Guild Wars 2

I’m having the exact same problem as thewaterguy. Get to rally point no green star or portal. Getting really mad

In prologue, the game restarted for a new build and now I have no green star or portal to jungle. It says get to rally point but there is no green star or portal. Just stuck and can’t get into jungle. Getting really mad

And before anyone asks, yes I did try the instance on another character, you know what happened? My game crashed when I reached the portal and now that character has the exact same problem…

My 4 slot vanished … can’t create hot char now

My personal story appears to be stuck at the prologue.

I started “Prologue: Rally to Maguuma”, then rebooted for the patch, then left the instance to go to Lion’s Arch or something.
Now my story log still says “gather at the rally point leading into the maguuma jungle”, but I can’t do that from regular silverwastes. And I can’t get back to the instance the way I first accessed it, the green star/arrow have disappeared from my hud and from the map.
I appear to be stuck and unable to get into HoT maps.

Orangensaft.7139:

yeh always crash when i try to get to the last step of the “prologue” instance

where it seems like a cutscene starts … but just complete freeze and have to use taskmanager to end gw2

i didnt patch 100% before trying this though
tried 1x at 30% when i was just able to get into the game
tried 1x at ~65%
will now wait for 100% and then try again and tell here if it worked then

Yes, I’d suggest just letting it finish downloading. Second time this happened to me, I just left the game to do whatever it needed. After a while, it unfroze, and the cutscene played (followed by story completion). I then tried to progress into “Torn From the Sky”, and got a cleaner “area not loaded yet” message.

I can’t say that this is the only explanation, but it seems fairly obvious that the game has no check on whether the cutscene has been loaded before it lets you into the instance, nor any clean way of telling you that it’s still downloading, if you happen to need it before it’s finished – and that that is what at least some of the freezes people are having are caused by.

Ok I heard from someone in map chat, that if you download everything it fixes the bug, I can’t confirm yet but I will update if it works!

I’ve downloaded 100%, still having the same issue.

Fix prologue mission! Just this at least!

I’m not sure if I’m supposed to post this here, but I’ll just go ahead.

I’ve just done the prologue, and sadly I have to say I got quite angry two of times, which kinda ruined the otherwise great prologue.

First, you get this cinematic in the beginning… sadly, the voiceover bugs out if you take a screenshot, which is something I do all the time. Thus I had no voiceover, which made me a bit angry (not at you; just in general), so I couldn’t focus anymore. So I tried to get to re-watch it… but I couldn’t. No matter what I did. I even quitted the instance (only possible if you waypoint out btw), stopped the story and started an older one… then I switched back, but I could only continue it. And I now also have an old one that I could “continue” instead of just restarting… bothers me too, but thankfully I usually don’t see that lol. But ya. I also got the letter from E already, even though I guess you are supposed to get that AFTER finishing the prologue. But back to the cutscene: Luckily, I’ve found a let’s play on youtube, so I could re-watch it there.

Then at Kasmeer’s and Marjory’s place, my phone was ringing, thus I died and got resurrected three times… well, bad luck I guess… good thing I get resurrected in the first place. But ya; due to that my armor was damaged. Which brings me to the second thing.

Secondly, I arrive at the place where Taimi and Canach are waiting. I see that they have dialogue, but because my armor is damaged, I decide to go repair it at the anvil upstairs before I talk to them. Guess what happens… another cutscene triggers and I finish the prologue! And the dialoge with Taimi and Canach is not available anymore. T_____________________T

I’ve looked it up on youtube as well; but seriously… why? Why would you do that? Ugh. T_T

Now I’m thinking about replaying the entire prologue, but I dunno if I mess up something else by doing so…

Edit: Great… turns out I actually CAN’T replay the prologue; I can only continue the story with the next step.

Lorraine.2104:

Having an issue with “Torn from the sky” personal story instance. Cannot find any parts to salvage from the wreckage, even though I am in the “green circle” area.

