Latency/Lag for EU Players? [merged]

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Posted by: maeggle.6021

maeggle.6021

The lag got worse for me. I have a significant skill activation delay now in every area of the game.

Dito. Another pathping log (unfortunately only from the PvP Lobby, which showed similar behaviour to the yoloQ-instance I was on shortly before, aka massive skill activation delay, rubberbanding and so on):

>pathping -4 -q 100 206.127.146.97

Routenverfolgung zu "206-127-146-97.ncsoft.com" [206.127.146.97]
über maximal 30 Hops:
  0  Hebe.fritz.box [192.168.42.103]
  1  fritz.box [192.168.42.1]
  2  87.186.224.87
  3  87.190.174.130
  4  f-eb7-i.F.DE.NET.DTAG.DE [62.154.16.182]
  5  80.157.129.70
  6  ae5.XT1.FFT1.ALTER.NET [146.188.4.29]
  7  ae0.GW8.FFT4.ALTER.NET [149.227.16.46]
  8  213.71.135.138
  9  206-127-157-86.ncsoft.com [206.127.157.86]
 10  206-127-157-102.ncsoft.com [206.127.157.102]
 11     *        *        *
Berechnung der Statistiken dauert ca. 250 Sekunden...
            Quelle zum Abs.  Knoten/Verbindung
Abs. Zeit   Verl./Ges.=   %  Verl./Ges.=   %  Adresse
  0                                           Hebe.fritz.box [192.168.42.103]
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  fritz.box [192.168.42.1]
                                0/ 100 =  0%   |
  2   16ms     0/ 100 =  0%     0/ 100 =  0%  87.186.224.87
                                0/ 100 =  0%   |
  3   17ms     0/ 100 =  0%     0/ 100 =  0%  87.190.174.130
                                0/ 100 =  0%   |
  4   21ms     0/ 100 =  0%     0/ 100 =  0%  f-eb7-i.F.DE.NET.DTAG.DE [62.154.16.182]
                                0/ 100 =  0%   |
  5  ---     100/ 100 =100%   100/ 100 =100%  80.157.129.70
                                0/ 100 =  0%   |
  6   25ms     0/ 100 =  0%     0/ 100 =  0%  ae5.XT1.FFT1.ALTER.NET [146.188.4.29]
                                0/ 100 =  0%   |
  7   20ms     0/ 100 =  0%     0/ 100 =  0%  ae0.GW8.FFT4.ALTER.NET [149.227.16.46]
                                1/ 100 =  1%   |
  8   41ms     1/ 100 =  1%     0/ 100 =  0%  213.71.135.138
                               99/ 100 = 99%   |
  9  ---     100/ 100 =100%     0/ 100 =  0%  206-127-157-86.ncsoft.com [206.127.157.86]
                                0/ 100 =  0%   |
 10  ---     100/ 100 =100%     0/ 100 =  0%  206-127-157-102.ncsoft.com [206.127.157.102]

Ablaufverfolgung beendet.
Kodash [DE] – Ninja Nurse Rescue Squad [care] – Elementalist
A landing you can walk away from just wasn’t fast enough.

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Posted by: caveman.5840

caveman.5840

still lagging .

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Posted by: VergilDeZaniah.3295

VergilDeZaniah.3295

Something weird happened… I pushed my graphics parameters to higher levels, and the game still lags/has low FPS, but it’s not as important as before… That quite illogical and weird…

Guild leader of The Nephilim of Elysium.

Son of Elonia.

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Posted by: Kaihlan.2361

Kaihlan.2361

Your location: The Netherlands
Time and date of incident (plus time zone) : 16-10-2014 between 22:00 and 23:30
Game World: Far Shiverpeaks
Brief description of what you’re seeing: Game froze for a couple of seconds then an error that the login servers cannot be contacted, followed by a black screen after clicking OK. This happened a couple of times during a dungeon run yesterday (Crucible of Eternity). I had to close the client via task manager. 3-4 other people in my party had the same issue, all from the Netherlands. One time I got back to the character selections screen and did not have to restart the client.

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Posted by: BugsBanni.1397

BugsBanni.1397

Hi, thanks for opening this post up, this lags really suck

Location: Germany/NRW/Telekom

Date and Time: Yesterday around 5-6pm(gmt+2) and the last weeks mostly at evening
Today at 23:00 DC in Arah

Arah(yesterday), Cursed Shore, WvW(Kodash&Enemy Borderlands), Fractals

For Arah for example: I am fighting Lupi, get kicked away from his kick, and a few seconds later he’s the kicking animation, or the worm(or how it is named in english) is on me and a few secons later he has that animation for the worm attack.

Today again Arah @ Lupi, ~18:55 just could do nothing and dc’d after 10secs or so
Best on it is, i was alone in the dungeon and it closed.. but nvm and fml^^

Today again Arah, ~22:30-23:10, not so heavy lags like the last days, but they were not so good for my health.^^

Until the last days lags mostly dissappeard, but now it seems to start again, but now with big lag spikes(also disconnects) but also little lags every few seconds..

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Posted by: cali.1496

cali.1496

how is the fix going ? any news ? .

randmly getting 700-800 ping for a few seconds then dissapear again. pretty annoying

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Posted by: Elmo Benchwarmer.3025

Elmo Benchwarmer.3025

The most surprising thing for me is the apparent randomness of the lag. Last matchup the only playable WvW map was EB, this week it seems to be my home world’s borderland.

