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Guide to structal discussions

in Guild Wars 2 Discussion

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello Burnfall,
thanks for this information. However, it is off topic in these forums and it will have to be locked.
Thanks for understanding.

Well...

in Guild Wars 2 Discussion

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello,
yes, it is a particularly looking object indeed. However, I´m sure you can understand why this thread cannot stay in the forums.
Thanks for understanding.

Will Anet ever make a Race change potion?

in Guild Wars 2 Discussion

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello,
as it has been said in other occasions, there´s no information regarding this. If anything becomes available, you will be promptly informed.

Bots have returned with a vengeance.

in Guild Wars 2 Discussion

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello,
please help us address the situation by reporting those bots with the in-game tool for that purpose or via customer service. Unfortunately, this problem cannot be sorted out here in the forums. However, your comments are appreciated.
Thanks.

Name problems

in Account & Technical Support

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello,
you were asked to change your character´s name for pretty obvious reasons. There´s not much to do about it here in the forums, though.
Also, this thread will not lead to a constructive discussion. Therefore, it will be locked.

Botting - Did I just witness it?

in Guild Wars 2 Discussion

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello,
if you think you have seen bots, please report them with the in-game tool or to customer support. Unfortunately, there´s nothing we can do about it in the forums.
Thanks.

Endgame?

in Guild Wars 2 Discussion

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello,
like it´s already been stated here, there have been several threads about this topic. So, this one will be locked.
Thanks.

Bug / Glitch in AC

in Fractals, Dungeons & Raids

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello,
since a solution to this problem was given, this thread can now be locked.
Thanks.

Race change

in Guild Wars 2 Discussion

Posted by: CC Ivonne.6782

CC Ivonne.6782

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Hello,
if such changes become available,rest assured, you will be informed without hesitation.
Have a nice day!

commander compendium guide please

in Players Helping Players

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello,
since original questions has been answered, the topic can now be locked.
Thanks.

why doesnt my grandmaster tome work

in Bugs: Game, Forum, Website

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello everybody,
as the topic is solved this thread can now be locked.

No Influence gain

in Bugs: Game, Forum, Website

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello,
there is a sticky dedicated to this issue. Please feel free to join the conversation here: https://forum-en.gw2archive.eu/forum/support/bugs/Issues-with-the-Guild-System-Post-here/page/4#post1295483
Have a nice day!

Problem with Mac Client

in Account & Technical Support

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Ok, the topic can be locked then

The "loot investigation" isn't what we wanted

in Guild Wars 2 Discussion

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CC Ivonne.6782

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Hello everybody,
to discuss anything related to Loot drop please feel free to join the fowlloing thread: https://forum-en.gw2archive.eu/forum/game/gw2/Loot-Drop-Issue-Confirmed-Feedback-Thread
This one will now be locked.

Very frustrated, please help. Can't login.

in Account & Technical Support

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello Blake,
please, do not create multiple threads to discuss the same issue. Also, please add your oldest ticket information here: https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-and-older-merged/first
Thanks and have a nice day!

Account being suspended for nothing

in Account & Technical Support

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello Ayin,
sorry for the inconvenience. However, if you have submitted a ticket
here the issue will be addressed promptly.
Have a nice day!

Pumpkin Carver Acheivement reset!!

in Account & Technical Support

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello,
indeed there is an existing topic on this issue. Feel free to join the discussion here

Today's my Birthday

in Guild Wars 2 Discussion

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello,
since this thread is off topic, it will have to be locked Many happy returns, btw

Soo my account is comprmised I guess

in Account & Technical Support

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello,
sorry for this inconvenience. If you have changed both passwords, the you should be fine. Thanks for you post anyway and get well soon!

Anet trolled me so hard

in Fractals, Dungeons & Raids

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello everybody,
as there is no constructive discussion going on here, the thread will now be locked.
Thanks!

email authentication

in Account & Technical Support

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello,
as Meijo has already mentioned, you need to get in touch with Support
Have a nice day!

Cant log into game or reset password

in Account & Technical Support

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello,
as Meijo has already mentioned, you need to get in touch with Support
Have a nice day!

About account security maximization

in Account & Technical Support

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello,
as Michael has already pointed out, there´s a number of threads abotu the topic. You´re most welcome to take a look at the and join the conversation there or post your concerns.
Thanks!

Whats the time for Flame n Frost?

in Guild Wars 2 Discussion

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CC Ivonne.6782

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Hello,
there´s an existing thread on this topic and you are most welcome to post there. Many thanks!

Server Transfer

in Account & Technical Support

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello Ansel,
as Michael has already and prompty answered your question, this thread will now be locked. Thanks and have a nice day!

Guild Symbol on Armor bugged

in Bugs: Game, Forum, Website

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello,
please use the existing topics to post your issue. There´s this
sticky already on the same topic.
Thanks and have a nice day!

Change Name Broken. Account Broken?

in Account & Technical Support

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello MuffinPuffin,
as Meijo has already mentioned, you need to get in touch with Support
Have a nice day!

