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Change in loot parameters or a bug? [Merged]

in Guild Wars 2 Discussion

Posted by: Stephane Lo Presti

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Stephane Lo Presti

Content Marketing Manager, French

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We’ve seen reports from players questioning the randomness of the drop mechanisms in GW2 and in particular asking if it’s been changed recently. This is not the case and we don’t think that the randomness mechanism is misbehaving, but we’re running some data to be sure there isn’t anything unexpected going on. So far nothing shows anything suspicious but we’ll keep gathering data and analyzing it. We’ve also created a thread where players can share with us their concrete data about any perceived strange drop behavior they encounter:

https://forum-en.gw2archive.eu/forum/game/gw2/Share-your-data-about-perceived-strange-drop-behavior-here/first

Thanks for your understanding and help!

Share your data about perceived strange drop behavior here!

in Guild Wars 2 Discussion

Posted by: Stephane Lo Presti

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Stephane Lo Presti

Content Marketing Manager, French

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Hi,

We’ve seen reports from players questioning the randomness of the drop mechanisms in GW2 and in particular asking if it’s been changed recently. This is not the case and we don’t think that the randomness mechanism is misbehaving, but we’re running some data to be sure there isn’t anything unexpected going on. So far nothing shows anything suspicious but we’ll keep gathering data and analyzing it.

So we’ve created this thread so that players can share with us their concrete data about any perceived strange drop behavior they encounter. Please be as accurate as possible, reporting only concrete data that you’ve experienced first hand. Among the information we’re interested in: map where you played, creatures you fought that dropped items, recipes from the Mystic Forge that you used.

Thanks for your understanding and help!

3 Mystery Box minis: 5200 gems/65$ (average)

in Wintersday

Posted by: Stephane Lo Presti

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Stephane Lo Presti

Content Marketing Manager, French

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Hi everyone,

The statistics reported on the wiki pages for the Wintersday Mystery Box drop rates are incorrect, due to the method being used for calculating them. Some of our item packages use more than one loot table to determine what you get from opening them. Whenever you open a Wintersday Mystery Box, it randomly drops items selected from 2 tables, each having specific items and their own drop rates.

We’ve seen people mention the low drop rates of Foostivoo from Wintersday Mystery Box and would like to remind people that the primary way to obtain this miniature is from the Mystic Forge, by combining other minis (wiki link).

Thank you.

I burn my eyes cuz of white background!

in Forum and Website Bugs

Posted by: Stephane Lo Presti

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Stephane Lo Presti

Content Marketing Manager, French

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Hi,

I moved this thread in a more appropriate subforum. Please make sure to post your feedback in the appropriate section of the GW2 forums.

The GW2 website and forums follow our color and design principles, so there isn’t much that we could be doing without changing a lot of things around.

Thanks for your feedback.

Game Update Notes – December 14, 2012

in Game Release Notes

Posted by: Stephane Lo Presti

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Stephane Lo Presti

Content Marketing Manager, French

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Additional Build Notes:

Event

  • The gate to Arah in Cursed Shore will now only be closed when events directly in front of it are active.

The Lost Shores: phase 1, update

in The Lost Shores

Posted by: Stephane Lo Presti

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Stephane Lo Presti

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Ok this sticky has run its course and is now being derailed in all directions.

Please read the other threads in this Lost Shores forum and make sure to not post off-topic messages.

Thanks!

The Lost Shores: phase 1, update

in The Lost Shores

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Stephane Lo Presti

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Still no event… whats going on??

Keep an eye on the area around Fort Marriner waypoint–the event will kick off when construction is complete on the catapults. Note that catapult completion time may vary a bit between overflows.

Please only discuss Phase 1 on this thread.

The Lost Shores: phase 1, update

in The Lost Shores

Posted by: Stephane Lo Presti

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Stephane Lo Presti

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There’s no contradiction.

You can do Phase 2, period.

You can only complete Phase 1 AFTER PHASE 2 HAS STARTED if you have the map fragment.

RvLeshrac.2673 is correct and I’m sorry for not repeating this part of my previous message. If you’re not interested in completing Phase 1, this information will NOT affect you and you can happily participate to Phase 2 right now!

