Guild Wars 2

nudge in the moonlight

Lauren Kamieniecki.6245:

Hey everyone, I’d like to give an update on this.

QA has been looking at these for a long time, for a few months and since this thread was new actually, and our major problem is that we just don’t get them to reproduce on our internal environments… or for our personal accounts on live.

Unforgiving Infiltration – We repro’d this one and we should expect a fix “soon”

Dancer in the Dark/No Refuge/World Summit – We’re no repro on these, and it’s difficult with the thread merges for my guys to find out if these are still problems or there’s another step we’re missing. If you are still not getting these challenge motes any additional information (did you skip around in the story, etc?) you have would be really valuable.

If you have such a hard time reproducing the issue, why don’t you simply contact someone from this thread ingame? Feel free to contact me for all I care but stop this abysmal (lack of) support.
I really don’t understand how ANet can even think about justifying this sort of behaviour? Just deactivate the achievement until you can be kitten d to fix this so people can get their AP and luminescent armor pieces. If I had bought the episode from the Gem Store, I would sue you to get my money back since everyone knows how you “handle” bugs.

Sogradde.8016:

Lauren Kamieniecki.6245:

Hey everyone, I’d like to give an update on this.

QA has been looking at these for a long time, for a few months and since this thread was new actually, and our major problem is that we just don’t get them to reproduce on our internal environments… or for our personal accounts on live.

Unforgiving Infiltration – We repro’d this one and we should expect a fix “soon”

Dancer in the Dark/No Refuge/World Summit – We’re no repro on these, and it’s difficult with the thread merges for my guys to find out if these are still problems or there’s another step we’re missing. If you are still not getting these challenge motes any additional information (did you skip around in the story, etc?) you have would be really valuable.

If you have such a hard time reproducing the issue, why don’t you simply contact someone from this thread ingame? Feel free to contact me for all I care but stop this abysmal (lack of) support.
I really don’t understand how ANet can even think about justifying this sort of behaviour? Just deactivate the achievement until you can be kitten d to fix this so people can get their AP and luminescent armor pieces. If I had bought the episode from the Gem Store, I would sue you to get my money back since everyone knows how you “handle” bugs.

“Dancer in the Dark/No Refuge/World Summit " These work most of the time.
Lauren said this about the Asura problem "Unforgiving Infiltration – We repro’d this one and we should expect a fix "soon"". Even so I agree that removing the achie from the meta would be the ethical thing to do ..

“soon”

That’s non-information.

Exactly. replace “soon” with “maybe” and you have a more accurate statement, regarding Anet’s history.

I don’t know if this could be related to the motes bug. I was trying to replay all the story to see if the one of “meeting the asura” would have shown. At the last chapter of “Echoes of the past” (Hidden Arcana) two other bugs showed up: first, all the icons for getting the achievements showed up, but I already got ALL of them for this chapter. Second, when talking to Ogden there is no way to continue: there is no choice (see the screenshot) that let you to go on. Hope this can help the devs.

SoPP.7034:

Lauren Kamieniecki.6245:

it’s difficult with the thread merges

Sorry I chuckled at this.

A number of us had been concerned that the information on these problems would be diluted by getting merged into this thread.

In any event thanks for the feedback.

haha yeah. merging was definitely not helpful.
Same problem now for asking for more info.

to repeat,
the March 16th bug for "unforgiving infiltration "aka Meeting the Asura challenge mote, was identified, and should be fixed "soon"tm.

its the OLDER original bug of missing motes randomly, that they still need info on.

Soon™

©2010–2015 ArenaNet, LLC. All rights reserved.

Acharyn.4738:

Soon™

©2010–2015 ArenaNet, LLC. All rights reserved.

I believe Valve owns the rights to Soon™

Why AN cannot add Wynne’s Locket to any merchant’s list for example Priory Historian (Bandit Crest Collector)?

