Showing Posts For cork.3125:

Game Crashing upon New Update

in Bugs: Game, Forum, Website

Posted by: cork.3125

cork.3125

I have the exact same issue…. Think the only solution is to redownload all the files

Do you know how to do repair the files other than just deleting all the files and re-downloading them again?

Edit: I found out!

https://help.guildwars2.com/hc/en-us/articles/201863008-Repairing-the-Game-Client

try this for now and then if that doesn’t work we should come back to this thread

Yeah I’m trying this solution for now Thanks!

Game Crashing upon New Update

in Bugs: Game, Forum, Website

Posted by: cork.3125

cork.3125

I have the exact same issue…. Think the only solution is to redownload all the files

April19 update crashes Mac

in Account & Technical Support

Posted by: cork.3125

cork.3125

Had totally forgotten about this fix. I had the same problem earlier this year and it helped me then too.
Thanks for the reminder

April19 update crashes Mac

in Account & Technical Support

Posted by: cork.3125

cork.3125

Found a fix that a worked for me I think. I am patching now anyways.

Go to your GW2 application. Right-click and choose “Show Package Contents”
Navigate Contents -> Resources -> transgaming -> c_drive -> GW2
Rename gw2.exe to oldgw2.exe
Rename gw2.tmp to gw2.exe.
Launch GW2.

SOLUTION:

Go to your GW2 application. Right-click and choose “Show Package Contents”
Navigate Contents -> Resources -> transgaming -> c_drive -> GW2
Rename gw2.exe to oldgw2.exe
Rename gw2.tmp to gw2.exe.
Launch GW2.

The launcher will start and will begin the download. I’m downloading now.

Edit: The fix persists through multiple launches.

Taken from https://forum-en.gw2archive.eu/forum/support/bugs/Mac-client-broken-display

Thanks that worked. I wonder if Anet actually tests their updates on Macs before they release them. It seems doubtful.

Unable to open launcher on Mac

in Account & Technical Support

Posted by: cork.3125

cork.3125

I believe I’ve encountered this problem before, but I’m not sure since it’s been a while. Here is a list of things I can remember doing to fix it—probably not all of these steps are necessary, but try reopening the game after doing each one just in case.

1. Crashes. If you were previously able to play (as in, post-patch), open Activity Monitor and search for “guild.” You may have two identical processes running. I’m not sure what these processes are, but if I force-quit the bottom one the game will start for me again. Obviously if your issue is persisting across reboots this probably isn’t your problem.

2. Repair client. If you don’t know how to do this, refer to Anet’s official page for: https://help.guildwars2.com/entries/28148006-Repairing-the-Game-Client

3. Corrupt folders. This sounds like what might be happening to you guys. Firstly, go to your Home folder (the one with your name, e.g., mine is called Pemm). From there go to Library and then to Application Support. (If you don’t have a Library folder, you can ask google how to enable it. It’s very easy.)

In this folder there will be another folder called Guild Wars 2. Rename that folder to something like Guild Wars 2-old. This way we still have the old folder should we need it, but the game won’t realize it and will create a new one from scratch, hopefully without any potentially corrupted files. Reboot before opening.

If after this your game still doesn’t work, go to your Applications folder (or wherever it is you’ve installed your game). Find the game file, right click, and choose “View package contents.” From there, go to Contents/Resources/transgaming/c_drive/GW2. In this folder, there is a folder called “bin.” Like we did with the Application Support folder above, rename this to something like bin-old, so the game will create a new copy when you try to boot it again. (Theoretically.) Reboot before opening.

If none of that works, the only other idea I’ve got is trashing your Gw2.dat file and redownloading it… something I’m probably going to have to do soon myself, since it seems to lower the amount of crashes I get.

Good luck.

This right here helped me alot Thanks you so much! It was the corrupted folders btw.

Unable to open launcher on Mac

in Account & Technical Support

Posted by: cork.3125

cork.3125

I have the same problem. Tried to reinstall and restart the computer, didn’t help one bit. Have ANet posted any information about this anywhere?

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: cork.3125

cork.3125

Everytime I open the client, the menu doesn’t appear. Just nothing. And it won’t close either, so I had to force quit the client. Why does it happen? Have ANet posted some info about this anywhere? I’m on a iMac btw.