Same in PvP. On one map I lag in an atrocious way, on the next it works like a charm.

It’s all rather irritating.

(edited by Elmo Benchwarmer.3025)

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Posted by: Silver.2651

Silver.2651

Yup, even worse for me now. Everything in game totally freezing, been doing this all day. It’s pretty unplayable. Game freezes for up to 10 seconds at a time, not to mention constant disconnects.

Nothing to do with my connection, any other game works perfectly with about 20-30ms ping.

(edited by Silver.2651)

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Posted by: zilyan.5180

zilyan.5180

anyone knows if moving to NA servers fix the issues? at this point im really desperate. this is unplayable, my connections is fine on other games.

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Posted by: MystikaLsmuRF.7150

MystikaLsmuRF.7150

anyone knows if moving to NA servers fix the issues? at this point im really desperate. this is unplayable, my connections is fine on other games.

No it won’t. They screwed things up yet again since tuesday and everything is even worse than it ever was before.

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Posted by: Tiscan.8345

Tiscan.8345

Lagging is getting worse again… hadn’t got much problems for a couple of days but since 3-4 days, the whole game is very often lagging… most of the time its just like everything has a small delay… but sometimes, the epic lag and DCs are back again… like:


Location:
Germany

Time & Date:
2014-10-17, ~22:07 CEST (Skill lags / Rubberbanding)

Game World:
Abaddons Mouth (Server at that time was: 206.127.159.225)

Description:
Mostly skill lags but also the “usual” stuff (you see everybody else running away in straight lines and suddenly they are back around you, moving normally again, etc.)

And as usual, it happened to multiple players at the same time.

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Posted by: Geekfox.4267

Geekfox.4267

Location: Qatar
Time & Date: 8PM (+3 UTC) on October 19.
World: Blackgate
Description: Metrica Province (64.25.38.223) does not exceed over 12 KB/sec, causing massive latency during Thaumanova Reactor meta events.

Description:

Metrica Province (64.25.38.233) does not exceed over 12 KB/sec, causing massive latency during Thaumanova Reactor meta events.

Mount Maelstrom (64.25.38.231) Sporadic connectivity, bounces around 12 KB/sec to 24 KB/sec, causing massive latency during events involving Inquest Golem Mark II. I had to run from the event to catch up to real-time instance loot the boss chest with a 2-minute timer.

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Posted by: Swim.6830

Swim.6830

Your location
Bulgaria – Sofia

Time and date of incident (plus time zone)
just now, 21:40GMT+2 (Sofia)

Game World
Seafarers Rest

Brief description of what you’re seeing
Ability delay (1-2 seconds, sometimes more), chat delay, movement difficulty, error messages stating I couldn’t connect to login servers on random occasion. Happens in all PvE maps I tested so far and Mists PvP as well.

Zwim Elementalist
Consigliere
The Dragoon Brotherhood

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Posted by: caveman.5840

caveman.5840

whats going on this has been a long time now ?

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Posted by: Menaka.5092

Menaka.5092

Location: North Italy
Time and date of incident (plus time zone): around 20:00 GMT, 19 Oct 2014
Game World: Ring of Fire
Brief description of what you’re seeing: severe packet loss (people blinking around, skills not activating, chat delay, etc) and random disconnections.

I have a pathping for your techs:


pathping -w 300 -q 100 -4 64.25.39.1

[...]
Statistiche di calcolo per 450 secondi...
            Da orig. a qui   questo nodo/collegamento
Hop  RTT    Persi/Inv.= Pct  Persi/Inv.= Pct  Indir.
  0                                           ali.fastwebnet.it [192.168.1.139]

                                0/ 100 =  0%   |
  1    2ms     0/ 100 =  0%     0/ 100 =  0%  192.168.1.254
                                0/ 100 =  0%   |
  2    4ms     0/ 100 =  0%     0/ 100 =  0%  10.192.115.130
                                0/ 100 =  0%   |
  3    5ms     0/ 100 =  0%     0/ 100 =  0%  10.251.46.33
                                0/ 100 =  0%   |
  4    3ms     0/ 100 =  0%     0/ 100 =  0%  10.251.42.26
                                0/ 100 =  0%   |
  5    3ms     0/ 100 =  0%     0/ 100 =  0%  10.251.43.1
                                0/ 100 =  0%   |
  6    3ms     0/ 100 =  0%     0/ 100 =  0%  10.251.47.218
                                0/ 100 =  0%   |
  7    2ms     0/ 100 =  0%     0/ 100 =  0%  10.2.4.17
                                0/ 100 =  0%   |
  8    3ms     0/ 100 =  0%     0/ 100 =  0%  10.254.0.217
                                0/ 100 =  0%   |
  9    3ms     0/ 100 =  0%     0/ 100 =  0%  10.254.9.181
                                0/ 100 =  0%   |
 10    8ms     0/ 100 =  0%     0/ 100 =  0%  10.254.11.169
                               12/ 100 = 12%   |
 11  ---     100/ 100 =100%    88/ 100 = 88%  93-63-100-193.ip27.fastwebnet.it [93.63.100.193]
                                0/ 100 =  0%   |
 12  ---     100/ 100 =100%    88/ 100 = 88%  89.96.200.113
                                0/ 100 =  0%   |
 13  ---     100/ 100 =100%    88/ 100 = 88%  89.96.200.190
                                0/ 100 =  0%   |
 14   65ms    12/ 100 = 12%     0/ 100 =  0%  mno-b2-link.telia.net [62.115.37.213]
                               26/ 100 = 26%   |
 15  176ms    38/ 100 = 38%     0/ 100 =  0%  prs-bb1-link.telia.net [213.155.136.180]
                                5/ 100 =  5%   |
 16  195ms    43/ 100 = 43%     0/ 100 =  0%  ash-bb3-link.telia.net [62.115.137.62]
                               10/ 100 = 10%   |
 17  211ms    59/ 100 = 59%     6/ 100 =  6%  dls-bb1-link.telia.net [80.91.252.122]
                                0/ 100 =  0%   |
 18  238ms    53/ 100 = 53%     0/ 100 =  0%  ncsoft-ic-306347-dls-bb1.c.telia.net [213.248.102.146]

