Showing Posts For Voo.3421:
Wow it could have been done a little differently than making it seem like the account was banned. Thanks for the link though.
ACCOUNT WORKING AGAIN. HoT map bug fixed.
(edited by Voo.3421)
Play normally, any additional progress you make won’t be lost. Any additional XP from rediscovering the same POIs and waypoints will also be retained once your characters are fixed.
The current plan is to repair all affected characters during work hours on Monday. I finished doing several tests and passes against the game databases to ensure we know who is affected and what they lost.
Those affected should be receiving an email in the next couple days with information on how this restore process will happen. For those that don’t want to wait for that email, the process is pretty simple:
We plan on temporarily blocking access to your game account. During this time we will perform the repairs and run some quick tests to ensure everything went smoothly. I don’t expect this process to take longer than an hour or so.
I’m also doing my best to ensure that those affected are compensated for the inconvenience this has caused. No promises on what that entails, as I have no control over that.
-Bill
Thank you!
When I switch heroes now there is a delay up to three seconds before I can activate certain skills. This was never the case before..
Nevermind on the other thread. This is the thread.
ANET we need an update on this issue. This is a huge mess and I think everyone wants to know exactly how this is going to be fixed. Waypoints, Points of Interests, and Vistas all need to be fixed somehow. If it is not going to be fixed, I rather know now than later so I can start working on unlocking the markers again.
Anyone having this issue, I suggest to keep monitoring and please reply here so this thread doesn’t get buried.
Also, where is the thread about this issue that had replies from ANET (Sarah). It seems this thread was removed. I would like to know why. Seems very convenient to remove a long thread about this issue that had a ANET rep. posting a confirmation that there WILL be a fix for it. Making me start to doubt whether it’s actually fixable now.
(edited by Voo.3421)
Okay, I’m not the only one with this problem then. I just hope this bug will be fixed as soon as possible. I retried to get some waypoints in VB and it gives exp which means it did really reset. I’m not gonna retry to complete the map, it might cause problem.
I recommend that people with affected characters play other characters that are not fog-afflicted until we resolve these symptoms. If you wish to continue playing refogged characters it is very unlikely to cause any problems. We will fix your account during time that you are logged-out or after a hotfix.
Testing and deploying our change may take a day or more, but your refogged state is repairable.
An ETA is still unknown.
Hi Susan! HELP!
Same here! All Point Of Interests, Waypoints, and Vistas are reset in Heart of Thorns areas!
I just noticed that all my HoT WPs, Vistas, and POIs are gone. I managed to get into HoT through guild house so I still have manual access. I have no idea how this happened. My hero points and mastery points are still fine though.