Guild Wars 2

Bump for the justice.

Revan.3185:

so is Anet not doing anything for those of us who got dc’d. The event was fun overall but getting kicked from my reward after that boring 3 hour boss fight has made it hard for me to log back in since.

Revan.3185:

so is Anet not doing anything for those of us who got dc’d. The event was fun overall but getting kicked from my reward after that boring 3 hour boss fight has made it hard for me to log back in since.

Revan.3185:

so is Anet not doing anything for those of us who got dc’d. The event was fun overall but getting kicked from my reward after that boring 3 hour boss fight has made it hard for me to log back in since.

Hmm, seems you’re right.

Hope that we will receive our rewards at least at weekend.

Vlaka.1582:

Next you probably shouldn’t be opening a tread for something that ANet took all the threads related to and merged them together, your not going to answer quicker this way. Just relax.

ANet closed lost shores forum, so there is no way to continue discussion or asking questions there. Im relaxed and just waiting for answer.

Still waiting for answer.

You can read this, for example.
https://forum-en.gw2archive.eu/forum/archive/lostshores/Disconnected-at-the-final-phase-Merged/page/23#post813359

Felkes.2759:

What’s a DC Player??

DisConnected.

Obviously, im talking about final phase of the lost shores event.

4 days passed, and still no any news from anet. Official comments? Please, do not close this topic, this is a question that must be answered, and all dc players have a right to know the answer.

I will just bump this thread.

During the event many players had some lags, connection problems, etc. Because of that they may have died several times, and their armor got damaged, so they had to spend money on resurrection and repairs.

My suggestion is to remove cost of teleporting between waypoints and repairing armor during the events like this, so players will not spend their money due to unforseen circumstances.

“The game client is unable to gain access to the log-in server at this time.”
Cool.

Gaile Gray.6028:

Update — Friday through Monday, 2 – 5 November
121029-001232 Account closed for payment fraud; awaiting review

Well, another 3 days passed and still no response…

My account was suspended due to “fraudulent purchase”. Dont know why did this happen. I bought another code from authorised retailer (here – https://www.gametap-shop.com/ , https://www.guildwars2.com/en/retailers#UnitedStates-digital), and humbly ask support team to let me use this code. I am ready to give support team any information they need to to prove the payment operation.

Date Created 10/29/2012
121029-001232

upd:
It seems that this case is similar to my:
https://forum-en.gw2archive.eu/forum/support/account/Use-a-new-code/first#post613691

Agree with adanteh.

About goldsellers/hackers/etc.

I guess its not so hard to mark their accounts so they wont be able to unban them.

About “fraudsters” and their victims – i think at least one “last chance” to use correct code should be given.

quote:
“When an account is closed, it is not possible to stack a new (even if it is valid) Serial Code to it. The only way to regain access to Guild Wars 2 again is if you create a fresh and new account with that new Serial Code that you have purchased. To create a new account, you will have to register your new Serial Code here: https://register.guildwars2.com/
"
-support agents Alvarez, Arreaza

Both of them ctrl+c-ctrl+v that text, im not sure if they are going to speak or discuss with me without copypasta, so please, answer me, is it just sort of inadvertence or misunderstanding? Finally, is it possible to re-enable my account?

121029-001232

@Zaken,
https://www.guildwars2.com/en/retailers#UnitedStates-digital
but yes, retailer, not reseller.

121029-001232

I have same problem. I just dont know why the heck i cant use another code from authorised reseller. I bought a new one directly here with my credit card: https://www.gametap-shop.com and i can give you any information you need to confirm it.

121029-001232

Is it possible to “reactivate” my banned account with a new code? I received full refund from seller, and just thinking about it. Im not interested in making new account and completing the game again.

Im just very annoyed because i simply dont understand why did i get this ban, and there is no way to know it, i can just make ticket and wait for i dont know what. And i play gw only on weekends.

Ramon.2137:

but ticket is up for just 6-7hours.

For just 6-7 hours? Didnt even think that gw2 support is so unprofessional.

“Your Guild Wars 2 account has been suspended for an account issue. Please contact support for information.”
Build:15873
Erorr code: 45:6:3:2114

121027-001730

Do something?

PS: What does “for an account issue” mean?

Hell yeah, nice weekend for me.