Showing Posts For Kitty.4580:

Account Closures: 2 November 2015

in Account & Technical Support

Posted by: Kitty.4580

Kitty.4580

Hey guys. I’m looking at these but they take a lot of time. I know it’s not what you want to hear but I’ll get to your case as soon as I can.

A lot of these ‘false positives’ are not false – they’re due to account sharing. Account sharing is bad. It makes you look guilty of things someone else did.

If you are innocent; you will play again. I’ll work all weekend if I have to.

Michael, Have you got any news on this? I’ve been trying to reach out to you for almost a week now. (Yes, I bought a new account but i’m still fighting for my main ban since I am innocent, And it has alot of worth/emotional value to it.) Im afraid only the logs can prove my innocence.

And guys, please stop discussing what’s right and wrong. Costumer Support knows best how to handle these situations.

(edited by Kitty.4580)