Guild Wars 2

is there a new issue with launcher?

every day i login i have to type password in 3/4 times as it says: Game Client Unable to connect to login Server? even though the password is right wont work till i have done it 3/4 times

Have attached Picture to show

any ideas? – really dont want to download game again

As the title says

My account has been with GW2 for nearly 1.5 year 16-17 months and so far never seen them coming back into circulation/rotation Saved up my scraps for them

was wondering if there was a way to find out when? or a way to request them since the place you buy them has about 18 different skins but none i like

Yo DEVS

are we getting fused weapon skins back or not…………….. all other kittenty ones you have placed at 1/2/3 tickets but never do i see these skins coming back … granted i am only a < 2 year player but common…… get the decent skins back … not the rubbish ones

SarahWitter.2317:

Reading this thread, we understand your questions and want to share a little information: This set is designed to be a special, exclusive set and therefore it’s a little different than most. There are a couple of other interesting factors that you’ll want to know: The set is available for one ticket. It will remain priced at one ticket into the future, so someone who wants it now doesn’t need to be concerned about it becoming unavailable or about it rising in price in the future. Other sets currently available are not account bound, such as the Cavalier Weapon Set which was recently released at a price of 1 Black Lion Claim Ticket and remains at that price now. In addition, we do intend to continue to offer tradeable sets in the future. If you’d like a preview of the new set, go to your bank wardrobe and filter for “Privateer.” We hope this answers your questions, and thanks for sharing your thoughts.

-Sarah

when are we getting the Fused weapon skins back ? be nice if there was some measure of normal rotation………

….. sigh

worthless patch
no fused weapon skins
no major changes for classes or minor ones
no fixes for reaper bug,

nice going a-net worthless………………………….

so logged in to see new trailer and thought good ….

The trailer was kind of a let down

1: old content being displayed
2: a new bow
3: possible update from back-piece to legendary

kind of a waste of 20 seconds

Edit:

I have Asked People in Lions Arch, Orr and sparkfy Fen and they are having similar Issues

anyone else having issue since that last patch, as most people have there alts parked in VB for Flax Farming , Since the small patch been stuck on Loading screen on Every Character an have to reload game 2/3 time for it to work

Gaile Gray.6029:

Computer hardware definitely can influence disconnections. I speak from experience. I was a beta tester for StarCraft (the original) and I experienced frequent — i.e., every few minutes — disconnections. After replacing a couple of obvious components, the issue of overheating continued. I partially resolved it by opening the box and blowing a fan at the machine. Interestingly, though, the culprit was not my mother board or my video card — it was a near-death’s-door power supply. Once I replaced that, things settled and I was back in business.

And while I was not experiencing a lot of disconnections in relation to GW2, I will say that I had a few, and was noting increased slowdown in GW2 during boss fights. After investigation we learned my machine — while above min spec — was pretty obviously lacking in the RAM department. Pulled the RAM, added improved components, and things are going along swimmingly now.

Really?

People have issues with disconnections and crashes usually only after arena-net does patches and the first thing you point to is hardware?

Seems there is no end to the verbal nonsense people will spout to avoid admitting Hey guys its our fault!

you did the same thing with dragon stand and eventually tried 64 bit which was a good choice but still people get disconnections although i will admit much much less often
although took over 18 tickets where customer/technical support would not see reason

for your understanding

Spec:

Windows 7 64 bit

6th gen 2.8-3.5ghz
16gb DDrr4 Corsair vengence
4gb 970 gtx
3 sdds Raided to give 1800 r 1500 w
adsl2 18mbps (no other downloads)
New drivers in use from This morning * and older ones

fps in lions arch 97-108 (downgraded via limiter to 60 only for stability in heavy areas)
fps in teq = 60 fps some times goes to 49

fps in shatter stays over 40 (but can dip certain spots to 5 fps) but the whole map is lagging during event

1: Skills cannot be used or have to be pressed 5 times or more
2: Skills flash as if being used but do not
3: people getting disconnected/ logged off etc

Did they have this issue before revamp – No
Likely Hardware issue? No
Likely ISP issue> – No

would be nice if we had had some people/forum reps with the ability see logicality and methodically.

