Hey everyone,
I know that there are a handful of you all that are still experiencing issues with the Black Lion Trading Company. We have had some players have success by deleting the local.dat file and/or resetting IE settings.
If you would like to try to see if either of these work I will provide the how-to info below:
Delete local.dat file:
1. Start the Guild Wars 2 launcher.
2. Uncheck “Remember Account Name.”
3. Uncheck “Remember Password.”
4. Close the launcher.
5. Navigate to the location "C:\Users\YOUR USERNAME\AppData\Roaming\Guild Wars 2
6. Locate and delete the file local.dat from this folder.
7. Start the launcher again and attempt to log in to the game.
Reset IE Settings:
1. Within Internet Explorer click on “Tools” and select “Internet Options.”
2. Click the “Security Tab”
3. Click through the 4 different zones, one by one. So first, click on “Internet” and select “Default Level.” Then click on “Local Internet” and click on “Default level” doing this for all four options listed.
4. Click the “Connections” tab.
5. Click on “Lan Settings.”
6. Check-mark “Automatically detect settings” and click “Ok.”
7. Click the “Advanced” tab at the end.
8. Click “Restore Advanced Settings” then click “Reset” under the heading “Reset Internet Explorer Settings.”
9. (Optional) – Check mark “Delete personal settings” if you do not have anything you want to save and would like a clean reset.
Once completed, please click “Ok” and try the Black Lion Trading Company again.
If neither of these suggestions work, please hang tight. We have people looking into this and they will provide an update once one is available.