The Lost Shores: phase 1, update

in The Lost Shores

Posted by: Stephane Lo Presti

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Stephane Lo Presti

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Hi,

We’d like to bring further clarification as we’re about to begin Phase 2 in 15 minutes (Saturday November 17 at 12:00 PM PST / 9:00 PM CET) :

Here are the Phase 1 steps that you need to make sure you completed before Phase 2 starts:

  1. Talk to Inspector Ellen Kiel in the Grand Piazza of Lion’s Arch
  2. Examine the wreckage on the shore in Lion’s Arch west of Sanctum Harbor waypoint
  3. Return to Kiel with the soggy bag
  4. Talk to Consortium Subdirector Blingg at the new Consortium Gift Shop point of interest, northwest of Fort Marriner in Lion’s Arch
  5. *Receive the map fragment. *

The subsequent steps of Phase 1 can be finished after Phase 2

  1. Defeat Noll and his bodyguards (this is currently bugged and we’ll push a fix for that later)
  2. Find Canach in Garenhoff
  3. Defeat Canach (this NPC is currently on a timer)
  4. Return to Kiel for your reward.

Other dynamic events are not required for completing Phase 1.

All players will be able to play and complete Phase 2, independently from whether they played or completed Phase 1.

Thanks.

The Lost Shores: phase 1, update

in The Lost Shores

Posted by: Stephane Lo Presti

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Stephane Lo Presti

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Hi everyone,

We have now identified and applied fixes for the reported bugs related to the Lost Shores phase 1. This includes events for the NPCs Canach and Fahd al’Eshadhi, but not for Noll who is still bugged. We’ve also fixed the bugs of Miyani sending multiple emails, Blingg’s voice over being spammed, the Largos dynamic events and a few other bugs.

We’ve identified the fix for Noll’s event but this fix will require additional time to implement. Because of this we’re going to leave the Phase 1 dynamic events (investigation of the Karka attacks) open even after Phase 2 starts (Saturday November 17 at 12pm Pacific Time), which will allow us to push a fix for Noll’s dynamic event later so that players can complete phase 1 of The Lost Shores event.

This change in the organization of the event means that:

  • To complete Phase 1, you have to complete the dynamic event chain leading to Noll before Saturday November 17 at 12pm Pacific Time; you will be able to complete the dynamic events after Noll once we’ve pushed the fix; you can refer to the "wiki article about Phase ":http://wiki.guildwars2.com/wiki/The_Lost_Shores/Phase_1> for more information;
  • Some NPCs (primarily Canach and Inspector Ellen Kiel) will be duplicated for phases 2 and 3, and may appear simultaneously in Lion’s Arch and in Southsun Cove.

We’re very sorry about this and hope that you can continue to experience The Lost Shores and help us retake Lion’s Arch and repel the Karkas!

Game Update Notes – November 15, 2012

in Game Release Notes

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Stephane Lo Presti

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Update (11/17/12, 1AM PT):

  • Fixed a bug with trait and item cooldowns. They will now carry over properly after players are defeated and revived.
  • Fixed issues with the Lost Shores event content.

The Lost Shores: phase 1, update

in The Lost Shores

Posted by: Stephane Lo Presti

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Stephane Lo Presti

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I’ve received the “More Information, and Our Thanks” message almost two dozen times since logging in tonight, even before I started the Lost Shores quest!

This is also a bug that we’ll be correcting during the next patch.

Subdirector Blingg audio [Merged threads]

in The Lost Shores

Posted by: Stephane Lo Presti

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Stephane Lo Presti

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Hi,

We’ll “fix” how frequently he’s playing his lines (although one could say that it’s part of his personality!) in the next patch.

ETA of the event / upcoming fix

in The Lost Shores

Posted by: Stephane Lo Presti

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Stephane Lo Presti

Content Marketing Manager, French

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The Lost Shores: phase 1, update

in The Lost Shores

Posted by: Stephane Lo Presti

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Stephane Lo Presti

Content Marketing Manager, French

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Hi everyone,

We’d like to provide you with a quick update on the situation.

We’re still working on fixes to the Lost Shore events (related to NPCs Canach, Noll and Fahd al’Eshadhi). We have no ETA on when fixes will be deployed but we’re working as fast as possible to bring them to you.

We’ve also made a few changes to react to the lag that some players have been experiencing.

