Showing Posts For Walle.6045:

Constant Crashing + PC Restart

in Account & Technical Support

Posted by: Walle.6045

Walle.6045

hey leamas thanks for replay but did you read the update posts , i already fix that problem it wasn’t from guild wars 2 ^_ it was vbios problem which deal with power mangement for gpu cause a fail and make whole system crash i simply fixed it after 2 weeks by finding some vbios file which worked for my system while the one suggested by msi was corrputed and didn’t work ,

Yes, I saw you fixed your problem. But many others still have problems and as I said, it’s been a long long running problem with GW2, going back nearly 5 years. The first time I personally reported it on this forum was January of 2013.

https://forum-en.gw2archive.eu/forum/support/support/Crashing-problems/first#post1264339

After fighting with it for years, software/driver/BIOS updates, enabling/disabling crap in the BIOS, new memory/HD, reinstalled windows (Both 7 and 10), brought in to the shop where I bought it for testing 3 times, etc. Couldn’t RMA/warranty anything because no one could reproduce the problems. Down clocking is the only thing that worked. I was just sharing my experience.

I have tried everything except down clocking. I would prefer not to mess with things, but I guess I am left with no options. I have not idea what I am doing, is there any where I can go to easily down clock and restore back to normal settings when I play other games? I am currently using a EVGA GTX 1080 FTW.

Constant Crashing + PC Restart

in Account & Technical Support

Posted by: Walle.6045

Walle.6045

I have the same issue I thought I fixed it but still happens.
Changed PSU 3 times now just in case.
It is just random computer will just restart and boot back up.

i7-6700k
GTX 1080
16GB
psu: 1000w

Computer Restarts or Freezes

in Account & Technical Support

Posted by: Walle.6045

Walle.6045

I fixed my issue

Had to switch a setting in my power options.
Control panel > Hardware and Sound > Power options > and choose the High performance preferred plan.

I was on Balanced(Recommended) … I feel dumb

computer restarting while playing GW2

in Account & Technical Support

Posted by: Walle.6045

Walle.6045

I had a similiar problem with my desktop.
Had to switch a setting in my power options.

Control panel > Hardware and Sound > Power options > and choose the High performance preferred plan.

Computer shutting down

in Account & Technical Support

Posted by: Walle.6045

Walle.6045

I had a similiar problem with my desktop.
Had to switch a setting in my power options.

Control panel > Hardware and Sound > Power options > and choose the High performance preferred plan.

Guild Wars shuts down computer at startup

in Account & Technical Support

Posted by: Walle.6045

Walle.6045

I had a similiar problem with my desktop.

Had to switch a setting in my power options.

Control panel > Hardware and Sound > Power options > and choose the High performance preferred plan.

Computer Randomly Restarts

in Account & Technical Support

Posted by: Walle.6045

Walle.6045

I feel.. I feel dumb.
After doing so much the solution was so simple. sigh.

I believe I have fixed my issue that was causing Guild Wars to crash on my desktop.

The answer was to got to control panel > Hardware and Sound > Power options > and choose the High performance preferred plan.

I was on Balanced(recommended).

Computer Restarts or Freezes

in Account & Technical Support

Posted by: Walle.6045

Walle.6045

Thank you for your replies. I have tried everything I am honestly stumped. I placed a ticket in with tech support. At this time though I guess I cannot play Guild Wars 2. Good luck with your adventures.

(edited by Walle.6045)

Computer Restarts or Freezes

in Account & Technical Support

Posted by: Walle.6045

Walle.6045

I need help.

My computer restarts and sometimes freezes while playing Guild Wars 2, only playing Guild Wars 2. All other games work fine.

I have watched my temperatures and nothing is overheating. I have plenty of RAM and check multiple times to make sure they were fine no errors on the memory side. I changed my PSU just in case, even placed the power in a new wall socket. I tried down clocking my GPU as well nothing works. I did a clean install if the game. I even did a clean install of windows.

The game still continues to restart my computer or just plain freeze it up requiring a manual restart. Since its freezing and restarting I am getting no mini dump files.
I have tried both 64 and 32 bit clients.

Can anyone please help me.

Specs:
CPU: i7-6700k
GPU: EVGA GTX 1080 ftw
16 GB RAM
250 GB SSD
PSU: Corsair RM1000i

Computer shutting down

in Account & Technical Support

Posted by: Walle.6045

Walle.6045

Try running the 32 bit client. It has worked for me so far.
Its really confusing. The 64 bit client has my computer restarting like power went out randomly.

I am running a GTX 1080, i7-6700k, 16GB RAM, SSD 500GB, PSU Corsair RM1000i

Computer Randomly Restarts

in Account & Technical Support

Posted by: Walle.6045

Walle.6045

Update: I have not switched to a new PSU yet. Was still having the computer randomly rebooting during play. I stopped using the 64 bit client and switch to the 32 bit and have not has a single issue.

I am so confused. I have more than enough RAM and CPU power…
Is it a bug?
Or just poor optimization?

Computer Specs:
Windows 10
16GB Ram
CPU: i7-6700k
GPU: GTX 1080
PSU: Corsair RM1000i

Computer Randomly Restarts

in Account & Technical Support

Posted by: Walle.6045

Walle.6045

So I just started playing again. Randomly my computer restarts while playing. It could be 10 minutes into playing or 1 hour but the computer randomly just restarts and boots back up. I had one occasion where the game froze and i had to manually reboot.

I think it might be my PSU, but I can play all my other games fine. Final Fantasy 14 works fine, Overwatch, PuBG, and a few others. It just seems to be GW2 that is having an issue.

Could it be the PSU? Or is it something on GW 2 end?

Computer Specs:
Windows 10
16GB Ram
CPU: i7-6700k
GPU: GTX 1080
PSU: Corsair RM1000i