Issue Reports: Heart of Thorns [Merged]

Issue Reports: Heart of Thorns [Merged]

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Posted by: Chingiz.6481

Chingiz.6481

Can’t use ‘Sneak Gyro Self-Destruct’ after rally.
Medic Gyro doesn’t count as heal skill (Heal Resonator, Cleansing Synergy traits doesn’t work).
Guardian ‘Deflecting Shot’ seems cannot be reflected. Also blind seems unblocable.

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Posted by: xiiliea.9356

xiiliea.9356

Did someone drink too much Omnomberries?

Attachments:

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Posted by: Winespring Brother.2970

Winespring Brother.2970

I had just zoned into Dragon’s Stand right at the end of the Meta chain. I unlocked 2 of the waypoints as normal, then died as the Meta failed and was sent to the beginning of the zone. Suddenly, for no apparent reason, I had all the waypoints in the zone unlocked. Not sure if that is the intended behavior.

Yak’s Bend
Charr Ranger of the Iron Legion

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Posted by: Karavt.3742

Karavt.3742

After the expansion went live I get frequently kicked out of the game with the message that Guild Wars 2 has encountered a serious error and needs to close, asking me if I want to send a ticket.

I ran GW 2 Repair once and this has rarely, if ever, happened prior to HoT. This happens every time I try to play, so the game has become barely playable for me. Seems to be more frequent in crowded areas.

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Posted by: Kalevala.1365

Kalevala.1365

Crash: The game crashes If you open any upgrades panel in the guild hall, either the treasurer or an establishment’s proprietor (Mine, tavern, workshop …) and after this you open the guild panel.

Note: It not crashes if you open first the guild panel.

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Posted by: Dragon.4728

Dragon.4728

My game crash almost every hour or so – here is what i know:
- game crash in every map and every part of game (pve core tyria/jungle, www, (dont even try to go pvp))
- game crash randomly -sometime when i try open inventory, sometime when i craft, sometime where i just hitting mobs
- game crash on two different computers with very different hardware (like one is 10 year old and game run slowly on low, another is 2 year old and game run on full details)
- patches neiter -repair works at all
Any idea what to do? as now i losing power to play the game when you crash and lose your progress or you crash before one event you mist going to end so you need wait another 2 hour to next try.
Any help appreciated.

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Posted by: Ilmatar.6709

Ilmatar.6709

I am stuck in “In Their Footsteps” personal story. That Scout Acan is not talking to me, even I have been flying over him. It has been ticked that I have done that fly over him and now my personal story says that Talk to Scout Acan. He is not talking back. He is too fond of his guitarr. This is blocking whole personal storyline. I am playing in NA servers.

Could you please check out this issue. Thank you.

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Posted by: Grobo.7481

Grobo.7481

My game crash almost every hour or so – here is what i know:
- game crash in every map and every part of game (pve core tyria/jungle, www, (dont even try to go pvp))
- game crash randomly -sometime when i try open inventory, sometime when i craft, sometime where i just hitting mobs
- game crash on two different computers with very different hardware (like one is 10 year old and game run slowly on low, another is 2 year old and game run on full details)
- patches neiter -repair works at all
Any idea what to do? as now i losing power to play the game when you crash and lose your progress or you crash before one event you mist going to end so you need wait another 2 hour to next try.
Any help appreciated.

This for me as well. Very frustrating, especially when joining events, being close to the final stages, client crashes and all progress is lost… PLEASE fix this!

Running the game on Win 7 64-bit if it matters.

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Posted by: Xuun.1740

Xuun.1740

The fractal weapon collection is bugged, some skins I have unlocked in my wardrobe are not unlocked in the collection.

I cannot use some rings in the mystic forge to add more infusions (attune them?). I’m not sure why this is I haven’t spend a lot of time figuring it out but it seems to be only the new rings/rings I have never equipped that seem to work in the mystic forge. Others don’t even show up in the mystic forge UI.

Edit: grammar is hard

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Posted by: Caea Guard.6197

Caea Guard.6197

If you do the last event in Dragon’s Stand, after the short movie sometimes your game crashes. If that’s the case you can’t rejoin the successfull map, because of a “network error”.
So if you’re unlucky you can’t get the hero points that open afterwards or even loot the last chest.