We’ll update you as soon as we know more.
Thanks.

Welcome to The Lost Shores!

in The Lost Shores

Posted by: Stephane Lo Presti

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Stephane Lo Presti

Content Marketing Manager, French

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Hi everyone,

We’d like to welcome you to this event forum for The Lost Shores which will be live very soon. You’ll be able to find in this sticky thread all the information available about the event and we’ll update it whenever there’s new information.

The Lost Shores website:

Event timing:

Note the onetime-only events on Friday November 16th at noon PST (20:00 GMT) in Lion’s Arch and Sunday November 18 at noon PST (20:00 GMT).

Wiki event guide:

New Fractals of the Mist Dungeon:

Free Trial Weekend:

New Beta PvP Map: Temple of the Silent Storm:

  • Coming soon

(edited by Stephane Lo Presti.7258)

Thoughts on Ascended Gear? [Merged threads]

in Guild Wars 2 Discussion

Posted by: Stephane Lo Presti

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Stephane Lo Presti

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Hi everyone,

We’re going to publish a blogpost about the new ascended items on the Guild Wars 2 website. This should answer most of the community’s questions before the content is live this weekend.

Thanks for your patience!

Perma Banned. No reason?

in Account & Technical Support

Posted by: Stephane Lo Presti

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Stephane Lo Presti

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Hi,

Since you already submitted a ticket to Customer Support, you should now wait for an answer from an agent. If you haven’t received a reply to your ticket after 3 days (so on 10/28), please post your ticket information in this thread:
https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-and-older-merged

Thanks.

Update Notes - October 24, 2012

in Game Release Notes

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Stephane Lo Presti

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GENERAL UPDATES

  • Added Mad King Chests to the Mystic Forge. These chests always have Halloween items such as candy corn, Halloween crafting materials, and Halloween tonics. There’s a rare chance they may also have Halloween skins for weapons and shoulders.
  • Added a Mystic Forge recipe to create Mad King Chests: 1 Piece of Candy Corn, 6 Mystery Tonics, 1 Boost (of any kind), and another Boost (of any kind).
  • Tactician Footi will now properly build her cannon after being resurrected in Cursed Shore.
  • Removed all hidden trick-or-treat bag nodes from Lion’s Arch.
  • Halloween-themed PVP items now salvage into the correct materials.

PvP blog post?

in PvP

Posted by: Stephane Lo Presti

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Stephane Lo Presti

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Hi,

We’ve now published he PvP blogpost today: https://www.guildwars2.com/en/news/structured-pvp-iceberg/

So I’m closing this thread, thanks.

wiki formatting

in Forum and Website Bugs

Posted by: Stephane Lo Presti

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Stephane Lo Presti

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Hi Jia Shen.4217,

You seem to know all about wikis so I’m not going to discuss it here (it’s an interesting topic but I’m not sure that the forum is here to bring awareness about editing the wikis). I’ll just say that we fully agree that our wikis should be the best source of information and they’re doing fantastically well, thanks to a large and active community of editors.

I can see that some of your comments are valid, but here’s how I would suggest that you approach the problem on our wikis (approach may differ based on wikis, as we now have 4 of those, but there’ll always be someone to help you find the right place to discuss these topics): start discussing it on the discussion pages and if you can’t get any traction there, raise the discussion on the Practices and processes page. You can also talk to one of the Buraucrats or Sysops directly on their talkpage and I’m sure that one of them will be able to discuss it more in detail.

We tend to let the community manage the rules and codes on the wiki by itself. It’s worked for many years and we see no reason to change that. If a lot of people on the wiki agree with you that the need for formatting is increasingly ignored, then you can bring it to me directly (I’m the Community Liaison and here’s my talkpage ) and we can start discussing what could be done about this, a discussion that will obviously involve the whole wiki community.

I’ll close this discussion for now as: 1) this is not the appropriate forum; and 2) this discussion will get more traction on the wiki directly.
Thanks for your work on the wikis!

Update Notes - 1 October 2012

in Game Release Notes

Posted by: Stephane Lo Presti

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Stephane Lo Presti

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MISSING UPDATE:

General

  • Ancient wood, Orichalcum Ore, and Mithril Ore nodes respawn rate is now tied directly to characters and set to respawn one day after your character gathered from it.