Reporting in game abuse?

in Account & Technical Support

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello everybody,
yes, as some of you have correctly stated, these type of situations need to be reported via customer service.
Have a nice day!

how to change my Authentication email?

in Account & Technical Support

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello ColaSmash,
as it has already been pointed out by Michael, you need to open a support ticket.
Thank you.

Account Terminated

in Account & Technical Support

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello blackvoid,
apologies for the inconvenience. As Michael stated it correctly, what you can do, is to make a support ticket.
Have a nice day!

General Discussion is General

in Guild Wars 2 Discussion

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Dear Fortus,
the opening post in the link you gave starts with “why don´t we…?”, which makes it clearly a suggestion. Therefore, it was moved to the appropriate sub-forum. That doesn´t mean your topic will get less readers or less attention or that moderators are trying to hide it. The sub-forums need to be divided into different categories to be logical and also to make it easier for users to find what they are looking for
If your topic doesn´t belong to any of the other sub-forums, then it can stay in the general discussion one. As for unifying the forums, thanks , it is another suggestion and it shall be passed on the team. Thank you for your contribution.

Alternative to mounts

in Suggestions

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello everybody,
please refer to the existing topics to discuss this issue.
Many thanks!

new RP server!!!

in WvW

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello everybody,
since there´s no constructive discussion going on here, the thread will now be locked.
Thanks for understanding.

Problems with the Forum ???

in Guild Wars 2 Discussion

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello everybody,
as this thread has no constructive content, it will be locked. Feel free to open a new one in the appropriate sub-forum should you wish to discuss a new topic. Thanks.

Feed back

in Guild Wars 2 Discussion

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello everybody,
because this thread has no constructive content, it will be locked. Feel free to open a new one in the appropriate sub-forum should you wish to discuss a new topic.

Thanks.

(edited by CC Ivonne.6782)

Bots, does reporting help?

in Guild Wars 2 Discussion

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CC Ivonne.6782

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Hello,
it is very important to continue reporting bots but in the usual way, i.e. by using the in-game tool for that purpose or via customer service.
Thanks!

Purchased Gems and now my card is blocked

in Account & Technical Support

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello everybody,
thanks, Michael, for helping the OP. As this question has been answered, the thread can now be locked.
Have a nice one!

Farming bots

in Guild Wars 2 Discussion

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CC Ivonne.6782

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Hello Runcore,
thanks for your thoughts on this delicate topic. However, and as usual, you´re kindly asked to continue helping by reporting bots with the in-game tool or via customer service.
Many thanks!

Mysterious Vanishing Botters

in Guild Wars 2 Discussion

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CC Ivonne.6782

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Hello everybody,
please remember that you can report bots using the in-game tool for that purpose or via Customer Support. Also, please do not post any names here in the forums. That would not help solve this issue.
Thanks and have a nice one!

Friend chose wrong homeworld

in Account & Technical Support

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello,
thanks for the prompt reply. As the question has been answered, the thread can now be locked.
Thanks!

Mailing Bug

in Bugs: Game, Forum, Website

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello everybody,
as this problem is solved, the thread can now be locked.
Thanks!

Accidentally bought 2 plush dolls.

in Account & Technical Support

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CC Ivonne.6782

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Hello Thrille,
please be so kind of contacting customer support. Unfortunately, this situation cannot be sorted out in the forums.
Thank you

Say a prayer for connecticut...

in Guild Wars 2 Discussion

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello everybody,
it is understandable you want to voice your opinion regarding this issue, however, this isn´t the right place to do it. For that reason, the thread will have to, unfortunately, be locked.
Thank your very much for your understanding.

Blah, Fractals

in Fractals, Dungeons & Raids

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CC Ivonne.6782

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Hello Soup Delicious,
as you can see, Lucas Ashrock has kindly provided the link to a thread about the same topic. I´d like to ask you to join it, so that this sub-forum is kept organized.
Thanks for understanding.

New Botters

in Guild Wars 2 Discussion

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello everybody,
just to quickly remind you to please report bots with the in-game tool or to CS. Unfortunately, here in the forums there isn´t much to do about this situations.
Thanks for understanding.

Can't see or represent my own guild

in Bugs: Game, Forum, Website

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello everybody,
please use the existing (sticky) thread to post about this issue. Thanks!

Feedback for Anet

in Guild Wars 2 Discussion

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello McGorien,
thanks for your feedback. Your thread will be locked because it is not a discussion starter and so, it is normal procedure.
Thanks for your understanding.

Guild missing

in Bugs: Game, Forum, Website

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CC Ivonne.6782

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Hello everybody,
as this problem has been sorted out, the thread can now be locked.
Thanks for understanding.

Bots are back!

in Guild Wars 2 Discussion

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello everybody,
please report bots with the in-game tool or customer support. Unfortunately, this issue can´t be sorted out in the forums.
Thanks for understanding.

Forum moderation...

in Guild Wars 2 Discussion

Posted by: CC Ivonne.6782

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CC Ivonne.6782

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Hello Cranagh,
moderation happens for a number of reasons, e.g. to keep the sub-forums and threads clean, to make sure users stick to the Code of Conduct, etc. There might be cases in which you do not agree with the actions of our team, however, all the efforts here are simply to ensure quality and to keep the forums a friendly place for everyone to come and read or post.
Thank your very much for understanding.