Edit: This has nothing to do with the regular crashes. I never crash on other situations. Yesterday I didn’t crashed, today I did.

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Posted by: Olli.9028

Olli.9028

“Rally to Maguuma – Stuck
We know there’s another issue around the mission and are actively tracking this bug. We have had some reports that the following might fix the problem:
Zone out of the Silverwastes and back in (to PVP or to Dry Top, etc).
Change your active story step in the Journal and then back again.”

did both tons if time and still bugged :-(

Stab Eins [aX] Axîom
professional WvW rallybotting since 2013

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Posted by: Tapir.9167

Tapir.9167

Could you maybe tie the Cobalt/Amber/Crimson Wurmslayer achievements from the Bosses category to the Wurmslayer achievement from the Triple Trouble category? So if you defeated all the wurmheads in the past those new achievements unlock for you.

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Posted by: Tamasan.6457

Tamasan.6457

Finally got past Sign Cutting. Took 15-20 full resets to actually get lucky enough to get through (move to different story chapter and lose all progress, zone to non-HoT area, full game exit, zone to Auric Basin and walk to portal to Tangled Depths, redo every marker until I got past them all).

End of the story was well worth it, but I won’t be doing that on other characters until it’s permanently fixed.

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Posted by: Astralporing.1957

Astralporing.1957

I have completed Map Completion for both Auric Basin and Tangled Depths, but I have received no chests or rewards for doing so. I still need the cache for the elite specialization collection, and have not received the legends required to make the gift of Maguuma

map completion bugged as well for core maps where it was supposedly added in HoT patch: Silverwastes, Dry Top and Southsun. Does not work neithe retroactively nor for new completions.
Thread dedicated to this bug: https://forum-en.gw2archive.eu/forum/game/hot/Got-100-TD-No-Reward

Actions, not words.
Remember, remember, 15th of November

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Posted by: Laci.3167

Laci.3167

Bolt I collection:

Explorer Loana doesnt turn into a merchant after you’ve completed the event. Cant progress any further in the precurser tier due to this. Many complaint and still hasn’t been fixed.. -_-

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Posted by: merchantchuck.4875

merchantchuck.4875

Bolt I: The Experimental Sword -Event Bug!

After collecting every item for the first tier of the precursor crafting process I have come upon a bug. Explorer Loana will not open up her shop, and it also seems like the event doesn’t restart. I’ve sat here for a few hours, so have others and it doesn’t restart and she wont open shop. It’s very frustrating when you are trying to progress with your legendary crafting. Some people have told me they were able to get the item after doing the event, however me and a few others have done the event and were not able to receive anything.

Anet Please look into this!

Attachments:

(edited by merchantchuck.4875)

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Posted by: ballymun.3986

ballymun.3986

Story part 14, Rox’s Trail, continually bugged. I managed to actually get to part 4 of the trail and again, it bugged out. If for any reason you get in combat while approaching the stupid item on the ground needed for the quest to progress, it bugs out and stops progressing.

You then have to go through a whole load of stupidity, quit, start chap 13, quit, start 14, relog, zone out, zone in, relog, see if it’s working again, blah blah…

Anet can you please not say that something is fixed when it clearly is not.

There are LOTS of people on the same map having the same problems with the Story part 14 and it’s NOT acceptable that it’s taking you this long to fix the problems that are stopping many players from progressing.

Get the finger out and sort the bugs.

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Posted by: Lithril Ashwalker.6230

Lithril Ashwalker.6230

Audio cutting in and out as of latest patch, same for music and sounds too. canged efault device and still happening, its annoying

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Posted by: Frankage.9675

Frankage.9675

Mac Clients are unable to donate to the guild treasury. You are unable to interact with the UI of the NPCs in the Guild Hall. When you speak with any of the NPCs with the Guild UI, the game seems to not recognize the UI and simply defaults to the player character. For example, you are able to see item information when you mouse over them in the Guild UI, but your actions won’t register.

It has been mentioned, but I am bringing it up as well to cause attention. This needs to be fixed asap. I have a large sum of things to donate and I am unable to do so.