What is the offical stance on names with funny symbols?

in Guild Wars 2 Discussion

Posted by: Stephane Lo Presti

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Stephane Lo Presti

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The Guild Wars 2 Naming Policy is available on this page:
https://www.guildwars2.com/en/legal/guild-wars-2-naming-policy/

We cannot comment on individual names due to the large variety of names that players are able to create, but know that we take actions against inappropriate and offensive names, including account termination.

So..let's all go back to Guild Wars

in PvP

Posted by: Stephane Lo Presti

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Stephane Lo Presti

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Hi,

This is the Guild Wars 2 PvP forum and it is not the right place to discuss this topic, so I’m closing it.

Legendaries Appearance

in Players Helping Players

Posted by: Stephane Lo Presti

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Stephane Lo Presti

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Hi everyone,

The previews of the legendary weapons do not do them justice as it’s not exactly what they “really” look like. You’ll know more about this soon.

When is the patch coming?

in Guild Wars 2 Discussion

Posted by: Stephane Lo Presti

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Stephane Lo Presti

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Hi everyone,

The patches will be ready “when it’s ready” and until then this discussion is pointless.

Thanks!

On Botting and What We’re Doing About It

in Guild Wars 2 Discussion

Posted by: Stephane Lo Presti

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Stephane Lo Presti

Content Marketing Manager, French

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Hi everyone,

I’d like to clarify two things about our stance on botting: first we’re not going to share details about what we’re doing or reply to some of the specific questions that some of you are asking here. If you have suggestions, please remember to use the Suggestion forum (and make sure to read this post first). As Mike explained, we’re committed to fighting botters.

The second topic is about reporting botters. We’re seeing a few people reporting bots here on the forums, with screenshots that are showing private information. These reports should NOT be on the forums.

If you want to report what looks like suspicious behavior, please use the in-game report function that works as follows :
1) Select the character
2) Right-click on his name at the top of the window
3) Select the “Report” option in the contextual menu
4) Choose on the appropriate report reason
5) Finally click the “Submit report” button

Please use the report feature responsibly as abusing this feature could be a factor in your account being banned.

Unable to Login In

in Account & Technical Support

Posted by: Stephane Lo Presti

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Stephane Lo Presti

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Hi everyone,

We’re sorry about this short interruption of services. We’re still investigating what caused it. Players who logged back in and saw an outdated status for their characters should try to log out and back in again. Please let us know if this doesn’t change the situation.

Thanks.

how to change email / id login

in Account & Technical Support

Posted by: Stephane Lo Presti

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Stephane Lo Presti

Content Marketing Manager, French

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Hi,

If you validated your email address, the ability to change it via the Account Management site has been temporarily disabled, for security reasons. You’ll have to submit a support ticket via http://support.guildwars2.com/ to ask for it to be changed (please make sure to explain that your email address was validated).

Thanks.

Update Notes - 14 September 2012

in Game Release Notes

Posted by: Stephane Lo Presti

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Stephane Lo Presti

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General

  • The Mistfire Wolf skill will now properly unlock for existing characters on an account after upgrading to Digital Deluxe.
  • Fixed blocked events and skill challenges.
  • Fixed bugs that allowed players to go around map edges.
  • A number of items created by using Mystic Coins are now correctly set to level 80.

Story

  • Fixed a blocking bug in story chapter “Brute Force.”
  • Fixed a blocking bug in story chapter “Research and Destroy.”
  • Fixed bugs in story chapters “Forging the Pact,” “Battle of Fort Trinity," "The Ghost Rite,” “On Red Alert,” and “Tower Down.”

World-versus-World

  • Score interval increased from 5 minutes to 15 minutes.
  • Stonemist Castle points reduced to 35 points from 50.
  • Bonus thresholds reduced by half to prepare for one-week matches.
  • Castle lord, bodyguards, and capture point for Stonemist Castle moved to the first floor.
  • “Harpy Feathers” consumable effect disabled.
  • Bridges fixed to make passable for NPCs.

Professions

Ranger

  • More fixes to pet commands and AI.

Elementalist

  • Signet of Air: No longer has infinite range.
  • Whirlpool: Now works underwater in PvE.
  • Glyph of Renewal: Resurrection effects of Earth, Fire, and Water now surround the caster, not the target.

