this now.

limitless weapon spinning bug

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Next

Thank you for your report Sublimatio! We’re now tracking this.

Coddler's Cove CANT SEE THE BUBBLES!

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Next

Thanks for the report! We’re tracking this one now. You can turn all your settings to low, but put environment at medium and that should pop ’em back in for you.

Sylvari bugs.

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Next

Could you guys include the name of the armors you’re showing in the screenshots? That would help me out, thanks!

No more 'preview' for all armor types?

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Next

@Arimik, Generally aesthetic as far as I know. Like texture maps applying themselves in places they shouldn’t be, on armors you’re not previewing. As well as lots of clipping of course. I liked being able to see them too, but I can understand why that decision was made. If you have ideas or features you’d like to see I’d say post em on the suggestion forum. I can’t promise it would be implemented, but the more people who say they want something the better!

Wintersday high level Skritt low level area

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Next

This should be fixed now- that is, the issue of high level skritt spawning. If you’re still seeing them let us know. Thanks!

No more 'preview' for all armor types?

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Next

Hey everyone. This is a fix that is working as intended. As these armor types were never designed to be worn together, it resulted in some graphic issues when previewing them.

Tixx day 3: Mutliple active objectives

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Next

A fix should be coming in this evening. Sorry for the confusion!

Necromancer trait 'Quickening Thirst' bug correction

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Next

Hey all, can you try changing the trait while you are running and see if you notice a difference? Visually it’s subtle.

Ships of the Line - Boss bug

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Next

Thanks for the report Avalanche, we’re now tracking this issue. If you try to fight him again, try facing his back in to a wall or away from the edge of the instance, he likes to run away at the moment.

Personal Story / Sylvari Elementalist/ Mirror, Mirror

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Next

Hey Yikka, you should be able to speak to Larra to select Larra’s option. Speaking with Carys will give the Trahearne option. Was that something you tried? If so, what happened when talking to her?

Story Skipped or Changed? [merged]

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Next

I understand Starsky, I would be frustrated too. We’re looking in to what we can do for you guys.

Story Skipped or Changed? [merged]

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Next

Edit: Thanks for the responses! There should be a fix on the way for the bug.

(edited by Alexandra Triplett.1280)

"The Priory Assailed" checkpoint bug

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Next

Thank you for the report Ratatonga, this is being tracked now

Keep getting disconnected on quest!

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Next

Hello Baljak, does this issue still occur for you?

My Story Bug Sylvari lvl 22

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Next

Hello Synrae, I’m sorry this bug snagged you! It should be fixed now. I don’t believe there is a way to choose the other option now that this one is selected (it’s risky to change character data.) However, it shouldn’t effect what order you choose to join in the future. Picking plan A or B will only effect how you approach this specific quest split.

Personal Story: Killer Instinct (33) Bugged

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Next

Hey Otakunata, was Pyzor still around if you remember? He is the one you’re supposed to interrogate. Do you know what happened after you defeated him?

Personal Story: Red Alert

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Next

Hello Rancor, you can try using the Anchor on the area where the stasis bubble was, not directly on Maeva. That should work! Also are you sure the Anchor didn’t drop when you died and you didn’t retrieve it at that location? It seems to stick around when you drop it, but finding it after dying could be difficult. Let me know if this fixes your problem

"The Hatchery" Personal Story Mission Broken?

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Next

Hey guys. We’ve been looking in to this issue. Did you speak with Vracken the first skritt before moving on? I have a feeling that might have caused your issue @cupcake. If you do try speaking with him when you first meet him, let me know what step is still not completing. A screenshot would be really helpful as well.

@roark I have a feeling Tybalt not showing up may be an issue not related to this quest. When you joined an order, did you do that quest with your friend? It would have been when you spoke to the order reps and selected which order you want to join.

(edited by Alexandra Triplett.1280)

On Red Alert Quest Stalled.

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Alexandra Triplett.1280

Next

Hello everyone! I think I figured out what’s going on with this quest. When you get the dimensional anchor, try using it on the area the stasis bubble was appearing, not directly on Maeva. You should be able to see the bubble when you enter the basement for the first time, but it seems to disappear after getting the anchor. We’re currently tracking this issue, and working to making the information clearer. Sorry for the confusion! If this does not fix your problem please let me know by replying to this thread.

Closed

in Bugs: Game, Forum, Website

Posted by: Alexandra Triplett.1280

Previous

Alexandra Triplett.1280

Next

Hey Naor, when you were on the step “Proceed down the river s Malyck begins to remember” did follow on land along the river, or actually jump in to the river and swim down it? If you travel by land you can stand on the marker and nothing will happen, it’s actually underneath you, so you have to swim down the river. We’re working on making this clearer.