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Posted by: ShroomOneUp.6913

ShroomOneUp.6913

I don’t get my mistward armor depsite having completed all revenant specialisations for it.

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Posted by: Chucklet.7290

Chucklet.7290

As of build 54595, the Enchanted Treasure Chest is missing from the home instance in Black Citadel.

It does appear in Rata Sum, the Grove, Divinity’s Reach, and Hoelbrak. It’s just Black Citadel that does not have it!

Ah yes I have also noticed this! Glad to finally find someone to confirm it…
You beat me to posting it by about 9 hours tho .

Kittens :3

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Posted by: Biological.3297

Biological.3297

Didn’t get my black wing glider that was said to come free.
Hero points in artic basin not giving hero points, yet they are completed o the map.
Using a public wifi so my connection isn’t great, but can get 1.1 MBps (stable)down t 300KBps(lowest still stable), and cannot use skills and lagging loads. This problem only happened after today’s/last night’s update.Tested on other games and webpages ect never a problem there.
oh and a humorous one, PLZ NERF POCKET RAPTORS
Other than this, Worth the wait good job guys/girls!

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Posted by: coolcat.4638

coolcat.4638

Guild Hall war rooms take Tribunes of battle that are obtained by exchanging badges of honor in the war room.

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Posted by: Saga of Ilthire.6315

Saga of Ilthire.6315

I was told to put this in this forum by support.

My 2012 retired Halloween Achievements, where I had completed them all, seem to have vanished from my account. They don’t show up under achievements at all.

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Posted by: GreyLuck.7860

GreyLuck.7860

The last story mission has quite a few bugs which is making the story pretty frustrating rather than fun or exciting.

- The gliders don’t work when you try to open them during the aoe phase, you cant jump off to use it and holding the space bar does nothing.

- The platform for the rifts disappear so you cant get to them, you just fall off, meaning you have to restart again.

I don’t know if this happened after the story 14 “fix”, which is still bugged, you can only do it if no one else is doing story around you, but after waiting 2 days for 14 to work, it’s just kinda killed it.

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Posted by: JOKe.3597

JOKe.3597

Nice fix on the personal story. Now the poison is not required however the quest is not working at all…
“Fallow the path rox left”.. step 2 the second item… there is something on the ground but I cannot interact with it…. reloging doesnt help.

Is this “fix” even “tested” ?
The expansion is full of bugs… healing was not working on one place in city of light now this, + crashes all the time. No comment guys, no comment, enjoyment playing the game -2

Update:
This is brilliant… if you hit REPLAY step 13 … and then again REPLAY step 14… it still says requires Itzel poison mastery haha this is briliant guys… 0 testing… this is so so junior student work done

Update 2 :
This is EXTREMELY brilliant… ok HIT replay on step 13… then replay back step 14.. .you will AGAIN get the poison requirement… as I said in Update 1… then go to another zone.. come back to this zone… and then the step is doable. THIS IS SERIOUS WORK GUYS

(edited by JOKe.3597)

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Posted by: Haedirn.6251

Haedirn.6251

Collections > Legendary Weapons > Howler 1: Experimental Warhorn
problem with “mosquito wings”
kill some mosquito critters and can’t get one

is this bug?

NOT a bug
mosquito? from new maps are suit

(edited by Haedirn.6251)

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Posted by: Zelu.1692

Zelu.1692

Chapter 13 “Buried Insight”, at the end of the escort, when Taimi activates the portal, the vet spawns, I kill it and then everything is stuck. NPCs stand around and do nothing. I cannot take the portal. Going away and back does not help. Dying and taking the last point does not help. Had this four times already. SUPER ANNOYING. Story progress blocked.

Zel Silverleaf – 80 Guardian
Zelyahine – 80 Ranger
Victory is Life Eternal [VILE] – Desolation

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Posted by: khani.4786

khani.4786

My husband and I did some of the new story together. When he started the instance he got Mastery points for it but I did not. When I started the instance I got mastery points but he did not.

How do we get our missing mastery points?

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Posted by: Manasa Devi.7958

Manasa Devi.7958

Another fractal weapon collection bug for me, but rather the reverse of what’s going on with some other people posting here. I have the fractal scepter showing in my fractal weapon collection, but it’s not part of my wardrobe and I’m sure I’ve never had such a scepter. I shouldn’t complain I guess, one less weapon to collect to finish the collection.