Traccia completata.

I already contacted my ISP for issues in their internal network, but the real problem is the AWFUL service provided by Telia international carrier. If you have any control over who is providing connectivity to your datacenter, please DROP TELIA and get some decent connectivity.

This has been going on for months and I’m really angry now.

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Posted by: Arden Flameseeker.5036

Arden Flameseeker.5036

Your location: Newcastle, Australia
Time and date of incident (plus time zone): Just now (6:12pm East Coast Oz, daylight saving time).
Game World: Crystal Desert
Brief description of what you’re seeing: No drop in FPS at all, but serious (over 10-15 second spikes) skill lag. Didn’t get booted though. This was in the Borderland in WvW if that helps.
Can anyone direct me to a series of things to try? It looks very Anet related – wiki is also slow to load, but other sites are fine. I tried the cmd ping test and got 100% loss for gw2.com and arenanet.com. I got 0% loss for google.com (average 17ms) and 0% loss for news.com.au (average 40ms).

Attachments:

(edited by Arden Flameseeker.5036)

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Posted by: Mithos.9023

Mithos.9023

Your location: Germany
Time and date of incident (plus time zone): I have this issues now about 3-4 weeks.
Game World: Elona Reach
Brief description of what you’re seeing: Enemies stop moving and other players run straight forward from their last known direction until they hit a wall. I can still move and cast skills but they don’t really activate. About 10-30 seconds later I normally disconnect. Sometimes I can still write in chat during this period.

We need build and gear-templates!!!!!!!!!!

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Posted by: Domaco.4196

Domaco.4196

Your location: Panama, Panama
Time and date of incident (plus time zone): persistent issue, so far 5 days everytime I play
Game World: Borlis Pass
Brief description of what you’re seeing: Everything freezes, I can still move but skills dont activate. I dont have issues with any other games. The problem seems worse at Dry Top.
Tracing route to 64.25.33-36.ncsoft.com [64.25.33.36]
over a maximum of 30 hops:

1 * * * Request timed out.
2 23 ms 13 ms 26 ms 10.48.40.237
3 12 ms 25 ms 12 ms 10.48.41.233
4 51 ms 50 ms 51 ms 190.242.145.17
5 51 ms 60 ms 50 ms 63.245.70.61
6 52 ms 77 ms 64 ms mai-b2-link.telia.net [62.115.14.5]
7 81 ms 81 ms 81 ms atl-bb1-link.telia.net [80.91.245.43]
8 82 ms 86 ms 88 ms dls-bb1-link.telia.net [80.91.246.72]
9 84 ms 88 ms 84 ms ncsoft-ic-306347-dls-bb1.c.telia.net [213.248.10
2.146]
10 86 ms 82 ms * 64.25.32-26.ncsoft.com [64.25.32.26]
11 85 ms 88 ms 102 ms 64.25.32-82.ncsoft.com [64.25.32.82]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

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Posted by: Menaka.5092

Menaka.5092

Location: North Italy
Time and date of incident (plus time zone): around 20:00 GMT, 20 Oct 2014
Game World: Ring of Fire
Brief description of what you’re seeing: severe packet loss (people blinking around, skills not activating, chat delay, etc) and random disconnections.

At the moment I’m having 18% to 43% packet loss.

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Posted by: Dimos Avergis.1864

Dimos Avergis.1864

Random DC of doom in wvw.. srsly.. fix this kitten.. happens ONLY in GW2 and only to primetime 7p.m. to 11p.m. german time (1 DC per hour or worst).

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Posted by: ofLegends.9853

ofLegends.9853

Location: Norway
Time and Date: Appears to be “random”; usually between 14:00-18:00 GMT
Game World: Desolation
Desc: Character will be frozen and unable to attack or use any spells, but otherwise game behaves normally; sometimes this situation happens and I just crash.

— Former engi main | Bring back my Power Rifle Grenadier!
https://www.youtube.com/watch?v=Q0OWwwqPxDI

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Posted by: BillFreist

Previous

BillFreist

Gameplay Programmer

Next

Remember, when you’re experience these spikes, please do a pathping to the server’s IP address. This gives us more information on the issue, and where packet loss is happening.

1. In-game, type: “/ip” to get the IP address of the game server
2. Open a command prompt by pressing: [WindowsKey] + R -> type: “cmd.exe” -> Hit the [Enter] key
3. Type: “pathping <game server IP>” -> Hit the [Enter] key

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Posted by: Pino.5209

Pino.5209

Australia, Sydney here.
3am Server Time, Teq encounter, Sparkfly Fen —>for the first attached file.
Rubberband everywhere. It’s not graphical problem. I experience this on eotm, border lands, dungeons, normal world and spvp. So it’s not Teq isolated.
It has been happening for a week now. Something is seriously wrong @ aanet ends.