I was able to get back a friend of mine on this game. He left again because of this. I can’t believe that you still can’t fix something that’s been broken since months. I can’t believe that people who bought this aren’t suing you yet. Now I’m quitting too because I’m pretty fed up with how things are developing. I will probably start again with Heart of Thorns, not sure tho’ because Warhammer 40k Eternal Crusade is about to come out this year. Good Job Anet…

This post is NON-constructive, it’s merely ranting and raging against something i deem unbelievable.

Sorry for my bad english.

Gorath.8306:

Why AN cannot add Wynne’s Locket to any merchant’s list for example Priory Historian (Bandit Crest Collector)?

Why indeed :/

GiftUngiven.7854:

I was able to get back a friend of mine on this game. He left again because of this. I can’t believe that you still can’t fix something that’s been broken since months. I can’t believe that people who bought this aren’t suing you yet. Now I’m quitting too because I’m pretty fed up with how things are developing. I will probably start again with Heart of Thorns, not sure tho’ because Warhammer 40k Eternal Crusade is about to come out this year. Good Job Anet…

This post is NON-constructive, it’s merely ranting and raging against something i deem unbelievable.

Sorry for my bad english.

I’m fairly sure you guys are not the only ones that quit over this & it’s quite understandable to be honest ..

Lauren Kamieniecki.6245:

Hey everyone, I’d like to give an update on this.

QA has been looking at these for a long time, for a few months and since this thread was new actually, and our major problem is that we just don’t get them to reproduce on our internal environments… or for our personal accounts on live.

Unforgiving Infiltration – We repro’d this one and we should expect a fix “soon”

Dancer in the Dark/No Refuge/World Summit – We’re no repro on these, and it’s difficult with the thread merges for my guys to find out if these are still problems or there’s another step we’re missing. If you are still not getting these challenge motes any additional information (did you skip around in the story, etc?) you have would be really valuable.

Just wanted to hop in and say thanks for the update!! Been hoping to finish this one for a while now. Thanks for taking time to fill us in!

remove this “achi”
you’ve got four months to fix it, is enough.

Simple and honest

thanks

As with most everyone else in this thread, this ap is the ONLY thing I need for my lumi boots. I tend to be a quiet kind of guy (this is only the 2nd time of posted on the forums, and have been playing since beta), but I can’t keep quiet on this anymore. I understand that a fix is coming “soon”, but at this point, I don’t believe that it is unfair or unwarranted to ask Anet to define “soon”.

Dhargo.7569:

I don’t believe that it is unfair or unwarranted to ask Anet to define “soon”.

I wanted to stop posting on here and wait, but I agree with this comment.

Why is soon in quotes? Is is some sort of ironic soon? Is the wink implied??

Lauren Kamieniecki.6245:

Unforgiving Infiltration – We repro’d this one and we should expect a fix “soon”

this is what I was referring to. I think it is a fair question.

I read in another post where the word “soon” was thrown out too that they didn’t want to give a date in case something went wrong in the process of fixing the bug therefore they used the word soon

https://forum-en.gw2archive.eu/forum/support/bugs/One-Good-Drink-Deserves-Another-Bug/page/3#post4980876

Why AN cannot add Wynne’s Locket to any merchant’s list for example Priory Historian (Bandit Crest Collector)? It could be temporary solution.

Ok guys if you are having problem with fixing challenge mote just add the choice box at the begging of each instance. If I’ll press yes buff will appear. I do not believe that it is hard to do. It will fix all the issues and everybody will be happy. We do know that there are plenty of bugged NPC in GW2 so WHY to add another one?

I think I deleted the bloodstone food without using it for the challange.
Could that have anything to do with the missing chalang mote in meeting the asuras?

Ive quit all living world stories on all my characters, deleted all mails and I still cant get it to work.

And the only thing I can think of that I might be missing is that bloodstone food given by the chef.., I never used it and hasnt got it back.

Anyone else?

Zorion.7504:

I think I deleted the bloodstone food without using it for the challange.
Could that have anything to do with the missing chalang mote in meeting the asuras?

Ive quit all living world stories on all my characters, deleted all mails and I still cant get it to work.