EU here and same issue

I didn’t disconnect but ALL skills were failing badly Skill 1 on staff was all i could use

So why have we been mislead?

here it shows:

by Karl McLain on January 11, 2016

Example 1:

The necromancer and its reaper elite specialization have been trundling (slow-moving, nefarious) through the battlefield, cleaving foes down in style. During this quarterly update, we’ll be looking at improving a couple of elite specialization traits and working with the baseline shroud to give it a bit more functionality. Leeching Bolts (combo-ing a projectile in a dark field) will now also heal through your shroud form.

to Summaries "working with baseline Shroud and giving it a bit more functionality

Example 2

on the guild wars to Guild chat

Rubi herself states * 16:20:

1: Improve elite traits
2: Working with Base line Shroud to give it more functionality

Karl states:

1: Boon Changes
2: Trait Upkeep
3: Nothing mentioned about Base line Shroud?

All the changes i see from the patch notes have nothing to do with BASE shroud
leeching bolt heals through Shroud but this i not in any way shape or form “base line” based

The changes look fine for Condi-Reaper but nothing has been done to Base Line shroud

So again why did you mislead us ?

So from looking at the notes I can see no main changes to our shroad apart from leeching bolts healing through it

the pre notes we got said “base shroud changes” and so did Karl in the last POI/GC and yet the new patch notes show condi stuff pretty much only :S

Necromancer

Dark Pact: This skill now also converts up to 2 boons into conditions along with its innate effects.

Putrid Curse: This skill now also converts up to 1 boon into conditions along with its innate effects.

Corrupt Boon: This skill now converts up to 3 boons into conditions. The recharge of this ability has been reduced from 40 seconds to 15 seconds.

Enfeebling Blood: This skill now converts up to 1 boon into a condition.

Weakening Shroud: The effect triggered off of this trait now converts up to 1 boon into a condition.

Leeching Bolts: Projectiles created from comboing with Dark fields will now heal through your shroud.

Spiteful Spirit: This trait’s recharge has been removed. The attack from this trait is now referred to as “Spiteful Spirit” in the combat log instead of “Unholy Feast,” and its particle effects have been updated.

Chilling Darkness: The internal cooldown on this trait has been reduced from 5 seconds to 3 seconds.

Unyielding Blast: This trait no longer adds piercing.

Life Blast / Plague Blast: These skills now pierce by default.

Chilling Nova: Fixed an issue that prevented this trait from firing when jumping or underwater.

Soul Spiral: Fixed an issue that prevented this skill from triggering whirl finishers while underwater.

Reaper:

Chilling Nova: Reduced the recharge from 10 seconds to 8 seconds. Fixed a bug that caused the nova to have a smaller than intended radius.

Tanought.5428:

Why is the penalty so long, i am going on 10 mins of being unable to join because i was trying to find a taxi into a decent map and they were all full.

How is this helping in anyway?

a 2 hour-ish meta respawn and cant find a group….well enjoy not being able to do anything else in LFG for an extended period of time.

Can this be re-evaluated?

This was reported by me 3 months ago and 6 month ago….. same answer as always *

Hello ****,

Thanks a lot for taking the time to share your ideas and request information about the bugs in Guild Wars 2. Us here at Customer Support do not have timelines for when these bugs will be fixed. However, we have found that the best way for the development team to gather and review player feedback and suggestions is through our official forums. We ask players to post their ideas in our Official Forums: https://forum-en.gw2archive.eu/forum

problem that CS (customer support) and GS (Game support) dont get is 2 years down the line most beyond annoying bugs still exist….. and yet they give us copy paste bullkitten ?

Since reaper came out I have been asking weekly for them to fix the bug I am facing perhaps others are as well

When roll dodging in reaper form and coming out of reaper form during the roll you are essentially immobilized happens maybe 2/10 times (i have checked by doing a 2nd double tap) to roll dodge again and works fine which proves this is not a enemy skill/attack/immobilize but if you don’t happen to have another roll dodge/endurance you are essentially stuck for 10/20 seconds (in dragon stands this is devastating)

I have also seen this happen some times when you pick up the Mordrem bomb in the North lane of dragon stand (and roll dodge to avoid a whip etc) (event 1 in the north lane where you muster to start the event map)

I could jump but could not move left right backwards/forwards etc etc and as you know Tendrils have NO immobilize only dots/bleeds/slows damage (WAY over the top damage)

who knows :S

Pretty much you nailed it on the head

For those people who do PVP and complain X is to strong or Y has to be changed etc etc it affects pve the most which is pathetic given current technology

I mean take the change coming to engineer/Scrapper i play one occasionally and the last GWC/POI stated the engineer had to much survivability…. ok.. so why increase the CD of stealth gyro….. how is that going to affect it an any way in PVE it doesnt.. it affects it in PVP

devs really are getting worse and worse they need to stop take a look at both areas and separate them if LOTRO can do it 5 years ago pretty sure GW2 can do it now.

waste of 1 hour of my life (sorry 48 minutes as it seems they ran out of things)

that has to be the worst prepared guild chat presentation I have ever seen

1: Seemed like they were not fully prepared

2: They were to mention about base shroud changes etc and didn’t,

3: more concise factual notes without “Ummms” “ehhhh” “hmmmm”

4: " they spent more time fixing the poor guys headset than anything"

wish they gave us the notes tonight

Gaile Gray.6029:

Take a look at the first of our quarterly State of the Game Updates here.