As a big spender in this game (you can check my account spending) aka good customer, i have to say this is an extremely game breaker for me. Fix it please.

Rubberbanding too for the 2nd attachment, really bad. I can’t even farm anymore, very hard to pick up target.

Attachments:

(edited by Pino.5209)

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Posted by: Arden Flameseeker.5036

Arden Flameseeker.5036

Your location: Newcastle, Australia
Time and date of incident (plus time zone): Just now (8:26pm East Coast Oz, daylight saving time).
Game World: Crystal Desert – in CDBL at Bay
Brief description of what you’re seeing: Significant lag, nil reduction in FPS. Multiple skills flashing (not actioning). Undertook IP search in-game – to upwards of 15-20 seconds.

Please advise if you need any other information. I can still cap camps, but am not competitive against a human anymore.

Attachments:

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Posted by: Pino.5209

Pino.5209

Location Sydney, Australia.
Rubberbanding at Lion Arch.
Here is what i’ve noticed.
In gw2 diagnostic the pathping command is set to “pathping -w 500 -q 25 -4”
Now look at the pic i attached below of the difference between the above and pathping with default. The pathping with diag setting get lots of packet loss while the default setting gets no problem.

Is the problem actually the communication coding between the server and client? and it sort of amplifies the higher your ping is.

Btw i have no packet loss whatsoever when playing TF2, or BF4 locally …. i know the routing is different but still this proves the problem lies with GW2 itself.

Attachments:

(edited by Pino.5209)

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Posted by: Menaka.5092

Menaka.5092

Remember, when you’re experience these spikes, please do a pathping to the server’s IP address. This gives us more information on the issue, and where packet loss is happening.

1. In-game, type: “/ip” to get the IP address of the game server
2. Open a command prompt by pressing: [WindowsKey] + R -> type: “cmd.exe” -> Hit the [Enter] key
3. Type: “pathping <game server IP>” -> Hit the [Enter] key

Will do, but the problem was the same in every map I tested: blue/red/green borderland, black citadel, lion’s arch and some other PVE maps…

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Posted by: Noctifera.3746

Noctifera.3746

lag is horrible in wvw

XT:\LeUsers\DERP> pathping 206.127.159.221

Traccia route verso 206-127-159-221.ncsoft.com [206.127.159.221]
su un massimo di 30 punti di passaggio:
0 Echelon.lan [192.168.1.65]
1 192.168.1.254
2 100.78.32.1
3 10.103.16.14
4 10.250.114.27
5 10.250.115.1
6 10.247.127.29
7 10.250.119.194
8 10.103.12.185
9 10.1.128.161
10 10.254.1.1
11 * 10.254.12.165
12 10.254.12.6
13 89.97.200.190
14 89.97.200.254
15 62-101-124-73.fastres.net [62.101.124.73]
16 mno-b2-link.telia.net [62.115.37.213]
17 ffm-bb1-link.telia.net [62.115.142.146]
18 ffm-b11-link.telia.net [62.115.137.121]
19 ncsoft-ic-306349-ffm-b11.c.telia.net [62.115.43.74]
20 206-127-157-86.ncsoft.com [206.127.157.86]
21 206-127-157-102.ncsoft.com [206.127.157.102]
22 * * *
Statistiche di calcolo per 525 secondi…
Da orig. a qui questo nodo/collegamento
Hop RTT Persi/Inv.= Pct Persi/Inv.= Pct Indir.
0 Echelon.lan [192.168.1.65]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.254
0/ 100 = 0% |
2 17ms 0/ 100 = 0% 0/ 100 = 0% 100.78.32.1
0/ 100 = 0% |
3 20ms 0/ 100 = 0% 0/ 100 = 0% 10.103.16.14
0/ 100 = 0% |
4 23ms 0/ 100 = 0% 0/ 100 = 0% 10.250.114.27
0/ 100 = 0% |
5 20ms 0/ 100 = 0% 0/ 100 = 0% 10.250.115.1
0/ 100 = 0% |
6 —- 100/ 100 =100% 100/ 100 =100% 10.247.127.29
0/ 100 = 0% |
7 21ms 0/ 100 = 0% 0/ 100 = 0% 10.250.119.194
0/ 100 = 0% |
8 21ms 0/ 100 = 0% 0/ 100 = 0% 10.103.12.185
0/ 100 = 0% |
9 19ms 0/ 100 = 0% 0/ 100 = 0% 10.1.128.161
0/ 100 = 0% |
10 21ms 0/ 100 = 0% 0/ 100 = 0% 10.254.1.1
0/ 100 = 0% |
11 27ms 0/ 100 = 0% 0/ 100 = 0% 10.254.12.165
0/ 100 = 0% |
12 25ms 0/ 100 = 0% 0/ 100 = 0% 10.254.12.6
13/ 100 = 13% |
13 —- 100/ 100 =100% 87/ 100 = 87% 89.97.200.190
0/ 100 = 0% |
14 —- 100/ 100 =100% 87/ 100 = 87% 89.97.200.254
0/ 100 = 0% |
15 81ms 13/ 100 = 13% 0/ 100 = 0% 62-101-124-73.fastres.net [62.101.
124.73]
1/ 100 = 1% |
16 77ms 14/ 100 = 14% 0/ 100 = 0% mno-b2-link.telia.net [62.115.37.2
13]
0/ 100 = 0% |
17 100ms 14/ 100 = 14% 0/ 100 = 0% ffm-bb1-link.telia.net [62.115.142
.146]
2/ 100 = 2% |
18 98ms 16/ 100 = 16% 0/ 100 = 0% ffm-b11-link.telia.net [62.115.137
.121]
84/ 100 = 84% |
19 —- 100/ 100 =100% 0/ 100 = 0% ncsoft-ic-306349-ffm-b11.c.telia.n
et [62.115.43.74]
0/ 100 = 0% |
20 —- 100/ 100 =100% 0/ 100 = 0% 206-127-157-86.ncsoft.com [206.127
.157.86]
0/ 100 = 0% |
21 —- 100/ 100 =100% 0/ 100 = 0% 206-127-157-102.ncsoft.com [206.12
7.157.102]