And the only thing I can think of that I might be missing is that bloodstone food given by the chef.., I never used it and hasnt got it back.

Anyone else?

What? Why would this be connected at all? I’m pretty sure it has nothing to do with what you did, and all to do with what Anet did.

robotosis.4872:

Zorion.7504:

I think I deleted the bloodstone food without using it for the challange.
Could that have anything to do with the missing chalang mote in meeting the asuras?

Ive quit all living world stories on all my characters, deleted all mails and I still cant get it to work.

And the only thing I can think of that I might be missing is that bloodstone food given by the chef.., I never used it and hasnt got it back.

Anyone else?

What? Why would this be connected at all? I’m pretty sure it has nothing to do with what you did, and all to do with what Anet did.

Yes how could the bugg on one chalange mote have anything to do with a bug on another challange mote the chapter be4?

Anet clearly stated that they have no idea what is causing the bugg.
They cant even recreate it.
So any abnormilies in Challenge motes/living story email etc etc could probably help the decoding, would you think not?

You do realise that is what a bugg is, a code that when certain criterias are met dosnt work or work differently.

Like, you have 4 characters, doing diff episodes in living world, some have email stgill in inbox some dosnt, some are doing purple stars, some are unlocking it for the first time.

You really cant see how that could be causing any buggs?

Zorion.7504:

Anet clearly stated that they have no idea what is causing the bugg.
They cant even recreate it.

They expressly stated that they managed to reproduce the meeting the asura challenge mode bug, please read the dev post more carefully… (I mean seriously, dev enters meeting the asura, boom it’s reproduced 100% of the time)

Anet please get a round tuit, beacuse it’s about time something happened about this

Lauren Kamieniecki.6245:

If this bug was as easy as “boom it happens” this thread wouldn’t be 14 pages long. There is something else happening, and that “something” isn’t clearly defined, likely because nobody knows what it is, and is the catalyst for the bug. That’s what we’re working on and it’s why I posted so you wouldn’t feel as if you’re being ignored.

Wait a moment, is this comment for the unforgiving infiltration, or the other unpredictable seemingly random challenge mote issues?

C’mon, there must a be a trend somewhere… I think.

I don’t usually post on the forums but this is ridiculous. This challenge mote issue (particularly Chapter 7: Seeds of Truth, "Meeting the Asura) should either have been solved already or removed entirely. I didn’t spend 1000+ hours on this game and $100s of dollars to see you guys update the gem store with new content to purchase (not to mention the living story pack? why sell if it’s bugged?) and not fix this. I’m honestly really upset… I have finished everything I need for achievements and cannot complete because this has been an ongoing issue for months. At least give us the option to purchase wynne’s locket, please.

I do apologize for the increased negative tone in my comments, but after checking the instance every single day and checking the forums several times a day for over a month, it starts to get to me.

An extremely easy way to reproduce the bug with a 100% success rate is to invite me to the party before you start the instance.

I wonder if it has something to do with wrong information somewhere in my character’s file which makes the game think I still haven’t played through that mission yet.

I remember this happen to me and for the life of me I don’t remember if it fixed itself or I reset the story by selecting replay this episode. I did not read all 14 pages, but someone probably already tried that.

Is there a reason why an alternative way to get “Wynne’s Locket” hasn’t been added as a temporary fix?

Almondjoy you have the right idea. they could make wynne’s locket purchaseable til its fixed

Lauren Kamieniecki.6245:

You should always take a “soon” as an “on a release day” once the bug has been fixed.

Hi Lauren, thanks for the feedback.

I took it to mean the next patch update so haven’t posted here recently, I was merely quietly watching till then. In any event thank you for clarifying.

I do appreciate you coming to the forums and clarifying some things. I can only imagine what the process has been like trying to find what/where the bugs actually are.

Perhaps just to clarify what many of us have been going through over the last month since the infiltration AP became impossible. Many players who already had the AP or simply didn’t care about it to begin with trivialized our feelings for being unable to complete the AP through their ignorance/arrogance of the situation. That coupled with ANet’s silence and the duration of time left us feeling somewhat ropable (yes, its a word).