Mesmer

  • Deception: Movement now allowed after casting underwater.
  • Spatial Surge: Improved responsiveness.
  • Mind Stab: Improved responsiveness.

Warrior

  • Made several more skills usable while moving: Brutal Banner, Compassionate Banner, and Furious Rally.
  • Rush: Improved the ability to hit fleeing foes.

Guardian

  • Mighty Blow: Added a slight movement distance.
  • Bow of Truth: Now usable while moving.
  • Defender’s Shield and Honorable Shield: Merged together into the same trait.
  • New trait Glacial Heart: Critical hits with a hammer have a 50% chance to chill your target for 4 seconds. This effect can only occur once every 45 seconds.

Thief

  • Heartseeker: Reduced damage of the 100%-50% threshold by 20%. Damage thresholds changed. Old: 100%-66%, 66%-33%, 33%-0%. New: 100%-50%, 50%-25%, 25%-0%.

Engineer

  • Disabled the “stowing” auto-attack to prevent players from getting stuck holding these kits: Bomb Kit, Elixir Gun, Flamethrower, Grenade Kit, Med Kit, and Tool Kit.

(edited by Moderator)

Game Status Update - 08:28, 10 September 2012 (UTC)

in News and Announcements

Posted by: Stephane Lo Presti

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Stephane Lo Presti

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No new build today but we’ve updated the Game Status Update, that is available on the wiki: http://wiki.guildwars2.com/wiki/Game_status_updates

Unhacked myself! Self-help worked!

in Account & Technical Support

Posted by: Stephane Lo Presti

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Stephane Lo Presti

Content Marketing Manager, French

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If you’re seeing an error message, please double-check that you’re typing the information correctly. If you’re still seeing the error message and you’re sure that you’re typing the correct information, please check how to update your Support ticket (or submit a new one if you haven’t done so yet) here:
https://forum-en.gw2archive.eu/forum/support/account/Multiple-Tickets-Don-t-do-it/first#post5143

Thank you.

Unhacked myself! Self-help worked!

in Account & Technical Support

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Stephane Lo Presti

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Ya I tried it, but it just said Theres been an error contact support

Can you please give us more details about the error ? Thanks.

Self-help System Live Today for Testing

in News and Announcements

Posted by: Stephane Lo Presti

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Stephane Lo Presti

Content Marketing Manager, French

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The self-help system is live today for testing for the players who need to reset their passwords or turn off email authentication on their account. Keep in mind that, with email authentication off, your account security relies on you using a unique and strong password for Guild Wars 2 that you’ve never used anywhere else.

You can find the instructions on using the self-help system here: http://en.support.guildwars2.com/app/answers/detail/a_id/9222

If self-help solves your issues, please make sure to close the tickets you opened with Support. Thank you.

You can find more tips for keeping Your Guild Wars 2 Account Secure in this article: https://www.guildwars2.com/en/news/tips-for-keeping-your-guild-wars-2-account-secure/

(edited by Stephane Lo Presti.7258)

Game Status Update - 05:45, 7 September 2012 (UTC)

in News and Announcements

Posted by: Stephane Lo Presti

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Stephane Lo Presti

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Hi,

Please see the latest Game status update on the wiki: http://wiki.guildwars2.com/wiki/Game_status_updates

Thanks.

Issues with the guild system: please post here [MERGED]

in Bugs: Game, Forum, Website

Posted by: Stephane Lo Presti

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Stephane Lo Presti

Content Marketing Manager, French

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Hi everyone,

There’s currently a bug that’s preventing some guilds from upgrading their guild when your guild has 10 ranks defined. We’re working on fixing this asap, but in the meantime would like to share a workaround: go to your Roles tab and delete one of those ranks; you should then have 9 ranks) and be able to upgrade again.

Sorry about that and thanks for your understanding!

Issues with the guild system: please post here [MERGED]

in Bugs: Game, Forum, Website

Posted by: Stephane Lo Presti

Stephane Lo Presti

Content Marketing Manager, French

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Hi,

If you’re having issues with the guild system, please report the issues here with as many details as possible (e.g., guild names, tags and world, etc.).

Thank you for your feedback!

(edited by Moderator)