Showing Posts For aiyub.1297:

Haven't gotten Commander Tag refund?

in WvW

Posted by: aiyub.1297

aiyub.1297

another answer:
We do not inspect the character individually, which is why we are not able to answer you question. The system automatically verified which accounts purchased more than 3 commander compendiums and granted a refund.

Haven't gotten Commander Tag refund?

in WvW

Posted by: aiyub.1297

aiyub.1297

Finally got any answers:
——
Thank you for the reply.

We understand you would like to know why you are not eligible. We have concluded our investigation into the Commander Compendiums that you reported. We were not able to verify the acquisition of these items in our records. It is not possible for the Guild Wars 2 Support Team to grant a refund without independent verification.

I’m very sorry that we were not able to do more for you this time and I thank you for your patience and understanding.
—-
next step for me was asking what characters did not have the tag and what would be good enough as proof(e.g videos of guild missions of wvw where I am tagged up).
They answered:
—-
We run an independent verification. While we understand that you would have preferred to receive a different response to your petition, we must reiterate that we are unable to fulfill your request.
—-
I lost hope and cant see how it would be possible to convince them.

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: aiyub.1297

aiyub.1297

Ticketnumber: 892592
Another missing commandertag refund. All chars are mentioned in the ticket.

Haven't gotten Commander Tag refund?

in WvW

Posted by: aiyub.1297

aiyub.1297

never used a name change or restyle kit. All my commanders had the tag for well over a year. Really nothing special about any single one of them.

Haven't gotten Commander Tag refund?

in WvW

Posted by: aiyub.1297

aiyub.1297

they now answered me that it might take 48h for refund – on my updated 10 day old ticket

Haven't gotten Commander Tag refund?

in WvW

Posted by: aiyub.1297

aiyub.1297

same problem, same answer
checked every single character – still no refund to be found.

Black Lion Salvage kit disappearing

in Bugs: Game, Forum, Website

Posted by: aiyub.1297

aiyub.1297

as someone on reddit noticed: it gets put in bank instead and does not disappear

Black Lion Salvage kit disappearing

in Bugs: Game, Forum, Website

Posted by: aiyub.1297

aiyub.1297

Did some additional testing with regular salvage kits: It happens if you salvage in bank view and not in inventory view.

Black Lion Salvage kit disappearing

in Bugs: Game, Forum, Website

Posted by: aiyub.1297

aiyub.1297

I just wanted to salvage some old personal story rewards.

Step 1: open bank
Step 2: move item and salvage kit to the left
Step 3: Salvage
now I get the sigil, but the salvage kit is gone.

I tryed this with a >10 uses one and a 25 uses one. Both disappeared. (Tryed 2 times cause I doubted myself)

EU Silver League Predictions/Rankings

in WvW

Posted by: aiyub.1297

aiyub.1297

Silver league ranks, after first week:
1st- Gandara + Gunnar’s Hold + Drakkar Lake ………………. 5 points
4th- Far Shiverpeaks + Abaddon’s Mouth + Ring of Fire …. 3 points
7th- Piken Square; Aurora Glade and Fort Ranik ……………. 1 point

may I ask where you got the 5/3/1 point system info from?

Info Italian Guild on Gunnars

in Looking for...

Posted by: aiyub.1297

aiyub.1297

we once had a ~50 man italian guild on GH but they never integrated into the server community and I haven’t seen the tag for over a year. If they are still around then they are PvE only and non LA.
In the server TS I see maybe 2-3 italian flags over the week. (county flags enabled).

1 hour on maps after update - Thank you!

in WvW

Posted by: aiyub.1297

aiyub.1297

i dont see this effecting wvw. I think its about open world pve maps.

Gunnar/Piken/Riverside - 31/5

in Match-ups

Posted by: aiyub.1297

aiyub.1297

gunnars winning atm: +82.819 evolution

anets glicko system tells us all that gunnars needs to be more than stomped to the ground to make it an even matchup. Bringing such servers together was obviously nothing good.

Being Gunnars im still looking up to this matchup – even though we are most times defending I think we can get at least some structures we can defend in again. Had very much fun tonight hiding as mesmer inside structures without being seen.