In any event I look forward to completing my AP Soon™

Hope you had a good weekend.

they are still selling the season 2 living story with out fixing the bug. isn’t that kinda unethical to be selling a faulty product?

hu dahala mei.6034:

they are still selling the season 2 living story with out fixing the bug. isn’t that kinda unethical to be selling a faulty product?

You would think so….but I guess they are hoping to fix it soon/before any calls them out on it.

The one issue that is plaguing most of the people who posted here is the one regarding “Meeting the Asura”/“Unforgiving Infiltration”/“Wynne’s Locket”/“Luminescent Boots” which is just the fact that there’s no challenge mote in that one instance.
This issue is apparently reproducible by the devs and could be easily fixed. So please do that and leave the ones that you can’t reproduce for later as they seem to be effecting just a handful of people.

Lauren Kamieniecki.6245:

You should always take a “soon” as an “on a release day” once the bug has been fixed. I don’t have control over when the fixes happen, I just see them in the pipeline working their way on out to live…

If this bug was as easy as “boom it happens” this thread wouldn’t be 14 pages long. There is something else happening, and that “something” isn’t clearly defined, likely because nobody knows what it is, and is the catalyst for the bug. That’s what we’re working on and it’s why I posted so you wouldn’t feel as if you’re being ignored.

I can understand that fixing can sometime be harsh but .. why not give the item to a merchant so we can have it without the succes till you fix it .. cause here it’s ridiculous .. We can’t have our succes/skins/scendent armor piece/jewel just cause of a bug …
It’s already been long enouth so you can at least do that … until the bug it fix than remove it from the merchant if you want.
I don’t need the ascendent armor piece in 6 month but now … and I’m not staying all the time in pve doing all the succes to be blocked like that .. it’s even more anoying for those who bougth it..
I’m not raging cause the bug isn’t fix but cause you don’t do anything to let the playing having something in return .. or an other way to get the jewel while the bug isn’t fix.

Having the same problem, please fix this

https://forum-en.gw2archive.eu/forum/support/bugs/Challenge-Motes-are-bugged-merged/page/14#post4988583

Really frustrating…I cannot get my Wynne’s Locket which I desperatly need for my build. Next to that I cant get my full Luminessence armor. And on top of that, I am missing out alot of AP >.>

Altho I assume ArenaNet is working kitten this, so keep going guys, you are our only hope ^^

*Have the same problem as everyone here.
*Don’t want to repeat stuff that has already been said.

Just want to leave a comment to fill this thread. I want to make sure that this topic gets attention!!!
Expecting a fix soon!!!!!!! ;-)

We’re over a month now. Time for a new screenshot.

Lauren Kamieniecki.6245:

robotosis.4872:

I do apologize for the increased negative tone in my comments, but after checking the instance every single day and checking the forums several times a day for over a month, it starts to get to me.

It’s ok, I understand. It’s frustrating on our end as well.

Is the removal of the Unforgiving Infiltration achie from the meta achie on the table?

Lauren Kamieniecki.6245:

robotosis.4872:

I do apologize for the increased negative tone in my comments, but after checking the instance every single day and checking the forums several times a day for over a month, it starts to get to me.

It’s ok, I understand. It’s frustrating on our end as well.

I really don’t understand you (meaning ANet, not you personally). If it’s so frustrating for you, why do you not offer a temporary workaround? As in: Offer the missing ascended pieces at the vendor. I mean, you are selling those bugged episodes right now at the gem shop for real money, right? One might go all the way and say this is blatant fraud.

However, I just want that stupid armor and it’s not like this is a particularly hard achievement either, the people who already have it certainly will understand this.

Can you please elaborate on the thought process behind letting people wait for weeks, possibly even months before giving us a solution?

Maybe you could put the unobtainable item “Wynne’s Locket” on the Silverwastes Vendor, while working on the problem. I think most people who just want to finish their luminescent armor wouldn’t mind paying 10 Gold extra.