As always, your thoughts are welcome!

Hi Gaile

I have had a good look at this and wanted to volunteer my own feedback regarding the notes on upcoming balance changes i was wondering on 4 key points

1: Shroud traits moved to accommodate specific skills to make them more fluid including:

- Vital Persistence made base
- spite/death magic rework and such ?

2: Skills updated to be more useful etc

Death Shroud

Skill 1 Slightly changed to become a Triple attack (3 attacks within the channeled 1.5 seconds) reduce original damage by 10-15%
Skill 2 Changed to a aoe Cripple/Chill field after telephoning you to the target
Skill 3 Short increase to fear duration perhaps?
Skill 4 For this skill would be nice if we could Add a short 3 seconds of Stability
Skill 5 Add more conditions to this or perhaps add stability while channeling?

Reaper Shroud

Skill 1 Add a 4th attack that if it hits makes the next 3 attacks quicker?
Skill 2 Add knock down to targets while passing through them
Skill 3 Add 2 more seconds? or change fear to a Stun ?
Skill 4 If possible to add a pull effect while channel-ling?
Skill 5 seems to be a good cc breaker but lack luster at anything else,

3: A Slight Q.o.l change to reaper/death shroud

Currently when entering Reaper/Death Shroud with settings set to:

Graphics
Animation: High
Post Processing: High

The screen goes green and the hue/saturation slowly changes to quite a nice change however I was wondering if it was possible to take this one step further and make it go more with the theme of as stated by Robert Gee The reaper " Horror theme" to make it go almost Black and white so to speak or as an old fashioned horror film would go that grayish silver type of color

is this at all possible ?

4: Allowing Backpacks to be seen in Death/reaper Shroud and become part of the Shadow Cloak effect

The change from Necromancer to Reaper in my humble opinion was beyond amazing and would like to see it improved

So tried this for the first time ever (Apparently Glints Bastion is “locked” behind you getting silver in this)

10 try’s didn’t even get bronze
2 try’s i did

how in gods name am I to get silver, ley line spark silver was hard to get but possible to get silver/gold this for me is impossible

• I checked the video but that’s impossible for me to to do,

so many good things with HOT but a lot of really poor decisions also

All down to RNG MF doesnt play the Big part people say it does,

and 52 is an AWFUL AWFUL AWFUL instance

example

1 hour of doing 52 re-spawns over and over

person 1 122% MF – 2 drops
person 2 148% MF – 4 drops
person 3 191% MF – 3 drops
Person 4 (ME) 348% ZERO kittening drops

this is the bullkitten we have to put with from a**net

Edit:

1 hour again:

Second Group

person 1 109% MF – 1 drops
person 2 166% MF – 1 drops
person 3 121% MF – 2 drops
Person 4 (ME) 368% zero kittening drops

13 Fractal spoons
39 gnawl paws
31 skulls
blue/green items galore

thanks Antagonistic-net for your wonderful drops.

Is there any issues tonight because we have just wasted 1.5 hours

We were at tier 4 max and awaiting the 30 minute period before meta when (so far) 19 of us were kicked to a non active map ?

before anyone asks

1: we did not get to my knowledge the map close thing
2: we were not afk
3: as i’m typing this a 59 min low pop map transfer kicked in on the new map (lol)
4: alot of people asked in map chat if anyone was kicked also .

/sigh

/sigh

either you try for 10 minutes to get in as world is full etc ec etc etc

and when i do there is a new bug

I have done the event twice but have got no recognition for it…. well kittening done

glad to see A-net keep there good old “dont check an event before it hits live” behaviour

kitten A-net must love being sadistic,

I did the jumping puzzle twice and all it does is spits me back to the begining no rewards/chest etc

any chance you can FOR ONCE check your events before bloody submitting them to live environment ?

Inculpatus cedo.9234:

Are you stating that two separate computers both disconnected at the same time (3 times in two days)? That a hop (the second) close to home drops?

