GW2 has provided new content. The chosen method for new content delivery has displeased some players. Some people like story. Others like treasure hunting. Still others like to delve into mechanics. In many MMO’s, story is secondary (or non-existent) in comparison to treasure hunting or new ways to play the game (e.g., new skills, professions, races, etc.). GW2 is a little different in that regard.
The same type of content is unlikely to please those different groups. Living Story provides story, for those who like it, and (at least in Season 2) new zones with reward mechanics and somewhat different mob mechanics. The new zones have pleased some treasure hunters. Those who like both story and treasure hunts are going to be happier with ANet than those who like only one kind of content.
Those who like to delve into mechanics have seen very little added to please them. However, this group was always going to be disappointed with GW2 in the long run. One of the GW2 design imperatives is to streamline skills and abilities to simplify balancing. That essentially means reducing options. Adding new mechanics expands options.
We might still see new races or professions. We might also see new weapons. However, unless ANet decides to move away from limited options, then new race(s), profession(s) and weapon(s) will simply be new ways to do the same things our characters can do now. For some, these potential additions will do the trick. Others will tire quickly of them. Whether they’re worth adding, anyway, will depend on the cost versus benefit to do so.
What’s so is that every MMO forum contains a demographic that believes that that game has not provided enough new content. Every single one I’ve seen, anyway. While such complaints have the potential to hurt the game, a given development company is only going to produce new content so fast. Usually, the most disaffected are going to be unhappy most of the time, returning to demand more new stuff soon after the last update. Games can weather that kind of complaint. What they cannot weather is when the disaffection grows to encompass many demographics.
Have we reached that stage yet? Nobody knows, really. There’s usually at least one expansion thread near the front of General Discussion. There’s also one of several other types of thread that commonly reoccur. Regardless, I believe ANet is listening. I believe they take the complaints seriously.
An expansion is what many people, as cited by a massive poll taken on the gw2 community. I think its very reasonable to suggest a decline is sales is people losing interest in the game because the living story doesn’t provide enough content. There are several threads on the forum and reddit about this, and they have only gathered more since Season 2 has come to an end.
Many people? Yes, I don’t doubt that there are many people complaining. However, what percentage of players does “many people” represent?
I’d like the “need expansion” complaints a lot more if people refrained from making armchair predictions about the game’s financial health to bolster their demands. It really isn’t necessary and detracts from the thread because people focus on that rather than the desirability of an expansion. ANet/NCSoft know a lot better than we do whether the game is healthy or not. You don’t need to tell them.