And now its not the first evening

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Posted by: Menaka.5092

Menaka.5092

Remember, when you’re experience these spikes, please do a pathping to the server’s IP address.

this is a pathping to our Eternal Battlegrounds


>pathping -w 300 -q 100 -4 206.127.146.66

Traccia route verso 206-127-146-66.ncsoft.com [206.127.146.66]
su un massimo di 30 hop:
  0  ali.fastwebnet.it [192.168.1.134]
  1  192.168.1.254
  2  10.192.115.130
  3  10.251.46.33
  4  10.251.42.26
  5  10.251.43.1
  6  10.251.47.226
  7  10.2.4.109
  8  10.254.0.254
  9  10.254.12.29
 10  93-63-100-133.ip27.fastwebnet.it [93.63.100.133]
 11  93-63-100-170.ip27.fastwebnet.it [93.63.100.170]
 12     *     89.96.200.194
 13  mno-b2-link.telia.net [213.248.88.233]
 14  ffm-bb1-link.telia.net [62.115.142.146]
 15  ffm-b11-link.telia.net [62.115.137.125]
 16  ncsoft-ic-306349-ffm-b11.c.telia.net [62.115.43.74]
 17  206-127-157-86.ncsoft.com [206.127.157.86]
 18  206-127-157-102.ncsoft.com [206.127.157.102]
 19     *        *        *
Statistiche di calcolo per 450 secondi...
            Da orig. a qui   questo nodo/collegamento
Hop  RTT    Persi/Inv.= Pct  Persi/Inv.= Pct  Indir.
  0                                           ali.fastwebnet.it [192.168.1.134]

                                0/ 100 =  0%   |
  1    1ms     0/ 100 =  0%     0/ 100 =  0%  192.168.1.254
                                0/ 100 =  0%   |
  2    2ms     0/ 100 =  0%     0/ 100 =  0%  10.192.115.130
                                0/ 100 =  0%   |
  3    1ms     0/ 100 =  0%     0/ 100 =  0%  10.251.46.33
                                0/ 100 =  0%   |
  4    2ms     0/ 100 =  0%     0/ 100 =  0%  10.251.42.26
                                0/ 100 =  0%   |
  5    2ms     0/ 100 =  0%     0/ 100 =  0%  10.251.43.1
                                0/ 100 =  0%   |
  6    2ms     1/ 100 =  1%     1/ 100 =  1%  10.251.47.226
                                0/ 100 =  0%   |
  7    2ms     1/ 100 =  1%     1/ 100 =  1%  10.2.4.109
                                0/ 100 =  0%   |
  8    2ms     0/ 100 =  0%     0/ 100 =  0%  10.254.0.254
                                1/ 100 =  1%   |
  9    8ms     1/ 100 =  1%     0/ 100 =  0%  10.254.12.29
                                1/ 100 =  1%   |
 10  ---     100/ 100 =100%    98/ 100 = 98%  93-63-100-133.ip27.fastwebnet.it [93.63.100.133]
                                0/ 100 =  0%   |
 11  ---     100/ 100 =100%    98/ 100 = 98%  93-63-100-170.ip27.fastwebnet.it [93.63.100.170]
                                0/ 100 =  0%   |
 12  ---     100/ 100 =100%    98/ 100 = 98%  89.96.200.194
                                0/ 100 =  0%   |
 13   19ms     2/ 100 =  2%     0/ 100 =  0%  mno-b2-link.telia.net [213.248.88.233]
                                3/ 100 =  3%   |
 14   46ms     7/ 100 =  7%     2/ 100 =  2%  ffm-bb1-link.telia.net [62.115.142.146]
                                0/ 100 =  0%   |
 15   33ms     5/ 100 =  5%     0/ 100 =  0%  ffm-b11-link.telia.net [62.115.137.125]
                               72/ 100 = 72%   |
 16   43ms    77/ 100 = 77%     0/ 100 =  0%  ncsoft-ic-306349-ffm-b11.c.telia.net [62.115.43.74]
                               23/ 100 = 23%   |
 17  ---     100/ 100 =100%     0/ 100 =  0%  206-127-157-86.ncsoft.com [206.127.157.86]
                                0/ 100 =  0%   |
 18  ---     100/ 100 =100%     0/ 100 =  0%  206-127-157-102.ncsoft.com [206.127.157.102]

Traccia completata.