You may want to peruse the Forum Rules and the UA for future reference. As noted above, you can post your ticket number, and a brief message in the pertinent Sticky after 72 hours.

Good luck.

this has been on going for 3/4 weeks now

64 client helps alot but still isnt flawless, ifi get kicked at the start its ok but always seems to be near the end and of course when u login cant get back to that map and your participation is at zero

i didn’t have both devices on there and then and both dropped off, i was mearly stating I have tried different hardware/graphics etc etc as a extra info

the fact I can see my ATM/PPP are fine
My ping is fine
Tracert is fine

shows its not my ISP or the other isp or even the third isp i tried there seems to be a genuine issue with Dragon stand disconnecting people ok sure maybe only 10% of hte population but still 10% is a huge number on 3.4 million players etc etc

IF my ping or hops or packets etc were so bad then why does AB/TD/VB metas never crash to character screen ?

Solid Gold.9310:

Wait you disconnected 3 times in 2 days, I don’t think that’s so bad actually.

What are we talking about with reference to your time logged into the game.

Where are you, and whats your system specs.

in context it is quite severe

The three times refer to at the last point over 1 hours work etc of Dragon Stand and i only did 5 runs so 3 out of 5 disconnected,

the day before i was logged in for 7 hours didnt disconnect once but I also only did one Dragon stand, I sent them my Tracert/Ping and my ppp logs showing nothing happened from my end,

Location EU / UK/ Scotland

Specs:

1: I7 4th Gen 2: i7 6th Gen
1: 16gb DDR3 / 2: 16g DDR4
1: 3gb 880 / 2: 4gb 970
1: 3 SSDS raided 2: 2 SSDs raided
1: Windows 7 2: Windows 7

Wired on both devices
ISP 1 SKY 17mb
ISP 2 Utilities warehouse 16mb
ISP 3 : Fibre Optics 39mb

TIA

P.S I can go for days with not dropping once as long as I am not doing DS we did 5 hours worth metas in AB then 8 hours in TD on Friday no drops at all

Like my email says I never drop to character screen on any boss/map etc only in Dragon stand and its 50/50 if it works or not :S

Hopefully some one more senior than they people I have been speaking to Can help me here

So for over 3 weeks or more been trying to get some help from GMS via technical support and creating a ticket I have been left with no other option but to find out how to raise a complaint again Arena-nets staff for the simple things such as

1: not reading an email clearly
2: using copy paste nonsense rather than speaking to me as an individual
3: asking me to do things which they have allready done over and over and over

64 bit is better I would agree but to disconnect 3 times in 2 days on another connection.

to give an example – GM Igotthisblock

This person didnt even know that 2nd hop is blocked as this comes from the local telephone/isp exchange and all the other hops were perfect…. if the person didnt know this how can this person be expected to help me ?

we have tried 64 bit
tried the -repair command
tried a new laptop/pc
tried a new isp , two in fact
tried the 32/64 bit downloaded them 3 times each
new drivers
with and without firewall

tried ping plotter
tried winmtr

Before HOT i never got kicks to character screen and while playing HOT now I never disconnect to character login screen, I did 7 hours yesterday and didn’t Disconnect onc
(me and a friend were on all day not one drop) we only did D/S once rest we were in TD and AB doing a lot of metas so busy maps

I fail to see how people are qualified to even be technical support if all they are doing is falling back on game advisor/ etc I mean logically if my connection is so bad in there eyes why is it I never EVER Disconnect apart from Dragon stand, even things that are common knowledge to me are being missed by the GMS I have been speaking to

Have they never heard of Occam’s razor ?

1: Your happy to accuse and suspend accounts with copy paste nonsense then hold your hands up and say “we were wrong”,

2: your happy to fix exploits fast and bugs very very very very slow……

Surely there has to be a point where you accept this is not down to client/isp and reimburse customers ?

I have disconnected 3 times in the last 2 days which amounts to

1: 39 Machettes for 200% completion along the way and assuming we kill the end boss

2: 140-150 on average Crystal ore for 3 runs

3: items such as rare/master work/ etc

I will remind you I “paid” for a working expansion not to do 1 hour work then get disconnected etc over and over randomly

why should I be without those items due to your product causing a disconnect to login screen?>

IF i can get some help from some one who will listen and be able to use there brain

Connection logs shows nothing on my end
tracert shows ok
ping shows ok
WAN MER 50416395 68671418 0 21227 38026 62:44:44

….sigh

yesterday 1 kick/disconnected to character screen from DS out of 4 was not to bad but was just kicked from AB after getting 200% 2 minutes before the boss starts usually the connection is fine in this but seems like over 50 people also got kicked form Assnets “mega server”also

lovely

So the option or the discussion that was had 4 weeks ago for the grace period can we get this implemented ASAP please between your servers being well…. lets just say i disagree is them being as good as they need to be and these ongoing coding issues it would be good to get this implemented so i dont need to debate with your "technical"support how wrong they are on every occasion.

