The LFG (Looking for Group) Tool is intended to be used to help put together a group to enjoy game content, such as Open World, Fractals of the Mists, or PvP. Over the last several weeks players have expressed increased concern about abuse of the LFG Tool as a growing number of individuals have begun using the LFG Tool to advertise the sale of in-game items.
Clearly, if a group-formation tool is flooded with item sales and trade messages, it will be difficult for players to use it for its intended purpose. Beyond that, trades and sales initiated in the tool are at high risk for scams. While our Customer Support Team will take action on the accounts of players who engage in scams and other disallowed activities, they generally will not be able to replace items of players who fall victim to these unscrupulous individuals.
Our policy: Players may use the LFG Tool only for the formation of a group.
Players may use the tool to sell a spot in a group, but they may not use it to sell or trade items or for any other unintended purposes. Doing so will result in an account infraction.
You can help us reduce the spam and refocus the tool by reporting individuals who are misusing the LFG Tool. Simply click on the name of that player in your chat window, right click, choose “Report,” and then choose “LFG System Abuse.” With your help we’ll be able to keep the LFG Tool clear for your use in forming groups.
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