Showing Posts For Elnai Organu.5346:

Character slot gem store bug

in Account & Technical Support

Posted by: Elnai Organu.5346

Elnai Organu.5346

From multiple threads on reddit, they’ve responded that it is yours to keep. I’m looking up the post right now.

EDIT: Yep! Here you go

(edited by Elnai Organu.5346)

Hall of Monuments Questions [merged]

in Account & Technical Support

Posted by: Elnai Organu.5346

Elnai Organu.5346

Have you obtained the portal stone manually in Lion’s Arch?

Issue with Reserved name from Guild Wars 1 (from my own account, from pre-purchase access)

in Account & Technical Support

Posted by: Elnai Organu.5346

Elnai Organu.5346

DavidTurner,

By chance, have you tried adding that name to your friends list in GW2? I would think you’d still be in luck if there isn’t an account tied to it (Or it gives you an error perhaps, since it may be still linked to your account?)

Members in my guild had tried before, but I hadn’t done so myself. I’ve just tried this and I’m being told that there is no player using the name in question.

Hmmm. The only temporary solution I could see if you still can’t register it is having a guildmate reserve the name, but that could cause a slew of new problems if it won’t release after 24 hours of deletion.

Issue with Reserved name from Guild Wars 1 (from my own account, from pre-purchase access)

in Account & Technical Support

Posted by: Elnai Organu.5346

Elnai Organu.5346

DavidTurner,

By chance, have you tried adding that name to your friends list in GW2? I would think you’d still be in luck if there isn’t an account tied to it (Or it gives you an error perhaps, since it may be still linked to your account?)

Screenshots getting put on a different disc

in Account & Technical Support

Posted by: Elnai Organu.5346

Elnai Organu.5346

It always puts your Screens to your “My Documents” Folder. You need to change this path in Windows 7.

Yeah, it appears we can’t change the folder GW2 saves its screenshots to. Here is the guide I used to change my paths on my SSD.

Any chance 'reserved' GW1 names are gonna be freed any time soon?

in Account & Technical Support

Posted by: Elnai Organu.5346

Elnai Organu.5346

Can someone pls explain to me the requirement of using reserved names from gw1? None of the names I used in gw1 were available in gw2 even though I linked my accounts. I have not played gw1 for years and dont have all the expansions, is that the reason?

Run Amok, if you look Here they detail that you had to log in sometime during 2012 to reserve the names :/

Linking Issues/Questions [merged]

in Account & Technical Support

Posted by: Elnai Organu.5346

Elnai Organu.5346

Katsuma, you may want to delete your serial code from that post (you don’t want to post that publicly) but keep your Support ticket codes up.

Can't open Guild Wars 2 program

in Account & Technical Support

Posted by: Elnai Organu.5346

Elnai Organu.5346

For Windows 7:
If you have access to the administrator account:
-Right-click on the gw2.exe in your Guild Wars 2 folder, and go to properties.
-Click on the Compatibility Tab
(Looks like the order is a little different if you want to apply to all accounts)
-Press “Change settings for all users”
-Check the box at the bottom of this new window labeled “Run as Administrator”
-Apply changes and exit the properties window.
This option should now be selected for all accounts.

EDIT: Just tested this between a regular user and admin account, and it appears to work. If you want to do this entirely from the user account:

-Right-click on the gw2.exe in your Guild Wars 2 folder, and go to properties.
-Click on the Compatibility Tab
-Check the box at the bottom labeled “Run as Administrator”
-It should ask for the administrator password, enter it.
-Apply changes and exit the properties window.

(edited by Elnai Organu.5346)

Collector's Ed/DDE Item Questions [merged]

in Account & Technical Support

Posted by: Elnai Organu.5346

Elnai Organu.5346

I was able to get the Chalice, Book, and Minature with my Asura but none of my other characters

These apply to your first character created only, as they’re one-time use items. The mistfire wolf elite and the Hero’s Band are on all characters created. See Here.

How and Where Do I Report Spam Mail Advertising Gold For Sale?

in Account & Technical Support

Posted by: Elnai Organu.5346

Elnai Organu.5346

If the sender’s character is still in your zone, you can report them using the in-game report interface (What velena says to do). Otherwise, no way to report it according to this post here.

List of past logins

in Account & Technical Support

Posted by: Elnai Organu.5346

Elnai Organu.5346

If you go into My Account → Security, you can see a list of IP/logins, and can disconnect other logins. However, I don’t think we can look at previous logins.

Linking Issues/Questions [merged]

in Account & Technical Support

Posted by: Elnai Organu.5346

Elnai Organu.5346

Same thing happened to me with my CE serial code. Can’t access my account with all my characters, just an account with nothing.

Ticket number: 120903-001233

If any info could be provided on this, I would appreciate it!

EDIT: My issue is the same as Kalua’s below, that my GW1 and 2 credentials did not match and the registration dialogue was unclear.

(edited by Elnai Organu.5346)