/sigh

epicfail net strikes again 3rd time this month they have had download patch issues

another new fix and i havent even downloaded the last one and this one still giving 1/2kbps

Hi folks

Odd request but upon checking Google and quite a few deviant art sites had no luck finding an epic awesome Reaper Wallpaper (1920 × 1080 if possible)

was wondering if anyone happened to know of any or had designed any

TIA

Eu also

network error 1006:97:390:101

tried restating client works fine on dungeons and getting into the lab but when i do get in it places me in a FULLY different map/layer etc and i cannot join the group i just joined before or after

Hi is anyone having issues Getting into fractals

alot of people are having issues trying to get into fractals tonight (GMT time 15:58)

i can chat
i can move
i can teleport to places
i can get into dungeons

but when i try and others try were getting network error and then wont let us join fractals

anyone having issues?

Hmm you are correct, my apologies

odd you would expect the steps/blocks to be done in sequence but it seems this hasn’t been done which has now resulted in this blocking alot of players progression.

/sigh……….

12 of us at rabbits right now and not working

Terra.8571:

Grymlocke.1067:

FYI

1: Crystal still bugged
2: Pups still bugged

What?

Vision crystal won’t work until you have the tamed spirit. You can’t have the tamed spirit until pups and rabbits is fixed. Pups IS fixed. Waiting on rabbits.

After that, we should be able to meld the spirit and finally use the crystals.

So in conclusion – currently waiting to see if rabbits event is still bugged.

it didn’t work for me couldnt buy it from vender in CF had to redo it 3 times for the vender to give me it… so that in itself is a major bug

and if you look at the tool tip Combine Raven and spirit……..

Take your Primed raven and vision crystal ……….

I have the primed raven
I have 1 vision crystal in my bag

where does is say there I need the tamed raven ? in the tool tip for combine raven and spirit ?

FYI

1: Crystal still bugged
2: Pups still bugged

So after reading the patch notes which shows

12/01/15 – December 1 Release Notes
BALANCE, ********** BUG-FIXING ******************, POLISH

Why has there been no fix for nevermore progression?

you have known about the issue for 2 weeks and yet nothing has been done ?

really? what does it take to get stuff done ?

akalpurakh.9306:

Of course someone from Arena Net responds to a topic about gold… while ignoring every other important thread. Lovely!

my thoughts exactly……

amazing how so many important things like progress blocking bugs have been left non-answered

certainty is A-net but i could think of a few choice words for the A part…….

So to be honest been a real disappointing day, Hoped to get X/Y/Z done and thanks to A-nets kitten kitten poor coding 2 things out of 8 done thanks for a lovely day, the game since hot has had issues after issues yeah we know it would have some but after 4 weeks…….. get a grip

instead of giving us some useless item tonight/tomorrow how about you give us what we “Paid” for a stable bug free platform

enough is enough….. I would gladly give you 48/72 hours to fix this plate of butter beans you have given us to get a more stable bug free game

Isn’t it about time you fixed this game Once and for all ?

and adding raid and others? and fix the servers before you add more and more Bugs

After waiting for 5 hours for one little event Nothing happened thanks Anet

gg

5 hours….. kitten sake A-net please fix this kitten kitten kitten kitten poor coding

4 hours…… no thief quest yet has spawned…

/sigh

been waiting for the drake event to spawn for 3 hours. and 20 minutes …….. something must be wrong if its spawned brood-mother over 28 times and Stampede over 20 times and yet no Thief event spawned?

calcium.5942:

@Grymlocke , in order to do the combine raven and spirit part , you need to get friend of the rabbits & friend of the pups first , and they are bugged , which means you cant progress.
been waiting 5 days or more so far , and no fix . my whole gaming progress in gw2 stopped because i dont feel like doing anything besides finishing the collection first.

hmm then it means i have been stuck for 3 days

1: tool tips/hints are very unreliable
2: bugged issues in part 3/4 and now this?