I fixed this by moving passed the green circle closer to the airship. Some dialog started about the sylvari hearing Mordremoths voice. After I killed this guy I went into the airship, came out the other side and jumped off a ledge and died. When you respawn from a checkpoint. the green circle will be filled with monsters again. When I killed all those the NPC finally spoke his dialog about finding nothing, and the quest pointer moved into the crashed airship.

I’ve tried quitting the chapter and joining parties (hoping I could go in with them) but to no avail.
I guess I’ll have to just do the Halloween event until they fix this.

also lost Achievement points.

Logged out during Prologue Rally to Maguuma and now I cant continue… no green marker to indicate where to go… nothing stuck in silver wastes

“The serial code given was not recognized by our system. Please try again.”

can you do something with this problem? lot of ppl are reporting this

When my launcher attempts to download HoT, the download speed bottoms out at 0KB/s then promptly tells me it has experienced a disk error and will now close.

When I went to unlock the elite specialization on a second character, the achievement / weapon skin were not granted. (My ranger got the druid staff but my thief got nothing)

ever since I updated to hot I’m constantly crashing…log in do something and crash…..

On mac the game crashes every 20-30 minutes.

I have the green dot on the edge of brisban wildlands – but when I enter the silverwastes I don’t get anything. I can’t progress the story at all.

I started to play as soon as the “playable” option came up on the start menu. It bugged out at the end of the silver wastes start, after talking to Destiny’s Edge 2.0 at the edge of Maguma Jungle.

Gw2 crashed at that point – so i stopped playing and let the game fully download. 2 patches later and it’s completely broken.

1 I can’t approve upgrade to claim both guild hall types. just button motion is waiting for me. I have 100golds and 150favors(from old influence). No guild mission yet
2 I can’t see other upgrades from Grimur Oddursson. I can see only registration. Unclickable upgrade icons just motion only.
3 There over 10 sec loading lag to open guild related upgrade panals in Guild Initiative Office.
4 I can’t stack guild hall upgrade Treasury yet (is this normal? I think It works after activating?)
I’m using mac version right now

still same problem… please do somethink

Most story cutscenes take ages to load, and often times, trying to click anything at all will cause the game to crash.

During the boss at the end of Episode 6 of the story I got booted to the character select. Not too sure why.

Completely Game breaking. The first time I tried to do the prologue the game crashed at the final cutscene. I alt f4’d and came back to it. There was no npc to talk to so i couldn’t finish the quest. This is the ONLY way to progress the story, which i now cannot do. I finished to download, tried to use someone elses instance to do it, tried to skip it. Nothing works. This completely stops any chance of progressing in the HoT story. fix it please, i didn’t play £70 for this.

Yeah same here, downloading 100% stopped the crashing on cutscenes, but still no green star on the map

Please fix this.. We literally can’t access HoT with this.

After doing the prologue, t the survivor’s camp I chose to look for turret parts (I decided to do something different than what I did during the BWEs). I found myself trapped in an airship after there was a rubble collapse. Asking my guild for suggestions I was told to try logging out than back in again. When I did it wanted me to run the prologue again but just let me run to the end and take the portal into the first story step where I decided to play it safe and make a different decision at the camp.

Torn from the Sky, finding the salvage pieces is bugged. Tried advice from previous post and it did not work. Jumping off the ledge and dying did NOT cause me to re-spawn to the green circle. Thanks.

Misfit.6250:

To all the “no character slot” people – read what is written around the stuff you are buying, so that you can avoid confusion and disappointment later.

As the pre-purchase offer has ended, I cannot quote the text written there directly, but the additional slot given as a bonus to every edition was being given on a weekly basis. Therefore, if you purchased HoT 2-3 days ago, you’ll have to wait a few more to get the slot.

I don’t remember seeing the “weekly basis” text when I pre-purchased, but thanks for the response. I’ll wait a while before I start whining.

Got the same problem. I haven’t gone onto any proper new content since launch! :/

Amti.1207:

Torn from the Sky, finding the salvage pieces is bugged. Tried advice from previous post and it did not work. Jumping off the ledge and dying did NOT cause me to re-spawn to the green circle. Thanks.

When you die you are getting the option to continue from a checkpoint yes?