My provider is checking my line for everything that concerns his internal IPs (up to 89.96.200.194), but again looks like Telia is to blame for most of the damage on international routes.

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: Silmar Alech.4305

Silmar Alech.4305

Location: Germany

From my point of view, the lags+disconnects I had since the September update and I posted in this thread a few times are gone. The last few days, perhaps even a week, I had no visible lags (skills rotating) and disconnects any more.

I did not change anything on my computer or my internet connection (really, my router is up and connected without interruption since July).

Latency/Lag for EU Players? [merged]

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Posted by: Arden Flameseeker.5036

Arden Flameseeker.5036

Your location: Newcastle, Australia
Time and date of incident (plus time zone): Just now (9:05pm East Coast Oz, daylight saving time).
Game World: Crystal Desert – in CDBL
Brief description of what you’re seeing: Some significant spikes in lag upon leaving Garri (took about 10 seconds to head out south inner portal, made it to the SW Garri sentry, then ported back to inner Garri again).

Please advise if it would be helpful to check other areas in game.
I’ve included the specific server, as well as a pathping to guildwars2.com

Attachments:

(edited by Arden Flameseeker.5036)

Latency/Lag for EU Players? [merged]

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Posted by: Stilk.6312

Stilk.6312

Wake up and start working on a fix you lazy kitten devs.

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: Arden Flameseeker.5036

Arden Flameseeker.5036

From what I can see – it all falls over once it hits level3.net
A quick google search points to major issues with this ‘seamless service’. I’ve sent more pathping screenshots to my ISP, so hoping they might be able to re-route me?

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: cafard.8953

cafard.8953

Location: Ireland
Time and date: 22/10/2014 at 20:00 (last observation, but had the issue for about a month)
Game World: Piken Square
Brief description of what you’re seeing: Skill lag in WvW constantly on any borderlands. Completely unplayable, no possibility of being able to play properly. Skill lags between 1 to 10 seconds. Two disconnections during the (short) session.

Olaf Oakmane [KA]
Save the Bell Choir activity!

Latency/Lag for EU Players? [merged]

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Posted by: Rentapest.6503

Rentapest.6503

Was trying to kill things in the Mad Kings Labarynth, there were less than 15 players around me at the time, so not a massive group and yet I was constantly getting 5-10second lag spikes. I wasn’t the only one to experience this, and as always the chat works perfectly fine, it’s the skills that don’t work at all.

ISP: Zen (BT Wholesale)
Country: UK
Realm: SFR
Server IP: 206.127.159.233
Time: 14:20 (CET)

Latency/Lag for EU Players? [merged]

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Posted by: Grebcol.5984

Grebcol.5984

Your location: Switzerland

Time and date of incident (plus time zone): 23/10/2014 Middle European Timezone 15:30

Game World: EU – Drakkar Lake

Brief description of what you’re seeing: Skill Lag. I push a button and 1 sec later it is triggered. I run past objects when I try to pick it up. Rubber Bandings and disconnects…

cmon Anet with these laggs WvWvW is nearly unplayable for me as a thief.

Latency/Lag for EU Players? [merged]

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Posted by: Swim.6830

Swim.6830

Added pathping here. Facing same issues as my previous post here. The game is unplayable for a few days now due to this (returned recently).

Attachments:

Zwim Elementalist
Consigliere
The Dragoon Brotherhood

(edited by Swim.6830)

Latency/Lag for EU Players? [merged]

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Posted by: fearscream.4057

fearscream.4057

Location: Italy
Time and date: every evening before 9pm GMT+2
Game World: Ruins of Surmia

Description:
1-2 seconds lag on skill, in every game mode: WvW, sPvP or PvE
In WvW the lag is worse, experiencing 10+ seconds. It’s unplayable.

Object interactions and chat are also affected.

I notice that after 9pm the game is more stable.

Hello,
after 2-3 weeks of good latency, this week is really annoying, experiencing the same issue described above, evening time.

Another italian friend, from a different city, has the same issue.
Instead an english friend, from Stafford, has no problem.

Latency/Lag for EU Players? [merged]

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Posted by: Menaka.5092

Menaka.5092

Location: North Italy
Time and date of incident (plus time zone): starting from 20:00 GMT, 23 Oct 2014
Game World: Ring of Fire
Brief description of what you’re seeing: severe packet loss (people blinking around, skills not activating, chat delay, etc) and random disconnections.


 13   68ms    15/ 100 = 15%     3/ 100 =  3%  mno-b2-link.telia.net [213.248.88.233]
                                0/ 100 =  0%   |
 14   97ms    12/ 100 = 12%     0/ 100 =  0%  ffm-bb1-link.telia.net [62.115.142.142]
                                7/ 100 =  7%   |
 15   79ms    19/ 100 = 19%     0/ 100 =  0%  ffm-b11-link.telia.net [62.115.137.127]
                               59/ 100 = 59%   |
 16   28ms    78/ 100 = 78%     0/ 100 =  0%  ncsoft-ic-306349-ffm-b11.c.telia.net [62.115.43.74]
                               22/ 100 = 22%   |
 17  ---     100/ 100 =100%     0/ 100 =  0%  206-127-157-86.ncsoft.com [206.127.157.86]
                                0/ 100 =  0%   |
 18  ---     100/ 100 =100%     0/ 100 =  0%  206-127-157-102.ncsoft.com [206.127.157.102]

And wonder what? Telia still losing packets like a boss.
The game is completely unplayable.

