Connection Issues: July 11 and 12
update now working and logged in to game since the repair patch they have done
this did not help ;(
Working now, didn’t do anything else and just waited ty ANet
Weirdly it’s all now OK on my laptop but not my desktop.
The above workaround makes the desktop work too but it’s a bit of a puzzle.
Working on the issue with our service providers. Still no ETA.
I really hope you have not tried to go cheap with service providers… this wait time will tell. Ive been apart of other games when DDOS and it can take days not hours
Still nothing to whom does it normally go?
Hey for all who dont know how to solve the problem here is a video from me
where i explain how to solve the problem and where to write the code
https://www.youtube.com/edit?o=U&video_id=YN8KeUAtbeI
i hope i could help you
Weirdly it’s all now OK on my laptop but not my desktop.
They’ve switched CDN providers within the last few hours (NA), so you may need to flush your DNS to get the updated records. cmd.exe: ipconfig /flushdns
We believe we have solved the issue for most in NA and are still working on issues in other regions.
ETA – Hopefully Soon.
So I just decided to give this game a shot. I’m completely new to the game and this is preventing me from even being able to install. hope it’s fixed soon so I can get started.
don’t know if we have the same problem but there was a gw2 update AND a win 10 update on my machine last night. got the error msg you have and discovered that gw2 was missing from from my firewall exceptions. readded gw2-64.exe and now the game works.
don’t know if we have the same problem but there was a gw2 update AND a win 10 update on my machine last night. got the error msg you have and discovered that gw2 was missing from from my firewall exceptions. readded gw2-64.exe and now the game works. might not be related but I didn’t edit my firewall and delete gw2.
Still nothing (now for 6+ hours)…
Just tried to log in and getting the same message still.
Devonas Rest
Ranger, Ele, Mesmer, and Necro
As stated above, if you are geeky then flush your DNS.
If you are not geeky then reboot the PC and try again.
I’m EU and it worked for me
Working great for me now, Chris. Thanks for all your hard work. (NA)
Orginal message: Thank you Chris, EU seems to work fine now.
Edit 1; Got happy too fast, got kicked out again and have the old connection message like before.
(edited by Valkyrie.9831)
Still having that problem
Does the EU work well? It does not matter to me (czech republic)
I still have connection errors. Can’t log in.
Also i want to share some observation. Today at early morning Tequatl, near event’s end i had lag spikes. Knowing about recent DDos attacks, this could be related.
+ some of my party members, had a chat lags.
We believe the issue has been fixed, however due to some DNS servers taking longer to update than others, some may still be running into issues. Hopefully this is resolved for everyone soon.
(edited by Chris Cleary.8017)
EU user here. After completing the patch edit the exe shortcut again and add -authsrv 206.127.146.73 -assetsrv 64.25.41.2 to file. Worked for me. So not only one of these, add both
Connection error(s) detected. Retrying…
5+ h
the temp fix asset thing isn’t working, the message doesn’t appear that no internet connection until after i enter my password and code and go to log in.
so please come up with another fix This -asset 64.25.41.2 only allows the message not to appear on open of game log in, it appears after you try to log in, how is this a fix
I have the same thing as STRKON, I can login but after that I get send back to the startup screen and the same error appears again. I have done the DNS thing Chris suggested, but it is not working for me. I will wait then
(EU)
Also please don’t give temp fixes, because you can have people try and mess up their systems if they don’t do it right.
OMG, I am finally going to say it “kitten you ANET” never thought I would use it
“kitten ation to you ANET” can’t believe you changed my previous to kitten
Do I have to change my DNS, Chris? or is this the only way I’ll ever be able to play. I’ve restarted my computer and it’s still not detecting internet. I don’t feel comfortable messing with it’s settings.
i can’t even download the game….still can’t
Do I start to get my teeth full of money to pay for it to play and then it can not? After restart pc it does not go CONNECTION ERROR (S) DETECTED.RETRYING ….
I know nothing, and I’m not even Jon Snow. Thanks for working diligently to fix this DNS malfunction guys n ladies.
Sigh. I live in College Station, Texas and I still cannot log in. Oh well, I will toddle off into the kitchen and whip up some breakfast…maybe a breakfast casserole…hmm..
Thank you for your hard work!!
(edited by KevKaneki.9321)
Do I have to change my DNS, Chris?
No, but it would probably be best since Google DNS is more up to date than what your ISP provides.
First you should try flushing your DNS. Open cmd.exe (search the start menu) and enter the following command:
ipconfig /flushdns
Alternatively, you can use the -assetsrv option mentioned throughout this thread.
Also please don’t give temp fixes, because you can have people try and mess up their systems if they don’t do it right.
OMG, I am finally going to say it “kitten you ANET” never thought I would use it
And I am one of those who might mess up my system, so I am going to wait it out. Make breakfast and do some house cleaning until it comes back on…or make breakfast and read a book…this is my day off of work.
Hey! I uninstalled today, and tried reinstalling, and I’m getting these same issues. Have had this issue since yesterday, AFTER the patch was released. I can’t run the program as an administrator, to install this game either, nor can I run it in compatibility mode either.
OK i take it all back, DEV are working diligently to fix, it must be stressfull for them to read and know so many people are affected. The pressure is on, and I can only imagine them scrambling to fix. But just understand its just a frustrating for us players too to have errors on a loved game. After an update to game and also windows came out with a large update last night also.
Please just roll back you fix from yesterday and let us play till you fix your fix
just got my alt to lvl 34 and this happens and I’m newish player does anyone know how long itll be down for
So before all this stuff happened I did not realize the servers were having an issue.. So I uninstalled and tried reinstalling. I then did all the possible fixes like flushdns, registerdns, restarts of all the necessities. Hour or two after waiting I got to where I could download, so I did that. As I was downloading files and such I tried logging into the launcher, it then gave me an error and I could not. My download finished, closed my launcher restarted my PC and now I’m getting Download Failed! Please check your internet connection and try again. Soo I am not sure if it’s me or servers but yeah this is my issue now after the possible “fix”.
<- PROBLEM SOLVING
(edited by JeDa.6231)
iran is connection error
Sydney, Australia. NA server, seems to be fine now. Thanks, Anet.
We believe the issue has been fixed, however due to some DNS servers taking longer to update than others, some may still be running into issues. Hopefully this is resolved for everyone soon.
Still the same issue in EU.. I wonder, if you stay with “we believe it’s fixxed” or if ya’ll update us again.
Hey Chris, was still getting the error in NA, I tried the -authsrv 54.89.152.137 -assetsrv 64.25.41.2 suggested and it worked. Thought I’d let you know, I saw the post from 2 years ago for the work around suggested here, so I thought I’d make a reply post for you to see so you know which was working
I need the IP for IRAN
Thanks you “arena.net” ,I bought the game yesterday ,but today it does not work ………….
Still got connection errors here in Portland OR.
Bypass isn’t working unfortunately
Thanks you “arena.net” ,I bought the game yesterday ,but today it does not work ………….
They are working on it. It has been mentioned multiple times. It’s not something that happens frequently. Jeez, calm down man. go outside. take a smoke.. try again later… w/e