I wish we could get an ETA on this…it’s a pretty kitten serious problem, I mean we literally cannot access 90% of HoT content

Is it me or is the update 110,000 files (aprox.), or is that the whole guild wars 2 game?

Spec’d reaper on my necromancer did not recieve weapon or skin unlock for weapon

Not sure this counts as a “bug” but the bat wings say they’re 600 gems in the patch notes but are actually 700 in the gem shop

I wanna report my frame rate drops from 40~50 to 2~10 fps.

It’s not even a matter of the new areas being more incentive, simply because I haven’t manage to get in them to begin with.

Even the Hall of Monuments is getting me ~10fps.

I have the latest drivers on everything, yesterday I was blobing around WvW as I normally do, today I made the update and unlocked HoT with a serial code, logged in and the frame rate is what I mentioned, absolutely unplayable right now even on the lowest settings.

Egg in story bugs and makes your character stuck.

When I put my first 60 points into the Druid line, the pop up chest with the Druid staff did not appear.
As a result of that, the Yggdrasil collection did not unlock.

I did that in the Heart of the Mists, which might have been the issue. All other things did unlock in PvE zones.
Logging in and out did not help

Rhunon.5347:

Completely Game breaking. The first time I tried to do the prologue the game crashed at the final cutscene. I alt f4’d and came back to it. There was no npc to talk to so i couldn’t finish the quest. This is the ONLY way to progress the story, which i now cannot do. I finished to download, tried to use someone elses instance to do it, tried to skip it. Nothing works. This completely stops any chance of progressing in the HoT story. fix it please, i didn’t play £70 for this.

Having basically the same issue as this. I left area before finishing the prologue, and when I returned, I could not return to the instance, and so the NPC’s I needed to speak to in order to continue the quest, are not there. Thus, there is no way for me to continue as the portal is closed until I have completed the previous parts… I have tried leaving system, quitting quest, restarting quest etc etc to no avail. Fix asap please, as we cannot even access what we have paid for. We haven’t even left Silverwastes!

My game crashes everytime I try to open that reward chest.

So I decided to finish my LS S2 with one of my characters and found out that it is bugged. Only 2 vine chambers appear when you are expected to destroy 3. I hope you can fix it soon u_u.

Map loading times are very slow.

Logged out during Prologue Rally to Maguuma and now I cant continue… no green marker to indicate where to go… nothing stuck in silver wastes

at prologue at the step you need to gather at rally point before the cinematic start my game freeze.when i log in again am stuck this step but there is no more instance or green point in map.
i try to end episode and start again, exit map and enter again log out and in.nothing happened.

Title really. Was doing Maguuma events in the first map, something I did unlocked a Green Bonus chest on the side of my screen. Clicking on said bonus Chest crashes the game hard. I have submitted a couple of automated bug reports, but am placing here for visibility.

Wouldnt be such a big deal except I cant get the kitten chest to stop flashing at me telling me to open it…

Same as above, pretty much. I didn’t finish the prologue before changing instances, and I am now bugged out of the prologue. So I am unable to continue the story at all.

I crash every time I try to open the launcher. Sigh.

Game crashes after about 5 minutes or if i load between maps. Even at the lowest settings i can’t get more than 2 minutes into the first HoT story mission, nor can i hang out in LA for an extended amount of time. (not had an issue before on higher settings)

Thank you for destroying my day with this stuck bug. Made my whole day free only for playing, doing masteries, enjoying new stuffs. In the next couple of days i wont have any time.
Failing in the FIRST, not in a random story instance after that, but in the FIRST one. What kind of testing is it? And where is fix? We’re speaking about this issue all day….

I posted this in the main bug thread before I saw this, sorry… anyway

Bug: Bonus Chest Causing instant Game Crash
Severity: Huge, but only under specific circumstances
Troubleshooting: Relog, Character select, PC reboot, nothing works.

Anyway. Green Bonus Chest in Magguma causes instant game crash when you click on it to open. 7 Attempts and 3 PC reboots later, can confirm the bug will not go away. Mapping, re logging, character select, nothing kills the bug. But the whole time the chest keeps sitting there flashing at me and telling me to open it…