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Posted by: ODB.6891

ODB.6891

Also unable to speak to scout acan. I was able to glide to him by jumping from a higher ledge…just like the previous quest npc said. but no response from acan. I have logged off and logged back on hours later with the same problem. I see many other players having the same issue. This is the third part of the “in their footsteps” personal story section. I have yet to try a different server. Hopefully this is something you guys fix instead of us having to do a hack work around. It has my story progress halted.

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Posted by: BolshoiBooze.3406

BolshoiBooze.3406

I completed the map Auric Basin earlier today, but didn’t get any rewards for it. I was supposed to get a chest I guess, along with an item for the Yggdrasil collection (I was playing ranger). The last POI I got was Masks of the Fallen. I used a mesmer portal to get in as I don’t have the required mastery yet, if it’s of any importance.

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Posted by: PirateHell.1079

PirateHell.1079

Whenever I try to complete the Jungle Provides Instance I get the following: whenever I try to defend the Itzel village and am in that instance, I get the Mordrem Commander down to about half health then I get bumped out with an error it is blocking my progress and has happened several times. the error is; Network error . Please check your network connection and try again (code=1022:5:1:874:101) so far it always happens here and nowhere else.

Attachments:

(edited by PirateHell.1079)

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Posted by: popesy.4315

popesy.4315

Unable to complete (or even begin) the achievements “Peer Review” and “My Friends, the Smiths” from the “Prisoners of the Dragon” story step. The piece of paper (for “Peer Review”) can’t be interacted with and Beigarth (for “My Friends, the Smiths”) doesn’t spawn.

This issue has also been reported here: https://forum-en.gw2archive.eu/forum/support/bugs/Prisoners-of-the-Dragon-story-instance-bugged

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Posted by: Areann.1304

Areann.1304

Still can’t do story step 14. Can’t interact with Rox’s trailmarks. I also still have to work around the level 4 itzal requirement. Everytime I restart story step 14, I initially get the message that I still need to master Itzal 4, poison.

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Posted by: PinkFluff.6084

PinkFluff.6084

When taking on mordy in that long fight, the leyline stone looking parts will not appear for me sometimes when I need to activate (end up falling off the battle field the first time because I thought it was a graphics bug) on the rifts even after surviving for 10 minutes thinking it just needs time to come back. So far this has happened to me twice since last night. For the love of all the quaggans please give us a repair station there at the retry point! -_-

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Posted by: Lauren Kamieniecki.6245

Previous

Lauren Kamieniecki.6245

QA Lead

Next

Hello, checking in with everyone. I have a few updates to share. There will be more later but I wanted to hit these first:

-snip-

OOM crashes

  • Please continue to send your crash reports via the in game crash reporter with details about what you were doing and your system specs.
  • The in game reporter is the best way to report crashes as they go directly to the programming team.

Lauren, where exactly is the in-game crash reporter? When I experience crashes my screen freezes for a moment and then goes to my desktop. I’ve never seen an in-game crash reporter. I do see a support link on the menu when I press escape and I can submit a bug, but there is not category to submit crashes. Am I looking in the wrong spot to provide a crash report?

There’s a dialogue box that pops up when you crash to send the details to ArenaNet. Some crashes don’t generate this but most do.

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Posted by: Lutto.8745

Lutto.8745

So let me get this right… you patch the story a SECOND time and it still dosent work? I’m sorry but this is really killing it for me. How can this not be a priority to fix so people can play your god kitten campaign in your expansion?

I still have to remark 13 and back to 14 for poison to get away but I still get stuck on markings.

Can you get it right the third time please? and hopefully I dont have to wait another day.

Member of [SoZ] GM of mEIGHT [mEJT]
S1/S2 Legend Engineer @ Gandara EU.

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Posted by: Arrow.6395

Arrow.6395

About the achievments of the predator items for legendary weapon:

Scarlet’s prototype mechanism in the scarlet’s hideout can,t be targeted and taken there are not items in the hideout, only the chests.

Asura experimental weapon can’t be targeted and taken but only with char that completed this hearth mission, if you go with char without the hearth mission completed you can take the weapon.

