Showing Posts For Urizen.5820:
Old topic, new problems?
Can’t seem to log into Mount Mealstrom map, and have a character stuck there now :/
Also have the bug where the 100% map completion for that character is now set to 0. Same problem occurred on different computer in the house with a family member playing her account.
Server: Gandara
Character: Soren Daye
(edited by Urizen.5820)
We’re still alive and kicking! :o
We’ve had a lot of new members lately and would like more friends to play with. We answer all silly questions and more, go above and beyond the call of duty to help you get that finicky Vista, or troublesome Skillpoint!
Even if you’ve just started the game, WN will offer you a warm home
Ticket # 9374715 would like some loving as well. Thank you in advance
I think ticket numbers got only 6 digits now, so you got 1 too much.
Might want to double check.
It appears you are right!
The number is in fact: 934715
My bad insert awkward laugh
Ticket # 9374715 would like some loving as well. Thank you in advance
Thank you for your help, I will do so after that time expires.
My friend tried both options, in and outside of the game. He successfully linked and upgraded his gw1 account.
Then he tried logging in …
He sent me the following screenshots:
(see attachments)
Please note that the e-mail has been removed from the ‘linked’ part of the picture. But there’s nowhere to add the code. On login attempts, the data used to link the account isn’t sufficient.
A friend of mine tried out the game using the free trial. We’re so much fun he went ahead and bought the game. The time comes for him to enter the serial and get busy, but he’s running into some issues and so he sent an e-mail to support:
Hello,
Trying to upgrade my account. I have a serial code: removed
But have no where to add it to my account.
I am unable to login to the game to add it in the Black Lion section, as when i launch the game it tells me to contact support as my serial is disabled
Many thanks
David
My friend is a bit peeved he cannot play the game, and is surprised by the lack of reaction on Anet’s part. The request ID of his ticket is: 9374715. Could anyone post additional information on how to upgrade trial accounts? Since the trial is over, he cannot log back in, or log in on the forums for support.
I would very much like to hear a definitive answer to this question as well.
Of course we could go through the effort of crafting and transmuting once more but that would defeat the purpose of having a purple name-tag to call it legendary.
I do hope the un-transmutation things will be implemented, as that would solve the problem in all cases (even for those players who switched their legendary from and to different alts).