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: Menaka.5092

Menaka.5092

^ same as above, also I just got disconnected with a new error “5.11:3:159:101”


 13  ---      25/  25 =100%    25/  25 =100%  89.96.200.190 
                                0/  25 =  0%   |
 14    6ms     0/  25 =  0%     0/  25 =  0%  mno-b2-link.telia.net [213.248.88.233] 
                                1/  25 =  4%   |
 15   26ms     1/  25 =  4%     0/  25 =  0%  prs-bb1-link.telia.net [213.155.136.188] 
                                6/  25 = 24%   |
 16  122ms     7/  25 = 28%     0/  25 =  0%  ash-bb3-link.telia.net [80.91.251.98] 
                                0/  25 =  0%   |
 17  155ms     7/  25 = 28%     0/  25 =  0%  dls-bb1-link.telia.net [80.91.252.122] 
                                1/  25 =  4%   |
 18  154ms     9/  25 = 36%     1/  25 =  4%  ncsoft-ic-306347-dls-bb1.c.telia.net [213.248.102.146] 
                                0/  25 =  0%   |
 19  ---      25/  25 =100%    17/  25 = 68%  64.25.32-26.ncsoft.com [64.25.32.26] 
                                0/  25 =  0%   |
 20  153ms     8/  25 = 32%     0/  25 =  0%  64.25.33-1.ncsoft.com [64.25.39.1] 

Maybe finally some of these routers are giving up and somebody will do something about all this.

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: Arden Flameseeker.5036

Arden Flameseeker.5036

Pathping issues are apparently not interesting my ISP. As an at-times contrary so and so, I’ll commence path-pinging my way across Oz (have already found packet-losses).

Please advise if there are any workarounds so I might get some relief for the latency in GW2.

Thanks guys.

Attachments:

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: Unantastbar.5479

Unantastbar.5479

Location : Germany, CET
World : Tarnished Coast

What I’m seeing is a lot of lag. Has gotten worse the past days. Even Clocktower is unbearable, since the lightning strikes the clock before it does on my screen. So I keep jumping into nothing. Overall on the maps the skill activation takes forever. Not much fun at all.

“Nothing can cure the soul but the senses, just as nothing can cure the senses but the soul.”

Latency/Lag for EU Players? [merged]

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Posted by: uknortherner.2670

uknortherner.2670

Location: UK, GMT
ISP: Virgin Media
World: Piken Square and Gunnar’s Hold

One-second lag spikes every three to four seconds in game causing momentary freezing and rubberbanding. This has been going on for the last couple of days (possibly longer, but I’ve only been playing intensively the last two days) and is happening in Divinity’s Reach, Queensdale, Lion’s Arch, Clock Tower (rendering playing it pointless), EotM and probably anywhere else that isn’t a solo instance.

I’ll try an /ip and tracert later when I’m playing again.

I stole a special snowflake’s future by exercising my democratic right to vote.

Latency/Lag for EU Players? [merged]

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Posted by: Fumooz.4759

Fumooz.4759

Mad King’s Labyrinth

People warping all over the place, skill lag….

Attachments:

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: Geekfox.4267

Geekfox.4267

Location: Qatar
Time: 11:40 PM (UTC +3)
Map: Mad King’s Labyrinth (64.25.38.234)

I did not experience lag from other instance until the game placed me in the map with this specific IP address. It caused me to lag behind by over a minute while attacking Viscount Candy Corn boss. After the event is done the game refused to let me loot the chest, given that the chest is selectable and interactable. A minute later the skeleton mobs “speed hack” from the other side and ungodly melted my health.

I lost the chance to loot this chest tonight. Please take a look at that server’s IP address.

Also, the pathping tool doesn’t seem to work in my campus.

(edited by Geekfox.4267)

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: Arden Flameseeker.5036

Arden Flameseeker.5036

Location: Newcastle, Australia.
Time: About 15 minutes ago.
Server: Crystal Desert
Description: Mapping into LA.
See attachment. Please advise if there is some trick/method to alleviating this. Again, it looks like Level3.net is faulty. Any response would be welcome. Has been happening for over a month now. Thanks.

Attachments:

Latency/Lag for EU Players? [merged]

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Posted by: davadude.6017

davadude.6017

The Netherlands.

All of this week, since patch.

Gandara.

Can’t do ping, but randomly lagging out entirely with error that has been posted in this thread. First 4 days was caused by map changing, now during general gameplay, even out of peak hours.

davadude – Ego Sum Promptus

Latency/Lag for EU Players? [merged]

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Posted by: maeggle.6021

maeggle.6021

Your location: Germany, Darmstadt (ISP: Telekom)
Time and date of incident: anytime (varying severity, though), most sever between 5pm and 02am CEST. Also now (~11am CEST)
Game World: Kodash (mostly playing WvW, but also noticable in PvE and sPvP)
Brief description of what you’re seeing:

  • Frequent rubberbanding / warping of other players and NPC
  • spell and effect delay: between ~0.2 and sometimes up to 5 seconds, sometimes skills won’t activate
  • getting hit / interrupted during evade frames: e.g. in the middle of burning speed (50% of the fire fields already on the ground, no shocking aura involved) or just at the beginning or end of a dodge roll
  • sometimes getting affected by effects even if a skill was successfully dodged (e.g. blind from Shadow Shot even if the projectile was evaded as can be seen on the screen and in the combat log). This is very rare though
  • async animations + effects: damage or effects are applied prematurely compared to the animation state (I’ll make a video if I remember to hit the record button sometime)
  • often “out of range” and “obstructed” notification even when the foe is in plain sight and in range

Currently also affecting all chat functionality.

