Guild Wars 2

Did you all use the same email, or same computer? I ask because my fiancée and I both play the game, use separate emails, signed up on our respective computers, and didn’t have this issue, even though we live under the same roof. I’ve heard of other people changing their email addresses or computers they signed up on to be able to log in correctly, maybe that would work in these instances also?

Did you submit a website ticket? It’s really the only way to track progress on your report/issue.

Dyes not delivered, 400 gems down:

120903-002645

Put in a website support ticket, and in the future make sure anything that says account bound is in your personal bank, which is account based. If anything is still on the character, it’s obvious it’ll be deleted.

You need to say what race and options you picked when you made your character, or what the name of the personal story quest is: personal story is not by profession, it’s by race and creation choices. (ie: charr, blood legion, honorable father)

What about deliveries when your mailbox is 0/10 but has mails from npc’s? I’ve kept some for nostalgia purposes, but I can screenshot and delete them later to see.

Gem store sent me some of the dye packs I bought, thentwenty minutes later I tried to buy another. The gems weren’t deducted, so I thought I hadn’t clicked it, did it again, nothing. Five minutes later the 400 gems were gone, no dyes sent. I put a website support ticket in on the 2nd, waiting for a reply.

Playing as a blood legion charr warrior, if that makes any difference.