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Posted by: Carlbunkle.7158

Carlbunkle.7158

Played with a friend Prologue: Rally to Maguuma. Before I managed to submit my quest, my friend opened up the next instance (Thorn of The Sky) which I accepted to join. After we completed the quest, we quit the instance, however I could not find the npc to complete Rally to Maguuma. There’s no other way to return to the instance at this point which means I can’t progress my storyline.

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Posted by: Eypheha.5831

Eypheha.5831

Well, at first after the update, I wasn’t crashing. But as of yesterday I started crashing more often with crowds or during fights with more than a couple of enemy. I’ll start sending crash reports, but that’s going to be a lot since I seem to be crashing about four or five times a day.

And BTW, I lose all my progress and all the fractional attainments for whatever mastery level I was working on. This is a bit disheartening since it’s already difficult trying to do anything in the expansion. To be burdened with this is making me rethink spending time on this game.

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Posted by: Tyloric.7520

Tyloric.7520

The quest step after defeating the boss at the portal during Buried Insight is not trigger. Everyone just stands around doing nothing.

Casteless Wind [Guild Wars 2]
The Secksy Monk [Guild Wars 1]
Stormbluff Isle – Storm Slayer Dragons [SDS]

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Posted by: Angel.8742

Angel.8742

Also unable to speak to scout acan. I was able to glide to him by jumping from a higher ledge…just like the previous quest npc said. but no response from acan. I have logged off and logged back on hours later with the same problem. I see many other players having the same issue. This is the third part of the “in their footsteps” personal story section. I have yet to try a different server. Hopefully this is something you guys fix instead of us having to do a hack work around. It has my story progress halted.

This took me awhile to figure out but I ended up parking a toon from a second account on this IP address and Acan was working every time. I even posted in the LFG for peeps to taxi to me for a working Acan. So if you have a the IP Address shown in the picture, Acan was working just fine there. Every other IP Address I was trying was failing miserably. Had 12 or 13 people that taxied to me said it was working for them as well.

Attachments:

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Posted by: briggah.7910

briggah.7910

Found this is my crafting screen today.

Attachments:

Player Vs Everyone
youtube channel - twitch channel

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Posted by: Sckhar Shantallas.6194

Sckhar Shantallas.6194

Fractal Master Collection Bug. I got all skins and it only shows 8/19.

Attachments:

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Posted by: EFWinters.5421

EFWinters.5421

Level 30 personal story achievements do not appear to give mastery points. Happened with both Sylvari and Asura so far.

http://imgur.com/a/DfqSF

Human Guardian
Fort Aspenwood

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Posted by: DownAndOut.8590

DownAndOut.8590

hello guys, i worked my kitten to lvl the legendary masteries and now im 3/4 so i bought vol1 bifrost for my ranger, then when i oppen the chest i saw i needed huntsman 450 so i lvled my huntsman up so i could craft the legendaty item that was needed but now when im done whit (vol1) it wont let me buy (vol2) like i said im 3/4 in legendary masteries, am i bugged? please help i really wona work my way 2 a bifrost one day!

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Posted by: JOKe.3597

JOKe.3597

No way to pass the 14 step of the personal story there are some CLUES or kittenS that you have to interact with ALL the time some of them is not working started from beginning more then 10 times.. peace of * if this is nice gaming experience …

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Posted by: Argon.1563

Argon.1563

No way to pass the 14 step of the personal story there are some CLUES or kittenS that you have to interact with ALL the time some of them is not working started from beginning more then 10 times.. peace of * if this is nice gaming experience …

Im having this issue as well. Its an absolute joke. You can tell this wasn’t play-tested, for a game-breaking bug to occur in the main storyline.

Also, why has this not been fixed yet? The expansion has been out for 5 DAYS. Some people paid £80 for this expansion pack, myself included. Im not expecting it to be bug free, but I at least expect the main questline to be playable.

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Posted by: York.5361

York.5361

I’m also seeing blocked progress with the Sign Cutting story mission. I can get a few trail markers in but eventually the quest breaks and I can’t progress further. Whatever changes that were supposed to be in yesterday’s patch didn’t fix the issue.