nevermore would have been mine 3 days ago if not for this….

bad enough the game has more bugs than an Ants nest, but this is really kitten poor

Stuck on Combine Raven and Spirit

I saw the notes for needing tamed spirit but this is AFTER u have done this but i did go to the heart of the raven and nothing happened

Hi there

So didnt see many EU guilds on during day/evening so I thought I would try here

3 players of us looking for a UK English speaking Raiding Guild

Myself:

Reaper (Full Power/Condi sets)
Berserker (Full Power/Condi Sets)
Engineer (Condi set)

My friend has

Reaper (Full Power/Condi sets)
Condi Elementalist
Condi Engineer

MY other friend has:

Ranger/Druid (Power Set only at the moment)

Looking to raid 1/2 times a week and a nice casual guild stuff at times also

TIA

/sigh guys… (And girls if thats the case)

It has been confirmed by the DEVS that the issue with Dragon Stand whether its CTD or CTCSC both are classed as a crash as something on the platform weather its memory software or some other issue is kicking you off the server and then gives **** :101 or crashes to the desktop (and yes I am very well aware what A crash is in normal terms)

or do you think 25 people randomly logged of and denied themself 130k and items >

Beldin.5498:

A discommect is not a crash.

A disconnect to the character screen has ALWAYS been a Crash if accompanied by the error code…… TYVM

/sigh

So tonight on the LAST DS map Ie have confirmed 25 people so far disconnecting to Login Screen Errors from xxx to :101

When are we going to get this fixed? you have provided over 19 builds with * fixed Server crashes When are we getting this fixed once and for all ?

2 of my friends got Dsiconnected also one in a million I did not Disconnect

I am on a Laptop I7 660 3gb 16gb
My friend is on Desktop AMD FX / G660TI 8gb
My other friend is on Laptop I7 4th gen ATI 5670 Graphics 16gb

so this B/S about laptops is more nonsense,

both have tried new drivers after crashing in the last map there etc but until tonight none of them Disconnected

Enough is enough ?

octagon.6504:

I would crash about every several hours. Then I changed to best performance in graphics options and haven’t crashed at all after that. It sets everything to low so I went thru those settings and moved levels up to medium and everything in general up a little higher to make it look acceptable. But best performance works really well for not crashing, it just makes everything look bad.

a-lot of people have tried best performance but even still they crashed in DS/SW etc

DS is the worst at the moment

yeah chance of crashing is lower but still it happens (for me its ALWAYS a kick to the Character screen)

shaquinna.2869:

https://www.reddit.com/r/Guildwars2/comments/3rh6ps/crashing_on_meta_events_is_driving_me_away_from/cwo7h63

“We are rolling out a beta version of a 64 bit client today if all goes well – please give this a shot if youre having crash issues and let us know if that does the trick!”

1: what is the cause?
2: have you directly found the issue ?
3: Why give us 64 bit version if you dont know for sure this will fix it ?

for a large scale company your logical thinking if off

/sigh

Insane isn’kitten

Crashes still have not been fixed how the hell can Arena-Net be so-stupid as to worry about class balance before fixing crashes/story issues/bugs ?

Jesus is this what we can expect from this "so"called Company? no wonder people are demanding there money back

Thanks A-net for another week of kittenED UP crashes….

I may only be 4/5 months Into GW2 but from what I have seen leads me to be believe Anet do not deserve any faith,

How many tickets have you had?
How many bug reports have you had?
How many Crash reports have you had?

and yet no patch…………………….. Company of the year you are NOT

I have never really had crash issues (my issue is kicking me to character screen) nut always at the worst times, and this nonsense people are stating use lowest settings? yeah that will solve ALL ISSUES? B/S

This is what you can expect from Tech support/Customer service:

Hey John,

This is definitely a very interesting situation that you are having! As far as issuing you the rewards, I unfortunately cannot give you the rewards. :\ There is a solution though! Do us a favor by submitting an in-game bug report. This will send detailed information directly to our Quality Assurance Team and will help us kitten the issue as promptly as possible. (To submit a bug report in the game, simply click on the “Game Menu” button in the upper left-hand corner of the game interface, then choose the “Support” option on the Game Menu. That option will allow you to review known issues, report a bug, or contact Customer Support.)

Love to know how they think me giving them reports is a solution, Pretty sure by now they have more reports than players,

More and more i think this is BWE4 than Heart of thorns, Yeah launch was silky smooth but then you get into it and over 20 rebuilds and nearly 2 weeks and still having issues? /sigh