Guild Wars 2

After I crafted “Prismatic Lodestone” , which is supposed to be a crafting component, I noticed that it says “consumable” on it . So I consumed it and was surprised to find that nothing has changed , it didn’t give anything. As a result , I lost it completely .
Now I kindly ask the staff to fix this bug and if possible to return the item to my account.

Thanks for your time .

At Winter’s day we are supposed to get a letter called “Orphan Laine’s Letter” which gives “star of gratitude” as a reward. Now i had this letter sent to me and I thought it was useless because I just started playing Guild Wars 2 , so i kept the letter until winter’s day was over and somebody told me i cant do this event anymore so i just destroyed the letter.

Now I regret this decision so much because other people said that I can actually do the event even if winter’s day is over.
So I just want to ask can i do the event now ? and if so is there a way to get the letter again , i would appreciate it if the staff can resend the letter.

Thanks for reading.

At Winter’s day we are supposed to get a letter called “Orphan Laine’s Letter” which gives “star of gratitude” as a reward. Now i had this letter sent to me and I thought it was useless because I just started playing Guild Wars 2 , so i kept the letter until winter’s day was over and somebody told me i cant do this event anymore so i just destroyed the letter. Now I regret this decision so much because other people said that I can actually do the event even if winter’s day is over.

So I just want to ask can i do the event now ? and if so is there a way to get the letter again , i would appreciate it if the staff can resend the letter.

Thanks for reading.