New pathping log:


>pathping -4 -q 100 206.127.146.109

Routenverfolgung zu “206-127-146-109.ncsoft.com” [206.127.146.109]
über maximal 30 Hops:
0 Hebe.fritz.box [192.168.42.103]
1 fritz.box [192.168.42.1]
2 87.186.224.87
3 87.190.174.138
4 f-eb7-i.F.DE.NET.DTAG.DE [62.154.16.182]
5 80.157.129.70
6 ae5.XT2.FFT1.ALTER.NET [146.188.6.105]
7 ae1.GW8.FFT4.ALTER.NET [149.227.16.54]
8 213.71.135.138
9 206-127-157-86.ncsoft.com [206.127.157.86]
10 206-127-157-102.ncsoft.com [206.127.157.102]
11 * 206-127-146-109.ncsoft.com [206.127.146.109]

Berechnung der Statistiken dauert ca. 275 Sekunden…
Quelle zum Abs. Knoten/Verbindung
Abs. Zeit Verl./Ges.= % Verl./Ges.= % Adresse
0 Hebe.fritz.box [192.168.42.103]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% fritz.box [192.168.42.1]
0/ 100 = 0% |
2 16ms 2/ 100 = 2% 2/ 100 = 2% 87.186.224.87
0/ 100 = 0% |
3 19ms 0/ 100 = 0% 0/ 100 = 0% 87.190.174.138
0/ 100 = 0% |
4 22ms 0/ 100 = 0% 0/ 100 = 0% f-eb7-i.F.DE.NET.DTAG.DE [62.154.16.182]
0/ 100 = 0% |
5 —- 100/ 100 =100% 100/ 100 =100% 80.157.129.70
0/ 100 = 0% |
6 24ms 0/ 100 = 0% 0/ 100 = 0% ae5.XT2.FFT1.ALTER.NET [146.188.6.105]
0/ 100 = 0% |
7 20ms 0/ 100 = 0% 0/ 100 = 0% ae1.GW8.FFT4.ALTER.NET [149.227.16.54]
10/ 100 = 10% |
8 40ms 11/ 100 = 11% 1/ 100 = 1% 213.71.135.138
0/ 100 = 0% |
9 —- 100/ 100 =100% 90/ 100 = 90% 206-127-157-86.ncsoft.com [206.127.157.86]
0/ 100 = 0% |
10 —- 100/ 100 =100% 90/ 100 = 90% 206-127-157-102.ncsoft.com [206.127.157.102]
0/ 100 = 0% |
11 36ms 10/ 100 = 10% 0/ 100 = 0% 206-127-146-109.ncsoft.com [206.127.146.109]

Ablaufverfolgung beendet.

Also Wireshark shows many TCP Retransmissions and Fast Retransmissions on the Server-to-Client-direction…

Kodash [DE] – Ninja Nurse Rescue Squad [care] – Elementalist
A landing you can walk away from just wasn’t fast enough.

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: trooper.2650

trooper.2650

Location: Italy
Time and date: 22:00 – 28/10/14
Aurora Glade
Description: 1-10 seconds lag anywhere (mist/wvw/pve) skills activating 2-5 seconds late.
Situation seems improving late night. Never experienced it before (been happening in the past 2-3 weeks)
Tried connection speed test and ping is 21. downlad 20Mb. upload 3Mb. I cannot get higher than that in my area. Seems a GW2 problem only.

Attachments:

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: Geekfox.4267

Geekfox.4267

Location: Qatar
Time and date: October 29, 2014 @ 8:08 PM (UTC +3)
Map: Mount Maelstrom (IP 62.45.38.161)

Connection to this specific map/IP is constantly dropping for no reason during Inquest Golem Mark II (as in, the data streaming from the map just flatlined). At the time of the drop I can browse/refresh webpages just fine.

Latency/Lag for EU Players? [merged]

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Posted by: Rentapest.6503

Rentapest.6503

Trying to play Edge of the Mists, and getting constant lag spikes. I can use party chat without any delay at all, but skills don’t work.

I’ve been standing in the same spot for over a minute now with my skill bar flashing waiting for abilities to cast, watching people around me standing doing nothing with the ocasional slight movement every 30seconds. I closed the game client and relogged to resolve this.

Server IP: 206.127.159.176
Realm: Seafarers Rest
Time: 21:40 (CET)
ISP: Zen
Country: UK

[EDIT] After relogging, that didn’t resolve the lag, so I decided to reboot my router and try again. That also didn’t resolve the lag.

So I’m forced to leave a perfectly good map where we are winning to try find a map on a different IP that doesn’t lag.

This issue has been going on for over a MONTH now!!! This started in the Spet30 patch and you’ve done what? Where are the replies to say “hey guys, please be patient, we’re doing this that and this to resolve it” instead of a thread 7 pages long with 100’s of people posting the EXACT same issue without any sollution in sight?

This IS NOT our ISP’s, this is a networking or server side issue. You have more than enough data here from people to action it.

(edited by Rentapest.6503)